News
Galaxy Backbone Organizes Customer Appreciation Week

Galaxy Backbone (GBB) has just concluded its first annual Customer Appreciation Week. A series of events held to thank their Customers for the continued patronage of Galaxy’s services over the years.
According to the Managing Director/CEO, Mr. Yusuf Kazaure, “Galaxy Backbone is using this week to celebrate our customers who have partnered with us through the years in good times and tough times. We thank them for their partnership, support and encouragement”.
He noted this at a Customer Forum held with some of Galaxy Backbone’s Public Sector organisations on Monday, November 26th, to kick off the Customer Appreciation Week.
Galaxy Backbone has continued to deliver Information Technology Services for the past 12 years of its existence and as the shared services and digital infrastructure company of choice to Public sector agencies, this week serves as an opportunity to show gratitude, receive feedback and suggestions from customers on best ways to improve the services being provided.
Providing ICT services is at the centre of who Galaxy Backbone is and all it does in ensuring that its growing customer base in both public and private sectors experience service excellence and support at all times.
A major highlight of the Customer Forum was having Customers share their experiences using services from Galaxy Backbone.
While customers were very impressed with the level of growth, progress and achievement GBB has recorded in the last few years, the team at GBB were encouraged to not rest on their laurels.
Some customers praised GBB’s attention to detail and the level of technical knowledge and desire to resolve issues being shown by the company’s Contact Centre, team, especially in comparison to what is usually obtained from other Contact centres of other service providers.
The Galaxy Backbone Tier III Datacentre, which is the only Tier III Datacentre in the country with a Disaster Recovery/Back-Up Datacentre in country, was also recognized and praised by some customers who referred to the Datacentre as ‘World Class’.
In attendance at this forum to celebrate GBB’s customers was the Director E-Government, in the Ministry of Communications, Mr. Tope Fashedemi.
He shared his experience with Galaxy Backbone prior to his current role and as a member of the Board of GBB. He further encouraged customers to keep up the engagement with Galaxy Backbone so that the goal of creating a digital nation is achieved.
At this Customer Forum, Exceptional Performers from GBB’s Focal Point training were also celebrated and recognized. Galaxy Backbone conducts ICT trainings for staff in ICT departments of most of these organisations. The goal is to ensure that ICT Personnels can conduct first line support at their respective organisations.
As a Service and Customer-centric organisation, Galaxy Backbone ensures that annually the company is recertified as an Information Security Management System (ISMS) and Service Management Systems (SMS) organisation by the International Standards Organisation (ISO). It is along these lines that GBB ensures that service excellence is met at all times.
GBB is committed to meeting, exceeding customer expectations and continuous improvement of its services. This was re-iterated by Mr. Kazaure as he unveiled the Galaxy Backbone “Customer Charter”; meant to hold itself accountable to the customer and encourage customers to engage GBB for prompt resolution of its complaints.
The GBB charter, Mr. Kazaure explains, “outlines what you can expect from our customer service and how you, as our customer and partner, can help us deliver professional, reliable and consistent customer service”.
It further depicts the standards and principles in which GBB will continue to hold itself to in delivering excellent service.
The full details are on the Galaxy Backbone website and will be shared electronically to all GBB’s customers.
All through the week, these principles shall be reiterated externally and internally at the different events lined up to celebrate the Customer.
GBB will continue to encourage partnerships and collaboration amongst its stakeholders as it strives to sustain progress and the development of Information Technology services across the country.
News
FG Seeks Stakeholders’ Collaboration to Bridge Digital Gap

The Federal Government has called for collaboration among stakeholders to bridge the digital divide in Nigeria, as it launches a series of flagship projects aimed at boosting digital inclusion.
According to Dr. Bosun Tijani, the Minister of Communications, Innovation, and Digital Economy, the government is committed to ensuring that all Nigerians have access to digital services, regardless of their location or socio-economic status.
Speaking at an industry-focused stakeholders’ engagement session in Lagos, Tijani said the projects, which include Project BRIDGE, Project 774 and the Universal Access Project, were designed to extend digital connectivity to underserved and unserved communities, promote digital literacy and drive economic growth.
Themed, “Fostering Connectivity in Unserved and Underserved Communities: Collaborating for Sustainable Growth,” the event organized by the Universal Service Provision Fund (USPF) of the Nigerian Communications Commission (NCC), in-collaboration with the International Telecommunication Union, (ITU) and supported by the UK Foreign, Commonwealth & Development Office, brought together chief executives of telecoms companies, development partners and trade associations, among other notable industry players.
The minister noted that though Nigeria has made significant strides in expanding connectivity and strengthening its digital technology infrastructure, millions of Nigerians were yet to have access to reliable connectivity.
He said: “Over the last 25 years, Nigeria has made significant strides in expanding connectivity and strengthening our digital technology infrastructure. In recent years, broadband penetration has been growing significantly, bringing more millions of Nigerians online and enabling new opportunities for innovation, entrepreneurship and digital inclusion.
“Today, however, there are still millions of Nigerians on the fringes of digital transformation, who are yet to have access to reliable connectivity. Many communities, particularly rural areas, face significant barriers, including inadequate infrastructure and limited digital literacy.”
These gaps, Tijani added, not only hinder personal and business growth but also limit the full potential of Nigeria’s digital economy. He stressed that the Universal Service Provision Fund has been a critical instrument in the FG’s mission to extend connectivity to these communities, supporting infrastructure expansion, fostering local innovation and driving inclusive policies.
According to him, the federal government, through the Ministry of Communications, Innovation and Digital Economy, is also actively in driving transformative projects aimed at unlocking digital opportunities for millions of Nigerians.
He listed some of the government’s flagship initiatives to close the divide to include, Project BRIDGE, Project 774,
Universal Access Project, National Broadband Alliance of Nigeria (NBAN) and the 3 Million Technical Talent.
The minister further explained that Project BRIDGE, a 90,000km fibre optic expansion, was designed to significantly improve broadband penetration across Nigeria by extending fiber optic infrastructure to all regions; while Project 774 ensures that every local government secretariat in Nigeria benefits from high-speed connecivity, fostering grassroots digital transformation.
He described the Universal Access Project as a game-changing initiative targeted at connecting over 20 million Nigerians, who currently have no access to digital services.
“The National Broadband Alliance of Nigeria (NBAN) is our multi-stakeholder’s effort to drive collaboration across government and private sector to drive universal high quality broadband access. The 3 Million Technical Talent programme ( 3MTT) is strengthening our talent pipeline to deliver a workforce to improve the digital ecosystem.
“These projects are not just focussed on infrastructure; but also about enabling businesses, empowering individuals and unlocking the full economic potential of Nigeria’s digital landscape as we work towards a $1trillion economy.
“However, bridging this digital divide is not a task for the government alone. Sustainable and impactful progress require strong partnerships across the public and private sectors, development agencies, civil society and local communities.
“To ensure effective collaboration, we must focus on four key pillars, including community engagement, leveraging existing infrastructure, capacity building and sustainable solutions.
“We stand at a defining moment in Nigeria’s digital transformation. We have the vision, the policy framework and the will to connect every Nigerian to the digital economy. But, we need your partnership to explore alternative innovative ways to deliver on all elements of our plans.
“There is a clear role for everyone, including government at all levels, private sector, development partners and local communities in this journey,” the minister stated.
Earlier in his address, Dr. Aminu Maida, the Executive Vice Chairman of the NCC, said the theme of the programme reflected collective commitment to ensuring equitable access to telecommunications services for all Nigerians, especially those in unserved and underserved communities.
“Today’s meeting is particularly aimed at bringing key industry stakeholders together to provide valuable insights on strategies that can be adopted to enhance USPF interventions and serve as a feedback mechanism to build partnerships for Nigeria’s digital future.
“It goes without saying that the USPF acknowledges the crucial role of collaboration, strategic partnerships and complementary efforts to achieve sustainable development,” Maida stated.
He reiterated that the NCC, through the USPF, has been at the forefront of initiatives aimed at providing universal access and universal service. According to him, these efforts align with broader national and global goals, including bridging the digital divide, promoting universal access, fostering economic growth and social inclusion, and achieving Sustainable Development Goals “SDGs 4” (Quality Education) and 9 (Industry, Innovation and Infrastructure).
“Without doubt, to achieve digital inclusion, government agencies, mobile network operators, infrastructure providers, equipment manufacturers, development partners and telecom trade groups must work closely together.
It is for this reason that a multistakeholders’ approach is essential to explore innovative financing models to attract investment in rural telecommunications, leverage emerging technologies and alternative power solutions for sustainable connectivity and promote policies that incentivize collaborative participation in connectivity projects.
“I want to use this platform today, to urge all stakeholders to take decisive steps toward strengthening partnerships.
Let us harness our collective expertise, resources and innovative capabilities to build a resilient and sustainable telecommunication infrastructure that will empower millions of Nigerians.
We must remember that collaboration remains the cornerstone of sustainable development in this sector,” Maida submitted.
News
AMCON Vows to Recover N455bn Debt from Arik Air, Affiliates

Asset Management Corporation of Nigeria (AMCON) has reaffirmed its commitment to recovering over N455 billion in debts owed by Arik Air Limited (in receivership) and its affiliated companies.

L-R: Chief Financial Officer, Aero Contractors Mr. Charles Grant; Head, Corporate Communications Department of Asset Management Corporation of Nigeria (AMCON) Mr. Jude Chiedozie Nwauzor; Hauwau Ibrahim of Corporate Communications Department; Head of Litigations, Mr. Norbert Enenmoh; Head of Legal Department, Mr. Albert Nwanozie; Acting Company Secretary Mrs Oyinlola Adebayo; Mr Issa Usman of Litigation Unit; and the Technical Assistant to the MD/CEO of AMCON Mr Mohammed Yusuf at a media luncheon with Judicial Editors at Marriot Hotel in Lagos…at the weekend
Jude Nwauzor, Head of Corporate Communications at AMCON, disclosed this during a media briefing in Lagos, stating that Sir Johnson Arumemi-Ikhide, promoter of Arik Air, Ojemai Investment Limited, and Rockson Engineering Nigeria, has been uncooperative in settling the debts.
Nwauzor described the refusal to repay the loans as a “disservice to the commonwealth and the Nigerian people,” adding that AMCON remains undeterred by alleged smear campaigns against the agency.
“These debts must be recovered one way or the other. The leadership of AMCON, under Mr. Gbenga Alade, will not deviate from its mandate to recover the huge debt owed to the Corporation by recalcitrant obligors,” he said.
According to AMCON, the debts, transferred from various banks due to non-performance, include N227.6 billion owed by Arik Air, N163.5 billion by Rockson Engineering, and N14 billion by Ojemai Investment.
Nwauzor refuted claims by Arumemi-Ikhide that the loans were performing and that the receivership was premature, describing such narratives as misleading.
“If the loan was performing, why was it sold and restructured? Why did he agree to the restructuring if there was no default? The simple answer is that he did not fulfill the agreed terms,” Nwauzor added.
Arik Air was taken over by the Federal Government through AMCON in February 2017 due to its debt profile exceeding N300 billion. Despite legal challenges, the receivership management, led by Captain Roy Ilegbodu, has continued to operate the airline effectively.
AMCON reiterated its resolve to recover the debts in line with its mandate, emphasizing the importance of accountability and transparency in the process.
News
Renaissance Energy Completes Acquisition of SPDC

Renaissance Africa Energy has completed the “acquisition of the entire (100%)” equity holding in Shell Petroleum Development Company of Nigeria (SPDC).
This is according to a statement on Thursday by the spokesman of Renaissance Africa Energy Holdings Tony Okonedo who said the acquisition was completed on the same day.
“This follows the signing of a sale and purchase agreement with Shell in January 2024, and obtaining all regulatory approvals required for the transaction. Going forward, SPDC will be renamed as ‘Renaissance Africa Energy Company Limited,” the statement added.
“We are extremely proud to have completed this strategic acquisition. The Renaissance vision is to be ‘Africa’s leading oil and gas company, enabling energy security and industrialisation in a sustainable manner.’
We and our shareholder companies are therefore pleased that the Federal Government has given the green light for this milestone acquisition in line with the provisions of the Petroleum Industry Act,” said Tony Attah, managing director/CEO of Renaissance.
He added: “We extend our appreciation to the Honourable Minister of Petroleum Resources, the CEO of the Nigeria Upstream Petroleum Regulatory Commission (NUPRC), and the GCEO of Nigeria National Petroleum Company Limited (NNPCL) for their foresight and belief, paving the way for the rapid development of Nigeria’s vast oil and gas resources as a strategic accelerator for the country’s industrial development”.
- General News3 days ago
Tony Elumelu Foundation Set to Announce 2025 Cohort of TEF Entrepreneurship Programme
- Telecom2 days ago
Airtel Launches AI Spam Alert in Nigeria
- E-Business2 days ago
MyLagos App Unavailable despite Launch with Fanfare
- E-Financial2 days ago
Allegations of Fraud against us Unfounded, False — First Bank
- News2 days ago
FG Seeks Stakeholders’ Collaboration to Bridge Digital Gap
- E-Financial2 days ago
Nigeria’s Cash Payments to Decline 32% by 2030 on Digital Transaction Surge
- News2 days ago
AMCON Vows to Recover N455bn Debt from Arik Air, Affiliates
- Telecom2 days ago
NCC, ALTON, LASIMRA Engage to Strengthen Telecom Infrastructure in Lagos