Telecom
Glo Pledges Improved Quality of Service
Subscribers on the network of Globacom will soon begin to enjoy best quality in both voice and data services.
This promise is driven by the company’s massive network expansion, swapping of old base stations with new ones and modernization of existing infrastructure, which is done tol position the company’s network to deliver best quality service that is comparable with any network anywhere in the world.
According to Mohamed Jameel Globacom’s chief operating officer (GCOO), at an interactive session with senior media practitioners in Lagos, the upgrade process is now in its final stages.
The GCOO, who addressed the media in company of other top executives of the company, including Mr. Bisi Koleosho, head of Operations, said that by the time the project is completed, Globacom would have completely swapped old components on the network across the nation with state-of-the-art network software and hardware.
In addition, the Globacom network, according to him, will have 90 percent 3G coverage, the first in the industry, making it possible for Glo data subscribers across the country to experience significant service enhancement. He added that the project should be completed by the second quarter of the year.
The national operator had embarked upon the network upgrade as part of its 10th anniversary celebration in August last year.
It said then that the expansion project was to accommodate the mass movement of subscribers into the network.
The sharp increase in subscriber figures, the company explained, led to the need to expand and densify areas of congestion.
The duo of Mr. Jameel and Mr. Koleosho assured subscribers that service improvement is already being felt in various parts of the country, adding that the improvement will continue and manifest nationally by the time the project is completed.
Mr. Jameel said having played a prominent role in the first telecom revolution in the country, Globacom is now ready to lead Nigeria into the second revolution, which will be an explosive ICT broadband growth across Nigeria in the next three decades.
“Globacom will be the biggest player in the second telecommunication revolution in Nigeria. We are converting every cell site in Nigeria into broadband. We regret any inconvenience our subscribers might have experienced in the process of the unprecedented network upgrade and expansion. After rain comes sunshine. Nigerians will enjoy the massive transformation on the Glo network after the expansion and modernisation exercise”, said Mr. Jameel.
Expatiating on the expansion and modernisation project, Mr. Koleosho said already, the swapping of cell sites has been completed in Abuja, Oyo state, Osun State, Ogun State, AKwa Ibom state, Port Harcourt and several parts of Lagos including Lekki, Ikorodu, Agbara and Otta.
The exercise is almost completed in Surulere and Ikeja. He added that efforts have been intensified to cover the remaining parts of the country.
He disclosed that the project covers swapping, upgrade, and overhaul of network infrastructure, as well as building of new switches and construction of additional 4,000 km of optic fibre cable to complement the company’s existing fibre optic facility, which is among the most extensive private fibre networks in Africa.
The company’s existing 10,000km optic fibre network is also being expanded with IP MPLS and Dense Wavelength Division Multiplexing (DWDM) network to provide capacity and route protection. It will also ensure constant (24/7) connectivity.
The massive project, according to Koleosho, also includes installation of new base stations and densification of existing ones, setting up of three new call centers across the country to take care of vast increase in subscriber figures and upgrade of the radio access network which will ensure that data customers enjoy unparalleled speed and reliability.
He said that “Lagos is receiving special attention because of its peculiar status. Glo’s microwave network in the major commercial nerve centre is getting transformed into a full IP Network geared up to meet future data requirements of the rapidly expanding state.”
To enrich customer care experience on the network, new call centres are also being built in Abuja, Port Harcourt and Lekki, Lagos.
Some of these, according to him, have been opened, while the others are ready for commissioning.
It is expected that the new call centres will lead to faster turnaround time and greater customer care experience for subscribers.
Leading telecom equipment vendors, Alcatel Lucent, Huawei, ZTE and Ericsson, are the partners working on the Glo network upgrade.
Some journalists used the forum to extol the remarkable stride Globacom is making to further revolutionize the telecoms landscape in Nigeria.
Telecom
Nigeria Has World’s Most Affordable Data Costs – GSMA
Nigeria has an average data cost of $0.38 per gigabyte, making her the most affordable countries globally and one of the cheapest in Africa for mobile data services.
United States averages $6 per gigabyte and South Africa with $1.77 per gigabyte rank the highest globally and in Africa respectively.
According to the GSMA, Nigerian data costs, as a percentage of Gross National Income (GNI) per capita, are among the lowest across Africa.
The reports by the body lends weight to telecom operators advocacy for tariff adjustments to address economic pressures threatening the sector’s sustainability.
The GSMA report, titled “The Role of Mobile Technology in Driving the Digital Economy in Nigeria,” highlighted Nigeria’s competitive data pricing, which is significantly lower than other African nations, such as Kenya ($0.59 per gigabyte), Ethiopia ($0.68 per gigabyte), and South Africa ($1.77 per gigabyte).
By contrast, the United States averages $6 per gigabyte, underscoring Nigeria’s advantage in offering cost-effective connectivity.
The cost of mobile data in Africa varies greatly by country and region.
Data costs can refer to the cost of mobile data or the cost of acquiring, maintaining, and using business data.
In 2023, the average cost of 1 GB of mobile data in Sub-Saharan Africa was $3.31, while in Northern Africa it was $0.86.
Telecommunications operators in Nigeria have been requesting some policy changes as well as tariff rebalancing to enable them deliver support to the Government’s digital economy objectives.
They have called for the simplification and improvement of the Right of Way (RoW) charging and administration process, harmonised across the country
According to them, all government authorities (at national and sub-national levels) should apply the national maximum RoW fee of N145 per/LSQM adopted by the National Economic Council (NEC) for the deployment of fibre across all states in Nigeria.
There should be a single point of contact in each state for the RoW application process while the duration for the approval process should be digitalised and limited to a maximum of one month.
Simplification and reduction of the tax burden on the mobile sector
On tariff, recall that the Association of Licensed Telecommunications Operators of Nigeria (ALTON) and the Association of Telecommunications Companies of Nigeria (ATCON) had urged the Nigerian Communications Commission (NCC) to consider reviewing tariffs upward to address rising operational costs.
Nodding in agreement, Bismarck Rewane, chief executive officer, Financial Derivatives, said the proposed tariff hike by telecommunications will help reduce inflation in the country.
He said it would help to reduce inflation because it increases productivity, stressing that the price of MTN shares went up by 10% to 220.
Rewane reiterated that investors had already factored that in, adding that they are expecting a lot of good goodies.
“But more important to think about is the fact that because of an increase in tariff and an increase in investment to make the industry sustainable, they’re going to see an increase in productivity, not directly but indirectly.
“Any increase in productivity and output is likely to allow inflation to moderate, which is the goal. So, we heard from the policymaker, Bosun Tijani, who was very clear that we want a sustainable sector. But we also heard from the regulator saying that we will hold these guys to quality of service.
“We also heard from the operators, MTN that they are all revving up. So in all, there are economic benefits because of increased output and productivity. Two, policymakers are aligned because they want this to lead to a moderation in inflation,” he added.
He further said that it was not a bad deal and re-echoed the minister’s comment that the tariff hike will not be 100 per cent.
“Will they get 100%? No, they will definitely not. We suspect that we are going to likely see something between 40 and 50% which is fair after so many years of static changes,” Rewane added.
Telecom
Bismarck, Economist Claims Planned Tariff Hike by Telcos Will Reduce Inflation
Bismarck Rewane, chief executive officer, Financial Derivatives, has said the proposed tariff hike by telecommunications will help reduce inflation in the country.
Rewane made this statement on Channels Television’s Business Morning on Thursday.
Recall that Association of Licensed Telecommunications Operators of Nigeria (ALTON) and the Association of Telecommunications Companies of Nigeria (ATCON) had urged the Nigerian Communications Commission (NCC) to consider reviewing tariffs upward to address rising operational costs.
On January 3, Karl Toriola, chief executive officer (CEO), MTN Nigeria, said telcos want a 100 percent tariff hike.
According to Rewane, who previously supported the plans for a tariff hike, the move will make the sector more sustainable.
He said it would help to reduce inflation because it increases productivity, stressing that the price of MTN shares went up by 10% to 220.
Rewane reiterated that investors had already factored that in, adding that they are expecting a lot of good goodies.
“But more important to think about is the fact that because of an increase in tariff and an increase in investment to make the industry sustainable, they’re going to see an increase in productivity, not directly but indirectly.
“Any increase in productivity and output is likely to allow inflation to moderate, which is the goal. So, we heard from the policymaker Bosun Tijani, who was very clear that we want a sustainable sector. But we also heard from the regulator saying that we will hold these guys to quality of service.
“We also heard from the operators, MTN that they are all revving up. So in all, there are economic benefits because of increased output and productivity. Two, policymakers are aligned because they want this to lead to a moderation in inflation,” he added.
He further said that it was not a bad deal and re-echoed the minister’s comment that the tariff hike will not be 100 per cent.
“Will they get 100%? No, they will definitely not. We suspect that we are going to likely see something between 40 and 50% which is fair after so many years of static changes,” Rewane added.
Telecom
Microsoft to Spend $80Bn on AI Data Centres
In a bid to build AI-enabled data centres, Brad Smith, vice chair and president, Microsoft has disclosed the company’s plan to spend approximately $80 billion in its current financial year (to end in June), with more than half of that investment designated for the US.
Smith in a blog post, explained the tech giant plans to use the data centres “to train AI models and deploy AI and cloud-based applications around the world.”
Smith welcomed U.S. President Donald Trump to his second term in office, he cautioned against “heavy-handed regulations” that could slow down the private sector.
“The most important US public-policy priority should be to ensure that the US private sector can continue to advance with the wind at its back,” Smith stated.
He further explained that the U.S. “needs a pragmatic export control policy that balances strong security protection for AI components in trusted data centers with the ability for U.S. companies to expand rapidly and provide a reliable source of supply to the many countries that are American allies and friends.”
Stating that the US is well-positioned to flourish in its development of AI due to solid technology development and an innovative private sector.
“If the Trump Administration can develop a strong national AI talent strategy and use AI to make the government more effective and efficient, it will put the country on a promising path.”
He stated the U.S. is in a strong position to “win the essential race with China by advancing international adoption of American AI.”
Smith further claimed U.S. “products are more trusted than their Chinese counterparts, and our private sector is unmatched in its ability to invest in infrastructure around the world.”
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