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Global Insurers to Spend $8.2b on Software, IT Services in 2015- IDC

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IDC Financial Insights announced on Tuesday the availability of a new IDC MarketScape report, “IDC MarketScape: Worldwide Policy Administration Systems Vendor Assessment 2015”, (Document #AP251041), which evaluates the capabilities and business strategies of 10 vendors offering policy administration systems (PAS) to IT buyers in the global insurance arena.

The vendors featured in this report are Accenture, CSC, EXL Service, Fadata, Guidewire Software, Majesco, Oracle, Sapiens International, StoneRiver and SunGard.

The document provides a vendor-agnostic, informed investment guidance for insurers’ technology offices and their line-of-business buyers seeking to invest or replace their PAS platforms, while at the same time offering these specialist technology organizations further exposure to a wider insurance market.

Evaluation is based on a comprehensive framework and a set of parameters IDC Financial Insights expect to be most conducive for providing highly rated PAS platforms, together with the inclusion of buyers’ perception of overall value delivered by these vendor solutions.

Insurers oftentimes find themselves constrained by archaic and inflexible policy administration systems as they strategize to optimize client acquisition and retention, create new or modify existing products, enhance business processes and claims management efficiencies, react quickly to evolving market opportunities and simply fuel future growth.

Consequently, core replacement cycles are brewing and IDC Financial Insights projects the global insurance sector spending US$8.2 billion on software and IT services for policy administration in 2015, with this figure expanding on a three-year compound annual growth rate (CAGR) of 4.6% through to 2018.

The specific areas currently driving investments within the policy administration arena include rating and quoting (especially to enable online channels), coverage and issuance of policy, policy and contract maintenance, billing and premium invoicing, as well as premium renewals.

A shift in consumer preference towards a digital mode of interaction is also encouraging insurers to invest on platforms that can support omni-channel delivery services.

According to Li-May Chew, associate research director for IDC Financial Insights, “About 30% of projects keep within budgetary, time and scope requirements, and a meager 33% of these eventually realize complete business benefits. It is thus critical that insurers pick their technology partners wisely. Our MarketScape vendor assessment document offers guidance on the leading PAS vendors, and how these providers can fulfil insurers’ business goals and technology expectations.”

Positive trends observed across most of these vendors include aggressive investments for:

Upgrading features and functions

Raising deployment model flexibility and configurability

Provisioning integrated PAS software suites supporting out-of-the-box processing for several insurance lines

Genuine efforts to begin offering next generation technology solutions and services around mobile, Big Data, cloud and social

Incorporating customer feedback into future functional enhancements and product direction, and

Aiming to undertake strategic acquisitions to enhance insurance capabilities or forge global partner alliances to ensure adequate post-implementation support

Data from the report indicates that challenges are more organization-specific, though a few similar issues did surface.

These pertain to: A few administration systems running solutions on COBOL programming language more associated with legacy applications; some providers focusing too heavily on a niche area (e.g. specific customer types, or geographical jurisdictions with a couple being entirely U.S.-centric); confusion or distractions from management reshuffling or (what appears to be too) frequent changes in corporate strategy and direction; resource constraint for smaller-tiered specialist vendors that are expanding aggressively and unable to keep up with support services and perennial comment from customers that pricing (for initial installation and customization, and subsequent maintenance and support) could always be more attractive

IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors.

IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants and end users. Market weightings are based on user interviews, buyer surveys and the input of a review board of IDC experts in each market.

IDC analysts base individual vendor scores, and ultimately vendor positions within the IDC MarketScape, on detailed surveys and interviews with the vendors, publicly available information and end-user experiences in an effort to provide an accurate and consistent assessment of each vendor’s characteristics, behavior and capability.

 


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E-Financial

Banks Lose N10Bn to Cyber Fraud in 2023’

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Stakeholders in the banking and financial ecosystem, yesterday, decried the surge in cyber fraud as Deposit Money Banks (DMBs) lost N10 billion in the second quarter of 2023, representing almost 300 per cent year-on-year compared to the previous year.

Banks Lose N10Bn to Cyber Fraud in 2023’

At a Mastercard forum convened to tackle fraud and cybersecurity threats in the financial sector, Kari Tukur, vice president, Customer Solutions Centre, East and West Africa at Mastercard, said despite the massive awareness and innovations aimed at combating cybersecurity, the amount lost last year by DBMs was “staggering”.

She said, “With Nigeria’s rapidly growing economic expansion, we are starting to see an increase in the adoption of digital financial services, and the financial landscape is also evolving at an astronomical speed.

“What was staggering for me was in spite of the huge investment around innovation, funding in the cyber space, DBMs lost almost N10bn in Q2 last year, and that was almost 300 per cent growth year-on-year when compared to the previous year.”

She noted that there was the need for collaboration among stakeholders “to combat this rising sophistication of cyber security threat.”

Tukur further stated that Mastercard was deeply committed to cyber security and fraud prevention within the payment industry, disclosing that the company invested $250m “to assist small businesses in addressing their cyber security needs.”

She disclosed that Mastercard payment portals incorporated multiple layers of security such as tokenisation technology, encryption and biometrical to stay ahead of cyber attackers.

She added that, “The sector continues to struggle with the aforementioned challenges, necessitating vigilance, proactive action and comprehensive security strategy, and Mastercard remains committed to providing safe, secure and seamless payment services and experiences for our partners and customers in Nigeria and beyond.”

Celestina Appeal, chairman, Committee of e-Business Industry Heads (CeBIH), stated that the total loss to the banking industry in the last couple of years totalled hundreds of billions of naira while Nigeria’s Consumer Awareness and Financial Enlightenment Initiative had projected a $6trn loss by 2030 to cybercrime within and outside Nigeria.

Represented by Mr Temitope Onibaniyi, secretary of the committee, she stated that the committee was ever-willing to collaborate with industry stakeholders to fight against the perpetrators who “constantly rob banks and other stakeholders in the payments industry of their hard-earned money.”

She said the need for collaboration could not be overemphasised as no individual organisation was immune to cyber security attacks.

 

 


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Tinubu Rejigs SEC Board, Makes New Appointments

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President Bola Tinubu has approved the appointment of some Nigerian professionals to the Board of the Securities and Exchange Commission (SEC).

Tinubu Rejigs SEC Board, Makes New Appointments

This is contained in a statement issued by Ajuri Ngelale, special adviser to the President on Media and Publicity.

Tinubu appointed Mr. Mairiga Aliyu Katuka  as the Chairman of the board of SEC, while Mr. Emomotimi Agama has been appointed as the  Director-General of the board.

The president also appointed Frana Chukwuogor  as Executive Commissioner (Legal and Enforcement) of the board.

Tinubu further appointed Mr. Bola Ajomale as the Executive Commissioner (Operations) of the board, while Mrs. Samiya Hassan Usman is the Executive Commissioner (Corporate Services) of the board.

Also appointed into the board are Mr. Lekan Belo as Non-Executive Commissioner and Mr. Kasimu Garba Kurfi as Non-Executive Commissioner.

According to Ngelale, the president anticipated that “all members of the Board of this critical commission will bring to bear their wealth of experience and competence in advancing the commission’s core mandate of developing and regulating a capital market that is dynamic, fair, transparent, and efficient, to bolster investor confidence and contribute immeasurably to the nation’s economic development.”


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Ecobank Repays $500m Eurobond

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Ecobank has announced the successful repayment of its $500 million five-year Eurobond issued in 2019. According to a statement filed on the Nigerian Exchange Limited (NGX), the Eurobond garnered considerable interest from a diverse range of global investors, including long-term development partners such as FMO and Proparco, who served as anchor investors.

Commenting on this achievement, Ecobank Group Financial Officer, Ayo Adepoju, said: “The bond was listed on the main market of the London Stock Exchange with a coupon rate of 9.5 per cent. The principal and interest repayment, totalling $524 million, was distributed to bondholders through the transaction agent on the bond maturity date of April 18, 2024.

“This inaugural bond we are retiring today was critical in introducing our firm to a wider array of global investors and contributed to the increased visibility of our brand in the capital markets.”

Against the backdrop of challenges posed by the global operating environment, including disruptions in the world supply chain and financial markets, Adepoju highlighted the Group’s resilience. He cited strong liquidity, a robust balance sheet, and a solid leadership team as key factors enabling Ecobank’s success.

He added that the successful repayment of the Eurobond underscores Ecobank’s commitment to financial stability and investor confidence, positioning the firm for continued growth and success in the global market.

 


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