E-Business
Google, Facebook Build “Digital Prisons” in Nigeria, Others with Internet Freebies

Google and Facebook are at the forefront of a scramble to win over new African Internet users, offering freebies they say give a leg-up to the poor but which critics argue is a plan to lock in customers on a continent of 1 billion people, according to Reuters.
Africa’s Internet penetration will reach 50 percent by 2025 and there are expected to be 360 million smartphones on the continent by then, roughly double the number in the United States currently, Mckinsey Consultants data shows.
Reuters said that Africa had 16 percent Internet penetration and 67 million smartphones in 2013.
This growth is attracting interest from Internet companies such as Google, Facebook and Wikipedia, which are striking deals with service providers such as Vodacom, MTN, Bharti Airtel and Safaricom to offer users free, or ‘zero-rated’ access to their sites and services.
Facebook, through its Internet.org program, offers a stripped-down version of its social network and some other sites for free in what it says is an exercise to “connect the two thirds of the world that doesn’t have Internet access”.
According to Reuters, Google, in partnership with Kenyan mobile phone firm Safaricom, is rolling out its “free zone” in Kenya, where email and the Internet are available with no data charges, providing users stay within Google apps.
Google has said its “free zone” is aimed at a billion people without the Internet in the developing world.
France’s Orange is offering free access to a pared-down version of Wikipedia in some African countries, while South Africa’s Cell-C gives its customers free use of WhatsApp, a messaging service owned by Facebook.
“DIGITAL PRISON”
Critics, however, say big service providers and Internet companies are luring African users into using their services, giving them opportunities for greater advertising revenue.
“It’s like a drug pusher giving you a small amount and saying: ‘If you want more, you have to come and buy it’,” Africa Internet access specialist Mike Jensen said.
Giving Africans free access to some Internet sites may also stunt innovation and limit the opportunities for African entrepreneurs, making online technology another industry on the continent dominated by big foreign companies.
In Nigeria, 9 percent of Facebook users say they don’t use the Internet, mobile service survey site Geopoll says.
“You are giving people the idea that they are connected to this free open world of the Internet but actually they are being locked up in a corporate digital prison,” Niels ten Oever, head of digital at rights group Article 19, told Reuters.
“Where will the African Mark Zuckerberg come from when they have no chance to compete?”
REGULATION
There are also concerns that regulators in Africa lack the capacity to track how telecoms companies allocate bandwidth. Telecoms firms sometimes limit Internet speeds for some content, known as “throttling”.
Telecoms operators say self-regulating bandwidth usage is important to ensure heavy data users, such as people who download movies, don’t clog up bandwidth for lower Internet users.
The United States passed rules in February to ensure greater “net neutrality”, intended to make sure all content managed by service providers in the U.S. is treated equally on the Internet, despite opposition from telecoms companies.
But African countries don’t have tough rules on “net neutrality”, meaning some services could be given faster access than others, which some activists say could give bigger companies an advantage over new market entrants.
The 24 sub-Saharan African countries tracked by Internet monitoring site WebIndex have “evidence of discrimination” in the allocation of bandwidth and have “no effective law and regulations” on Internet freedom.
“There is little transparency into the Internet operators’ deals so it is hard to see where conflict of interests might be,” Jensen said. “You’re left just having to trust them.”
Despite concerns about limited regulation and an uneven playing field, many experts argue that any improvement in Internet access in Africa should be welcomed, given it could improve education, grow businesses and alleviate poverty.
High speed broadband costs up to 100 percent of average per capita income in Africa, compared to less than 1 percent in developed countries, according to WebIndex.
“Would you tell someone who is hungry: ‘Don’t eat that greasy burger, it’s bad for you. Wait for something healthy?'” said Stephen Song, an Internet researcher for the Network Startup Resource Center.
“I’m not a fan of ‘zero-rated’ services but there is an argument to say: ‘something is better than nothing’.”
E-Business
NITDA DG Reaffirms FG Commitment to Responsible and Inclusive AI

The Federal Government of Nigeria has reaffirmed its commitment to building a responsible, inclusive, and sovereign artificial intelligence ecosystem to enable Nigeria to transition from being a passive consumer of AI technologies to an architect and builder of indigenous AI systems.

This was said by the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa Abdullahi CCIE, while delivering a virtual address at the InnovateAI Conference held in Lagos.
The conference brought together policymakers, technology leaders, innovators, and stakeholders to discuss the future of artificial intelligence and its role in driving Nigeria’s digital economy and national development agenda.
Inuwa outlined Nigeria’s ambition to transition from being a consumer of artificial intelligence technologies to becoming a builder and owner of AI systems that reflect national values and priorities, in line with the National AI Strategy.
“Our goal is not just to use AI, but to architect and build our own AI systems in Nigeria,” he said, stressing that the country must take ownership of its AI future.
He noted that Nigeria’s approach to artificial intelligence extends beyond innovation to include governance, infrastructure, data sovereignty, and policy evolution.
According to him, “Responsible AI is never a finished job; it is an iterative journey. Our policies must evolve as the technology evolves, and we must avoid frozen laws by adopting living policies that adapt over time.”
He cited the implementation of the Digital Economy and E-Governance Bill as a key mechanism for generating insights that will help refine AI regulations and governance frameworks.
Inuwa also highlighted the challenge of data representation in global AI systems, noting that most models are trained on non-African datasets, which often results in bias against local dialects, cultures, and demographics.
“If a model shows bias against a local dialect or demographic, we cannot just patch it. We must reinvest in infrastructure to retrain it with inclusive and representative local datasets,” he stated.
He added that building national AI infrastructure is critical to achieving data sovereignty and ensuring that Nigeria is not merely an end user of foreign AI systems.
He further called for strategic partnerships with global technology companies and hyperscalers to build AI infrastructure in Nigeria while aligning with local values and national priorities.
“The world today is a global village. We need to work with global players, but they must understand our local nuances and help us build the infrastructure to retrain and develop AI models that reflect our context,” he said.
The NITDA Director General explained that adopting a comprehensive AI lifecycle approach, from responsible data collection and governance to deployment and continuous feedback, will enable Nigeria to move from reacting to AI developments to proactively designing indigenous AI systems.
“Without understanding how AI models are trained, how decisions are made, and how models are retrained, it will be difficult to build a responsible and trustworthy AI system,” he warned.
He reaffirmed that the Federal Government is intentional about promoting responsible AI and is working closely with the technology ecosystem to co-design national AI guardrails. He described platforms such as the InnovateAI Conference and other national AI dialogues as critical to shaping Nigeria’s AI future.
E-Business
Mutual Benefits Assurance Settles ₦5.9bn Claims in January 2026

Mutual Benefits Assurance, a leading Nigerian insurance company, has paid a total of ₦5,937,665,353.57 in claims to policyholders in January 2026 alone, underlining its strong financial capacity and unwavering commitment to prompt claims settlement.

Mutual Benefits Assurance
A breakdown of the figures shows that ₦3,426,602,834.28 was paid under its General (Non-Life) Insurance portfolio, while ₦2,511,062,519.29 was paid across its Life businesses, including Group Life and Retail Life policies.
The significant payout within a single month reinforces Mutual Benefits’ reputation as a dependable insurer that honors its obligations swiftly and responsibly.
Commenting on the development, Olufemi Asenuga, Managing Director, Mutual Benefits Assurance Plc stated that claims settlement remains the core promise of insurance and the ultimate test of an insurer’s credibility.
“Insurance is built on trust. Our ability to settle over ₦5.9 billion in claims in one month demonstrates not only our financial strength, but also our deep commitment to our policyholders. At Mutual Benefits, we do not just sell policies. We stand by our promises,” he said.
With over three decades of operations, Mutual Benefits has consistently positioned itself as a strong and well-capitalised insurer.
The company operates both Life and General Insurance businesses and remains fully compliant with regulatory capital requirements as stipulated by the National Insurance Commission (NAICOM).
The January payout reflects Mutual Benefit’s robust underwriting standards, prudent risk management practices and efficient claims administration framework.
It also aligns with the company’s broader record of substantial claims settlement in recent years, reinforcing its standing as a trusted brand in the Nigerian insurance industry.
Mutual Benefits employs over 5,000 staff, managed by seasoned management team and an experienced Board of Directors. Industry observers note that prompt claims payment remains one of the most critical differentiators in Nigeria’s competitive insurance landscape.
By consistently settling valid claims without delay, Mutual Benefits continues to strengthen customer confidence, deepen market trust and expand its footprint across retail and corporate segments.
As the company begins 2026 on a strong footing, it reiterates its commitment to innovation, service excellence and delivering value to policyholders and stakeholders alike. Mutual Benefits Assurance focused on its mission to provide reliable risk protection solutions while maintaining the highest standards of professionalism and integrity.
E-Business
NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

National Information Technology Development Agency (NITDA) has issued an urgent cybersecurity warning about a serious Microsoft Office vulnerability (CVE-2026-21509) that attackers are actively exploiting.

This advisory, shared through Nigeria’s Computer Emergency Response Team (CERRT.NG), highlights the risks of this flaw and recommends immediate action to protect systems.
Microsoft has released quick security updates to fix this vulnerability, which has a severity score of 7.8, showing it is a serious risk. Attackers have already used it in targeted attacks.
CVE-2026-21509 affects multiple versions of Microsoft Office, including Office 2016, Office 2019, Microsoft 365 Apps, Office 2021, and later versions.
This flaw allows attackers to bypass security features meant to stop harmful Object Linking and Embedding (OLE) controls. OLE is an older Microsoft technology that can be used to embed links or content, but it has often been exploited by malware.
By exploiting this flaw, attackers can create specially designed Office documents.
When a user opens these documents, they can run malicious code or gain further access to the system.
Exploitation requires user interaction, meaning attackers often trick people into opening harmful Word, Excel, or other Office documents. Common methods include using email attachments or files from untrusted sources.
Because Microsoft confirmed that the vulnerability is being actively exploited, they have made emergency security updates available outside their usual schedule. Users and organisations should:
- Install the latest Microsoft Office security updates for all affected versions.
- Restart Office applications for Office 2021 and later to ensure that the updates take effect.
- Use registry-based settings for protection if updates can’t be applied right away.
- Follow good cybersecurity practices, like using endpoint protection and filtering emails.
Microsoft’s updates for Office 2021 and newer versions are automatically applied, but need a restart of the applications to be active.
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