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GSMA Opens New Regional Office in Africa

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The GSMA has announced that it has opened new offices at the Delta Annexe, Westlands, Nairobi.

Located in the heart of Nairobi’s commercial district, the offices will enable the GSMA to work even more closely with its members and other industry stakeholders to continue to extend the reach and socio-economic benefits of mobile throughout Africa.

“It is an exciting time to raise our profile in Africa, as the region is increasingly vibrant and remains the fastest growing region in the world, accounting for 12 per cent of the world’s mobile subscribers,” said John Giusti, Chief Regulatory Officer, GSMA.

“The rapid pace of mobile adoption has delivered an explosion of innovation and huge economic benefits in the region.

This office will open up new and exciting opportunities for collaboration between the GSMA and our members, other industries, governments, regional organisations and the international development community as we work to connect everything and everyone to a better future.”

Mobile is a vital tool in delivering digital and financial inclusion in Sub-Saharan Africa. According to research from GSMA Intelligence (GSMAi), around 270 million people in the region now access the internet through mobile devices, while the number of registered mobile money accounts has reached 280 million.

The GSMA, through its Mobile for Development programme, is working with mobile operators and others adjacent industries across areas including, mobile-enabled energy, water and sanitation, agriculture, healthcare and gender equality. By leveraging the ubiquity of mobile networks across the region, the mobile industry is delivering innovations aimed at achieving the UN Sustainable Development Goals (SDGs).

The mobile industry is already a key enabler for the regional economy and essential to building a Digital Africa. Mobile technologies and services generated $110 billion of economic value in Sub-Saharan Africa in 2016, equivalent to 7.7 per cent of regional GDP – a figure expected to grow to $142 billion (8.6 per cent of GDP) by 2020 according to GSMAi.

The mobile ecosystem also directly and indirectly supported approximately 3.5 million jobs in the region last year, and made a $13 billion contribution to the public sector in the form of taxation.

Key GSMA Events in the Region

Each year the GSMA runs its regional Mobile 360 Series in countries across the world. In 2018 the GSMA will hold two Mobile 360s in the Sub-Saharan Africa region; Mobile 360 – West Africa in Abidjan, Côte d’Ivoire on 11-12 April and Mobile 360 – Africa in Kigali, Rwanda on 17-19 July. The events convene local and international policy, regulatory and mobile industry leaders to discuss how to harness the power of mobile technologies for the digital transformation and sustainable development of the region.


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Telecom

MTN Nigeria Recovers N32Bn out of N74Bn USSD Debt

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Karl Toriola, chief executive officer of MTN Nigeria Communications Plc
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MTN Nigeria has recovered N32 billion from Nigerian banks as part of the N74 billion outstanding debt owed to the telecom operator for Unstructured Supplementary Service Data (USSD) service charges.

MTN Nigeria Recovers N32Bn out of N74Bn USSD Debt

However, N42 billion remains unpaid, highlighting the lingering tensions in the protracted dispute between banks and telecom companies.

USSD, otherwise quick codes or “feature codes s a Global System for Mobile Communications (GSM) protocol that is used to send text messages.

According to MTN Nigeria’s Q5 financial statement, the circular specified that: “The directive from CBN and NCC requires sixty percent (60%) of all pre-API invoices to be paid as full and final settlement by 2 July 2025 while for post-API invoices the DMBs are required to pay 85 percent (85%) of outstanding invoices issued after the February 2022 implementation of APIs by 31 December 2024. In addition, future invoices are to be settled within one month of issuance.

Based on this directive, on 31 December 2024 MTN received N32 billion payment from the banks out of the N74 billion in CBN and NCC circulars to banks,” they stated.

Recall that telecommunications companies had threatened to withdraw their services over the N250 billion accumulated debt by banks.

In December 2024, the Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) issued a joint circular to resolve the long-standing USSD debt impasse between banks and mobile network operators (MNOs).

 

 


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Microsoft Confirms Skype is Shutting Down

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Microsoft has confirmed that Skype will shut down on May 20, 2025, with the free version of Microsoft Teams for consumers as the designated successor.

Microsoft Confirms Skype is Shutting Down

The company said, “Skype users will be in control, they’ll have the choice. They can migrate their conversation history and their contacts out and move on if they want, or they can migrate to Teams.”

However, telephony features are being discontinued.

Skype, the once one of the go-to messaging platforms is being shut down after 21 years.

The video calling service that was

Introduced in 2003, Skype was then acquired by Microsoft in 2011.

It was used as a replacement for early communications apps like Windows Live Messenger, but the history of the Skype platform within Microsoft products has been bumpy.

The writing has been on the wall for a while now since Microsoft has put most of its efforts over the last decade into its Teams platform.

Skype has also become less relevant over the years as platforms like Google Chat, WhatsApp Messenger, Facebook’s Messenger, Zoom and Apple’s FaceTime have taken over the mobile video calling space.

 

 

 

 


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GSMA Report Finds 70 Percent of Consumers Willing to Pay Premium for Environmentally Friendly Phones

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Fast-changing consumer attitudes towards repair and reuse of mobile phones are driving a rapidly growing market for ‘circular’ devices and services which could exceed $150bn by 2027, according to a new report published today by the GSMA, which represents mobile operators worldwide.

As technology leaders prepare to gather for MWC25 Barcelona, the world’s largest and most influential connectivity event, the GSMA’s ‘Rethinking Mobile Phones: the Business Case for Circularity’ report which surveyed more than 10,000 mobile phone users across 26 countries worldwide, shows that evolving consumer attitudes, regulatory changes and the growing impacts of e-waste are converging to challenge the traditional linear business model of the mobile phone industry.

With more than 70% of consumers surveyed globally stating that they would be prepared to spend more for environmentally friendly phones, the report highlights the growing opportunity for the mobile industry to embrace circularity, not simply for positive environmental reasons, but also commercial benefits.

Within the report, a survey of 31 operators from around the world highlights how they are embracing circular business models. 90% of operators surveyed already operate at least one circular business model, with refurbishment and e-waste management being the most popular.

However, respondents recognised huge potential in scaling up further; 80% with refurb programmes thought ‘a lot more’ could be done.

This could include developing leasing, renewal and upgrade propositions which would tap into new revenue streams, increase customer loyalty, and provide quality assurance.

Steven Moore, Head of Climate Action, GSMA, said: Fast-growing consumer demand for green and refurbished phones, as well as repair services, is a fantastic business opportunity for the mobile industry.

Unlocking this requires strong collaboration across the value chain, helped by enabling policies and incentives from governments, bringing together manufacturers, mobile operators, refurbishers, repairers, and recyclers to address key barriers to unlock new revenue streams and future-proof business models.”

 


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