Telecom
GSMA, UN Use Mobile Money in Digital Assistance Drive
Industry body for mobile operators, the GSMA, and the United Nations World Food Programme (WFP) are accelerating the use of mobile money in times of global emergencies, including pandemics and natural disasters.
The organisations, funded by the UK Department for International Development since 2017, are delivering digital assistance through cash-based transfers to save lives.
In a statement, they say the partnership aims to use mobile technology to deliver impactful assistance by working with regulatory authorities and local mobile network operators in key countries.
The partners will focus on improving the efficiency and effectiveness of the digital cash transfer process, starting in Nigeria and expanding to other countries.
“As humanitarian crises become more frequent, complex and protracted, the need to devise services that are scalable, replicable and efficient for humanitarian organisations has become crucial,” said John Giusti, Chief Regulatory Officer, GSMA.
“With over one billion mobile money accounts worldwide, the use of digital technology – specifically mobile money services – can provide the foundation for rapidly scaling cash transfers to safely and effectively deploy desperately-needed resources. Moreover, in compliance with COVID-19 guidelines, mobile-based cash transfers can deliver support, while adhering to social distancing advice”.
“I am delighted that five years into our relationship, the GSMA is expanding its work with WFP and the Emergency Telecommunications Cluster (ETC), which we lead. This will scale up mobile money use for humanitarian assistance through WFP’s cash-based transfer and beneficiary services management platform, SCOPE. It will have an enduring impact on all those facing food insecurity,” said Enrica Porcari, WFP CIO and Director of Technology, and Chair of the ETC.
As well as being fast and efficient, digital assistance offers better security, tracking, transparency and, therefore, accountability. It also boosts financial inclusion by offering vulnerable people access to a range of digital financial services and more flexible choices about how to spend their assistance, which can, in turn, boost local businesses.
In 2020, the partnership aims to use mobile technology to deliver impactful assistance by working with regulatory authorities and local mobile network operators in key countries. With continued support from UK DFID, the partners will focus on improving the efficiency and effectiveness of the digital cash transfer process, starting in Nigeria and expanding to other countries.
The GSMA will support WFP to access mobile money industry initiatives. First, the GSMA Mobile Money Certification initiative, which ensures a provider’s ability to deliver safe, secure and reliable services while protecting the rights of consumers.
The Certification will enable WFP to fast-track due diligence on mobile money providers for the disbursement of cash-based assistance digitally to those affected by crises. Second, the Mobile Money API, a GSMA-led industry initiative which provides a harmonised specification to access mobile money services across multiple providers and markets, making it simple and secure to integrate for assistance seamlessly.
WFP and the GSMA believe that digital inclusion, digital identity and integrated payment frameworks are critical to the success of any cash transfer initiative via mobile money services and of any response infrastructure established by Governments, humanitarian organisations and the private sector.
Allowing large organisations to collaborate using services that meet global standards, also allows them to deliver swift and secure assistance to the growing number of people affected by conflict, climate change, natural disasters and health crises.
Giusti added, “The GSMA and WFP call on other humanitarian organisations to consider the use of mobile technology in their strategies. Well tested mobile services, such as mobile money, allow for the safe delivery of support, particularly in fragile environments.”
Telecom
Celebrating African Creativity: Made by Africa, Loved by the World’ Returns for Its Fifth Year
The “Made by Africa, Loved by the World” campaign is back for its fifth year, celebrating African creativity and global influence. This year’s theme, “Where Culture Meets Connection,” highlights how social media fosters conversations around cultural moments worldwide.
The campaign features three cinematic films premiering on the Meta Africa page, showcasing the groundbreaking work and personal stories of six dynamic African creatives.
These artists, from Nigeria, Kenya, Ghana, and South Africa, represent diverse disciplines, including rap, animation, dance, photography, fashion, and videography.
Here are some of the featured talents:
- Ladipoe (Nigeria) – A BET-nominated rapper known for blending global hip-hop with African rhythms.
- Fatboy Animations (Kenya) – An animation studio founded by Michael Muthiga, recognized by Forbes for its original African storytelling.
- Lisa Quama (Ghana) – A dancer who gained fame after appearing in Beyoncé’s “Already” music video.
- Gilbert Asante (Ghana) – A photographer and creative director featured in GQ and Glam Africa.
- David Tlale (South Africa) – A fashion designer whose bold designs have been showcased at major fashion events, including the Met Gala.
- Ofentse Mwase (South Africa) – A filmmaker with over 24 international awards for his unique visual storytelling.
Kezia Anim-Addo, Communications Director for Africa, Middle East & Turkey, emphasized that the campaign not only celebrates individual success stories but also showcases how culture and social media drive meaningful connections and inspiration.
Association of Telecommunications Companies of Nigeria (ATCON), has raised the alarm over a diesel supply crisis caused by an ongoing strike by the National Union of Petroleum and Natural Gas Workers (NUPENG).
Mr Tony Emoekpere, president, ATCON in a statement said that the fuel supply disruption is critically affecting telecom base stations, pushing them to the brink of a shutdown and threatening millions of mobile and internet users in the region.
“This strike, which stems from the persistent harassment of tanker and petroleum product drivers by police officers in Lagos State, has effectively halted all truck loading operations and fuel movements,” Emoekpere stated.
He explained that diesel supply to telecom infrastructure has been severely impacted, leaving critical sites with dangerously low fuel levels.
According to him, if urgent measures are not taken, the situation could escalate into a full-blown network blackout, disrupting essential services, including mobile and internet access, business operations, emergency response systems, and daily communications.
ATCON has called on the governors of Lagos and Ogun states to intervene immediately by facilitating the release of diesel from depots to telecom operators to prevent further deterioration of the situation.
“This is not just a telecom issue—it is a national emergency that could cripple economic activities and compromise public safety,” Emoekpere stressed.
The association also appealed to security agencies and petroleum unions to resolve the crisis swiftly to safeguard Nigeria’s connectivity and economic stability.
ATCON emphasised that a prolonged disruption in fuel supply to telecom infrastructure could have far-reaching consequences for both businesses and individuals who rely on stable communication networks for daily operations.
In 2023, Nigerians spent a total of about ₦5.3 trillion on telecommunications services, which includes calls, data, SMS, and other telecom services, according to the Leadership.
Specifically for voice calls, Nigerians made approximately 408.5 billion minutes of local calls, generating around ₦3.28 trillion from outgoing calls and ₦3.23 trillion from incoming calls, totaling about ₦6.51 trillion in call-related revenue according to projections based on 2023 call volumes and tariff data.
However, the ₦5.3 trillion figure represents the overall telecom sector revenue, with voice calls being a major component but also including data and other services.
For individual spending, MTN subscribers spent an average of ₦2,508 monthly on voice calls in 2023, showing a 14.4% increase from 2022, while Airtel customers spent about ₦1,694 monthly on voice calls.
Total telecom spending (calls, data, SMS, etc.): ₦5.3 trillion in 2023
Estimated revenue from voice calls alone: around ₦6.5 trillion based on call minutes and tariffs
Average monthly spending on calls per subscriber: ₦1,694 to ₦2,508 depending on the network
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