Telecom
GSMA Urges Closing the Mobile ‘Usage Gap’ to Achieve Sustainable Development Goals

Closing the mobile internet ‘usage gap’ should be a priority for countries seeking to deliver against the ambitious UN Sustainable Development Goals, according to the GSMA’s seventh annual Mobile Industry Impact Report: Sustainable Development Goals.
The report shows that, six years after becoming the first industry to commit to the SDGs, the mobile sector continues to increase its contribution to the achievement of all 17 goals. However, despite mobile operators’ continued commitment to the 2030 agenda, there is still a long way to go.
A combination of global conflict, growing food and energy poverty, economic uncertainty, and the ongoing impacts of Covid-19 are creating significant headwinds, currently threatening SDG progress worldwide. In the face of these challenges, the report highlights the crucial role mobile connectivity and connected technologies can play as enablers, supporting countries as they ‘build forward better’ in pursuit of economic recovery and resilience.
In many countries, particularly low- to middle-income nations, mobile is the principal way to access the internet. Mobile operators’ investments in network infrastructure have helped to shrink the ‘coverage gap’ for mobile broadband networks from 1.4 billion people in 2015 to 400 million people in 2022, contributing strongly to a range of SDG indicators.
However, around 3.2 billion people who are covered by networks are still unable to reap the benefits of this connectivity, due to lack of skills, knowledge, affordability, relevant content and other factors. This ‘usage gap’ is fast emerging as one of the biggest ‘brakes’ on economic and social progress globally.
The report demonstrates how people with access to fast, reliable networks are able to stay connected to friends and family, work remotely, access education and health services, build innovative businesses, improve efficiencies and reduce carbon emissions.
“Those without access, in contrast, are most vulnerable to economic and social disruption, and risk falling further behind as the world emerges from the pandemic, especially as online services become even more integral to society.
Jose-Maria Alvarez Pallete, CEO of Telefonica and GSMA Chairman said: “In a world where conflict, food insecurity and economic uncertainty are at the top of the global agenda, mobile has never had a more important role to play.
“The GSMA’s SDG Impact Report demonstrates the transformational impact of communications in tackling these enormous challenges, acting as a catalyst for positive change and delivering meaningful progress.”
Mats Granryd, GSMA Director General, said: “The UN General Assembly in New York this week is a powerful reminder of the importance of collective action in the face of growing global challenges. The SDGs remain a guiding compass for global progress, and the mobile industry is proud to be both an advocate for them, and a crucial enabler of their delivery.
“Mobile connectivity and digital inclusion are essential tools to achieve the ambitious goals laid out in the 2030 Agenda and help the world face into the headwinds of global inequality, poverty and conflict.
“We urge policymakers to address the barriers that constrain private sector investment in high-quality mobile networks and to join in helping close the ‘usage gap’ that holds back so many from living up to their potential in our increasingly connected world.
“Together, we can harness the power of connectivity as a catalyst for economic recovery, social progress, and digital inclusion, improving the lives of millions worldwide.”
The mobile industry’s SDG contributions
The mobile industry increased its impact on all 17 SDGs in 2021, with the average year-on-year increase accelerating compared with 2020. The average SDG impact score across the 17 SDGs reached 53, up from 49 in 2020 and 32 in 2015, meaning the mobile industry is achieving 53% of what it could potentially contribute to the SDGs. Other highlights include:
– There are now eleven SDGs where mobile’s contribution is over 50, compared to six in 2020 and none in 2015.
– The mobile industry continues to achieve its highest impact on SDG 9: Industry, Innovation and Infrastructure, driven by the reach of mobile networks and take-up of mobile internet services.
– The biggest improvements were recorded in the industry’s contribution to SDG 1: No Poverty, SDG 2: Zero Hunger and SDG 4: Quality Education. This is due to the increasing proportion of people using mobile for life-enhancing activities such as accessing government services, applying and searching for jobs and obtaining educational information for themselves or their children.
Telecom
Fines: Meta Threatens to Shut Down Facebook, Instagram in Nigeria

Meta may shut down its Facebook and Instagram services in Nigeria in protest against the substantial fines imposed by multiple government agencies.
The tech giant has been ordered to pay nearly $300 million in fines in Africa’s most populous nation, following regulatory demands which Meta described as “unrealistic.”
In July 2024, the Federal Competition and Consumer Protection Commission (FCCPC), imposed a $220 million fine on Meta for allegedly discriminatory and exploitative practices against Nigerian consumers.
The commission stated that Meta had failed to engage a Data Protection Compliance Organisation and had not submitted a Nigeria Data Protection Regulation audit report for two consecutive years.
Similarly, the Advertising Regulatory Council of Nigeria (ARCON), demanded $37.5 million over unapproved advertising, while the Nigerian Data Protection Commission (NDPC), announced a $32.8 million fine for an alleged data privacy breach.
Meta challenged the decisions at the Federal High Court in Abuja but was unsuccessful, as the court upheld the fines in a ruling delivered last week.
The court directed the company to comply with payment by the end of June, but Meta has indicated it may not do so, according to the BBC.
“The applicant may be forced to effectively shut down the Facebook and Instagram services in Nigeria in order to mitigate the risk of enforcement measures,” the company stated in court documents.
Responding to the NDPC’s assertion that Meta’s data processing could expose Nigerian users to health and financial risks, the company said the agency had failed to “properly interpret the laws guiding data privacy.”
Telecom
Telecoms Services Resume in Kogi State as Telcos, Govt Resolve Dispute

Telecommunications services disrupted in Kogi State have resumed following a resolution of the dispute between MTN Nigeria and the state government, the Association of Licensed Telecoms Operators of Nigeria (ALTON) has said.
Gbenga Adebayo, chairman of ALTON, told TVC News that the issues that led to the shutdown of telecom masts in the state, primarily affecting MTN, had been addressed, paving the way for service restoration.
TVC News earlier reported that businessmen and women were counting their losses as they suffered the impact of a shut down of telecommunication service in Kogi State
Over the past two weeks, telecoms connectivity had been erratic, with competing brands experiencing glitches, particularly in the Lokoja metropolis.
The State government suspended the operations of some telecom services citing unpaid taxes and fibre-related dues.
The shutdown stemmed from a compliance dispute between MTN and the Kogi State Utility Infrastructure Management and Compliance Agency, which accused the telecom giant of violating operational rules and under-declaring the extent of its optic fibre network coverage in the state.
Telecom
Banks Settle ₦160Bn USSD Debt to Telcos, Ending Five-Year Dispute

The protracted Unstructured Supplementary Service Data (USSD) debt misunderstanding between the Deposit Money Banks (DMBs) and telecommunications operators appears to have been resolved.
This was confirmed by the Chief Executive Officer of MTN Nigeria, Karl Toriola, Thursday, March 1, when he appeared on Arise TV to speak on the firm’s first-quarter 2025 result, where the telecommunications company reported over N1 trillion in revenue earnings.
Recall that the USSD debt had been a major issue between the DMBs and telcos and had lasted for about five years.
In the third quarter of 2024, the telcos had threatened to withdraw their service over the lingering debt, which was around N200 billion at the time. This led to the swift intervention of the Central Bank of Nigeria and the Nigerian Communications Commission (NCC), and an agreement was reached on payment.
As of November 2024, the NCC put the debt at N160 billion. However, earlier this year, when it appeared the banks were not forthcoming with payments, the NCC directed the telcos to withdraw the USSD services from debt-owning DMBs, where about 18 banks were listed.
This directive prompted the banks to look inward and start to comply with an earlier circular signed by the CBN and NCC, which articulated the payment patterns for the debt.
Speaking, on Arise TV this morning, May 1, Toriola confirmed that the matter has been fully resolved and that banks have made payments.
“I can confirm that the matter has been fully resolved. We have received payments in full. Special thanks to the CBN, NCC, the banks, and other stakeholders that intervened in the matter,” the MTN CEO stated.
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