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E-Financial

Heritage Bank Upgrades HB ‘Padie’ Mobile App for Easy Access to Banking Services

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Heritage Bank plc, Nigeria’s most innovative banking service provider has upgraded its HB ‘Padie’ mobile application to HB ‘Padie’ 2.0, which comes with new improved features for convenient, quick, secure and affordable way for seamless 24/7 banking transaction.

 

The HB ‘Padie’ 2.0 app has been redesigned and relaunched with new improved multi-functional feature and game-changing innovation that leverages customers to ease accessibility to funds and improve the standard of living.

 

This is poised to enable customers’ card management in connecting all bank accounts with their Debit Card details or account holder information.

 

The banking app which is squarely targeted at customers across board and embedded with improved security and self-service features allow the customers to open accounts from comfort of their zones.

 

HB ‘Padie’ 2.0 combines digital transactions and community lifestyle payments that empower customers with the power to build their world and perform digital transactions how they want.

 

The platform possesses other numerous benefits, as one of these is an enabler for foreign exchange transfer with speed and convenience you need all in one.

 

The platform enables customers and small business account holders key into electronic payment system easily, efficient collections, bills payment, mobile virtual top-up, funds transfer, balance enquiry and many more.

 

Other added features include frequent transaction; dashboard flexibility and personalization, which involve profile management-the HB ‘Padie’ 2.0 can be customized by the user by adding any profile picture of choice, whilst the customers can retain and delete beneficiaries without having to repeatedly enter the recipients’ account details.

 

The HB ‘Padie’ 2.0 platform also allows customers to monitor their spending patterns, as it shows the inflow and outflow of funds on their account.

 

To further improve banking experience and make access of funds easier, Heritage Bank launched its USSD code *745#.

 

According to the bank, it does not require a smartphone or data and would induce an improved banking experience.

The bank said to register for the service, customers should dial, *745# account number* last 6 digits on the customer’s debit card# and follow the voice prompt.”

To ensure seamless banking transactions, the bank explained that customers are constantly communicated to, to also adopt its available 24/7 alternate electronic channel.

 

“We have encouraged our customers to adopt the self-service platforms like *745*0# for balance enquiry, Funds Transfer (Within Heritage Bank): *745*1*Amount*Account Number#, self-airtime recharge: *745*Amount#, third party airtime recharge: *745*Amount*Mobile Number# and change pin: *745*00#.”

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Financial

TCL Launches ‘vetandpay’ to Combat Online Transaction Fraud

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Tradewyse Concepts Limited (TCL), Nigeria-based technology solution provider has launched a product called “vetandpay” to address the issues of trust and fraud in online business transactions in the country.

TCL Launches ‘vetandpay’ to Combat Online Transaction Fraud

Dr Kalu Ibe, founder and chief executive officer, Tradewyse Concepts Limited

Dr Kalu Ibe, founder and chief executive officer, Tradewyse Concepts Limited, stated that the software was proudly developed by a team of Nigerians.

Speaking at the product dedication ceremony in Abuja, Ibe explained that the app aims to reduce corruption by restoring trust and integrity. He added that it would inspire confidence in both business and the broader transactional environment in Nigeria.

“Today, I present vetandpay.ng, powered by Vetandpay Technologies Ltd, Africa’s foremost escrow company, a subsidiary of TCL,” Ibe said.

“What started as a spark two years ago is now shining brightly over Nigeria’s transactional space, bringing healing with its rays.”

He outlined the various escrow services offered, including auto purchase escrow, procurement escrow, service-based escrow, e-commerce escrow, and property escrow, with more services expected to be added.

Ibe emphasised that the service is available to Nigerians both at home and abroad, promising zero losses in all business transactions when using vetandpay.

Through its Corporate Social Responsibility (CSR) programme, TCL plans to initiate a comprehensive tech training programme for teenagers in Nigerian schools. Ibe highlighted that the initiative aims to equip young people with technological skills, preparing them to enter the digital economy and drive innovation.

Ntufam Ugbo, project director, commented that vetandpay is transforming the business landscape in Nigeria by building trust between buyers and sellers.

“What vetandpay does is act as a middleman between the buyer and the seller,” she said.

Mrs Rachel Samuel, head of Customer Service at vetandpay, described the platform as a secure payment solution designed to eliminate fraud in online transactions.

“Our basic goal is to address the issue of receiving something different from what was ordered,” she explained.

Referring to a report by the Federal Trade Commission, Samuel pointed out that consumers lost over 8.8 billion dollars to fraud in 2022, a 30 per cent increase from the previous year. She noted that with vetandpay, both parties to a business transaction could have peace of mind and zero losses.

She encouraged Nigerians to embrace the services provided by the platform by downloading the vetandpay app and using the technology to secure their transactions.

‘‘Today marks the beginning of a new era in secure online transactions. Whether you are a business owner, freelancer, or everyday buyer, vetandpay is here to protect your hard-earned money,” Samuel concluded.

 


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E-Financial

FG Asks World Bank for Fresh $10.50m Loan to Enhance CBN Technical Capacity

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Nigeria has approached the World Bank for a fresh $10.50m loan to enhance the Central Bank of Nigeria’s (CBN) technical capacity and modernise the country’s domestic payment infrastructure.

FG Asks World Bank for Fresh $10.50m Loan to Enhance CBN Technical Capacity

Olayemi Cardoso, Governor, Central Bank of Nigeria

According to information on the World Bank website on Thursday, the proposed CBN Technical Assistance Facility seeks to support integrating innovative technologies and data science into the CBN’s supervisory processes.

This is expected to help the apex bank tackle long-standing and emerging challenges in Nigeria’s rapidly evolving financial landscape while improving the domestic payment infrastructure for remittances.

The project, currently at the concept review stage, will focus on three key areas. Firstly, it aims to strengthen the CBN’s institutional capacity to keep pace with technological advancements through a robust governance framework, expert advisory support, peer-to-peer central bank exchanges, and modernisation of the CBN’s internal processes to align with the digital era.

Secondly, it will enhance the CBN’s supervisory capacity through technology and data improvements. This involves funding modern technical solutions, including Supervisory Technology systems, to improve data accuracy, operational efficiency, and risk-based supervision.

Thirdly, it aims to modernise domestic payment systems for remittances to improve their safety and reliability.

It will explore innovative methods to attract informal remittance flows into formal channels while conducting annual surveys on remittance households and fostering peer-to-peer learning for knowledge exchange.

According to the World Bank, the objective of this project is “to strengthen technology-enabled, data-driven, risk-based supervision at the CBN and improve domestic payment infrastructure for remittances in Nigeria.”

The project aligns with the government’s pursuit of a cashless economy and the increasing adoption of digital financial services in Nigeria.

The scheme, which has a commitment amount of $10.50m, is scheduled for board presentation approval on June 12, 2025. The implementing agency is the Central Bank of Nigeria.


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E-Financial

Sterling Bank Makes Online Transfer Charges Free of Charge

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Sterling Bank has called for the cancellation of bank transfer fees by major banks, announcing it will no longer take any money for itself for any local online transactions by its customers.

Sterling Bank Makes Online Transfer Charges Free of Charge

 

The announcement, made on April 1st, initially sparked widespread arguments, with many assuming it was a marketing prank tied to April Fools’ Day.

However, Sterling Bank, in a statement, has confirmed that it is not a stunt, that the zero-transfer-fee policy was real, and effective immediately.

With this move, Sterling becomes the first major Nigerian bank to take a definitive stand against the long-standing practice of charging customers for everyday digital transfers, an issue that has grown increasingly contentious as digital banking adoption deepens.

“We believe access to your own money shouldn’t come with a penalty,” said Obinna Ukachukwu, growth executive leading the Consumer and Business Banking Directorate, Sterling Bank

“This is more than a financial decision, it’s a values-based one. It reflects our commitment to making banking fair, inclusive, and truly customer focused.

“We’re not yet the biggest bank in Nigeria, but we’ve been the boldest,” Ukachukwu added.

“Sterling fearlessly believes in the future of Nigeria, and this is us backing Nigerians with more than words,” it sated.

Under the new policy, Sterling customers will enjoy free transfers for all local transactions conducted via the bank’s mobile app. This translates into significant savings, particularly for individuals and new small business owners who make frequent daily transfers.

The bank’s latest move has been met with widespread public approval, sparking positive reactions across social media and placing pressure on industry peers to follow suit.

 

We’re proud to lead this change,” Ukachukwu added. “We hope it inspires others to think differently about what customers truly need from their banks, not just in services, but in values.”


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