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How Facebook is Supporting Elections Across Africa

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By Akua Gyekye

Our work in supporting elections across Africa continues to be a priority and we’ve dedicated unprecedented resources to these efforts both locally and globally, with protecting election integrity at the center of this work.

This update provides an overview of our ongoing work in reducing misinformation and removing voter suppression, preventing election interference, supporting civic engagement and increasing transparency in political advertising.

Here’s what you need to know about some of the steps we’re taking:

Combating Misinformation and False News

We’re working hard to fight the spread of misinformation on our services because we know that people want to see accurate information on Facebook and Instagram – and so do we.

Our updated policies allow us to remove misinformation which could lead to imminent violence or physical harm, and also remove misinformation which could prevent people from voting, such as false news related to the dates, location, time, and voting methods.

Over the past year we’ve expanded our work with independent fact-checking organisations across Africa to review and rate the accuracy of content shared on Facebook and Instagram.

We work with organisations such as Dubawa, Africa Check, Pesa Check, AFP, Congo Check and France 24 – all of which are certified by the International Fact Checking Network. The program now covers 18 countries across Sub-Saharan Africa and also supports local languages such as Swahili, Wolof, Igbo, Yoruba, Zulu and Setswana.

Boosting Digital Literacy and Helping People Spot False News

We want to make sure people can spot false news and know how to alert us about it. That’s why we continue to run campaigns focused on providing educational tips on how to spot false news like ‘Three Questions To Help Stamp Out False News’.

These campaigns are supported in local languages and run across both local radio and on Facebook. We are also continuing to run education ads focused on hate speech, how it’s defined and actions users can take.

Making Political Ads More Transparent

We believe political discussion and debate should be transparent to every voter, which is why over the past few years we’ve introduced tools that provide more information about political ads on Facebook and Instagram. Since launching our political ads transparency tool in 2019, we’ve expanded this to cover a number of countries across Sub-Saharan Africa.

We encourage anybody who wants to run ads about elections or politics to go through a verification process to prove who they are and that they live in the country they are targeting, and in a growing number of countries across Sub-Saharan Africa we have made this process mandatory.

We run additional checks to ensure compliance with our policies, and every political ad is labelled with a “paid by” disclaimer so you can see who paid for them.

We also store all political ads in our Ads Library so that everyone can see what ads are running, who saw the ads and how much was spent. These changes mean that political advertising on Facebook and Instagram is now more transparent than other forms of election campaigning such as billboards, newspaper ads, direct mail, leaflets or targeted emails.

Promoting Civic Engagement

Helping to build informed and civically engaged communities is central to our work around elections. For example, in countries like Ghana, Ivory Coast and Guinea we’ve engaged in conversations with civic stakeholders such as the Electoral Commissions and civil society organisations to focus on how Facebook can be a positive tool for civic engagement and the steps they can take to stay safe while using our platforms.

We’ve also conducted virtual trainings on ads enforcement and civic engagement with political parties in these same countries. We continue to roll out a number of products and features across Facebook and Instagram, including Election Day reminders at the top of Facebook’s News Feed to encourage people to vote, and Security Megaphones to remind page admins of political groups to further secure their accounts using Two-Factor Authentication.  We’ve also trained parties, and candidates on security best practices, and how to avoid common threats online.

Keeping People Safe

Keeping people safe on Facebook and Instagram is always our top priority and this is especially important during elections. Since 2016 we have tripled the size of the teams working on safety and security to more than 35,000 people.

We’ve hired more systems engineers, security experts and content reviewers, including native language speakers in Swahili, Amharic, Zulu, Somali, Oromo and Hausa, to name a few examples. We’ve also pioneered the use of artificial intelligence to find and remove harmful content more quickly.

Between April and June of this year we removed over 15 million pieces of graphic and violent content globally, detecting over 99% proactively, before anyone had to report it.

Our efforts to keep people safe also include using different tools to mitigate harmful content from certain accounts and as hate speech evolves. To further limit the spread of potentially inflammatory content, we continue to temporarily demote content in the News Feeds of users in Ethiopia, and other countries across Africa if it comes from those who repeatedly and severely violate our policies, whether or not those repeat violators are located in the country.

As we do in other languages, we’ve also started using our technology to stay ahead of new trends in hate speech in Amharic and Oromo. We identify new forms of potentially violating speech that hasn’t yet been reviewed for possible removal from our platform and demote this content to reduce the risk of it going viral or inciting violence or hatred, taking local context into account.

Our Partnerships with NGOs and Civil Society

Alongside our local experts on the continent, we continue to work on-the-ground with NGOs and civil society across many African countries to enable us to better understand challenges and how we can tackle them more effectively. This work continues to be instrumental, with local partners giving us feedback that we incorporate into our policies and programs.

We’re committed to making Facebook and Instagram places where people feel safe, can access accurate and transparent information and, most importantly, make their voices heard.

Akua Gyekye is Public Policy Manager, Africa Elections


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Dangote Refinery Denies Liquidity Challenges, Dismisses NNPCL’s $1Bn Loan Claim

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Dangote Petroleum Refinery and Petrochemicals (DPRP) has dismissed claims that the Nigerian National Petroleum Company Limited (NNPCL) used a $1 billion loan secured through a crude forward sale agreement to support the refinery during a liquidity crisis.

Dangote Refinery Denies Liquidity Challenges, Dismisses NNPCL’s $1Bn Loan Claim

In a statement on Wednesday, Anthony Chiejina, company’s chief branding and communications officer, said the NNPCL’s stance was a distortion of the facts.

“We would like to clarify that this is a misrepresentation of the situation as $1bn is just about 5% of the investment that went into building the Dangote Refinery,” Chiejina said.

Chiejina stated that the refinery’s decision to enter into a partnership with the NNPCL was based on the recognition of “their strategic position in the industry as the largest offtaker of Nigerian crude” and at the time, the sole supplier of petrol into Nigeria.

“We agreed on the sale of a 20% stake at a value of $2.76 billion. Of this, we agreed that they will only pay $1 billion while the balance will be recovered over a period of 5 years through deductions on crude oil that they supply to us and from dividends due to them,” Chiejina said.

“If we were struggling with liquidity challenges we wouldn’t have given them such generous payment terms. As at 2021 when the agreement was signed, the refinery was at the pre-commission stage.”

According to the statement, the agreement would have been cash-based rather than credit-driven if the refinery struggled with liquidity issues.

The refinery’s spokesman said the NNPCL was subsequently unable to supply the agreed 300,000 barrels a day of crude (bpd).

He stated that the shortfall was because the NNPPC “had committed a greater part of their crude cargoes to financiers with the expectation of higher production which they were unable to achieve”.

“We subsequently gave them a 12-month period for them to pay cash for the balance of their equity given their inability to supply the agreed crude oil volume,” he said.

“NNPCL failed to meet this deadline which expired on June 30th 2024. As a result, their equity share was revised down to 7.24%. These events have been widely reported by both parties,” he said.


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9mobile Addresses Recent Service Outages, Apologizes for Inconvenience

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9mobile has apologized for the recent service outages experienced by its valued customers which has affected their ability to provide voice, data, internet services. “We understand the frustration these disruptions have caused and deeply regret the inconvenience.

“Our technical team has identified the root causes of the outages including a fire incident at our Main Data Centre in Lagos last night which severely impacted services especially in the Lagos and South-West.  We are grateful for the swift intervention of the Lagos State Fire Service, which helped prevent further damage.

“Prior to the fire incident, our network experienced major fibre interruptions leading to varying degrees of outages. We had a fibre cut on the backbone links in Lagos which led to a total data outage across the country.

“This was followed closely by two vandalism incidents in Lagos and Abuja, leading to total service outage in South-West and data service outage in the North.  Services have now been fully restored in the North & South-South States while restorations work is ongoing in others. We expect to fully restore services as soon as possible”

At 9mobile, customer satisfaction is remains top priority. “We value the trust you place in us and appreciate your patience and understanding during this challenging time. Customers who continue to experience issues can reach out to our customer service team via our social media touchpoints or our experience centres”.

Once again, we sincerely apologize for the disruption and thank you for your continued support.


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NAF Delegation Visits Zinox Technologies, Discuss Partnership

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A high-level delegation from the Nigerian Air Force (NAF) recently visited Zinox Technologies, Africa’s foremost integrated ICT solutions company, exploring avenues for a strategic partnership to strengthen the Air Force’s operational and technological infrastructure.

The delegation, led by AVM SK Usman, Chief of Communications Information Systems (CCIS), included notable figures such as Dr. Asogbon, Strategic Consultant on Communication, Air Commodore Isah, Commander of the 041 CIS Dep, Air Commodore AI Hanidu, Director of Information Technology, Air Commodore HC Usman, Director of Electronic Warfare, Squadron Leader Bilawu, and Group Captain Oloretore, Commander of the 641 CIS Group.

During the visit, NAF representatives commended Zinox Technologies for its significant contributions to technological development across Nigeria and Africa. They emphasized the importance of collaboration in addressing critical needs, including the localization and implementation of robust data storage solutions at NAF headquarters and nationwide offices to ensure data security and accessibility, as well as deploying intelligent and advanced video surveillance systems to enhance security and operational efficiency.

Additionally, the discussions highlighted providing reliable and efficient alternative power solutions to support critical operations and establishing and equipping annex facilities to meet the NAF’s growing data storage and processing requirements. Both parties also proposed solutions to support the development of various data centres for the Air Force. These discussions underscored Zinox’s capability to meet NAF’s complex requirements, leveraging its experience and innovative technology offerings to enhance national security operations.

Zinox Technologies, known for its pioneering role in the African tech industry, has a proven track record and a rich history of impactful projects across Nigeria and the continent. The company has been instrumental in driving digital transformation initiatives, providing cutting-edge IT solutions, and supporting numerous sectors with innovative tech products.

The foremost tech company has executed several transformative initiatives, including Africa’s largest ICT voter registration rollout and impactful e-education and e-health projects in Nigeria. Zinox holds prestigious certifications such as the Microsoft Windows Hardware Quality Lab Certification and ISO 9001:2000.

Zinox’s commitment to technological advancement has earned them a reputation as a leader in the African tech ecosystem, making them a trusted partner for the NAF’s ambitious projects.

By partnering with Zinox, the NAF aims to leverage indigenous cutting-edge technology to enhance its operational capabilities and contribute to the overall development of the Nigerian Air Force. This collaboration highlights Zinox’s unwavering commitment to leveraging technology to support Nigeria’s growth and development.

 


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