E-Business
How Oracle Empowers Modern Businesses in Cloud Era
Oracle remains an ‘unchallenged’ leader with integrated, best-in-class, end-to-end solution of intelligent software and powerful hardware designed to meet every financial service, customer relations management and other sought after solutions, the Company said.
Oracle offers world’s most complete customer relationship management (CRM).
From sales force automation to socially-enabled business intelligence, Oracle offers the broadest and deepest portfolio of CRM solutions that address all customer touch-points and provide rich functionality to support the specific business needs for organizations of every size to deliver a superior customer experience.
Aside that, Oracle’s financial services enterprise risk management helps financial institutions to manage risk and address compliance issues, especially those that demand a close operational synergy between finance and risk functions.
Oracle reiterated that implementing the right Customer Relationship Management (CRM) solution that addresses everything from customer segmentation to the performance of sales representatives, for instance, has become critical to beating competition in every giving economic industry in Nigeria.
They noted that successful businesses across the globe have been adopting CRM strategies for years, allowing them to understand, connect with and serve their customers across the entire customer experience lifecycle in-spite in high competition in various sectors of the economy.
According to the experts such businesses in Nigeria are challenged with maintaining their customer-centric focus while dealing with the rise of digital disruptions, like mobile and social media, which have changed the way employees and customers communicate and interact with one another and with a brand.
Speaking at a Forum organized by Oracle in Lagos, under the theme: ‘Empowering Modern business in the Cloud’, Austine Oshodi, senior CRM manager, Oracle, explained that the Oracle Siebel CRM software application helps organizations to differentiate their businesses to achieve maximum top-and bottom-line growth.
He said: “It’s designed to help businesses meet the overall goals of customer relationship management is highly scalable and customizable, allowing businesses to gain actionable customer insights with a back-end analytical engine, view business opportunities with predictive analytics, streamline operations and personalize customer service based on the customer’s known history and prior interactions with your business.”
Oshodi advised SMEs to maintain competitive advantage through the ingenuities CRM solution offers.
In her presentation titled, “Modern Human Resources in the Cloud”, Temiloluwa Majekodunmi, an application consultant, said that Oracle has extended the power of Modern Human Resources in the Cloud with updates to Oracle HCM Cloud stating that the functionality helps global enterprises deliver talent-centric, collaborative, insightful, engaging and mobile employee experience.
She said, “Oracle HCM cloud is a highly intuitive enhancements to the user interface for HR, and end users deliver a more mobile and engaging experience to; unify the employee experience, manage HR On-The-Go, it better align recruiting and core HR, speed recruiting process, streamline performance management: revamped performance management tools.
“Tapping the power of social networks with new social sourcing features it enables organisations to better identify internal talent, convert more leads from social media for productivity, optimize resources and manage a large workforce.”
Through the Forum, Oracle with informed the participants on its various industry tailored solutions, embedded real-time business intelligence, and as an industry recognized leader in CRM it promises to continue its strides in end-to-end business processes and broadest choice of deployment options.
E-Business
NITDA, NIMC Partner for Seamless Data Exchange Capabilities
National Information Technology Development Agency (NITDA) and the National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance synergy between digital identity, payment ecosystems and secure seamless data exchange capabilities for Nigeria.
NITDA, which made the announcement on its X handle, said that the collaboration was to further strengthen Nigeria’s digital economy in line with President Bola Tinubu’s Renewed Hope Agenda,
During the meeting, Kashifu Inuwa, director general of NITDA, and Bisoye Coker-Odusote, director general of NIMC, with some management staff of both organisations, discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.
This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of public-key infrastructure (PKI) to drive digital transformation in Nigeria.
To ensure a smooth implementation, a 12-man committee was set up.
This committee will play a crucial role in kickstarting and harmonising the initiatives and is expected to deliver a comprehensive implementation report within the next 4 weeks.
E-Business
Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes
Noble Ajuonu, head, Sydani Technologies Ltd., has urged the Federal Government to harmonise National Identification Number (NIN) and Bank Verification Number (BVN) to tackle crimes and insecurity in the country.
Ajuonu made the call at a media roundtable, organised by Sydani Group in Abuja.
The News Agency of Nigeria (NAN) reports that the roundtable focuses on driving sustainability through a comprehensive analysis of Nigeria’s key development areas.
Ajuonu said that Nigeria could overcome its security challenges and pave the way for a safer, more secure future for all Nigerians by embracing technology and implementing practical solutions,
“We need to harmonise data, prioritise seamless integration of databases like NIN, BVN, and security agency records, establish clear protocols for data sharing and access, with robust safeguards against misuse,’’ expert said.
According to him, the unified data pool will empower intelligence gathering and targeted operations.
He also called for investments in smart surveillance, intelligent video analytics software, training of personnel in data analysis, interpretation of data in real-time to combat crimes.
“There is need to implement a legal framework for call interception in criminal investigations, with strict oversight to prevent abuse, encourage community cohesion, training of tech savvy security personnel with tech-enabled tools.’’
Ajuonu also urged the government to address infrastructure deficit in technology, saying that technology was all encompassing to address insecurity.
“According to the National Identity Management Commission (NIMC), as of December 2023, only 104.2 million Nigerians had been enrolled for the National Identity Number (NIN).’’
Ajuonu added that over 122.2 million citizens left uncaptured for NIN were people in rural areas where enrolment centres, digital services were limited.
“Most crimes are being perpetuated from rural communities and this lack of comprehensive identification creates a gap where elements not captured in the national database can constitute public nuisance, crimes.
“There is the inadequacy in the integration of NIN, BVN and Voters Identification Number (VIN).
“Advanced call interception and analysis tools, used successfully in other countries, could provide invaluable insights into criminal networks and operations but infrastructure is lacking,’’ he said.
Also, Mr Godfrey Petgrave, the Agricultural Expert, Sydani Group, called for empowerment of smallholder farmers with access to finance and training to enhance productivity.
According to Petgrave, Nigeria requires policy reform and institutional strengthening to improve agricultural practices and embrace digital agriculture solutions to address food insecurity.
Mr Akolade Jimoh, another expert of the group on health, advocated for expanded community-based health insurance programmes for rural and underserved areas.
Jimoh added that the country needed to encourage Public Private Partnership to revolutionise products design and quality improvement on health services.
E-Business
Konga launches Infinix Brand Week with Incredible Deals
Konga, Nigeria’s leading composite e-commerce group, is thrilled to announce the launch of amazing deals at its Infinix Brand Week. Infinix, a leading global smartphone brand known for its innovative products and cutting-edge technology promises exclusive discounts and special offers on select smartphones, marking an exciting milestone in the realm of online shopping.
Shoppers can expect nothing short of extraordinary deals on a wide range of Infinix products, all available exclusively on the Konga online platform. With discounts of up to 30% off, this partnership between Konga and Infinix aims to redefine the shopping experience for tech enthusiasts across Nigeria.
Konga Brand Week has become synonymous with excitement and unbeatable deals, and this year’s edition is no exception. In addition to exclusive discounts on Infinix smartphones, shoppers can explore a diverse array of products across various categories, including electronics, fashion, home essentials, and more.
“At Konga, we are dedicated to providing our customers with the best shopping experience possible,” said Rita Ohaedoghasi, VP Marketing at Konga. “The Infinix Week during Konga Brand Week allows us to continue delivering on that promise by offering incredible discounts and special offers on some of the most sought-after smartphones in the market.”
To stay updated on the latest developments and exclusive deals during Konga Brand Week, shoppers are encouraged to connect with Konga across all platforms, including social media and the Konga website. Don’t miss out on this opportunity to score big savings and elevate your tech game with Infinix and Konga.
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