Telecom
How to Solve Your Network Performance Problems

Everyone wants their internet and private networks functioning at top levels all day, every day. For many people, it means quicker responses to queries, seamless communication, and tasks getting completed in good time. It’s what makes work smooth and productive for many people and businesses.
We get frustrated when networks degrade or fail. Our work slows down and productivity levels dip. And if connectivity is an important part of your business’s service delivery, your customers may experience network defects as a poor product of customer experience coming from your end.
If you don’t solve the problem early enough, you could lose clients. In the end, it might cost you a lot of (unearned) money.
So you’ll want to deal with your network issues as quickly as you can. Even better, you should be preventing them from happening in the first place.
First, you need to know what network performance issues you’re most likely to face. When you’ve learned this, you’ll be better able to prevent them, or deal with them if they crop up.
Common Network Performance Issues that Businesses Face
- Congested Bandwidth
Maybe you often use more data at any given time than your bandwidth can take care of. It’s not large enough to accommodate the amount of traffic that goes through your networks. If you have the right monitoring tools, you’ll see what users and devices contribute the most to the congestion.
- Failed Hardware
In some cases, network outages are the result of failed devices in the network infrastructure. Common culprits in this category include broken cables and damaged switches. Disabled devices can also cause networks to slow down or shut down.
- Network Loop
A network loop is when there are multiple paths to two endpoints on a network. This usually happens if there’s a problem with the way the network is configured. When there’s a loop, traffic keeps going back to its source– and growing in the process –instead of stopping at its destination. The expanding traffic will choke your bandwidth and slow your network.
- Incorrect Device Configuration
When devices are poorly configured, they won’t function as they should. This, in turn, causes performance problems for the networks that they support, or are a part of.
- Hidden Devices
Your employees may have connected more devices or applications to your network than what’s officially accounted for. These additions could be slowing your network speed. Unless you have a network monitoring tool or system that tracks these things, you won’t know what’s weakening your network’s performance.
- Prolonged Backup Process
Let’s say you set data backup to happen overnight. But for some reason, it extends into the working day. If it’s still going on during work hours, it could impede traffic on your networks. Prolonged backup processes, regardless of when they’re initiated, will slow down other significant traffic being generated at the same time.
How Do You Know When You Have a Network Problem?
There could be a problem with your network if you detect any of these things:
- Network services are not available for your users at a particular time
- Increased network latency (i.e. slow network)
- Complaints about slow response times from your end-users
- Clients frequently get disconnected from your applications
How to Solve Your Network Problems
Here’s how to prevent common network issues from cropping up, and deal with them if they arise.
- Increase Your Network Visibility
Deploy network monitoring tools to help you track the traffic on your networks. They will give you greater visibility of your networks and reveal what the data consuming users and devices are, so you can curb the excess traffic that may be coming from them.
- Prioritize Applications
Assign more bandwidth to applications that are closer to the top of your priority list, and less to those closer to the bottom. You may even have to remove some applications from your systems if they don’t contribute to your operations or productivity.
- Use Compression
One way to free up your network channels is to compress large files before sharing them. There’s a catch: it may take a while to compress files, especially if they’re really large. If you’re dealing with transactions, you will be better off adopting a technology that enables the speedy transmission of data instead.
- Time Your Traffic
This solves the problem of backup-induced network slowdowns. You can restrict heavy-duty work like backups to times in which networks have little else passing through them. This spreads out your traffic more evenly across the time that you have.
- Shut Out Junk Traffic
Put up things like firewalls and spam filters that can prevent irrelevant traffic from clogging your channels. Malware could also affect your network’s performance as well, so you should have a reliable antivirus installed too.
- Check Device Configurations
If poorly configured devices are a cause of network difficulties, it makes sense for you to ascertain that their configurations are in order before they are in full use. This will reduce the incidence of network loops and slowdowns.
- Educate Your Staff
Encourage employees to adopt data saving practices. They can access documents from a single cloud platform, instead of sharing those documents and holding them in private storage. Let them know how connecting more devices to the network than you authorize can stifle network speed and ultimately cost your company. Train them to react appropriately to risks like malware and DDoS attacks that could slow your networks.
Conclusion
The quality of your network will play a part in determining your organization’s productivity. If you have continuous connectivity problems, it could negatively affect your work, your customer’s perception of your business, and your revenues in the long run.
It also helps to have a proper IT services provider take care of your network issues. That’s what you’ll get from us at Layer3. For over a decade, we have helped organizations in the public and private sector solve their IT problems. We continue to deliver network security, virtualization, and data center solutions to our clients across Nigeria, enabling them with technologies that drive them up the growth ladder.
Is your business struggling with network issues? We can help you fix them. Send us an email via enquiry@layer3.com.ng, or contact us here, and we’ll get back to you.
Telecom
20 Years of Digital Leadership: Layer3’s Legacy and the Road Ahead

In 2005, few could have predicted that a small Nigerian technology company would evolve into one of Africa’s most trusted IT infrastructure, cloud, and cybersecurity brands. Today, Layer3 celebrates 20 years of doing just that, transforming IT from a technical necessity into a strategic advantage for enterprises, governments, and innovators across the continent.
The Foundation: Trust Earned, Not Assumed
The Layer3 story begins where every great enterprise story should, with trust.
Over two decades, Layer3 has earned a reputation for reliability in a sector defined by change. Across multiple industries: finance, energy, health, government, and telco, clients have turned to Layer3 not only for solutions, but for peace of mind.
As Layer3’s CEO, Oyaje Idoko, succinctly puts it, “Uptime, SLAs, fast response, fixing issues permanently, that’s what real IT service means, that’s what we built Layer3 to deliver. However, it’s not just about systems, it’s about people. Our team is the backbone of that promise: engineers, support staff, and every Layeron who shows up every day to make excellence a standard, not an exception.”
From deploying core network infrastructure, distributed branch networks, and disaster recovery solutions for banks, telcos, and large enterprises, to ensuring uninterrupted cloud infrastructure for Africa’s fastest-growing startups, Layer3 has become synonymous with business continuity at enterprise scale.
The Powerhouse: Innovation Without Compromise
While trust laid the foundation, innovation became the fuel. In 2019, Layer3 launched Layer3Cloud, Nigeria’s first locally owned enterprise-grade cloud platform. At the time, many questioned whether Nigerian businesses were ready to migrate from on-premise infrastructure or to host their data locally. Five years later, Layer3Cloud is powering banks, fintechs, large enterprises, and governments, delivering secure, elastic, and scalable compute power at home.
Beyond cloud, Layer3 has continued to evolve with the times:
- Fiber infrastructure rollouts that connect enterprises and residences to the future.
- Enterprise-grade zero-trust cybersecurity frameworks deployed across financial and public institutions.
- AI-driven and software-defined network solutions through partnerships with global OEMs like Juniper Networks, HPE, Cisco, and Fortinet.
Behind every innovation is a team of engineers whose brilliance is matched only by their resilience.
Reflecting on Layer3’s journey, Oyaje Idoko highlighted the often-overlooked role of technical talent, “Behind every seamless connection and resolved incident is a network engineer who’s worked through the night, responded to a 3am call, and made sure systems stay up when it matters most. Shake their hand and ask them about routing, about switching. These are the unsung heroes powering Africa’s digital future. Indeed, Layer3’s engineers don’t just build networks, they build nations.”
The Shield: Defending Africa’s Digital Economy
In today’s world, trust and innovation mean nothing without security and at Layer3, cybersecurity isn’t just a service, it’s a mindset.
“We’ve built an elite team of cyber defenders, and we’re still growing. We defend banks, telcos, governments and organizations of all types and sizes. If you’re in Africa and serious about protecting your business, you should be speaking to Layer3”, says Godwin Michaels, Layer3 CTO.
Layer3 is at the frontline of defending Africa’s most sensitive data. From real-time threat intelligence and incident response to managed SIEM and penetration testing, the company is quietly but forcefully defending Nigeria’s digital borders.
This commitment has earned Layer3 the loyalty of institutions where downtime isn’t just an inconvenience, it’s a national risk.
Layer3 has also been recognized multiple times over the years as a leading player in the IT space across Africa.
Two Decades of Impact: Highlights at a Glance
Year Milestone
2005 Layer3 founded in Abuja, Nigeria as a Virtual Network Operator
2007 Expanded to Lagos and rolled out last-mile fiber infrastructure across Abuja and Lagos
2008 Expanded into enterprise networking and managed services
2015 Launched cybersecurity division
2019 Launched Layer3Cloud, Nigeria’s premier local cloud platform
2021 Rolled out Layer3Fiber, an FTTH service expanding broadband to homes and small businesses
2025 Celebrates 20 years with thousands of projects completed across sub-Saharan Africa and counting
Shaping Africa’s Digital Future: The Road Ahead for Layer3
As Layer3 enters its third decade, its sights are set higher: expansion into new African markets, hybrid cloud deployments, AI-driven network infrastructure, digital public infrastructure solutions, and most importantly, developing the next generation of African tech talent.
According to Oyaje, “Layer3 was built on the belief that African businesses deserve world-class technology delivered by people who understand the terrain. That vision hasn’t changed, it’s only gotten bigger.”
From a startup with a dream to a national asset securing the future, Layer3 has become more than a technology company, it’s a legacy of excellence.
To our clients, partners, regulators, and Layerons, thank you for 20 years of belief.
Here’s to 20 more years of trust, innovation, and impact.
We are Layer3. We deliver peace of mind.
Telecom
Y’ello Care’s 21-Day Campaign Bridges Digital Divide for Thousands Nationwide

In a nation where the Information and Communications Technology (ICT) sector contributed a 19.78% to Nigeria’s real Gross Domestic Product (GDP) in Q2 2024, the recently concluded Y’ello Care initiative, which ran from June 1 to June 21 2025, has demonstrated how digital tools can transform lives at the grassroots level.
This year’s program, themed ‘Connecting at the Roots,’ directly aligns with Nigeria’s National Digital Economy Policy and Strategy 2020-2030, which seeks to leverage digital technology for comprehensive economic growth.
Y’ello Care’s focused efforts are crucial in bridging the existing digital divide, especially given that while mobile phone penetration has reached 84%, equitable access and digital literacy remain key challenges for many of Nigeria’s over 163 million internet users.
At the core of the employee volunteerism initiative was a comprehensive approach to digital inclusion. The program delivered extensive training and empowerment sessions covering vital areas such as digital literacy, artificial intelligence, financial inclusion, content creation and monetisation, personal branding and employability.
A significant component of the initiative involved the donation of essential technological resources. Over 86 desktop computers and 133 learning devices were distributed, providing tangible tools for education and skill development.
Furthermore, the deployment of over 400 connectivity tools, including routers and MiFi devices, has significantly enhanced internet access, laying the groundwork for sustainable digital engagement.
To complement these efforts, thousands of branded kits, educational supplies, and business support items were also distributed, directly aiding beneficiaries in their learning and entrepreneurial pursuits.
These tangible contributions directly address the infrastructure gaps that hinder digital inclusion, particularly in underserved communities.
Solar power infrastructure was installed in selected schools, ensuring sustainable access to Information and Communication Technology (ICT) even in areas with unreliable power grids.
The impact of this 21-day intensive program is evident in its impressive reach. The initiative directly benefited over 8,932 individuals across diverse communities, schools, and health centres. The Medical Official of Ikoyi/Obalende Local Council Development Area (one of the beneficiaries of the Y’ello Care programme), Dr Akintayo Akintoba Adebayo, expressed profound admiration for the recent donation by the company. He said he was “speechless” at the positive developments unfolding daily in the area and noted that the donated items were essential medical supplies poised to significantly enhance healthcare delivery in the local government.
This undertaking was made possible by the dedication of over 1,145 staff and volunteer facilitators, who committed more than 3,947 volunteer hours across 18 divisions and national sessions.
Their collective efforts underscore the power of human connection in driving digital transformation and creating lasting positive change.
In conclusion, the Y’ello Care initiative stands as a powerful testament to the potential of collaborative efforts in addressing societal challenges. By combining technological innovation with dedicated human support, this and similar programmes bridge digital divides and empower countless individuals, fostering a more inclusive and digitally literate society from the ground up.
Telecom
Court to Decides on 9Mobile Ownership Tussle September 24

Federal High Court in Abuja has fixed September 24 to rule on several applications in the case of Abubakar Ismaila Isa, a businessman, who claims that his 43 million shares were allegedly transferred to Emerging Markets Telecommunication Services Limited, operating under the trade name 9mobile, without his consent.
The matter before Justice Mohammed Umar on Wednesday, was filed by Isa’s legal team led by Femi Atteh, SAN, in suit number FHC/ABJ/CS/1971/2024.
The plaintiff seeks an order declaring him the “beneficial owner of the 43,000,000 (forty-three million) ordinary shares held in trust for him by the 1st Defendant (Seltrix Limited) in the capital of the 3rd Defendant (Teleology Nigeria Limited).”
He accused Seltrix Limited of purportedly transferring the said shares to 9mobile without his consent, resulting in the alleged illegal change of control of 9mobile to LH Telecommunication Limited by the Corporate Affairs Commission and Nigerian Communications Commission.
Joined as defendants in the suit are Seltrix Limited, Hayatu Hassan Hadeija, Teleology Nigeria Limited, Mohammed Edewor, Emerging Markets Telecommunications Limited, CAC, NCC, LH Telecommunication Limited and General Theophilus Yakubu Danjuma (Rtd) (first to ninth defendants).
A counter-affidavit sworn to and filed on behalf of Seltrix Limited, Hadejia had described the plaintiff’s application as a reckless abuse of the court process.
He urged the court to dismiss the application and award substantial costs against the plaintiff.
He also demanded concrete evidence of any trusteeship arrangement involving him or Seltrix Limited concerning the alleged N43 million ordinary shares in the capital of the third defendant, Teleology Nigeria Limited, or any matter related to the suit.
Hadejia stated that the plaintiff’s motion, dated 27 January but filed on 28 January, was a fabrication designed to mislead the court.
At the resumed hearing, Michael Aôndoakaa, SAN, counsel for Teleology, 9mobile, and others, drew the court’s attention to his preliminary objections, asking the court to strike out the case for “being statute-barred” as it was filed out of the stipulated time required.
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