HP Introduces Enterprise Tools to Enhance Managed Print Services

HP has announced a new services delivery platform – the HP MPS Smart Decision Suite that enables customers to better analyze, report and predict the use of their imaging and printing devices through an HP Managed Print Services (MPS) engagement.
In addition, HP introduced HP ePrint Enterprise mobile printing solution, based on HP CloudPrint technology and available on the BlackBerry® smartphone. This announcement is the result of HP and Research In Motion’s (RIM) strategic alliance announced last year and is the first use case of HP’s ePrint strategy. HP ePrint also will be available at public print locations through FedEx Office and Hilton Worldwide, providing mobile enterprise workers a secure remote printing experience.
 “Our enterprise customers need us to help them bring order to the chaos of their technology fleet. We can show them proven return on investment with the right mix of software tools, workflow solutions and mobile workflow innovations – bringing it all together through a scalable Managed Print Services engagement,” said Bruce Dahlgren, senior vice president, Managed Enterprise Solutions, Imaging and Printing Group, HP.
For an enhanced management experience, the HP MPS Smart Decision Suite integrates front-end capabilities with back-end services infrastructure. By enhancing IT visibility and providing greater access into printing fleets, the suite enables global standard delivery processes and capabilities. This provides customers with a strategic view of device and solution availability, an optimally deployed fleet, real-time access to information and, as a result, improved efficiency and cost savings.
To help customers better manage telecommuting workforces, HP has extended the HP Web Jetadmin offering to allow IT departments to configure both networked and USB-connected devices and write rules-based printing, including items such as automatic duplexing and color access control.