E-Business
HRW Wants End to Internet Shutdown to Manage COVID-19
HRW has urged governments such as Bangladesh, Ethiopia, India, and Myanmar, that are currently imposing an internet shutdown, to lift them immediately to save lives.
During a health crisis, access to timely and accurate information is crucial. People use the internet for updates on health measures, movement restrictions, and relevant news to protect themselves and others.
“Internet shutdowns block people from getting essential information and services,” said Deborah Brown, senior digital rights researcher and advocate. “During this global health crisis, shutdowns directly harm people’s health and lives, and undermine efforts to bring the pandemic under control.”
For people around the world staying at home, either willingly or because of government restrictions, the internet is critical to communicate with doctors, family, and friends. For many children and others seeking an education, it is needed to continue learning as schools shutter around the world.
Internet shutdowns can have a greater impact on women, lesbian, gay, bisexual, and transgender individuals, people with disabilities, and older people who may rely on the internet for online support services.
These groups are most likely to rely on the internet to protect their physical safety, access sexual and reproductive health information and care, and participate in social, professional, and economic life, particularly when women are disproportionately taking on more child care and education responsibilities, and when isolation can lead to or exacerbate psychological distress.
The economic cost of internet disruptions is significant. As restrictions on movement expand, many individuals and businesses are relying on the internet more than usual for their work.
Internet shutdowns have become increasingly common in recent years, usually during tense periods, such as elections, anti-government protests, or armed conflicts. Thirty-three countries enforced 213 internet shutdowns in 2019, according to Access Now. Government justifications ranged from a need to combat fake news to public safety and national security.
India had the most internet shutdowns with at least 385 ordered since 2012. In Jammu and Kashmir, the Indian government imposed a complete communications blackout in August 2019, which stopped families from communicating and disrupted the local economy.
Phone services were gradually restored, but it was only after the Supreme Court found the internet shutdown illegal in January 2020 that service was partially restored, and only at 2G speed.
Since COVID-19 spread to India, people have reported not being able to access websites that provide information about the pandemic due to highly restricted speeds that make accessing anything beyond text messages nearly impossible. The New Delhi-based Internet Freedom Foundation has called on the government to “make all tools including high speed internet available to doctors and patients to save lives.”
In Ethiopia, millions of people in western Oromia may be missing key information about COVID-19 because of a months-long government-imposed shutdown of internet and phone services.
The shutdown has prevented families from communicating, disrupted lifesaving services, and contributed to an information blackout during government counterinsurgency operations in the area.
In Myanmar, the government is blocking the internet for more than one million people in Rakhine and Chin States.
It first restricted access in eight townships in Rakhine State and one in Chin State last June, with an impact on civilians in conflict areas, the delivery of humanitarian aid, and the work of human rights monitors.
The government lifted restrictions in five townships in Rakhine and Chin States in September but reinstated them on February 3, 2020.
In Bangladesh, an internet blackout and phone restrictions at Rohingya refugee camps are hindering humanitarian groups from addressing the COVID-19 threat. The shutdown jeopardizes the health and lives of nearly 900,000 refugees in Cox’s Bazar and the Bangladeshi host community.
Nearly four years ago, the United Nations Human Rights Council first condemned measures to prevent or disrupt access to or dissemination of information online and called on countries to refrain from such measures. Last week, leading international free speech experts said that internet shutdowns “cannot be justified” during the COVID-19 outbreak.
On March 27, the UN High Commissioner for Human Rights urged all governments to end any and all internet and telecommunication shutdowns. “Amidst the COVID-19 crisis, fact-based and relevant information on the disease and its spread and response must reach all people, without exception,” a statement said.
Under international law, governments have an obligation to ensure that any restrictions to information online are provided by law, are a necessary and proportionate response to a specific threat, and are in the public interest.
Officials should never use broad, indiscriminate shutdowns to stop the flow of information or to harm people’s ability to express political views, and doing so during a health crisis can cost lives, Human Rights Watch said.
Governments order internet shutdowns but internet service providers are responsible for carrying them out. Internet service providers should do everything in their power to push back against unjustified internet shutdowns, including by demanding a legal basis for any shutdown order and interpreting requests to cause the least intrusive restrictions. They should prioritize their responsibilities under the UN Guiding Principles on Business and Human Rights, and avoid complicity in human rights abuses, especially during the COVID-19 pandemic.
Providers should give customers advance notice of shutdowns and disclose the government’s role and legal basis for restricting networks and services.
Human rights organizations can join and participate in the #KeepItOn campaign coordinated by Access Now to fight internet shutdowns with documentation, advocacy, policy maker engagement, technical support, and legal interventions.
“During a global pandemic, when people around the world are isolated and access to information can mean life or death, it’s time to impose a moratorium on internet shutdowns,” Brown said. “Governments should ensure immediate access to the fastest and broadest possible service for all.”
National Identity Management Commission (NIMC) has clarified that all its verification service platforms remain fully functional and accessible to all authorized partners, including security agencies.
Abisoye Coker-Odusote, DG, NIMC
In a statement on Thursday, the Commission firmly denied claims that it had denied the Police Service Commission (PSC) access to its verification server.
Dr. Kayode Adegoke, head of Corporate Communications, NIMC, described the reported “inability of the Police Service Commission to access the NIMC verification server” as misleading and inaccurate.
He suggested that any challenges faced by the PSC may be due to internal issues within the commission itself, not from NIMC’s end.
The statement reads: “To set the record straight, the NIMC granted verification access to all Nigerian Police formations for the verification of the National Identification Number (NIN). The NPF, PSC and other security agencies have been enjoying uninterrupted verification services for over five years.
“NIMC has provided top-notch verification services for recruitment into the Nigeria Police Force, as conducted by the PSC and at no time have there been any complaints or issues regarding NIN Verification by the NPF or PSC.
“The Commission has a robust and harmonious working relationship with the Nigerian Police Force and the Police Service Commission. The Information Communications and Technology (ICT) department of the Nigeria Police Force is actively managing the long-standing verification and integration service between the NIMC and all Nigeria Police formations.Entertainment tourism packages
“NIMC will continue to provide flawless verification services for the purpose of recruitment, security mapping, cybercrime control, and any other security matters.
“The framework by which NIMC provides services to the security agencies was recently restructured for standardization and effective implementation, following consultation with the Office of the National Security Adviser, and NPF has confirmed the verification services have continued to be available. We therefore believe that any service interruption experienced by PSC may be due to internal matters.
“NIMC is committed to providing excellent verification services to the PSC, NPF and all its partners but the terms and conditions inherent must be adhered to for uninterrupted flow of service.”
Nigerian government, through the Office of the National Security Adviser (ONSA) and the National Information Technology Development Agency (NITDA), has announced a strategic collaboration to strengthen cybersecurity and clean up the nation’s cyberspace.
Recognizing that cybercrime knows no borders, Nigeria also reaffirmed its commitment to fostering stronger global partnerships within the cybersecurity ecosystem.
This announcement was made during a press conference before the inaugural National Cybersecurity Conference, which is scheduled to take place in Abuja from July 9th to 11th, 2025.
Sa’ad Abubakar, national cybersecurity coordinator from the Office of National Security Advisor, said fighting cybercrime must take the whole of society and the whole of the government approach.
According to him, “Apart from the deterrent approach whereby government agencies such as Economic and Financial Crimes Commission (EFCC) arrest individuals, take them to court and prosecute them, the youth can be nurtured into better citizens who can showcase their capacity in better ways and be useful to the country.”
Similarly, Kashifu Abdullahi, director-general, NITDA, also stressed the need for collaborative efforts in fighting cybercrimes.
According to him “Then, in addition to that, we also want to build a stronger global collaboration with the global cyber security ecosystem, because when you look at cybercrime in general, it doesn’t respect the borders.
“Someone can commit a crime from Ghana using a Nigerian ID in the US. So you can look at him physically in a different jurisdiction, pretending to be in another jurisdiction, committing the crime in another jurisdiction.
“So without that kind of synergy and working together, it will be difficult to address these challenges. The third one is challenge. The third one is getting an alternative to cybercrime for our kids in Nigeria. We have this as a major challenge.”
Inuwa further highlighted the upcoming conference’s importance, noting that it would tackle key issues through workshops, discussions on emerging threats, cross-border cybersecurity collaboration strategies, and training programmes.
He also announced that the National Cybersecurity Conference 2025 would feature the Cybersecurity Excellence Awards, recognising top contributions in the field.
The DG extended an invitation to global partners to collaborate with Nigeria in building a safer digital future.
The press conference was attended by notable figures, including Ahmad Sa’ad Abubakar, National Coordinator of, the National Cybersecurity Coordination Centre (NCCC); Hanniel Jafar, Representative of the President, of Cyber Security Experts Association of Nigeria (CSEAN); Ankit Shukla, Managing Director, QNA Marketing Management LLC and members of the press and other stakeholders.
XIAN Telecom has acquired an 8% stake in pan-African e-commerce company Jumia Technologies, citing the platform’s fintech and logistics strengths as key drivers of its backing.
This marks the first major telecom investment in Jumia since MTN Group’s exit in 2020.
AXIAN, a fast-growing telecom and digital services provider with operations across Africa, disclosed the purchase in a Schedule 13D filing with the U.S. Securities and Exchange Commission.
While the financial terms were not disclosed, AXIAN Telecom CEO, Hassan Jaber, described the move as a strategic alignment with Jumia’s growth trajectory and digital ecosystem.
“Jumia’s achievements in digital retail and fintech, particularly through JumiaPay and its logistics network, make it a very attractive investment for us. We believe in Jumia’s potential to promote financial and economic inclusion, which aligns with our core values,” said Jaber.
Once dubbed the “Amazon of Africa,” Jumia became the first African-founded tech company to list on the New York Stock Exchange in 2019.
But years of underperformance, leadership changes, and competitive pressures dented investor confidence.
In October 2020, South Africa’s MTN Group offloaded its 18.9% stake for $138 million, well below the $698 million value it once held post-IPO.
Since then, Jumia has undergone a significant transformation. Under CEO Francis Dufay, appointed in 2022, the company exited low-performing markets like South Africa and Tunisia, cut costs, and doubled down on core markets – Nigeria, Kenya, Egypt, and Morocco.
The firm is now focused on high-growth verticals, including everyday essentials and digital financial services.
Jumia’s regional CEO for East Africa, Vinod Goel, recently revealed plans to scale up international brand offerings and open its logistics network to third-party businesses.
Jaber underscored that AXIAN Telecom’s investment signals renewed confidence in Jumia’s long-term potential.
The telecom firm’s CEO said the company views Jumia as a key player in advancing Africa’s digital economy, aligning with AXIAN’s mission through its fintech and digital infrastructure brands such as Yas and Mixx by Yas.
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