E-Financial
Huge and Cautious Welcome for PayPal in Nigeria
As PayPal services go live, Nigerians offer differing opinions as to the safety and security of the online payment system.
This service will allow the Nigerian community and other markets to register for a PayPal account and start making payments on millions of websites around the world.
Ethelbert Mbama, managing director and CEO of Circuit Systems and Network Communications Limited (CSNC), said the entry of PayPal proves that international money platforms and banks are beginning to trust and believe in Nigeria.
Nodding in agreement, Toheeb Agboola, chief technical officer, Information Technology Resources and Development Network (ITRDN), said the entrance of PayPal into the country’s online eco-system will boost the e-commerce landscape.
“As you are aware our online e-commerce transactions are 90% cash on delivery, if PayPal becomes fully functional that will drastically reduce as buyer confidence will increase, and more people would prefer buying with their PayPal account, because it provides a reliable guaranty for refund/chargeback in any eventuality. It will also help to strength the character of the Nigerian business to play strictly by the rule,” he said.
“It will help to bring more online businesses and encourage online transactions especially e-commerce, send and receiving money, et cetera. Considering the recent CBN directive on Forex transactions, don’t you think this is the best time for Paypal; as you transact in your currency and it’s transferred accordingly?,” he asked rhetorically.
At the same time, Agboola said it is not yet uhuru for the nation’s e-payment system, adding that the financial institutions and the government have a lot to do, if Nigeria must benefit without hindrance in the global market place and online economy.
He said, “There are several shortcomings in terms of standards and rules that our financial instructions don’t adhere to. Maybe, now is the time for them to review and make a commitment to toe the line of benchmarks available in other countries, as we all know most fraud perpetuated in Nigeria are aided by our banks. This calls for concern among global payment providers; it shows a lack of standard and order”.
However, Rupert Keeley, senior vice president of PayPal Europe, Middle East and Africa, said, “While technology is breaking down barriers to global commerce, many people are wary of entering their credit or debit card details on the website of an unknown seller, operating in a distant country. Paying with PayPal provides peace of mind, because people never have to expose their financial information during the transaction.”
Although the PayPal service offers consumers online payment alternatives via mobile phones or PC’s, there are still risks involved anytime an exchange of personal, financial information is provided through any web portal .
It’s ultimately the consumer’s responsibility to use known and trusted sites to lessen the risk of fraud associated with online purchases and payment transactions.
E-Financial
CBN Waives 2025 Licence Renewal Fee for Bureaux de Change Operators
Central Bank of Nigeria (CBN) has waived the 2025 licence renewal fee for all bureaux de change (BDC) operators.
Jonah Onojah, director of the financial policy and regulation department, announced that the waiver took immediate effect.
“This is to inform all existing bureaux de change that further to the Regulatory and Supervisory Guidelines for Bureau De Change Operations in Nigeria, 2024, and the ongoing transition to the new BDC regulatory structure, the Central Bank of Nigeria (CBN) has approved the waiver of 2025 licence renewal fee, effective immediately,” the statement reads.
“Any bureau de change that has paid for 2025 licence renewal is hereby advised to apply to the Director, Financial Policy and Regulation Department, Central Bank of Nigeria for refund to its account from which the payment emanated.
“The CBN remains committed to fostering stability, transparency, and efficiency in the foreign exchange market while ensuring that operators align with the revised regulatory framework,” the statement said.
On May 22, 2024, CBN approved new guidelines for BDC operations to improve compliance and oversight.
In the guideline, CBN said all existing BDCs are to re-apply for a new licence according to any of the tiers or licence categories of their choice.
CBN said the guidelines are part of its efforts to re-position the BDC market to play its envisioned role in the foreign exchange market in Nigeria.
E-Financial
PalmPay is not a Loan App, says MD
PalmPay, a Mobile Money Operator and digital payment platform has reaffirmed its role as a mobile payment provider, correcting the insinuation that it is a loan App.
Chika Nwosu, Chief Executive Officer, PalmPay, speaking at a press conference in Lagos clarified that PalmPay’s core mission is to provide seamless payment solutions and financial services, not to issue loans.
This clarification became necessary against erroneous messages in some social media platforms that the PalmPay is a loan App, as well as individuals wearing PalmPay-branded clothing allegedly been involved in arresting loan defaulters, raising concerns about the company’s role in debt recovery practices.
He explained that all lending activities on its platform are conducted by third-party financial institutions leveraging its ecosystem, not PalmPay itself.
“PalmPay is not a loan App. We provide a platform for third-party financial institutions to offer their services, including loans, to our users. These institutions operate independently and comply with all regulatory requirements,” Nwosu explained.
More so, Chika Nwosu identified smartphone penetration, internet connectivity and innovative technologies as key factors that are crucial to increased access to mobile money services in Nigeria.
According to him, with smartphone penetration projected to reach 65% by 2026 as well as improved internet infrastructure, more Nigerians will be enabled to access mobile money services.
He disclosed that, with fintech companies such as PalmPay evolving through digital wallets and seamless payment gateways, accessibility to mobile money service was bound to expand soon.
He emphasized that with demand for affordability of financial services growing, more opportunities would be unlocked for PalmPay in the nearest future.
“From under 10,000 agents in 2015 to over 1.5 million agents in 2023, agent networks have become the backbone of mobile money operations in Nigeria. For this reason, we are more likely to see a sharp increase in the number of mobile money agents and merchants. Apart from that, MMOs will increasingly use artificial intelligence to improve customer experiences, such as machine learning, predictive analytics, and fraud detection,” he said.
Donald Ubeh, Head, Risk and Compliance, MLRO at PalmPay, while highlighting the impact of fintech companies such as PalmPay, explained that the coming of PalmPay has led to economic empowerment particularly for individual users and several Small and Medium Scale enterprises.
He noted that many Nigerians including bank customers have migrated their funds to PalmPay owing to convenience and accessibility it provides.
He added that mobile money operators were conceived with the aim of driving financial inclusion for the underserved and unbanked population.
According to EFInA, increasing adoption of fintech companies by Nigerians has led to increase in financial inclusion rate by 13% in 13 years.
E-Financial
Moniepoint MFB Says Rumours of N1.1Bn Theft by Hackers Malicious
Moneipoint has denied reports that Moniepoint MFB, its microfinance bank, was hacked and some N1.1 billion allegedly stolen.
Moniepoint, in a blog post said that the report, which began on social media was malicious and misleading and should be ignored.
According to the company, the alleged theft gained traction on social media, alleging that the company is facing operational challenges due to the hack.
“We categorically state that these claims are untrue, and we urge the public to disregard them in their entirety.
Moniepoint MFB has always maintained the highest standards for digital security and customer fund protection.
It stated that as a duly authorised and licensed financial institution, customer deposits with Moniepoint MFB are insured by Nigeria Deposit Insurance Corporation (NDIC), with the Central Bank of Nigeria (CBN) supervising and regulating its operations to ensure adherence to all applicable standards.
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