E-Business
India’s Outsourcing Income Exceeds Nigeria’s Oil Revenue-NAITEOC
The Nigeria Association of Information Technology Enabled Outsourcing Companies (NAITEOC) has said that Nigeria’s annual oil revenue is far below income raked in by India through outsourcing.
Nigeria CommunicationsWeek checks indicate that as of 2012, around 2.8 million people work in outsourcing sector in India with annual revenue around $11 billion, around 1% of GDP. Around 2.5 million people graduate in India every year.
Dr. Daura Ashiru, director, Software Outsourcing, National Information Technology Development Agency (Nitda) said that NAITEOC was established to reverse the trend.
According to him, Nigeria by the virtue of her diverse language and position in Africa can be a big hub for outsourcing in West Africa region and the continent at large.
“In the current trend, globally, Nigeria by the virtue of our languages and position in Nigeria we can be a big hub for outsourcing in West Africa region and Africa in general. The establishment of this is a step towards ensuring this.
“The market is big, the opportunities are there and the future is bright. Though one cannot ascribe the amount accruable from the sub-sector but we are talking about billions of naira. For instance, India makes more money in this area than what Nigeria makes in oil. So, you can imagine what we the sector holds. And we are more advantageous than India in this area,” Ashiru said.
He added that NITDA will work closely with the Association towards ensuring that the business processing outsourcing (BPO) market is leveraged to generate employment in Nigeria, among other largesse
“To a layman, BPO is a process whereby you outsource some business processes which are not primary to your operations. There are two types: local and international. On local front or the onshore, ministries and companies outsource certain functions; for instance, a wine brewing company may not necessarily establish factory to produce bottles, they can outsource that function. On the offshore scale or international ground, a company like MTN with headquarters in South Africa can deploy Nigerians to their help desks in such a way that when people call Nigerians will be the ones to attained to them in Lagos, not in Johannesburg.
“That is the market we are looking forward to establishing. The onshore outsourcing will reduce unnecessary spending in government quarters. It will bring investment from outside.
Although people are usually laid off when companies outsource their operations but more businesses are established to absorb them, especially those that have ungraded their knowledge in the needed areas. Invariably, there will be more employment,” he said.
He disclosed that Federal Government has mapped out N20 million for NAITEOC’s as a take-off grant.
Ashiru, said the IT outsourcing is gradually enlarging and there is need for the sector to be well governed through an umbrella body so as to open doors for job creation, source of revenue for Nigeria and improved performance.
He said outsourcing of IT products and services is a big market in which only partnership between government and private sector could really exploit the opportunities.
The Director explained that the agency’s aim of formulating the umbrella body was to effectively facilitate advocacy efforts at advancing the development of outsourcing business in the country, utilise resources meant for outsourcing in the national policy and coordinate the monitoring and evaluation of the outsourcing sector and to have an identity that interfaces with government and play effectively at
Also speaking, Chris Uwaje, president, Institute of Software Practitioners of Nigeria (ISPON) stressed that outsourcing is a strategy to multiplying the resources in the IT sector, especially among the youths. “When you look at the youths who are the 63% of our population, when you do outsourcing, you are really diffusing the resources into many areas, just because those youths must have a voice.
“We have a large of opportunities that we can cease. Outsourcing is a great venture for the knowledge economy. Lagos State for example has close to 19 million people should have at least 10 outsourcing outputs. Lekki should be an outsourcing zone and Ikeja can be made an outsourcing corridor. A section of Otigba market can be turned into an IT outsourcing enabled Institute, so that people can be trained on the norms and standards on what outsourcing should be. Perhaps, outsourcing for our banking industry holds a huge venture.
“Our banks are opening branches in West Africa and they are moving to East Africa and London; they should be able to establish the service that will enable good delivery over there from home. That is why you found Obama saying that those who are moving to other countries can even start from their homes. So, it is a job enabler,” he said.
Uwaje, however bemoaned that the sub-sector, like every business in Nigeria is challenged by infrastructural deficit.
“Outsourcing is really facility management. It is core layer of skills; how do you manage the broadband connectivity, the security, the intellectual property. We should not forget that outsourcing controls the intellectual property that resides within that environment; how do you manage it against theft from the internet servers? However, you do not run away from challenges, but you tackle them head-on. There are also challenges of opportunities, because you will not start outsourcing until there is power. That will be a misnomer. It is a knowledge economy and we must be in there, especially now we have 110 million mobile phone carriers. We are in mobile economy and have to be deep in outsourcing. There are various businesses coming from all over the world looking for outsourcing that will help them move on,” he noted.
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
E-Business
Nigeria Police Arrest Okitipi, Nigerian Allegedly Linked to Microsoft 365 Hack

Okitipi Samuel, a Nigerian man, has been taken into custody by the Nigeria Police Force for his alleged role in a global cyberattack on Microsoft 365 users.

Benjamin Hundeyin, Force public relations officer, disclosed this on Thursday in Abuja while briefing journalists on the outcome of investigations carried out by the National Cybercrime Centre of the Nigeria Police Force.
Hundeyin said the centre, under the leadership of Ifeanyi Uche, its director and Commissioner of Police, commenced investigations in collaboration with Microsoft, the Federal Bureau of Investigation, the United States Secret Service, and the United Kingdom’s National Crime Agency.
According to him, investigations revealed that a phishing toolkit known as “Raccoon 0365” was used to create fake Microsoft login portals to harvest user credentials and unlawfully access email accounts belonging to corporate organisations, financial institutions, and educational institutions in several countries.
“This investigation commenced following credible intelligence received from Microsoft USA through the FBI, indicating that a malicious phishing toolkit known as Raccoon0365 was being used to create fake Microsoft login portals, harvest user credentials, and unlawfully access the email accounts of corporate organisations, financial institutions, and educational establishments,” Hundeyin said.
He added that between January and September 2025, several reports of unauthorised access to Microsoft 365 accounts were traced to phishing emails designed to mimic legitimate Microsoft login pages, enabling business email compromise, internal phishing, data breaches, and other cyber-enabled fraud.
Hundeyin said digital forensic analysis and cryptocurrency tracing identified wallets connected to the illegal operation.
He noted that operatives were deployed to Lagos and Edo states, leading to the arrest of three suspects identified as Joshua, James, and Okitipi Samuel between September 20 and October 4, 2025.
“Following extensive digital forensic and technical intelligence analysis, the centre conducted cryptocurrency tracing that identified suspicious wallets connected to cash-out schemes.
“Acting on actionable intelligence, operational teams were deployed to Lagos and Edo states, resulting in the arrest of Joshua, James, and Okitipi Samuel. Searches at their residences led to the recovery of mobile devices, laptops, and other digital exhibits linked to the fraudulent scheme,” he said.
Hundeyin identified Okitipi Samuel, also known as “0365” and Moses Felix as the principal suspect and developer of the phishing infrastructure.
He added that investigations confirmed Samuel unlawfully used the email details of one of the arrested individuals without consent to register some of the accounts used in the operation.
The police spokesperson said further investigations revealed that the identities of Joshua and James were used without their consent.
“There was no evidence linking them to the creation or operation of the phishing scheme. They were victims of identity theft,” Hundeyin said.
He said a prima facie case had been established against Samuel for identity theft, unlawful access to computer systems, creation and distribution of malicious software, unauthorised interference with network data, and aiding and abetting fraud.
Hundeyin added that the suspect would be charged under relevant provisions of the Cybercrimes (Prohibition, Prevention, etc.) Act, 2024.
He said the suspect would be prosecuted in Nigeria, noting that the country has the capacity to enforce its cybercrime laws, although extradition could be considered if formally requested through due process.
Hundeyin assured Nigerians that the police, under the leadership of Kayode Egbetokun, inspector-general of Police, would continue to protect the country’s digital ecosystem and urged citizens to practise good cyber hygiene by being cautious when clicking links and sharing personal information online.
Speaking separately, Ifeanyi Uche, director of the National Cybercrime Centre, urged Nigerians to exercise caution online.
Uche advised members of the public to avoid clicking on links from unknown or unexpected sources, noting that such links often contain malware or phishing tools designed to compromise devices and personal data.
He warned that indiscriminate clicking of links or responding to unsolicited emails could lead to unauthorised access to personal and corporate accounts, urging citizens to “wash their cyber hands” by verifying sources before taking action online.
E-Business
Nigeria Takes the Lead in the Global WSIS+20 Digital Agenda

Nigeria has unveiled a comprehensive, multi-pronged strategy designed to localise WSIS+20 commitments. This roadmap accelerates national transformation by prioritising robust infrastructure, transparent internet governance, and advanced cybersecurity through deep stakeholder collaboration.

Unveiled in New York at the Nigerian high-level side event titled “Re-Imagining Digital Cooperation for Sustainable Development: From WSIS+20 Vision to Local Action,” the strategy cements Nigeria’s position as a primary architect of the world’s digital future.
Speaking at the event, the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa, CCIE represented by Director, Corporate Planning and Strategy, Dr. Dimie Shively Wariowei said Nigeria’s approach is deliberately aligned with the four core activity areas identified under the ongoing WSIS+20 review process.
According to him, the focus areas provide a practical framework for translating global digital commitments into measurable national outcomes, ensuring that international resolutions drive inclusive growth and sustainable digital development at the country level.
Inuwa identified digital infrastructure as the foundation of effective localisation, noting persistent challenges in extending connectivity to underserved and remote communities. Beyond infrastructure gaps, he highlighted affordability constraints and digital literacy deficits, stressing that addressing these issues remains central to Nigeria’s digital inclusion drive.
He explained that government alone cannot shoulder the burden of nationwide digital infrastructure deployment, given Nigeria’s vast geographical spread, hence the adoption of collaborative Public-Private Partnership (PPP) models. He disclosed that Nigeria, in collaboration with the World Bank, is implementing a major fibre-optic project spanning about 90,000 kilometres nationwide to boost connectivity.
The NITDA DG also revealed that the current National Broadband Plan, which has guided broadband expansion in recent years, is nearing completion, with plans underway to renew and reposition it for the next five years. The renewed plan, he said, will strategically target increased broadband penetration as a catalyst for digital access and economic growth.
On internet governance, Inuwa referenced Nigeria’s active participation in the Internet Governance Forum (IGF), noting that the country successfully hosted its annual national IGF. He said the forum operates on a multi-stakeholder model that brings together government, the private sector, civil society and the technical community to foster cooperation and informed policy dialogue.
Cybersecurity, he added, remains a critical pillar of Nigeria’s localisation efforts. He cited the existing Cybersecurity Act and ongoing efforts to strengthen the legal framework through a reviewed version currently awaiting parliamentary approval. These measures, he said, are designed to mitigate risks associated with increased internet use and to protect users and critical digital infrastructure.
Inuwa further stressed Nigeria’s ambition to play a leadership role in advancing digital cooperation across Africa through inclusive, multi-stakeholder engagement. He underscored the importance of coordinated national data collection, noting that reliable, country-specific data is essential for tracking progress and presenting Africa’s digital development story on the global stage.
He concluded that sustained engagement and follow-up actions arising from the WSIS+20 review would strengthen digital cooperation among African countries and ensure that global digital commitments translate into tangible national and regional impact.
Stakeholders commended Nigeria’s efforts in the digital space, acknowledging the country’s growing role in shaping Africa’s digital future.
Earlier, Ms. Jennifer Chung, Co-Convener of the Informal Multi-Stakeholder Sounding Board (IMSB), praised Nigeria for convening a broad-based, multi-stakeholder delegation and for its commitment to the meaningful implementation of WSIS+20 outcomes.
Chung stressed the growing demand for localised WSIS follow-up mechanisms, noting that platforms such as the annual IGF, National and Regional IGF Initiatives (NRIs), and youth-led forums are vital for tracking progress towards the 2030 Agenda and Africa’s Agenda 2063.
She described the WSIS+20 review as a critical step toward effective monitoring, reliable data collection and evidence-based evaluation, particularly for developing countries in the Global South. According to her, these measures are essential to achieving WSIS targets and ensuring that no region is left behind.
Drawing parallels with the Asia-Pacific region, Chung noted that challenges around affordable and meaningful connectivity remain widespread across developing economies. She emphasised that expanding broadband penetration and reducing the cost of access are crucial to closing digital divides in Africa, Asia-Pacific and other parts of the Global South.
She also highlighted the need to enable active citizen participation in emerging technologies, including artificial intelligence and future innovations such as quantum technologies, stressing that inclusive digital access is key to maximising the benefits of digital transformation.
Reflecting on the WSIS+20 review process, Chung praised the innovative and inclusive approach adopted through the informal multi-stakeholder sounding board, describing it as one of the first of its kind in global digital governance. She called for sustained collaboration among governments, the private sector, civil society and the technical community to carry the WSIS vision from global commitments to local action.
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