E-Business
Infobip to Provide Voice, SMS Capability for Jiji Africa
Global cloud communication firm Infobip has integrated voice and SMS capabilities for Jiji Africa, an online marketplace in pan-African countries including Ghana, Kenya, Nigeria, Uganda and Tanzania.
Aside from the initial project in Nigeria, the voice and SMS channel implementation was recently expanded to Jiji’s operations in Kenya and Ghana as the company’s activities in those markets increased and services were extended.
Jiji Head of Africa, Yuliy Shenfeld says the company needed a solution that would enable it to seamlessly send out vital transactional information to buyers and sellers that use Jiji’s platform to exchange goods.
According to a statement released to the media, the company was established six years ago and acquired OLX’s business in Nigeria, Kenya, Ghana, Tanzania and Uganda in 2019. It currently has between 12 million and 15 million active buyers and a range of between 200 000 and 250 000 sellers.
“We experienced challenges with our previous SMS service provider in terms of delivery rates. Not all transactional SMSes, relating to registration on our platform and inquiries about advertised items, would reach our customers,” says Shenfeld.
He says the company engaged Infobip as it is a global company with local presence in the markets in which Jiji operates. In addition, Infobip beat its competitors on pricing, enabling Jiji to lower its SMS and voice costs by almost tenfold, while its delivery rates improved to over 90%.
“We have benefitted from a reliable service, because Infobip offers direct connections to carriers, which ensures high delivery rates for our customers. This is obviously very important for our end users in terms of transactional traffic and allows us to ensure that they have a seamless experience,” Shenfeld adds.
Dorotea Vatavuk, Enterprise Sales Lead at Infobip and Jiji’s dedicated Customer Success Manager (CSM), says the online classified platform also benefitted from Infobip’s local presence and support as its business expanded.
“We have a deep understanding of their business, which enables us to serve as advisors and consultants to Jiji as its business and customer needs expand. They also benefitted from 24/7 technical support and a dedicated CSM who is looking after them and their business,” says Vatavuk.
“When it comes to any transactional traffic, reliability and stability of the service is crucial and this is something that Infobip can secure for its clients. It was really important for Jiji to receive support from local experts and also ensure that their subsidiaries – in Kenya and Ghana – also benefitted from a dedicated CSM that takes care of their needs and ensures that local regulations are followed.”
She adds that Jiji currently has no plans to roll out additional channels as its management feels that the SMS and voice solution are adequate to their customers’ current needs. However, Infobip will continue to provide support to the business as its needs evolve.
“As an omni-channel solution provider and a consultant to Jiji, we are able to support them with any new projects and the enablement of communication solutions that may come along on their digital journey as the needs of their customers evolve.
“We will always share new ideas and introduce any new solutions to ensure that they are aware of new possibilities. It’s about having their business in mind and thinking how to support them and add value with our solutions to help their business grow.”
E-Business
Kaspersky Cybersecurity Experts Warn of Evolving Holiday Scams
With the holiday season here, it’s not only a time for magic and celebration but also a prime opportunity for fraudsters to exploit the festive rush for gifts and bargains.
Amid the sparkle of year-end celebrations, cybersecurity experts at Kaspersky have identified several prominent scams targeting consumers across various regions and languages.
Fake holiday shops
Deceptive online stores mimic the look and feel of legitimate e-commerce sites, offering seasonal items such as decorations, gifts, and even trees at steep discounts.
These sites often appear highly localised, adapting their language and currency based on the user’s geographic location, leveraging data extracted from browsers.
Victims typically encounter these stores by following links in ads or pop-ups.
These sites aim to steal funds. Often, these fraudulent stores exist only for a short period, as they get flagged by the vendors of goods.
Free mobile data offer
This scam plays on the allure of free services, claiming to provide free mobile data valid across all major telecom providers.
In order to receive the free data, victims are required to share the promotion link with 10–15 contacts via WhatsApp, ensuring the scam spreads exponentially.
After sharing, victims are prompted to enter their personal details — name, phone number, and email — into a form.
The collected data is then sold on the Dark Web or used in other fraudulent activities.
In some cases, victims unknowingly download malware that compromises their devices, leading to further exploitation.
Holiday payments on behalf of government agencies
Fraudsters impersonate government authorities, promising fictitious payments in celebration of the holidays.
This scam has been reported in several African countries, including Kenya and Nigeria.
To receive payment, victims are directed to fill out a survey which requires personal details like name and phone number.
Once the survey is completed the user is asked to share the link to the announcement with their connections via WhatsApp.
These details are collected and added to fraudulent databases, then sold to third parties or used for phishing attacks and identity theft.
This scam exploits trust in government systems and the festive spirit of giving.
Christmas recipe scam
This scam begins with a seemingly harmless email promoting a holiday cake recipe.
Victims are encouraged to pay a small fee to access the recipe.
Once payment is made, the victim’s credit card information is stolen. The fraudsters also collect other personal information essential for accessing banking services.
“Holiday scams are not a new phenomenon, but they have evolved to become increasingly sophisticated, leveraging regional traditions and technology to exploit unsuspecting victims.
The rush of the holidays makes people more vulnerable — they’re distracted, eager to grab a deal, or trust promotions that align with festive themes. Cybercriminals are not just stealing money — they’re building massive databases of personal information that fuel future fraudulent schemes.
The holiday season is a time for joy and giving, but users need to remain vigilant to ensure they’re not unknowingly giving fraudsters the tools to exploit them further,” said Olga Svistunova, Senior Web Content Analyst at Kaspersky.
E-Business
Hackers Seize NBS Newly Redesigned Website
Cybercriminals have persisted in targeting Nigerian government websites, with the most recent attack on the National Bureau of Statistics (NBS).
The NBS confirmed the development in a brief statement posted on its X (formerly Twitter) account
It said that its newly redesigned official website has been hacked.
The NBS disclosed the incident and assured the public that efforts are underway to recover the website.
It urged the public to disregard any messages or reports posted until the full recovery of its website.
The statement on X read: “This is to inform the public that the NBS website has been hacked, and we are working to recover it. Please disregard any message or report posted until the website is fully restored.”
The NBS plays a vital role in Nigeria’s development, serving as the official statistical agency responsible for collecting, analyzing, and disseminating statistical data on the country’s economy, governance, and development
This marks the latest in a series of attacks on Nigerian government websites, a trend that has been ongoing for some years.
From government ministries to officials, cyberattacks in Nigeria have surged to alarming levels, with even financial institutions falling victim.
The Nigerian Communications Commission (NCC) and National Information Technology Development Agency (NITDA) frequently issue warnings of cybercriminals targeting individuals, government entities, banks, and telecom companies.
E-Business
Hisense Electronics Unveils Flagship Showroom in Abuja
By Fabian Tarpael, Abuja
Hisense electronics unveiled a flagship showroom in Abuja over the weekend. Speaking at the event, Mr. Mustapha Khries, the Abuja Branch Manager of the Fouani Group, highlighted the significance of the flagship store, describing it as the first of its kind in the entire West African region.
He also addressed the challenges facing businesses in Nigeria, particularly the high exchange rates and transportation costs.
“The Fouani Group remains resilient and ready to overcome challenges, unlike others who often exit the market when faced with similar issues.”
Ms. Haifa Du, Senior Sales Manager for Hisense Electronics, emphasized the brand’s commitment to affordability and innovation, stating that Hisense offers the most cost-effective and advanced solutions in the market.
The event underscored Hisense’s dedication to technological innovation and sustainability while reaffirming its leadership position in the consumer electronics market.
Mr. Robbin Wei, Senior Sales Manager of Hisense Group, supported by Mr. Greg and Ms. Haifa Du, showcased various innovative products from the new flagship store.
Among the standout products showcased include; The Hisense 110″ Smart Ultra AMOLED TV, featuring unique capabilities such as a solar-powered remote control and a “locate remote” function to find misplaced remotes easily.
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