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Insurance Industry Needs Technology for Transformation-Oyeneyin
Kola Oyeneyin, CEO, Venia Group, owners of insurance revolutionary platform in Nigeria called Myautogenius.com is a speaker and trainer on several platforms and on multiple topics including entrepreneurship, business start-up, career, technology/social media, social and economic Issues, and so on.
Oyeneyin is also a passionate social change advocate and founder/convener of sleeves Up Youth Foundation, a youth advocacy platform for proactive action on good governance, advocacy, education, healthcare and job/wealth creation in Nigeria,
He spoke to peter ugwu on the visions of Myautogenius.com for the Nigerian Insurance sector.
Myautogenius.com
It is a platform where Nigerians can finally browse, click and insure in less than five minutes. You go on the platform, search and buy the right insurance policy for car in less than five minutes and print your policy by yourself.
We will do the rest for you. Of course, we will upload your details on Nigerian Insurance Database (NID) platform to show that you are fully insured; police will not harass you.
So, it is a one-stop shop that from your mobile, desktop and at the comfort of your home or office, you can actually buy insurance.
For example, with 15.5 million cars in Lagos alone and over 14% of cars on Nigerian roads uninsured or driving with fake insurance policies, there has always been a gap to access an insurance intermediary channel that will provide the advantage of convenience, speed and authentic insurance covers in real-time.
We are here to bridge that gap and even do more for the sector’s growth.
Insurance Acceptability and Patronage in Nigeria
We are hoping that the same way internet is penetrating Nigeria, insurance will begin to receive massive acceptability among Nigerians.
About three years ago there were only 10million Nigerians online, today the number has jumped to 65 million.
So, as internet usage grows, because the mobile has become the order of the day, people ability to access anything online continues to increase, so why not insurance.
The idea is that our products and service will be available online for Nigerians to make decisions on what package is best for them and at what price they want it, from which insurance company.
The Three Component Clients
Basically, there are three clients here: the customers/users, the players in the industry and the regulator.
For the customers we want to provide them three things: convenience, access and price. We want to make sure they are able to access insurance policies anytime; they are conveniently doing it and at the right price.
For the insurance companies, we are bringing them a new market. A market of 13.5 million Nigerians who are uninsured and a market of N58 billion lost to fake insurance licence providers.
So, that is what we are bringing a change of attitude, process, access and gain to the players too. To the regulators, we are bringing to them market intelligent.
This can be done through data that will help them shape the industry. This is enables intelligent decisions and policies. We are hoping that as the different stakeholders benefit, it will begin to transform the industry in a short period of time.
#OneGuyLikeThat Message to Tackle Fake Insurance Licensing
Absolutely, there are two things we are tackling. The concept of #OneGuyLikeThat is about a person who sells fake things. It could be fake shoes, phones, in fact, anything.
And when you are asked, ‘where did you buy it from’ the response is usually, ‘Hey, from #OneGuyLikeThat.
When you miss your way and if asked how were able to trace the route, the answer is usually, ‘Well, #OneGuyLikeThat directed me’. Now, we are simply saying that, we are the #OriginalGuys that are replacing the #OneGuyLikeThat.
We are the #OneGeniusLikeThat who is replacing the #OneGuyLikeThat. We are hopeful that Nigerians will begin to believe insurance works and at the right price. So, that is the idea: to change the negative concept associated with the #OneGuyLikeThat to a positive side through a good-guy-like-that. As we provide good service, the opinion will begin to change.
As time goes one, we will begin to appeal to those who are completely uninsured; that is those who don’t regard insurance as something meant for them.
They believe insurance do not work, full of fakes or it is meant for a particular class of people. With time, such opinion will be overturned.
Buying Insurance In five Minutes, How Possible?
It is very simple. You go on my Autogenius.com and search for code. Put in your email address, and telephone number.
Through a short message system (SMS), there will be a confirmation that you have come on our platform.
Then, you look at the different products; search for the one that suites you. The next thing is for you to put in your car details; you will see the list of insurance companies that provide the services, you can compare their services and features.
After that, select your choice, use either your MasterCard, Verve, Myautogenuis scratch card or mobile money to pay. Instantly, you will print your certificate.
Lack of Confidence in Insurance Industry
This is part of the reasons we launched the first online claim reporting system in Nigeria. Once you have a claim to make, you go on our platform and click on report a claim.
The moment such report is made, automatically, you can see all the cars you bought on MyautoGenius, pick the one you want and it pulls your data, instantly.
The next thing is to type-in what transpired. May be you hit somebody or reverse is the case. As you send it, we immediately generate a copy of the claim report, the insurance company gets a copy of the report, simultaneously, Myautogenuis.com begins to work on your behalf.
Integrating Government Agencies Such As FRSC, Police, VIO, etc
There is a platform called the Nigerian Insurance Database (NID). The Nigeria Police Force, the Federal Road Safety Commission (FRSC), and the Vehicle Inspection Officers (VIO), they get their feedback from this database.
The moment we upload on the NID platform, it gets circulated to those agencies integrated on the platform.
What we are guaranteeing users is that the moment you click PAY on our platform, instantly, it uploads on NID on your behalf. Currently, that takes about a-week in the industry (offline).
Myautogenius Resilience
We are resilient enough to be able to handle the Nigerian market. So, hundred and seventy million (170mn) people hitting it at the same time, it will not crash.
Critical Areas for Legislation or Policy Repealing
Well, we can give vivid answer to that in a year time. That is, after we have been able to look at the date critically.
There is a difference embarking on market research, surveys, and executing the real work. We have been able to get into the space. We will understand the industry better: how biased are buyers in their decision making process.
That data will be useful to us. In a year time, when we shall be launching other insurance programmes, because Myautogenius is the first, we are going to launch other products for life assurance, travel, home insurance; then, we can assess and be able to the industry adequately. It is a long process and we are launching in Ghana, Tanzania and Kenya.
Working with Top Six Insurance Companies in Nigeria
There are basically two reasons the industry players are coming together now, unlike before they chose to work independently, enjoying their gains and nursing the wounds separately. They are tired of the fake guys.
They cannot defeat them. So, if they can see anybody that can help them salvage the market from the hands of the fakers, they will rally around the person.
So, if your enemy is my enemy we are likely to be form alliance to chase the common enemy away. Also, there is an opportunity. It is an opportunity to add value to Nigerians.
We see a real opportunity to add value based on insurance packages they have. We are in a 21th Century, it is a good time we begin to add this value across board. There is no better time to do it than now.
Myautogenius Point Card
Well, some people have asked if we are thinking of launching a card system to aid the processes. The truth is that we are not launching a premium system.
Like I said, Myautogenius.com point-card; it is used generally to earn points across different service providers.
For instance, Oando marketing is providing Oando Auto Care (OAC). We are also launching, car-pass; when you buy car you earn point or buy fuel from Oando you earn point. Then, you can decide to do whatever you like with your points.
Impact of Internet Penetration
Internet penetration as a factor here, it cannot be ruled out. The more broadband penetrates Nigeria, the better we are closing the gap.
Like I said, about three years ago, only twelve million Nigerians were online, today the figure has risen to sixty-five million. By next year it can even get to 85 million.
We are hoping that in the nearest future we would have closed the gap, following the fact that, there are more companies and industries leveraging IT to broaden their scopes.
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Leadway Assurance Pledges Transformative Role to SMEs
Leadway Assurance said it has chosen to go beyond risk underwriting to play the role of transformative partner for Small and Medium Enterprises (SMEs) in the country.
The underwriting firm played this role by empowering SMEs with practical strategies on how to navigate risks inherent in Yuletide season.
Leadway recently organized a webinar session for SMEs titled, “Driving Increased Sales During the Festive Season.”
Speaking on the reason for the session, the underwriting firm said it realized that as momentum into the 2024 festive season continued, businesses, especially small and medium enterprises (SMEs), face paradoxical realities of increased sales opportunities and consequent cocktails of business risks.
It said recognising the fact that with consumer spending and holiday making increasing businesses for SMEs, there were the possibilities of risk from these spikes in commercial activities such as – theft, accidents, burglaries, fire outbreaks, frauds, and system failures.
Against this backdrop Leadway said it has reaffirmed its position as a transformative partner to SMEs by empowering businesses with practical strategies for navigating the complexities of the season.
“This aligns with the brand’s mission to deliver robust risk management and business solutions to bolster economic growth, Head of the Retail Division at Leadway, Umashime Oguzor-Doghro said.
As connected to insurance, Oguzor-Doghro said: “Insurance was often seen as a reactive tool, but at Leadway, we position it as a strategic asset. With our competitive risk management solutions—spanning property, transit, and employee coverage, we enable businesses to operate with confidence, knowing they are protected from the unforeseen.
What sets us apart is our free advisory service, which ensures businesses are fully equipped before they even take up our insurance products.” he added.
In addition to risk management, Oguzor- Doghro said the webinar championed collaboration as a catalyst for success, adding that Leadway’s partnerships with event managers and SME stakeholders aim to ensure seamless operations during the festive season, reinforcing the company’s role as more than just an insurer but a reliable business ally.
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Mastercard, MTN, and Arifu Launch Digital Skills Program for African Small Businesses
Mastercard Center for Inclusive Growth, MTN Group Fintech and Arifu have partnered to support about one million small businesses in Cote’ D’Ivoire and Uganda, to digitize their operations, increase the use of digital financial services and access digital marketplaces through the MoMo Coach chatbot.
This program, part of the Center’s global Mastercard Strive initiative, aims to enhance the resilience and growth of small businesses by providing essential digital skills. It is one of the ways Mastercard Strive has disseminated chatbot-ready business building content for small businesses in the region, which is currently also available in Kenya and Nigeria.
Small businesses in sub-Saharan Africa, especially those impacted by the pandemic, have faced significant barriers in adopting digital tools. As of December 2022, only 27.65% of businesses in sub-Saharan Africa had adopted digital tools to enhance their efficiency, showing a slight improvement from 19.44% in August 2020. A lack of relevant skills continues to limit their growth and access to essential financial services. MoMo Coach addresses these gaps by providing free, accessible upskilling content via popular messaging platforms.
Supported by the Mastercard Center for Inclusive Growth and delivered by Caribou Digital, this program equips small businesses with digital skills, enabling them to adopt digital tools, access capital, and engage more effectively in digital marketplaces. The program aligns with Mastercard Strive’s broader goal of reaching 18 million small businesses around the world to go digital, get capital, and access networks and know-how.
“Small businesses are vital to Africa’s growth and create opportunities for a more resilient and inclusive regional economy. We are delighted to catalyze a partnership between MTN Group Fintech and Arifu to equip almost one million small business owners with the digital skills and knowledge essential for thriving in an increasingly digital economy, setting them up for success.” said Subhashini Chandran, Senior Vice President of Social Impact for Asia Pacific, Europe, Middle East and Africa
The MoMo Coach solution, powered by Arifu’s Grasp Platform, uses mobile messaging to deliver micro-learning experiences. It is accessible across multiple channels, including WhatsApp, Telegram, Facebook Messenger, SMS and MoMo. This gives small business owners and entrepreneurs flexibility in accessing practical, actionable tips to unlock growth opportunities in the digital economy.
Serigne Dioum, CEO of MTN Group Fintech, further adds: “Empowering small businesses with digital skills is key to driving inclusive growth in Africa. Through MoMo Coach, we are unlocking opportunities for entrepreneurs to thrive in the digital economy, strengthening communities, and shaping the future of business across the continent.”
The program has been rolled out in Côte d’Ivoire and Uganda, reaching over 930,000 MTN customers, merchants, and agents, with more than 75,000 small business owners accessing free digital courses and over 45,000 actively engaging with MoMo Coach. Courses offered include “How to Start Your Business,” “Money Management,” and “Grow and Secure Your Business.” These courses are based on insights derived from MoMo merchants and agents, and they address key challenges like affordability and access to relevant business knowledge—enabling small business owners to navigate the digital landscape.
Aminata, a 31-year-old business owner from Gôh-Djiboua, Côte d’Ivoire, is one of the many beneficiaries of MoMo Coach. Selling shoes and clothing since 2022, she says: “There’s a lot of competition, but MoMo Coach helps me sell better. Before, I used all my profits to buy new stock, which left me using my capital for expenses. Now, I split my profits: one part for business growth, another for expenses, and some savings for other projects.” She has also started using WhatsApp to increase her sales, noting: “My income has increased. When I post my goods, I sell more.”
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Stellantis and Zeta Energy Announce Joint Development of Lithium-Sulfur Batteries
Stellantis N.V. and Zeta Energy Corp. announced a joint development agreement aimed at advancing battery cell technology for electric vehicle applications.
The partnership aims to develop lithium-sulfur EV batteries with game-changing gravimetric energy density while achieving a volumetric energy density comparable to today’s lithium-ion technology.
For customers, this means potentially a significantly lighter battery pack with the same usable energy as contemporary lithium-ion batteries, enabling greater range, improved handling and enhanced performance.
Additionally, the technology has the potential to improve fast-charging speed by up to 50%, making EV ownership even more convenient.
Lithium-sulfur batteries are expected to cost less than half the price per kWh of current lithium-ion batteries.
“Our collaboration with Zeta Energy is another step in helping advance our electrification strategy as we work to deliver clean, safe and affordable vehicles,” said Ned Curic, Stellantis Chief Engineering and Technology Officer.
“Groundbreaking battery technologies like lithium-sulfur can support Stellantis’ commitment to carbon neutrality by 2038 while ensuring our customers enjoy optimal range, performance and affordability.”
“We are very excited to be working with Stellantis on this project,” said Tom Pilette, CEO of Zeta Energy.
“The combination of Zeta Energy’s lithium-sulfur battery technology with Stellantis’ unrivaled expertise in innovation, global manufacturing and distribution can dramatically improve the performance and cost profile of electric vehicles while increasing the supply chain resiliency for batteries and EVs.”
The batteries will be produced using waste materials and methane, with significantly lower CO2 emissions than any existing battery technology.
Zeta Energy battery technology is intended to be manufacturable within existing gigafactory technology and would leverage a short, entirely domestic supply chain in Europe or North America.
The collaboration includes both pre-production development and planning for future production. Upon completion of the project, the batteries are targeted to power Stellantis electric vehicles by 2030.
Lithium-sulfur battery technology delivers higher performance at a lower cost compared to traditional lithium-ion batteries. Sulfur, being widely available and cost-effective, reduces both production expenses and supply-chain risk.
Zeta Energy’s lithium-sulfur batteries utilize waste materials, methane and unrefined sulfur, a byproduct from various industries, and do not require cobalt, graphite, manganese or nickel.
Developing high-performing and affordable EVs is a key pillar of Stellantis’ Dare Forward 2030 strategic plan, which includes offering more than 75 battery electric vehicle models.
Stellantis is employing a dual-chemistry approach to serve all customers and exploring innovative battery cell and pack technologies.
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