Interra Network, leading provider of next generation IP-based telecommunications solutions and services has said that Apherion Outsourcing its business process outsourcing (BPO) service offering is focused on providing businesses with solutions delivered to help with their operational and organizational efficiency.
Apherion relieves corporate organizations of some of their daily process management responsibilities.
This is because in today’s competitive global market place, it is important for businesses and organizations to focus on their core competencies, so Apherion provides specialized solutions that help businesses enhance customer service satisfaction, increase sales, develop new products and expand into global markets while focusing on their competencies.
Apherions’ 150-seat BPO helps take out the high risk and cost associated with providing any of the above-mentioned services and provides a cost-competitive alternative to other countries such as India and the Philippines.
Interra Network said that the services is also available to foreign organizations interested in competitively priced, world class BPO services.
An official of the company said that “we provide people, processes and technology to handle “non-core” functions for our clients so they can focus on what they are best suited to handle. Such functions include: customer service, helpdesk support, data entry & processing, document management systems. We possess significant experience in service delivery with foreign and local clientele”
Interra Network is a facilities based company with presence in multiple emerging markets across the globe.
The company utilizes the ubiquity of the Internet, IP protocol, proprietary technology and interconnection to the global PSTN to provide easy, cost-effective, secure, reliable and scalable telecommunication solutions that facilitate the transmission of voice, video and data traffic to customers around the world.
Its technology and business platform is built on a complete understanding and knowledge of the world emerging markets and recognizes the unique opportunity presented by existence of new technologies to help address the digital divide.
Through its “Partners In Progress “ (PIP) business methodology Interra works with local phone companies, enterprise clients and governments by providing the much needed thought leadership and direction to address the factors mitigating the effective provision of carrier grade, world class quality telecommunication services in these emerging markets.