Interswitch Partners Mama Cass on Retail Management

Mama Cass, one of Nigeria’s leading Quick Service Restaurants (QSR) with branches in the United Kingdom has signed a 5-year outsourcing agreement with Interswitch worth over N400 million. The partnership entails the deployment of InterSwitch Retail Management Systems (RetailPAY) across all existing and upcoming Mama Cass service outlets spread across the country over the next five years. InterSwitch RetailPAY is the first of its kind in Nigeria and was specifically designed and developed for the retail market.
InterSwitch RetailPAY allows retail merchants in different sectors of the economy such as QSR and any other retail-oriented organizations view all cash, card, cheque and credit transactions. Being a web-based solution, merchants can manage inventory from anywhere in the world online real time across all their outlets round the clock.
From InterSwitch’s study of the retail business, challenges identified by merchants include the absence of an integrated turnkey retail management solution that can manage sales (manned, self-service, dial-in, remote), product, and collections, inventory and operations management online real time across all merchant locations. Aside these, merchants were confronted with the challenge of selecting a cost-effective and reliable communications infrastructure to monitor sales and inventory.
InterSwitch RetailPAY delivers precise answers to these challenges and a lot more. It supports not only the Point of Sale, but also back-office operations. Some of its functions include PoS terminals usage; multi-tier inventory management; centralized online monitoring system; multiple payment acceptance options for cash, card, cheque and credit; financial reporting; cashier and supplier management as well as loyalty. The solution also features excellent post-purchase support service that guarantees 24/7 maintenance for national and regional presence as well as competent support personnel.
Mitchell Elegbe, chief executive officer of InterSwitch reaffirmed that, InterSwitch RetailPAY is currently the first and only solution in Nigeria that can effectively manage online real time payment and inventory concerns for Mama Cass and other merchants. He listed some of the benefits of InterSwitch RetailPAY which includes low set-up cost and minimal running cost. Another benefit is that the same system can be used for financial and telecoms services such as airtime top-up, prepaid electricity, funds transfer and bills payment.