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Introducing Community Chats: Connecting Your Community in Real Time on Messenger and Facebook

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We’ve helped more than a billion people connect with loved ones in a trusted space on Messenger, and we know that people want to engage in real time with larger communities over shared interests.

Today, Mark Zuckerberg announced we’ll begin testing the ability for people to start Community Chats in Messenger in the coming weeks, allowing people to create a Facebook Group, start chats and audio channels, and invite others to join their new group all within the app. We’ll also be expanding Community Chats to even more Facebook Groups.

Why Community Chats?

Community Chats let people connect more deeply with communities in real time around the topics they care about in multiple formats, including text, audio and video.

The experience seamlessly blends Messenger and Facebook Groups to allow people to connect when, where and how they want. Admins can now start a conversation about a topic and get in-the-moment responses instead of waiting for people to comment on a post.

And, rather than navigating multiple topics in a single Messenger group chat, the person who creates the Community Chat can organize chats into categories so group members can easily find what’s most interesting to them. For example, a band’s fan group could have a “Breaking News” category with chats dedicated to new album drops, tour dates and group activities.

How It Works

Check out how Vanessa Yaeger, admin of the Women Who Surf Facebook Group, uses Community Chats to bring her members together in real time for a spontaneous IRL meetup.

Admins can choose from several options to help their communities connect. They can start a chat for group members around a specific topic, an event chat for an outing or meetup, a view-only broadcast chat for admins to announce group-wide updates and an admin-only chat to collaborate with admins and moderators. Admins can also create audio channels so group members can share live commentary or receive real-time support.

Participants also have the option to enable video once they’re in the audio channel. For example, the admin of a Facebook Group for chemistry students could create audio channels for study groups during finals season, and participants can turn on video for live tutoring.

Community Chats are only accessible to members of a group. To learn more about how to use Community Chats, check out the Facebook Community Blog.

Given the more public nature of Community Chats, we’ve developed a robust suite of tools to help admins easily manage both chat and audio experiences. This includes moderation capabilities like blocking, muting or suspending group members, and removing members or messages, as well as Admin Assist, which allows admins to set custom criteria that will automatically suspend users, remove reported messages, and stop messages from ineligible authors or containing violating content from being sent.

Members of Community Chats can also report messages to group admins or Meta, block users or leave a chat at any time. Learn more about privacy and safety controls in Community Chats.

What’s Next

We’re committed to building messaging experiences that help people connect with their communities, friends and families. As Community Chats rolls out to more people and groups around the world, we’ll continue exploring new features and capabilities to make it easier to connect with one another.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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MTN Nigeria Expands Digital Offerings with Audiomack+ Music Subscription

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MTN Nigeria, a leading ICT company, has partnered with Audiomack, a renowned music streaming platform, to introduce the Audiomack+ subscription program.

This strategic collaboration provides MTN subscribers with seamless access to premium Audiomack content, uninterrupted streaming, offline downloads, and exclusive features through convenient mobile payment options.

Audiomack+ offers three flexible subscription plans, enabling subscribers to discover emerging artists, underground music, and community-driven playlists. Music lovers can enjoy, Month Pass (N900/month): 30-day free trial + uninterrupted streaming, Week Pass (N400/week): Affordable weekly subscription and Day Pass (N100/day): Daily access to premium content.

“This partnership with Audiomack reinforces our commitment to delivering value-added services to our customers,” said A’isha Mumuni, Chief Digital Officer of MTN Nigeria.

“We’re excited to offer our subscribers an easy and affordable way to access premium music content, empowering them to explore new music and support their favorite artists.”

David Ponte, Audiomack Co-Founder and CMO, added, “Our partnership with MTN Nigeria brings us closer to making music accessible to everyone.

“With Audiomack+, we’re proud to offer affordable premium streaming options, providing users in Nigeria with the best music experience possible.”

To subscribe to the Audiomack+ monthly plan, text APM to 3134 or visit Audiomack+ Month Pass. Alternatively, customers can text APW to 3134 or text APD to 3134 for weekly or daily subscriptions.

Through its strategic partnership with music streaming platforms, MTN Nigeria reinforces its commitment to providing enhanced and innovative digital experiences to customers.


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FG Hopeful Thuraya’s Relaunch in Nigeria Will Boost Fight against Insecurity, Others

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Thuraya, a leading provider of satellite communication solutions, has officially relaunched its services in Nigeria, a move the federal government hope will help in the fight against insecurity, illegal mining and oil thefts in the country.

FG Hopeful Thuraya’s Relaunch in Nigeria Will Boost Fight against Insecurity, Others

Tsat Telecommunication, Thuraya’s local service partner, spearheaded the relaunch by implementing comprehensive strategies to enhance service delivery across Nigeria.

As part of this effort, the company partnered with system integrators Cypod Solutions and Niflink, who played critical roles in ensuring the successful integration of Thuraya’s advanced satellite services into the local market.

With this relaunch, Thuraya aims to provide more reliable and accessible communication options for businesses and individuals across Nigeria, addressing the growing demand for robust satellite solutions in remote and underserved areas.

This development is expected to have a significant impact on sectors such as oil and gas, agriculture, and disaster management, where seamless communication is vital for operational efficiency.

At the event Dr Bosun Tijani, minister of Communication, Innovations and Digital Economy, expressed hope that the launch of Thuraya communication products and services will help in the fight against insecurity, illegal mining and oil thefts in the country.

The minister who was represented by Engr Farouk Yusuf, permanent secretary of the ministry, said, beyond helping in expanding the country’s broadband penetration to hinterland and hard-to-reach areas, the formal entry of Thuraya satellite communications services will help security forces in combating criminalities bedevilling the country.

“Of course, Thuraya’s solutions will not only enhance broadband access but also provide critical communication tools such as can be used in security, agriculture and disaster management, as we mentioned in previous presentations.

“We expect Thuraya’s satellite products and services to play a critical role in addressing Nigeria’s ongoing security challenges through a deliberate action.

He, however, said that while the country is thrilled with the coming of Thuraya, Nigeria expects the firm to take deliberate actions and efforts in ensuring that the partnership brings value to the country.

Earlier, Alhaji Abba Sani Abdullahi, chairman and chief executive officer of TSAT, expressed delight over the partnership that saw the re-entry of Thuraya onto the Nigerian market.

Also speaking, Faisal Mohammed Ahmed, vice president, Tech and Sale of Thuraya,  said the company has range of telecommunications and satellite assets that will boost the country’s digital landscape and also help in tackling security problems.


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Toyota Prado, Kia Cars, Generators, Other Items on Offer as Glo Festival of Joy Begins

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Customers of digital solutions provider, Globacom, are in for an exciting Yuletide season as the company is set to give out exquisite cars and other prizes in a new season of its customer-loyalty reward promo, Festival of Joy.

Globacom, in a press statement issued in Lagos, noted that it has chosen to put smiles on customers’ faces by   spending huge sums on prizes at a time other companies are cutting costs owing to the prevailing economic situation.

The mouth-watering prizes   include Toyota Prado, 5 Kia Picanto cars, 15 tricycles, 150 power generating sets, 200 sewing machines and 300 grinding machines as the promo kicks off   on October 1 and will run until January 31, 2025.

Globacom explained that Festival of Joy promotion was launched in accordance with its commitment to empowering Glo subscribers as the festive season approaches. The prizes, it explained, were carefully selected to appeal to all categories of customers including high net-worth individuals (HNIs), professionals, business men and women, workers and students.

“Nigerians in all parts of the country have a chance to win any of the amazing items on offer as prize-presentation events will be held in several cities across the country including Lagos, Abuja, Ibadan, Port Harcourt, Enugu, Benin, and Warri,” Globacom explained.

Furthermore, new and existing customers on both the prepaid and the postpaid platforms are eligible to participate in the promo, the company added, saying “All a customer is required to do is to opt into the promo by dialing *611#, select the prize he or she is aiming for and recharge up to the required amount for the particular item to qualify for the draw.”

To become a proud winner of a Prado jeep, a customer is required to recharge up to N100,000 cumulatively during the promo period to qualify for the draw, while for the Kia Picanto, a customer needs to make a N50,000 cumulative recharge during the period.

Any customer who wishes to win a tricycle should recharge up to N10,000 cumulatively in a month, just as N5,000 total recharge in a month will qualify the customer to win a generator; N2,500 in a month for sewing machine and N500 in a day to qualify   for the draw for grinding machines.

Said Globacom, “All recharge types – physical and electronic – count towards the qualification. The higher the recharge amount, the higher the chances of winning.”

 


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