iStore Ikeja Mall opening Offers Customers’ Experience for Nigerians

After waiting several years to purchase genuine Apple products from reputable source, Apple products customers in Nigeria’s commercial capital, Lagos were delighted to formally welcome the first official iStore, reports Nigeria CommunicationsWeek.

Accessibility to official Apple products will increase in Nigeria with the opening of the first iStore locally - iStore Ikeja Mall. This one-of-a-kind retail store welcomed its’ first customers last week and thereby effectively making it more convenient for Nigerian consumers to purchase Apple products and accessories.

The iStore retail concept was first introduced in South Africa, where there are currently 13 stores in Johannesburg, Pretoria, Cape Town and Durban. These unique Apple destination stores offer innovative ideas regarding retail design, interactivity, customer service and support to provide an unrivaled shopping experience.

Rutger-Jan van Spaandonk, iStore’s executive director said: “We are thrilled to be opening the first iStore in Nigeria. iStore’s expert team and amazing customer service are the hallmarks of iStores throughout South Africa and we will strive to deliver the same in Nigeria.”

Miss Modupe Ise-Oluwatope, a banker said she was delighted witness the Apple store unveiling. “Yes, I had to be here to witness the event. It’s delightful knowing that nobody will sell fake to you anymore.”

iStore Ikeja Mall has been designed as a base for the Nigerian Apple community, where customers are encouraged to learn how to get the most out of their Apple products through hands-on product experiences and professional advice.

 Convenient free services such as in-store tech support and product setup and demonstrations will be available from a knowledgeable team of Apple heroes.

In addition to these value added services, iStore Ikeja Mall will offer free training through a tailored programme that covers Apple hardware and software, which provide customers with the opportunity to get to know their Apple products better.

Furthermore, iStore Ikeja Mall offers Apple enthusiasts the peace of mind that they are purchasing from an official channel partner approved by Apple.

Customers are provided with the benefit that if any repair issues arise during the warranty term, the product will be repaired or replaced by an Apple Authorised Technician and there is a required level of support that is mandatory for Apple Authorised Resellers.

 In addition to support and the standard warranty, iStore Ikeja Mall will offer an extended warranty of 1 year free of charge for all iPads.

The extra year of warranty extends the standard warranty to a 2 year period*. In order to qualify, customers must provide proof of purchase from iStore Ikeja Mall and register their iPad on www.isocietynigeria.com. More information is available on the extended warranty from www.isocietynigeria.com

In celebration of the iStore Ikeja Mall opening, customers will get a free sleeve or cover with the purchase of any iPad or Macbook. Visit www.myistore.com.ng for more information and to download the voucher for this promotion that can be used during opening month.

Van Spaandonk said the “iStore Ikeja Mall will offer more than just shopping - customers will have a unique retail experience in a world-class ambience. Nigerians are encouraged to treat iStore as the ultimate destination to test drive or purchase Apple products.”

The Lagos iStore offers customers two years of full warranty - the first year of warranty is supported through Apple’s warranty pro