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E-Business

IT Leaders’ Challenges: A Shortage Of Talent And A Need To Reinvent Cultures

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By Keith Fenner, VP: Sage Enterprise Africa & Middle East

African CIOs must master the difficult balance between managing the risks of deploying immature technologies and those of being left behind by emerging, disruptive trends if they are to help their businesses drive profitable growth in the years to come.

That’s one of the key insights I took from Gartner Symposium/ITxpo in Cape Town, where many speakers focused on the state-of-play in the Internet of Things (IoT), the blockchain, artificial intelligence (AI) and machine learning.

These disruptive technologies will transform the way we do business over the next five to 10 years, yet they are not quite ready for prime-time deployment. African organisations have a few years to experiment with the tech in non-critical applications so that they are ready when the technologies burst into the mainstream.

IoT plus blockchain will enable a wide variety of new business opportunities in the future. Though they are evolving, they have a decade or more before they are truly mature.

A lack of standardisation, the business process changes it will demand, and the impact of large ledger sizes on network and computing resources are among the challenges for blockchain. IoT, meanwhile, raises concerns of the diversity of the hardware in use, power consumption, network performance and privacy.

It’S Time To Experiment (And Learn)

Those factors preclude massive investment and wide deployment for business-critical applications. This is a time to conduct many small proofs of concept to develop best practices and build the organisational capacity and infrastructure for tomorrow’s digital business models. Constant experimentation and innovation are essential if companies are to keep up with the rate of change.

We recommend doing 6-8-week experiments to start the digital transformation journey. Fail fast, fix, and move on. But organisations that start this journey will find themselves challenged by a shortage of digital talent, difficulties in scaling up small-scale experiments and a need to reinvent organisational cultures for constant innovation.

Where Is The Talent?

The shortage of skills in emerging technology areas was a key theme of the conference and of the conversations I had with many attendees. Organisations need strong in-house technical knowledge and skills in IoT and blockchain to manage vendor risk in these emerging areas. Companies need people able to evaluate the specialist offerings from niche vendors so that they can make good choices in a complex and constantly changing landscape.

One thing’s for sure: top quality IT talent has never been in more demand, so make sure your business is set up to attract and retain it.

Innovation As Part Of The Culture

Many large organisations are treating innovation and disruption as separate disciplines because of the challenges of driving change in an established business and securing the right skills.

Companies are pursuing a range of strategies to drive innovation in their businesses, ranging from setting up venture capital funds and incubators, investing in tech and digital companies, running innovation challenges and forming strategic alliances with tech companies.

However, it’s not enough for the techies to know about the technology, or to build innovation hubs within the business to play with disruptive new solutions. Blockchain and the IoT will one day affect everyone from risk and compliance to production to sales to finance. Every team needs to start to understand what these technologies mean for the company’s future, and adopt innovation as part of its mandate.

It can’t be stressed enough that innovation can’t happen in isolation — it must be part of the organisation’s culture. The IT team needs to develop new skills and change its culture to support the organisation as it integrates new technologies into the business. They will need vision and storytelling skills to help the organisation prepare for this change.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

MRA Flags AI Concerns ahead of Press Freedom Day Today

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Media Rights Agenda (MRA), has unveiled a visual brief emphasizing the critical need for responsible and ethical use of Artificial Intelligence (AI) in journalism, particularly within Nigeria’s evolving media environment.

MRA Flags AI Concerns ahead of Press Freedom Day Today

This is coming ahead of World Press Freedom Day today.

The visual brief, developed under this year’s global theme, “Reporting in the Brave New World – The Impact of Artificial Intelligence on Press Freedom and the Media,” explores the opportunities and dangers AI poses to media freedom in Nigeria and across the world.

In a statement released in Lagos by John Gbadamosi, its programme officer,MRA noted that AI is quickly changing the way news is produced and consumed, adding that it offers powerful tools that can assist journalists in analysing data, translating stories into local languages, and extend the reach of vital information, especially to underserved areas with limited media infrastructure.

Gbadamosi added that AI can help to ensure that essential news and information are also disseminated to local communities.

However, Gbadamosi warned that the same technology is being weaponised to undermine truth and press freedom, saying: “While AI can be used to advance journalism, it can just as easily be exploited to spread disinformation, create deepfakes, and drown out independent voices with algorithmically generated propaganda.”

According to him, “In Nigeria, journalists face threats that go beyond just physical dangers; such threats now also encompass digital, algorithmic, and systemic harms and challenges, which requires media professionals to ensure that AI enhances, rather than undermines, media freedom and that technology is used to promote the truth, not distort it.”

“The visual brief breaks down key concepts like misinformation, disinformation, mal-information, and information overload, which are increasingly shaping Nigeria’s digital media ecosystem. It also raises concerns about AI-enabled surveillance, political manipulation, and the marginalisation of community-based journalists.”

Gbadamosi stated that the visual brief also advocates support for independent media, transparent AI regulations aligned with Nigeria’s context, increased digital literacy, and stronger accountability from tech companies regarding platform content and influence.

He therefore urged all stakeholders to advocate for responsible AI usage and a free, independent, professional and vibrant media environment in Nigeria, stressing that “when media freedom thrives, democracy lives.”


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Nigerians to Pay More for IDs as NIMC Raises Service Fees

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The National Identity Management Commission (NIMC) has raised the fees for all its products and services, including charges related to data modification on the National Identification Number (NIN) database.

In a statement issued in Abuja, Kayode Adegoke, NIMC’s Head of Corporate Communications, announced that the updated service fees are published on the commission’s official website.

Adegoke noted that the new pricing structure for NIMC’s services and products marks the first comprehensive review of its fees in over a decade.

The statement stated that the revised pricing is designed to align with prevailing operational costs and industry standards, while continuing to ensure that services remain accessible and affordable for all Nigerians.

The statement warned its Front-End Partners (FEPs) to comply with the newly approved rates, stating that any failure to do so could attract strict sanctions, including possible license revocation.

“The new structure ensures that the quality and integrity of our services remain uncompromised. We are committed to protecting the interests of Nigerians through fair and transparent pricing,” the statement read.

NIMC urged the public to report any Front-End Partners (FEPs) found charging beyond the approved rates. Reports can be directed to the Commission’s Inspectorate and Enforcement Unit via email at ieu@nimc.gov.ng

It further reaffirmed its commitment to delivering secure and dependable identity services. A complete list of the revised service fees can be accessed on its official website at www.nimc.gov.ng.

In a related development, Abisoye Coker-Odusote, Director General of the National Identity Management Commission (NIMC), expressed sincere appreciation to President Bola Ahmed Tinubu for his unwavering support in enhancing the National Identity Database (NIDB).

She also extended her gratitude to the Minister of Interior, Dr. Olubunmi Tunji-Ojo, and other key partners for their pivotal roles in advancing a sustainable and effective identity management system.

 


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PwC says AI Adoption by African Businesses will Unlock Growth

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Artificial intelligence (AI) adoption could boost Africa’s gross domestic product by an additional 4.9 percentage points by 2035, as the African economy is reshaped by the emerging technology.

This is according to PwC’s recently released report: Value in Motion. It is based on data-driven scenario analysis, which reveals that globally, AI has the potential to boost economic output by up to 15 percentage points over the next decade.

The global growth dividend from AI varies according to the region and depends on more than technical success – it also hinges on responsible deployment, clear governance, and public and organisational trust, notes the report.

This would effectively add one percentage point to annual growth rates − on par with the growth increment the world began enjoying with 19th century industrialisation.

In other scenarios analysed by PwC, characterised by lower trust and co-operation, the incremental boost to the economy from AI would be more muted at 8%, or in a pessimistic scenario just 1%.

The research finds that rapid reconfiguration of the economy is already under way. PwC analysis indicates the pressure for African businesses to reinvent themselves is at some of the highest levels seen in the last 25 years across six out of nine sectors in Africa.

The $150.54 billion in revenue in Africa is set to shift between companies in 2025 alone, a trend that begun prior to the recent global increase in tariffs.

PwC’s research suggests that over the next decade, industries will reconfigure to meet human needs in new ways, leading to the formation of new ‘domains’ that cross traditional sector lines.

Dion Shango, PwC Africa CEO, explains: “As the structure of the economy transforms, value will increasingly come from organisations that can connect the dots across traditional industry boundaries. By focusing on evolving customer needs and using technology to dramatically change the way business operates, business leaders can unlock a step change in growth.”

According to Google’s Digital Opportunity of Africa report, AI could contribute up to $30 billion to Sub-Saharan Africa’s economy by 2030. Africa stands to accelerate its growth through AI as more people gain connectivity and harness technology for good, it notes.

“Across the continent, a new generation of innovators are harnessing technology to solve some of the world’s most pressing challenges,” says Google.

In terms of AI’s impact on the climate, PwC’s analysis shows that while AI is set to accelerate growth, the costs of physical climate threats will impose economic constraints.

PwC’s economic modelling suggests that physical climate impacts could result in the African economy being over 12%smaller (globally: 7%) by 2035 in all scenarios than it would have been otherwise.

“Increased AI adoption is expected to lead to increased energy use by data centres. However, modest use of AI to drive energy-efficiency could offset this increased use of energy. PwC estimates that the energy use and emissions impact of AI would be neutral if each additional percentage point of AI use led to innovations which cut energy intensity by just 0.1% globally,” says the report.


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