Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Connect with us

E-Business

Jeff Bezos Trillionaire Tale and Nigeria eCommerce

Published

on

Kindly share this post

By Aliyu Yakubu

America’s Jeff Bezos, founder of e-commerce giant, Amazon, is becoming a trillionaire in the midst of COVID-19 global pandemic. This is both good and bad news. Good news because it is the reward of foresight and tenacity.

Jeff Bezos Trillionaire Tale and Nigeria eCommerce

Bad news because in the midst of the same pandemic, his e-commerce counterparts in Nigeria are counting losses. The difference is not in the business dexterity of Bezos nor in the poor marketing skills of the Nigerian counterparts. The difference, unfortunately, is how the two governments reacted to the pandemic and its attendant lockdown.

While the US government gave a clear signal to e-commerce companies in America to move freely during lockdown to make delivery in anticipation of a surge in online shopping, the Nigerian government did the opposite. It locked down e-commerce activities by not clearly classifying e-commerce companies and their workers under ‘essential services’.

This is the difference between a 21st century policy-smart government and a policy-dumb government. The US government anticipated a spike in online sales during the lockdown and gave free access to Amazon and other e-commerce workers. The Nigerian government was too happy to lock down e-commerce firms alongside other businesses.

Now, for the smartness of the US government, Bezos is walking his way to trillions. Imagine the tax that would add to US government purse. Imagine the number of jobs it will save when other companies around the world have either furloughed their staff or have sacked them outright.

This is a case of the absence of critical and strategic thinking in the Nigeria public ecosystem. Our leaders are not intentionally progressive. You cannot lock down a critical driver of the economy at a time you have decreed no-movement for the populace. It is also a function of low appreciation and lack of understanding of what e-commerce really means and how it works.

In the wake of the lockdown, somebody ought to have anticipated that Nigerians would resort to making online purchases, hence the overriding need to categorise e-commerce workers as persons on essential duty. The nature of e-commerce is that it’s unobtrusive, does not draw physical crowd yet it effectively services clients from its backend through the delivery channels. In this way, issues of non-compliance with social distancing and other precautionary protocols do not arise.

The paradox of the Nigerian e-commerce story during the pandemic is that they were lumped with other regular businesses and clamped with the same lockdown measure. They are not. Their staff were treated as non-essential duty persons. It took some explanation for them to be allowed to do their businesses during the lockdown. In some states, it was practically impossible as e-commerce delivery workers were either harassed or turned back from performing their duties.

For instance, some delivery staff of Konga, Africa’s fastest growing and most innovative e-commerce company, were either harassed or turned back from making deliveries. Delivery men were harassed while moving items inter-state. There were also reported cases of harassment within some metropolis. Lagos was no exception.

In Rivers State, not a single Experience Store was opened during the lockdown. Strict enforcement by the state government meant no e-commerce delivery man was allowed movement even within the metropolis.

You cannot build economies when you shut down all channels of trade. In the western world and Asia, persons on lockdown turned to online purchases to restock. Their governments clearly exempted e-commerce outfits from the list of companies that must remain shut for as long as the lockdown lasted. The net result is beginning to show in the balance sheet of Jeff Bezos’ Amazon.

Comparisun, a company which allows small- to medium-sized firms to compare different business products, projects that Bezos will by 2026 emerge as the world’s first ever trillionaire, an honour he won’t be sharing with nobody, not even with Bill Gates of Microsoft whose fortunes keep growing with the birth of more technologies.

Their projection shows Bezos reaching trillionaire status by 2026. The company said their projection is based on taking the average percentage of yearly growth over the past five years and applying it to future years. Comparisun shows Bezos’ net worth grew an average of 34% over the last five years.

As of Thursday May 14, Bezos’ net worth was estimated at $143 billion, according to Bloomberg’s Billionaires Index, which tracks the worth of the world’s richest people daily. Compared to last year, Bezos’ worth has surged by more than $28 billion. He profited heavily from the coronavirus pandemic. Shoppers denied access to physical stores turned to online stores to make purchases from groceries to gaming machines, toys for the kids and big toys for the parents. The lockdown was the appropriate time to change household electronics for most parents, just anything to fight the boredom.

In Nigeria, there were cases of security men delaying delivery for days by ‘impounding’ vehicles and keeping them for as long as they wished. Delayed delivery makes nonsense of e-commerce. One of the unique selling points of online shopping is prompt delivery of goods. Once purchased goods are delayed, the suspense dies and so does the utility of the goods. Unfortunately, this was what Nigeria’s e-commerce companies suffered during the lockdown. At a time they were supposed to win more patronage and disciples into the e-commerce family, they got stuck in resolving issues of violation of lockdown rules while their counterparts in Europe and America simply worried about their balance sheet.

Now, the difference is clear. Bezos and others are smiling to the bank; their Nigerian counterparts are counting losses. Lesson: When next you lock down a state or city, make sure that e-commerce workers are exempted.

However, beyond Nigeria e-commerce fraternity, Jeff Bezos himself must learn the lessons of his capitalist expansionism. When the news of his impending trillionaire status broke, Twitter went agog. Elizabeth Warren, business woman and Democratic presidential candidate tweeted: “While Bezos is on the track to become a trillionaire in the middle of a pandemic, Amazon is ending overtime pay for warehouse and delivery workers on the frontline. This is immoral.”

While I congratulate Bezos for his feat, I should also remind the Nigerian government that e-commerce deserves a better deal next time.

 

 

 

 


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Kike, Nigerian Tech Firm Launches ‘Kike AI’ for Kitchen Innovation

Published

on

Kindly share this post

Kike Technologies, a Nigerian technology firm, has launched ‘Kike AI’, a revolutionary artificial intelligence-driven kitchen application designed to transform Nigeria’s food and cooking gas industries.

Kike, Nigerian Tech Firm Launches ‘Kike AI’ for Kitchen Innovation

The app aims to enhance convenience for consumers while optimising gas supply through predictive technology.

Speaking at the launch event, Femi Oye, CEO of Kike Technologies, highlighted the app’s ability to address a common household issue, unexpected depletion of cooking gas.

“Using advanced algorithms and data analytics, this app can forecast when a user’s gas cylinder is running low, enabling them to order refills ahead of time,” Oye explained.

Beyond individual household benefits, Kike AI is expected to have a broader economic impact by creating jobs within the logistics, gas retail, and food industries.

“We anticipate significant job growth as the app gains traction, particularly in delivery and gas station services,” Oye noted.

The app is also designed to bridge the digital gap, specifically targeting women and marginalised groups by providing them with opportunities to showcase their culinary skills and earn a sustainable income.

According to Oye, this initiative will not only empower women economically but also help preserve Nigeria’s rich culinary heritage.

By leveraging AI technology, Kike AI aims to revolutionise everyday cooking experiences, support economic development, and create essential employment opportunities in Nigeria’s growing tech and food sectors.

The application is expected to drive a shift towards more efficient cooking gas management, ensuring affordability and ease of access for millions of users.


Kindly share this post
Continue Reading

E-Business

Africa’s Data Workers are Being Exploited by Foreign Tech Firms – Report

Published

on

Kindly share this post

Data workers in Africa often have a hard time, according to a report published in theconversation.com, a nonprofit, independent news organization dedicated to unlocking the knowledge of experts for the public good.

Africa’s Data Workers are Being Exploited by Foreign Tech Firms – Report

The article by Mohammad Amir Anwar, senior lecturer in African Studies and International Development, University of Edinburgh, found that data workers in Africa face job insecurities – including temporary contracts, low pay, arbitrary dismissal and worker surveillance – and alarming physical and psychological health risks.

The consequences of their work can include exhaustion, burnout, mental health strain, chronic stress, vertigo and weakening of eyesight.

Data work includes text prediction, image and video annotation, speech to text validation and content moderation.

The world of data work is built on labour arbitrage – exploiting the fact that workers earn less and have less protection in some countries than in others.

Large technology firms often outsource this work to the global south, including African countries like Kenya, Uganda and Madagascar, and also India and Venezuela.

The result is complex production networks that are generally opaque and shrouded in secrecy.

Workers and researchers have issued many warnings about data workers’ health.

Despite numerous court cases in multiple jurisdictions, nothing much has been done to address these issues either by tech companies or by regulators.

Still, the news of the death of a Nigerian content moderator, Ladi Anzaki Olubunmi, who was found dead in her apartment in Nairobi, Kenya on 7 March 2025, came as a shock.

While the circumstances of her death are still unclear, it has renewed calls for wider systemic change.

Her death has sparked condemnation from the Kenyan Union of Gig Workers, which demanded an investigation.

Since 2015, we have been studying the central role of African data workers in building and maintaining artificial intelligence (AI) systems, acting as “data janitors”.

Our research found that companies rarely acknowledge the use of human workers in AI value chains, thus they remain “hidden” from the public eye. In other words, the world of AI is built on the toil of human workers most people are unaware of.

In this article, we outline key steps needed to protect these data workers in Africa.

They include business process outsourcing regulations, ensuring quality rather than quantity of jobs, and providing social protection. There is also a need to name and shame companies that maltreat data workers.

Data work needs tighter regulation.

Regulation

Business process outsourcing is the practice of procuring various processes or operations from external suppliers or vendors.

Firms that do this are sometimes trying to evade local regulations (like minimum wages) and responsibility towards workers’ welfare (via sub-contracting and the use of temporary employment agencies).

This is happening in Africa as some data training firms and digital labour platforms circumvent local labour laws.

But there is more to the story.

Data work is also seen by lawmakers and practitioners as a solution to the rampant unemployment and informality across Africa.

African governments have actively created regulatory environments that enable these practices to thrive, despite adverse outcomes for workers.

Nonetheless, new regulations have been proposed lately, like the Kenyan government’s Business Law (Amendment) Bill, 2024 targeting the wider business process outsourcing and IT-enabled services sector.

Particularly, it makes business process outsourcing firms responsible for any claim raised by employees. It ensures some accountability for firms bringing data work to Africa.

Other governments should follow with similar measures ensuring worker rights are enforceable. Some data workers are hired on contracts as short as five days and get paid less than the local minimum wage.

Firms found violating labour standards should be penalised.

In fact, there is an urgent need to create regional or continent-wide regulatory frameworks covering the business process outsourcing sector, limiting the space for firms to exploit workers.

It’s possible, however, that jobs might be lost as firms relocate to places with favourable laws, an everyday reality in the outsourcing networks.

Quality, not quantity

African governments should prioritise the quality of jobs and not quantity. Policymakers should think about wider national economic development plans, particularly structural diversification and upgrading of their economies.

Historically, these strategies have resulted in success in some states, addressing social and economic issues such as unemployment, poverty and inequality.

Another option for African governments is to enhance social protection among data workers.

Financing this is a serious issue, so proper taxation and compliance among workers and employers is urgently needed.

Finally, there is a role for naming and shaming firms that treat their data workers poorly. There is evidence that such efforts improve compliance and firms’ behaviour.

Worker movements

African data workers have taken risks in openly speaking about their experiences.

But these kinds of approaches work well when combined with collective bargaining.

Workers have historically won their labour and civil rights after long and hard-fought struggles.

There is a long history of African worker movements and trade unions resisting the apartheid and colonial regimes across the continent.

While the freedom of association is enshrined in the African Charter on Human and Peoples’ Rights and most governments have legislation committed to collective bargaining, it is rarely implemented in the new outsourcing sectors, particularly data work.

It is also difficult to organise workers in the industry, because of the high churn rate. For instance, data training firms like Sama offer short-term contracts to employees, often as short as five days.

Some firms are hostile to workers’ organising activities.

But numerous data worker-led associations have emerged in Africa recently, some led by the co-authors of this article.

Techworker Community Africa, African Tech Workers Rising, African Content Moderators Unions and Data Labelers Association are among them.

These initiatives are crucial to ensure workers have decent remuneration, work-life balance, adequate working hours, protection against arbitrary dismissal, safe working environments, and contributions towards their health and welfare.

Several high-profile court cases are currently being pursued by African data workers against Meta and Sama.

There is precedent. In 2021. Meta was ordered by a Californian court to pay US$85 million to 10,000 content moderators.

AI-dependent tools such as ChatGPT or driverless cars would not exist without African data workers. They are tired of being “hidden”. They deserve to be treated with respect and dignity.

 

Mophat Okinyi, Kauna Malgwi, Sonia Kgomo and Richard Mathenge co-authored this article.


Kindly share this post
Continue Reading

E-Business

NIMC Says NIN Mandatory to Government Loans

Published

on

Kindly share this post

National Identity Management Commission (NIMC) said the National Identification Number (NIN) is a mandatory requirement for securing government loans.

NIMC Says NIN Mandatory to Government Loans

NIMC said on its social media platform that the identity number has become compulsory for Bank of Industry (BOI) loans.

NIMC said, “Enroll for your NIN today to access business aid and other opportunities from the Bank of Industry.

“To access the services of the Bank of Industry (BOI), enroll for the NIN.”

Recall that the federal government, through the Federal Ministry of Industry, Trade, and Investment (FMITI), established three funds totaling N200bn to support businesses across Nigeria.

The fund will be accessed at nine per cent interest, to be disbursed by the Bank of Industry (BOI).

The funds established by the government were the Presidential Conditional Grant Scheme (PCGS), the FGN MSME Intervention Fund, and the FGN Manufacturing Sector Fund.

The government appointed BOI as the executing agency for the funds and is empowered with the responsibility for their day-to-day administration.

“The Presidential Conditional Grant Scheme (PCGS) is a N50bn grant scheme to support eligible Nano Business owners. The grant will be disbursed to a minimum of 1,000 beneficiaries, especially women and youths, per Local Government Area (LGA) in the 774 LGAs across the nation and the six Council Areas in the FCT.

“The target Nano businesses include traders, food vendors, ICT businesses, transporters, artisans, and creatives, among others,” said Dr. Olasupo Olusi, managing director/chief executive officer, BOI.

 

 

 

 

 

 


Kindly share this post
Continue Reading

Trending