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Jumia Customer and Delivery Associate Relive Black Friday Experience

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For Jumia Nigeria online customers, the 2021 Black Friday has come and gone, but the memory will linger for those who were able to leverage the window for best deals on their choice items. From flash sales, to treasure hunts, customers on the platform were treated to interesting offers that could only happen during the Black Friday.

While Black Friday sales are over on the Jumia platform, customers are still living the experience of the bargains sealed during the period.

Sandy Nze is the CEO of Sanlinks Communications. Her shopping experience on Jumia has lasted for seven years. According to her, Black Friday sales are what she looks forward to every year, and the experience for her, keeps her coming for more.

“I shop at Jumia and I look forward to all the Jumia Black Friday sales. In the past seven years I’ve been with Jumia, the black Friday sales have been amazing.

“Last black Friday, I had awesome discounts on fashion items. I shopped for everyone in my house, I shopped for my baby.

“The discounts were so huge I couldn’t get that elsewhere in the market. Jumia warranty is so intact because there was a case when I ordered it and the colour was different, I sent it back and got my money back in full,” she said.

Shopping is never complete until the goods are delivered at the doorsteps of the customer. This important link in the ecommerce chain is handled by delivery associates who ensure items are not just delivered to the right address, but also delivered in good condition.

The world of these agents is not the same during the busy period of Black Friday sales. Ayodele Olaoye, a delivery associate with Jumia for over five years, gives insight into what goes into the delivery process during the Black Friday rush.

“Jumia Black Friday is a season of unbelievable discounts and as usual, there is always a surge in customer orders. So to ensure I meet up, I rest well, my phone fully functional and my vehicle in perfect shape.

“I also listen to music while working to help me deal with the pressure, remain vibrant and productive. To me as a delivery associate, delivering happiness is a high priority during Black friday,” he said.

Though Black Fridays offer discounts on products like no other sales period, those familiar with online shopping know there are still more to look out for on ecommerce platforms during  the yuletide. Like in the past years, Jumia said there are plans to treat customers to special sale offers in the coming weeks as the gifting season rolls in.


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E-Business

Kaspersky Identifies New Stealthy Ransomware

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Kaspersky’s Global Emergency Response Team has identified a previously unseen ransomware strain in active use, deployed in an attack following the theft of employee credentials.

The ransomware, dubbed “Ymir”, employs advanced stealth and encryption methods. It also selectively targets files and attempts to evade detection.

Ymir ransomware introduces a unique combination of technical features and tactics that enhance its effectiveness.

Uncommon memory manipulation techniques for stealth. Threat actors leveraged an unconventional blend of memory management functions – malloc, memmove, and memcmp – to execute malicious code directly in the memory.

This approach deviates from the typical sequential execution flow seen in widespread ransomware types, enhancing its stealth capabilities. Furthermore, Ymir is flexible; by using the –path command, attackers can specify a directory where the ransomware should search for files.

If a file is on the whitelist, the ransomware will skip it and leave it unencrypted. This feature gives attackers more control over what is or isn’t encrypted.

Use of data-stealing malware. In the attack observed by Kaspersky experts, which took place on an organisation in Colombia, threat actors were observed using RustyStealer, a type of malware that steals information, to obtain corporate credentials from employees.

These were then utilised to gain access to the organisation’s systems and maintain control long enough to deploy ransomware. This type of attack is known as initial access brokerage, where attackers infiltrate systems and sustain access.

Typically, initial access brokers sell the access they gain on the dark web to other cybercriminals, but in this case, they appear to have continued the attack themselves by deploying ransomware.

“If the brokers are indeed the same actors who deployed the ransomware, this could signal a new trend, creating additional hijacking options without relying on traditional Ransomware-as-a-Service (RaaS) groups,” explains Cristian Souza, Incident Response Specialist at Kaspersky Global Emergency Response Team.

Advanced encryption algorithm. The ransomware employs ChaCha20, a modern stream cipher known for its speed and security, even outperforming Advanced Encryption Standard (AES).

Although the threat actor behind this attack has not shared any stolen data publicly or made further demands, researchers are closely monitoring it for any new activity. “We haven’t observed any new ransomware groups emerging in the underground market yet.

Typically, attackers use shadow forums or portals to leak information as a way to pressure victims into paying the ransom, which is not the case with Ymir. Given this, the question of which group is behind the ransomware remains open, and we suspect this may be a new campaign,” elaborates Souza.

Looking for a name for the new threat, Kaspersky experts considered a Saturnian moon called Ymir. It is an “irregular” moon that travels in the opposite direction of the planet’s rotation – a trait that intriguingly resembles the unconventional blend of memory management functions used in the new ransomware.

 


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Nigeria, Ghana Africa’s Digital Hubs Hardest Hit by Cyber Attacks – Report

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Nigeria, a major digital hub in Africa, has one of the highest volume of cyberattacks in West Africa, coming in at 2,721 for the first half of 2024.

Nigeria, Ghana Africa’s Digital Hubs Hardest Hit by Cyber Attacks - Report

Attacks on the computer-related services field were prevalent, as in Ghana, with 867 incidents, but local beauty salons were second on the list for Nigeria, enduring 206 incidents, followed by data processing hosting companies at 116.

“The growing complexity of distributed denial of service (DDoS) threats seen worldwide, including a notable increase in both attack frequency and sophistication, is clearly reflected in Nigeria. The country experienced more complex attacks than others within the region, with 23 different attacks vendors seen in one single attack, from TCP and CLDAP (Connection-less Lightweight Directory Access Protocol) attacks to Domain Name System (DNS) amplification and many more,” Bryan Hamman, regional director for Africa at NETSCOUT, adding that the country stood out third on the list.

Ghana, however, led the region in both the frequency and diversity of cyber threats for the first half of 2024, facing a high volume of DDoS attacks directed at industries including computer services and telecommunications.

In fact, according to NETSCOUT’s 1H2024 DDoS Threat Intelligence Report (TIR), the country was subjected to a total of 4,753 attacks over the six months, of which 2,759 were aimed at computer-related services businesses. Wireless telecommunications carriers (except satellite) received the second highest number of attacks, at 110, with full-service restaurants also noted as another vertical industry under fire. Furthermore, Ghana experienced by far the highest volume attack in West Africa, with the maximum bandwidth of its largest DDoS attack measuring 314.25 Mbps.

Known for an economic resilience that is driven by agriculture and mining, Guinea surprisingly took second spot in the NETSCOUT results for West Africa in terms of attack frequency, with 2,918 incidents listed. Wireless telecommunications carriers bore the brunt of these strikes, which were mostly TCP-type attacks.

Côte d’Ivoire and Liberia both faced similar attack frequencies, with 1,598 and 1,515 incidents noted respectively. The two countries also experienced similarities in the types of attacks vectors used – mostly TCP-related – as well as the sector that was hardest hit, which was wireless telecommunications for both.

Again, wireless telecommunications carriers were identified as the prime targets for threat actors in Benin (196 incidents), Senegal (107), Mali (32) and Cameroon (16).

“This is in line with NETSCOUT’s global Threat Intelligence Report figures, which measured attacks on the sector at 834,471 for the first part of 2024, a substantial 34 per cent increase on the figures seen for 2H 2023, which was calculated at 622,295. We believe this points to an objective by cybercriminals to disrupt critical communication infrastructure,” Hamman said.

 

 


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NITDA Invites Public Input on Guidelines for IT Projects and Regulatory Instruments

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The National Information Technology Development Agency (NITDA) is seeking public feedback on several draft documents related to Information Technology (IT) projects and regulations. This aligns with NITDA’s commitment to an open and collaborative rulemaking.

The legal Documents Open for Public Review are:

  1. Guidelines for Licensing IT Projects Clearance Compliance Assurance Firms 2024;
  2. Regulatory Guidelines for Electronic Invoicing in Nigeria;
  3. Guidelines for Software Development; and
  4. Guidelines for Software Testing.

NITDA is also proposing the amendment of the Guidelines for Clearance of IT Projects for Federal Public Institutions (FPIs). guidelines, initially issued in 2018.

The Guidelines for Licensing IT Projects Clearance Compliance Assurance Firms 2024 aims to ensure that IT projects within Federal Public Institutions (FPIs) are managed and implemented according to approved and established standards, regulations, and best practices.

The instrument will regulate and professionalise the clearance of IT projects, ensuring that FPIs IT projects and initiatives are effectively conceptualised, designed, evaluated, and compliant with relevant Federal Government extant rules and standards in line with the Federal Government’s digital infrastructure goals and the Renewed Hope Agenda.

The Regulatory Guidelines for Electronic Invoicing is designed to promote transparency and deepen the use of technology for e-government automation as well as support the fiscal development of Nigeria through prudent administration of government revenue.

The guidelines will improve tax compliance, enhance efficiency and enhance standardisation and interoperability, thereby ensuring that Nigeria is ready for international digital commerce.

The Guidelines for Software Development establishes the minimum requirements for the development of software to be used by Nigerian government entities. It ensures that all software meets quality, security, and operational standards, promotes the growth of the local software testing market, and enhances the efficiency and effectiveness of government services.

The objectives of the guideline are to ensure that software is fit-for-purpose, meeting functional and non-functional requirements, and protect government institutions from operational risks through security, reliability, and performance standards.

To Participate:

These draft documents have undergone internal review and stakeholder consultations. NITDA now invites the public to contribute their feedback by reviewing the documents available for download at: https://nitda.gov.ng/draft-regulatory-instruments/

Public participation is crucial for NITDA to develop comprehensive and effective regulatory instruments.

By considering diverse perspectives, NITDA can ensure these guidelines best serve the needs of the IT industry and promote the development of a thriving digital economy in Nigeria.

Stakeholders are advised to  send in their review to [email protected] on or before 26th November 2024.

 


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