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Telecom

Kano Trade Fair: Emir of Kano, Others Applaud NCC’s Consumer Initiatives

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The Emir of Kano, Alh. Aminu Ado Bayero, influential individuals, who visited the Nigerian Communications Commission (NCC) pavilion as well as telecom consumers, who participated at the ‘NCC Special Day’ at the recently-concluded 42nd edition of the Kano International Trade Fair, 2021 in Kano State, have commended the Commission for its various consumer-centric initiatives.

Bayero engaged the Commission’s staff at the NCC Pavilion while asking series of questions about the activities of NCC as it relates to service delivery and subsequently commended Management of the Commission led by its Executive Vice Chairman, Prof. Umar Danbatta, for being consumer-focused in its regulatory activities.

He charged other regulatory organisations across the country to emulate NCC’s template of constantly creating platforms, leveraging different fora and emplacing frameworks and initiatives to enhance consumer protection in their respective sectors which they supervise.

Another eminent visitor to the Commission’s pavilion on the exhibition ground at the trade fair was the Karaje in Kano State, Alh. Ibrahim Abubakar II. Several other telecom consumers also thronged the NCC’s Stand where representatives of various mobile networks, namely MTN, Glo, Airtel and 9mobile were on hand to resolve all complaints referred to them by the Commission’s official at the pavilion.

Aside having their complaints resolved, the NCC officials also shared Information, Education and Communication (IEC) materials on various topical telecom issues to consumers both at the NCC Pavilion and, more importantly, at the ‘NCC Day’ event which held later in the afternoon of December 6, 2021.

Addressing a large gathering of telecoms consumers at the NCC Day event, the Executive Vice Chairman of NCC, Prof. Umar Garba Danbatta, thanked the Kano Chamber of Commerce, Industry, Mines and Agriculture (KACCIMA), organisers of the fair, for the constant invitation to NCC to leverage the trade fair platform as an avenue for engaging telecom stakeholders, especially the consumers.

Danbatta, who was represented by the NCC’s Director, Public Affairs, Dr. Ikechukwu Adinde, spoke on the theme of the trade fair: ‘Consolidating the Challenges of Covid-19 Pandemic to Opportunities for Growth and Development of Micro, Small and Medium Enterprises (SMEs) in Nigeria,” and promised that the Commission will continue to stimulate the increased access to digital infrastructure to support businesses and individuals, as well as constantly protect consumer rights and privileges.

According to Danbatta, telecommunications sector has been a major driver of the digital economy agenda of the Federal Government, as it continues to provide the needed digital sinews that support the economy, especially during the COVID-19 pandemic and its attendant restriction period.

“Since the outbreak of the pandemic, government institutions, businesses and individuals have relied heavily on telecoms services to carry out their daily operations and official routines.

“In response to the increased demand for telecoms services, the Commission put a number of regulatory measures in place to ensure seamless access by Nigerians to telecommunications services and protect them against any adverse impact on the quality of service enjoyed by consumers,” he said.

He said as the Commission continue to drive the remarkable digital transformation being witnessed in the Nigerian economy, one area that the Commission pays greater priority to is how consumers are treated by the service providers.

“This is why at NCC, we continue to treat consumers as Kings and Queens. Of course, that is who they are because without the consumer, both the regulator and the service providers have no business being in business,” he said.

Danbatta reiterated NCC’s commitment to protecting and empowering consumers – whether individuals and corporate consumers – from unfair practices willingly or unwillingly orchestrated by the service providers.

“This is based on our regulatory mandate of ensuring that consumers of telecommunications services deserve to get value for their money, and to be treated right as very important stakeholders in the scheme of things,” he added.

In the same vein, Efosa Idehen, Director, Consumer Affairs Bureau, NCC, in his address, took a great deal of time enlightening the consumers on various consumer-centric initiatives put in place by the Commission to protect consumer rights. The initiatives, explained in great details, include the NCC’s various channels of lodging complaints, the NCC toll-free Number 622, the Do-Not-Disturb (DND) short code 2442, the NCC’s Emergency Number 112, among several other consumer-focused programmes.

In his remarks, President, Dalhatu Abubakar, KACCIMA, applauded NCC for prioritising consumer protection in all that it does.

“I commend you for your efforts in ensuring that telecoms continue to play a critical role in not only transforming the way people live, work and play but also contribute significantly to the growth of Nigerian economy, as evidenced in the sector’s impressive contribution to the Gross Domestic Product (GDP),” he said.

Telecom consumers, who won various prizes in a raffle conducted to excite them at the event, also expressed appreciation to the Commission for being one of the leading public institutions championing the interest of the consumers.

 

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Anambra Deepens Digital Reforms, Eyes Top Ranking in Ease of Doing Business

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From Angela Nwanodu

Anambra State has reaffirmed its commitment to building a tech-driven and business friendly environment.

The State Government led by His Excellency, Prof. Charles Chukwuma Soludo, CFR reiterated the commitment at the maiden State Action on Business Enabling Reforms (SABER) technical session and statewide town hall meeting on Tuesday, July 8, 2025, held at the International Conference Center, Awka.

The event formed part of the nationwide tour by the Presidential Enabling Business Environment Council (PEBEC), bringing federal reform champions face-to-face with state officials, private sector leaders, and the business community.

In his remarks, Governor Soludo who was represented by the Deputy Governor, Dr. Onyeka Ibezim, welcomed the PEBEC team and stakeholders, describing the session as timely and essential.

He stressed that Anambra’s business reforms are deliberate and data-driven, echoing Governor Charles Chukwuma Soludo CFR’s belief that “if you can’t measure it, you can’t improve it.”

Governor Soludo reaffirmed that although Anambra currently ranks 7th nationally and leads the South East on ease of doing business, the state views reforms as an ongoing, measurable process grounded in technology, planning, and accountability.

Princess Zahra Mustapha Audu, DG of PEBEC, in her goodwill remarks delivered via video, described the SABER programme, a $750 million World Bank-supported initiative, as a transformative partnership co-designed to help states implement global standards and create easier, more transparent business environments.

She stressed that while designing reforms matters, real impact comes from effectively implementing them, with states as the true engines of economic growth.

The State Commissioner for Budget and Economic Planning, Mrs. Chiamaka Nnake, in her opening remarks, emphasized that with over 98% of Anambra’s wealth held by the private sector, government reforms must be deliberate and responsive.

She noted that under Governor Soludo’s leadership, Anambra has remained intentional about ensuring businesses face fewer obstacles and enjoy a competitive edge.

During the technical session, PEBEC reform leaders Ohiemi Gabriel, Ifeanyi Icheke, and Oluwatofunmi Odunladi commended Anambra’s reform champions for their consistent efforts in reporting, as well as the state government’s resolve which earned the state 7th place nationally and first in the South East in 2021 and 2023.

They encouraged Anambra to deepen its reforms ahead of the next ranking in December 2025, which will spotlight top-performing states and most improved states, alongside tailored recommendations for investors.

The highlight of the event was the panel discussion and town hall meeting anchored by the PEBEC team, featuring members of the State Executive Council as panelists, including the MD/CEO of the Anambra State ICT Agency, Chukwuemeka Fred Agbata, CFA; Commissioners for Industry, Lands, Power and Water Resources; MD of ANSIPPA; and MD of ASBA.

During this session, panelists discussed how technology is central to Anambra’s reform agenda. They spotlighted initiatives like the ANAMGIS (Anambra Geographic Information System), which digitizes land processes; the Grievance Redress Mechanism that swiftly addresses investor concerns; the adoption of the .anambrastate.gov.ng domain to standardize official digital communications and strengthen trust in government services; and the ongoing expansion of fiber ducts to enable 5G connectivity, all reflecting the administration’s “Everything Technology, Technology Everywhere” vision.

The conversation also highlighted Solution Lens, a civic engagement platform designed to deepen citizen participation and transparency by allowing residents to track and report on government projects across the state.

Together with strategic projects like road constructions which are deliberate efforts by Governor Soludo to inter- connect Anambra State for easy moving round in doing business.

These reforms aim to enhance transparency, and position Anambra as a smarter, investor-friendly state

As Anambra prepares for the next PEBEC evaluation, government and stakeholders reiterated their resolve to keep reforms measurable, digital-led, and investor-focused

With technology and intentional governance at its heart, Anambra State is strengthening its position as a modern hub where businesses can invest, scale, and thrive.


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MTN’s Karl Toriola and Business Leaders Champion Corporate Climate Reform

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In a defining step toward sustainable transformation, Nigeria has officially joined the global Climate Governance Initiative (CGI), a platform empowering corporate board members to take decisive climate action.

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The initiative’s virtual launch drew a dynamic mix of leaders—former ambassadors, government officials, business executives, and climate advocates from across Africa and beyond.

Dr. Myma Belo-Osagie, Chair of the CGI Nigeria Advisory Board, welcomed attendees with a call to reimagine corporate leadership: climate risks, she noted, should no longer be treated as external issues—they must be integrated into strategic decision-making. She pointed to green finance, regenerative agriculture, and circular business models as key areas of opportunity.

Echoing that sentiment, MTN Nigeria CEO, Dr. Karl Toriola, warned that climate challenges already influence everything from access to capital to long-term competitiveness. “Climate risk directly affects our bottom line. It’s no longer optional to care—it’s necessary,” he said.

Toriola detailed how MTN has embedded climate governance at the core of its operations. From energy-efficient innovations like solar-powered towers and motion-sensor lighting to a nationwide battery and device recycling program, MTN is actively reducing its environmental footprint. Crucially, all executive performance indicators now include sustainability goals—with incentives tied to measurable impact.

He didn’t shy away from the hard truth: genuine climate progress will require sacrifice. “You can’t make an omelet without breaking eggs,” he said, urging corporate leaders to prioritize climate resilience even when it’s inconvenient or costly.

As CGI Nigeria joins a growing global network of corporate climate advocates, the message is clear—business leadership must go beyond profit to steward environmental accountability. From the boardroom to rural infrastructure, Nigeria’s private sector has a pivotal role in shaping a more sustainable future.


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Save & Win: FCMB Promo Makes 12 Millionaires, Over 3,000 Winners

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First City Monument Bank (FCMB) has rewarded 3,016 customers in Season 10 of its ongoing Millionaire Promo. So far, 12 customers have won the top prize of ₦1 million each, while 3,004 others have received different cash rewards.

The winners were selected through electronic draws held between January and June, ensuring broad participation. The promo is open to new and existing savings account holders and ends in September.

During the fifth draw held on June 17, four additional customers won the star prize of ₦1 million each, with 112 others also receiving cash prizes. The latest millionaires include Ranti Badmos from Lagos, Wilson Onoezikome in Kaduna, Esther Obafemi in Ijebu-Ode, Ogun State, and Israel Oruma in Asaba, Delta State.

Israel Oruma, a timber merchant, expressed his delight at winning, saying the prize would significantly support his business.

“This is a pleasant surprise. I have been facing financial challenges recently. The ₦1 million will go a long way in assisting me. I’m investing it in my business and will encourage all my staff, family, and friends to open an account with the Bank. Thank you, FCMB.”

Adetunji Lamidi, Divisional Head of Personal Banking at FCMB, said the Millionaire Promo reflects the bank’s broader mission to enable financial security and opportunity for everyday Nigerians.

“At a time when many are facing economic pressure, savings-driven initiatives like this shift the focus from getting by to making progress. It gives people a reason to save, rewards loyalty, and shows that banking helps create real-life impact.”

Speaking on the integrity of the selection process, Oyinkan Kusamotu, Principal Legal Officer at the Lagos State Lottery and Gaming Authority, stated: “It’s great to witness FCMB’s commitment to compliance, fairness, and transparency throughout the draw process, which builds trust with customers and stakeholders.”

To qualify for Season 10 of the FCMB Millionaire Promo, customers must increase their account balance by at least ₦10,000 and maintain it for 30 days to enter the monthly and seasonal draws. Each additional ₦10,000 saved increases the customer’s chances of winning. Dormant or inactive account holders can also participate by reactivating their accounts. Draws are held nationwide, giving everyone a fair opportunity to win.


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