Telecom
Kelvin Strengthens Executive Leadership Team to Serve Its Customers Better

Kelvin, the leading collaborative control software company delivering industrial intelligence, has bolstered its executive leadership team with strategic hires and internal promotion.

L-R: Suhail Jiwani, Chief Technology Officer, Sheena Chandra, Chief Strategy and Business Development Officer, and Citalouise Geiggar, Vice President of Marketing from Kelvin
The company is delighted to announce that Suhail Jiwani has been promoted to Chief Technology Officer; Sheena Chandra has been appointed Chief Strategy and Business Development Officer; and Citalouise Geiggar has been appointed Vice President of Marketing.
The strategic appointments represent a key element of Kevin’s strategy to capitalize on the momentum to serve and broaden its customer base.
The senior appointments aim to advance Kelvin’s position in the market and enable it to continue partnering with global enterprises to solve unique industrial customer challenges by allowing companies to connect, create, and scale control applications across their operations, with market-leading solutions including Kelvin Carbon Maps and Kelvin Copilots.
“The right talent is vital to Kelvin’s success, so it gives me great pleasure to welcome Suhail, Sheena, and Citalouise to Kelvin’s executive leadership team. With their years of extensive experience and vast achievements in prior roles, they are well-proven appointments that give us the ability to build further on the impressive momentum we’ve built with Kelvin over the last few years.
Together, the expansion of our team boasts diverse and strong expertise that will thrust Kelvin into the next phase of its global growth,” said Peter Harding, Founder & CEO of Kelvin.
“We look forward to working with global enterprises and delivering industrial intelligence via our market-leading collaborative control solutions. Our solutions have proven themselves across energy and manufacturing sectors, empowering businesses to achieve their net-zero goals, find and fix issues across their entire production process, with automation and closed-loop control.”
In his new role, Suhail serves as the executive technology leader for Kelvin’s engineering and product division. With deep industry and technology expertise, and over 16 years of experience, Suhail is driving the acceleration of technological innovation in Kelvin’s next growth stage to best serve our customers needs.
He oversees all product and solutions development requirements phases, including system design, implementation, and continuing engineering. Suhail’s vision is to deliver innovative, first-class technology that helps industrial organizations reach their net zero goals.
Before joining Kelvin, he was Chief Product Officer at Honeywell, managing their software portfolio for Connected Industrials. With a BTech in Electronics Engineering and specialization in Machine Learning from Stanford University, Suhail is a subject matter expert and a leader in their digital transformation journey.
Sheena joins Kelvin from AWS to take the executive role of Chief Strategy & Business Development Officer. She has over 20 years of experience developing strategic partnerships, business development, and go-to-market motion from her background with Microsoft, AWS, and Databricks. Sheena will be responsible for driving the company’s growth globally including leading strategic planning and initiatives, expanding Kelvin’s footprint in the market, and building key partnerships. She holds a BS in Microbiology and Chemistry and an MBA.
With over 18 years of experience, Citalouise is the executive marketing leader responsible for overseeing Kelvin’s global marketing strategy, which includes strengthening the company’s market position, and leading the company’s brand and integrated communication functions including internal and external communications. Prior to her role at Kelvin, she was Head of Global Alliances Marketing at AVEVA, leading strategic partners and exponential growth. Citalouise holds an MBA and a B.A. in Business Communications.
“Across all industries, organizations are accelerating their progress on their pathways to achieving sustainability goals. Leaders in the Energy, Manufacturing, and Oil & Gas industries seeking to hit net zero will benefit from solution providers that take the initiative to ensure they meet growing needs to serve new and existing clients effectively while also addressing new challenges. Kelvin is signaling industry growth by expanding its leadership team to enable its organization to optimally serve customers during this period of rapid growth,” said Peter Manos, ARC Analyst.
“At Kelvin, we take great pride in our selection process to ensure there’s a perfect fit. Our recruitment process is intensive, but we’re confident in our choices and look forward to seeing them thrive in their respective roles. I personally look forward to working with each of them as we embark on Kelvin’s next phase of global growth,” said Miguel Madeira, Global Head of People Operations.
Telecom
Airtel Introduces Full Shopping Experience Within My Airtel App

Airtel Nigeria has upgraded its My Airtel App with a fully integrated eShop feature, transforming the platform into a complete digital shopping destination. With this update, customers can now enjoy a full retail experience directly within the existing subscriber app—beyond simply buying airtime or data.
The eShop feature offers a wide selection of products ranging from Airtel-branded items such as Home Broadband (HBB) devices and everyday retail items such as electronics, home appliances, fashion, and beauty products.
Speaking on the new feature, Director of Marketing at Airtel Nigeria, Ismail Adeshina, emphasized the brand’s ongoing focus on innovation and customer-centricity.
“At Airtel, we understand that today’s customers value convenience above all else. This update is part of our broader mission to simplify digital experiences and make everyday transactions easier and faster. By integrating the eShop directly into the My Airtel App, we’re eliminating unnecessary steps and giving users the freedom to do more within a single platform,” he said.
The update enhances the app’s functionality by allowing customers to access the eShop directly from the home screen, eliminating the need for external redirection to web browsers or third-party platforms.
“We’re moving beyond basic connectivity towards building a digital ecosystem that supports the lifestyle needs of our customers. Whether it’s purchasing a device, recharging, or shopping for everyday items, we’re putting more power and choice in the hands of our users,” Adeshina added.
The My Airtel App continues to serve as a key platform for Airtel subscribers, offering self-service options, quick access to bundles, account management tools, and now, a more robust digital shopping channel.
Telecom
Nigerians May Pay More for Calls, Data as Senate Okays 5 Percent Excise Duty

Telecommunications subscribers in the country could soon be paying 5 percent more for data and voice services if President Bola Tinubu signs Nigeria Tax Bill 2024 into law.
Passed in the Senate on May 8, 2025, the bill reintroduces a controversial 5 percent excise tax on telecom services, a move telecom operators, subscribers and consumer rights groups have strongly opposed.
The bill revived the excise tax first introduced in the Finance Act of 2020 during the administration of former President Muhammadu Buhari.
President Bola Ahmed Tinubu had suspended the tax in July 2023, citing concerns that it could exacerbate inflation and hinder access to digital services, especially for low-income Nigerians.
The 2020 Finance Act had expanded the list of goods and services subject to excise duty, including telecom services.
However, the measure drew immediate and widespread criticism from telecom operators and consumer advocacy groups, who argued that the additional cost would burden citizens and increase the price of essential services in an already fragile economy.
Excise duty is a tax on certain goods produced or sold within a country and other activities as may be specified in the enabling law, including services.
As contained in the 2022 Finance Act, the tax is chargeable on all services regulated by the Nigerian Communications Commission (“NCC”) listed as postpaid and prepaid services at the rate of 5% for 2022, 2023 & 2024.
According to a report by PWC at the time, prior to the suspension of excise duty on certain goods in 2009, excise duty was applicable on recharge cards/vouchers.
The telecommunication companies are to pay the tax based on the excisable value of postpaid and prepaid services.
In July 2023, President Tinubu signed an Executive Order suspending the “5% Excise Tax on telecommunication services as well as the Excise Duties escalation on locally manufactured products.”
Telecom
Mastercard Report Reveals Top Travel Trends Shaping Africa in 2025

Mastercard Economics Institute (MEI) has released its annual Travel Trends 2025 report, revealing the latest consumer spending insights and motivation when it comes to travel.
Cross-border movement is often influenced by the most pressing economic factors of the moment, such as exchange rates and geopolitical tensions. However, these are not the only factors driving consumers’ travel spending decisions, including those in Africa. Personal and purpose-driven factors remain powerful even when economic uncertainty looms.
Building on the resilience of the global travel sector seen last year, the 2025 report highlights how destinations across the African continent are increasingly appealing to tourists and, creating additional opportunities for local markets to develop tourism.
“Africa is emerging as a global leader in purpose-driven travel, where nature, wellness, and culinary experiences are redefining the continent’s tourism landscape. These trends present a powerful opportunity to drive inclusive growth, support local economies, and position Africa as a key player in the future of global tourism,” said Mark Elliot, division president, Africa, Mastercard.
Whether drawn by Namibia’s wellness retreats, South Africa’s wilderness experiences or Morocco’s vibrant culinary scene, travelers are expanding their horizons beyond traditional hotspots.
“Tourism is playing an important role in Africa’s growth story. Travelers are increasingly drawn to the continent’s natural beauty, culinary diversity, and wellness experiences. While economic and geopolitical factors matter, the pursuit of meaningful, purpose-driven travel remains strong. The Mastercard Economics Institute’s report sheds light on how countries are tapping into this trend to attract visitors and boost local economies,” said Khatija Haque, chief economist EEMEA, Mastercard Economics Institute.
By exploring a full range of travel motivations, the report identifies the main themes shaping travel today:
Africa trends:
- Nature-fueled adventures: South Africa and Zambia dominate cross-border spending around national park areas. Spending around South Africa’s major national parks far outpaced that of other countries, with nearly a quarter of the cross-border spending occurring within these zones. Zambia is also highly ranked as an outdoor adventure destination.
- Culinary crossroads: Marrakech ranks highly on the foodie list with its median restaurant hosting tourists from many different countries, often to enjoy meals of tagine and b’stilla. Cape Town is also on the list, with its bobotie dish proving popular with visitors.
- Wellness in the wild: Africa is establishing itself as a global leader in wellness-centered travel as consumers prioritize rejuvenation and self-care. Namibia, South Africa and Botswana are among the top destinations for travelers seeking spa-style and nature-based retreats and immersive eco lodges. Kenya is also ranked among the top 20 destinations for wellness In the Mastercard Wellness Index 2025.
Other global trends:
- Spa, summit and savor: Personal passions and goals motivate travel choices. Adventure-seekers are heading to the Nordics, where Finland’s national parks account for 7.1% of cross-border spending in the country.
- Summer destination draws: The Asia-Pacific region commands the list of trending summer destinations. Flight booking data reveals the top global destinations gaining most momentum for June-September travel, relative to last year. Tokyo is the number one trending spot for summer 2025, followed by Osaka and then Paris.
- Fuelled by fans: Fans travel internationally to see their favorite teams and athletes play. Case in point? During Shohei Ohtani’s World Series debut, spending by Japanese visitors in Los Angeles surged by 91%, six times the broader cross-border boost.
- Money matters: Despite geopolitical tensions and fluctuating prices, the factors that motivate consumers to travel are often more complex than just economic. But currency depreciation can make certain destinations, like Japan, more attractive due to their better value for money.
- Wheeling and dealing closer to home: In general, business travelers favor longer trips within their own regions, driven by hybrid work models and geopolitical uncertainty. However, there are exceptions, with UK businesses spending a growing share of their travel budgets in Asia, Europe, the Middle East and Africa.
Mastercard is dedicated to helping the global tourism sector grow through market analysis and high-frequency, data-driven insights that enhance the travel experience. By empowering destinations and businesses to better understand evolving consumer trends, Mastercard is helping to shape a more connected and resilient future for travel across Africa.
You can view the full “Travel Trends 2025: Purpose-driven journeys” and other reports and insights from the Mastercard Economics Institute can be found here.
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