The greatest challenge facing many organizations globally today is leadership. Nine out of ten Chief Executive Officers of small, medium and big corporations view people as their number one critical success factor. Meanwhile, six out of ten employees end up not having the skills or attitude or attributes they claimed to possess at the interview or stated on their beautifully and professionally crafted curriculum vitae.
Lead without title, is a new management concept recently popularized by Robin Sharma, one of the world’s top success and management coaches- to draw the attention of business executives to the inherent dangers in leading with title both for the organization as well as its people.
Principles of Leading without Title:
Lead without title as a management concept focuses on grooming every employee to have a leadership and ownership mentality regardless of such employee’s position in an organization. The question is: how do we make a cleaner or a security guard in Zenith bank, for instance, to have the same mentality like Jim Ovia, the CEO? The success of any organization depends not on its gross staff strength but on how many leaders it has among its employees. Like the slogan we used to paste on the staff notice board of Nigerian Bottling Company some years back says: ‘take this business as your own and 100% of your decision will be the right ones’. The concept of leading without title aims at making employees to have a new mind-set that leadership has little to do with the title on the business card or the size of an office or the rank of an officer. Furthermore, leadership is not about how much money an individual makes or the naira worth of clothes he wears. Neither is leadership about an individual’s family status. Leadership is a way of life, a philosophy or principle; an attitude and a state of mind. According to Robert Joss, dean of Stanford Graduate School of business: ‘’ by leadership I mean taking complete responsibility for an organization’s well-being and growth, and changing it for the better. Real leadership is not about prestige, power, or status. It is about responsibility’’. Leadership in an organization talks about who gets the problem solved fastest and at the least cost, who fixes it before it breaks, who has banana for the monkeys, who has the staying power, who has the strength of character and discipline, who has the persistence, who sees the big picture all the time and live it…Leading without title entails, a paradigm shift; it is a win-win situation for the organization and its people, the goal for all staff from the Chief Executive Officer to the cleaner is one but the responsibility may differ. Lead without title de-emphasizes ‘big-man syndrome’ in an organization.
Against the backdrop of the foregoing, if there is, therefore, any issue that should occupy the attention of CEOs today, more than any other management challenges, it is how to inculcate the concept of leading without title into the DNAs of our respective organizations. A cursory look at the performances of most of the multinationals companies in Nigeria when the indigenous CEOs took over in the 1980s will reveal a sad scenario of win-lose situation in some organizations. And the winners that emerged in the affected companies are the CEOs and the management staff. The big losers are the organizations they presided over as all the key business indicators of most of these organizations took a fast lane southward, while the respective bank accounts of individuals who managed these organizations swell.
Why Companies should de-emphasis Titles:
It is critical and urgent not only for individuals to lead without titles. But it is equally important for organizations in Nigeria to imbibe the new management concept of leading without titles .Of late, especially since the consolidation exercise of banks and insurance companies, the penchant for companies to parade their ‘ titles’ has gone to a dangerous level. Awards that have no meaning or bearing to the business are being sought by several organization from doubtful and obscure corners with a view to looking good. Even, some organization gave themselves awards! But the truth is, the companies that win at the end of the day the biggest share of the mind of consumers will be determined by the consumers based on only three variables: value for money (VFM), fit for purpose (FFP) and speed of delivery (SOD).Title has no place in the winning game! Why then this unbridled quest for titles? What lessons can we learn from the failure of organizations which had led with titles in the past? Can an herbalist anoint a pastor? – If no, why then should a bank seek legitimacy from those who know next to nothing about banking? Organizations need to be careful because many have gone the way of Daewoo company- in the process of leading with title. Not too long ago in Lagos, almost all the management staff of a big multinational were sent parking when the Board found out that the Management team had inflated the revenue and profit of the said company by unbelievable figures just to look good. It will be recalled that this same company and its leadership had been declared as the ‘’best’ in almost every key business indicators shortly before the bubble burst.