Telecom
Microsoft Opens World-class Offices for its Africa Development Center in Lagos
After three years of successful operation and hosting at Microsoft’s Lagos hub, Microsoft has announced that its African Development Center (ADC) has opened its own offices.
L-R: Managing Director, Microsoft ADC West Africa, Gafar Lawal, Managing Director, Microsoft Nigeria & Ghana, Ola Williams, Minister of Communications and Digital Economy, Prof. Isa Ali Pantami, Corporate Vice- President, Identity, Microsoft, Joy Chik, Director General, NITDA, Kashifu Inuwa Abdullahi at the Microsoft Africa Development Center (ADC) West Africa new facility launch in Lagos on March 21 2022
The ADC will now be based in its new ultra-modern state-of-the-art facility at the Kings Towers on Glover Road, Ikoyi – housing the product engineering, ecosystem development and innovation teams.
The new ADC facility will also house the Microsoft Garage, a new entity launched as part of ongoing efforts to scale innovation in the tech ecosystem.
The facility was officially launched by Prof. Isa Ali Pantami, Minister of Communications and Digital Economy, accompanied by the Director General of the National Information Technology Development Agency (NITDA), Inuwa Kashifu Abdullahi and H.E the Governor of Lagos State, Babajide Sanwo-Olu, represented by the Commissioner of Science and Technology, Hakeem Fahm, among other key guests.
Speaking at the facility opening, the Minister of Communications and Digital Economy, lauded the development, noting that it strengthens the country’s position as a leading regional digital innovation hub, putting Nigeria on the path to having the biggest digital economy in Africa.
On the other hand, His Excellency, Governor of Lagos State, said: “I join several Nigerians and Lagosians today in applauding Microsoft’s commitment to developing the tech in our state and country through this state-of-the-art 7-floor facility, which will improve employment and also contribute significantly to the training and rise of many tech giants in Nigeria.”
On his part, the ADC West Africa Managing Director, Gafar Lawal said: “The facility will continue our efforts towards training, equipping and hiring engineering talent in Nigeria and West Africa as whole to contribute to the development of Microsoft products that are in use by over 1 billion devices and empowering millions of users and organizations across the world to do more,”
Speaking about ADC’s focus for the future, Corporate Vice President of the Identity and Network Access engineering team at Microsoft, and executive sponsor of the Africa Development Center, Joy Chik, said: “Based on the great feedback we have received from engineering leads working with teams in Nigeria, we are definitely going to hire more engineering talent. We will continue to focus on student and community engagements, as well as investments in Microsoft programs, that will help us build a diverse team of talented men and women.”
In May 2019, Microsoft announced the establishment of the Africa Development Center (ADC) in Nigeria and Kenya, with the mission of creating innovative technology not just for Africa, but for the entire world.
Afterwards, there was a call for talented engineers to work on Artificial Intelligence, Machine Learning, and Mixed Reality, with the company committing to investing 100 million US dollars in the first five years of operation.
The new facility also houses the Microsoft Garage. The Garage is structured as a free form workspace where Microsoft employees, interns, schools, and community groups can find the tools and training they need to launch products and learn skills.
The Garage is meant to spread the values of openness and collaboration throughout the Microsoft ADC, where people come to The Garage to work with interdisciplinary teams on passion projects that sometimes make their way into Microsoft products – this should ultimately allow Microsoft ADC to become a more prominent shaper of Africa’s tech culture.
MTN Nigeria’s commitment to digital innovation took center stage at MarkHack 4.0, the annual marketing and technology conference held at Landmark Event Centre, Victoria Island, Lagos, on Friday, May 23, 2025, with the theme ‘Experience Ignited: Fueling the Customer’s Journey’.
L-R: Akinbulejo Onabolu, Head, Enterprise Segment, MTN Nigeria; Eneyi Obi, Global Chief Marketing Officer, Rise; Tobi Olanisimi, Marketing Manager, AB InBev; Martha Kayode, Marketing Head, PZ Cussonz; Sulaiman Shaibu, CEO, BFT Consulting Service and Daniel Adeyemi, Managing Editor, Condia Business at the MarkHack 4.0 Conference held at the Landmark Event Centre, Victoria Island, Lagos on Friday, May 23, 2025.
In a celebration of innovation, technology, and storytelling, the company also took home the award for Best Use of Data in a Marketing Campaign at the Nigeria MarTech (MarkHack 4.0) Awards Night. This award recognizes brands that have successfully transformed data into compelling narratives and actionable insights to meaningfully engage their audiences.
Akinbulejo Onabolu, Senior Manager, Segment Management, Enterprise Business at MTN, joined a panel to discuss the power of immersive technologies on consumer behaviour. Drawing from MTN’s launch of its 5G Digital Experience Centre in Abuja last year, Onabolu highlighted the rapid evolution of immersive technologies such as Virtual Reality (VR) and Augmented Reality (AR) stating “Our 5G centre is a sandbox for our customers to come and see how technology can shape things. At the launch event, we unveiled a smart city to customers, clients and dignitaries in attendance, with gaming and other tech experiences.”
On the intersection of data, AR and VR, he added: “Co-creating with MTN takes our minds to a platform where different partners, companies and creators can bring their buildings, products and businesses for people to see via augmented reality and connectivity, just swiping through and following through that journey.
“As a part of impacting our customer’s lives, a few years ago, we also played around with the Metaverse and we ended up creating some of our back-office processes with some of our customer journeys on augmented reality and virtual reality such that a customer somewhere can engage with a virtual agent to solve real life problems and integrating that back into our operating systems. As an organization, at a lot of our events, you will find a lot of AR and VR experiences.”
Speaking on how MTN is embedding immersive technology into its day-to-day operations, he explained that the company is prioritizing both internal capability development and external engagement. “85% of our organization has undergone extensive training on AI and that already is a great addition to our daily lives. We’re using it to do things differently, developing user journeys and brainstorming different things. In terms of Augmented Reality and Virtual Reality, we are working with organizations to develop training programs which we use internally.”
He described the bases for this tech as stable connectivity, high bandwidth, high speed and low latency. “Over the past year, we’ve doubled our 5G capacity across the entire country. Wherever you are, you’ll probably start to pick up 5G. With our FibreX service, we’re going way beyond connectivity to create the systems and platforms to support the ecosystem, AR and VR. In addition to this, we’re also engaging regulatory systems to start to tease this out and build the proper governance.”
The session, moderated by Daniel Adeyemi, Managing Editor at Condia Business, also featured insights from leaders in FMCG, consulting, and global marketing, all underscoring the transformative potential of immersive technologies for Africa’s future.
MTN Nigeria has announced a massive capital expenditure (CAPEX) drive for 2025, nearly doubling its investment to almost 900 billion Naira, as it seeks to significantly enhance network service quality in major cities like Lagos and Abuja and extend improvements to other areas.
Karl Toriola
This financial commitment, up from a combined total of approximately 440 billion Naira spent in 2023 and 2024, was detailed by MTN Nigeria CEO, Dr. Karl Toriola, during a recent interview on Arise TV.
Toriola highlighted that a key focus of the increased CAPEX will be on “putting additional capacity in a city like Lagos, particularly in Abuja, where you have a lot of buildings coming up, you need additional sites because there are coverage issues.”
Beyond these critical urban centres, the investment aims to bolster network resilience and ensure power stability for its infrastructure nationwide. This includes proactively addressing site outages by ensuring timely payment for operational necessities such as diesel for generators, a persistent challenge in the Nigerian operating environment
The CEO outlined the comprehensive nature of the upgrade process, which involves “placing orders formally, opening letters of credit, and then the equipment gets shipped in and installed.” He added that where necessary, MTN will be “acquiring new sites” and “laying fiber to the base station to create better stability.”
While the immediate CAPEX is geared towards improving existing service quality and capacity, this investment aligns with MTN’s broader goals, which include enhancing financial inclusion in underserved rural areas, suggesting a long-term vision for network expansion and service improvement that extends beyond metropolitan areas.
Customers are expected to begin experiencing the positive impact of these investments with a “significant improvement in quality of service” anticipated by the end of the second quarter or early in the third quarter of 2025, according to Toriola.
Airtel Nigeria, telecom service provider, has announced that its AI-powered Spam Alert Service issued over 9.6 million spam alerts between March 13 and May 20, 2025.
As part of its ongoing commitment to protecting customers from unwanted and potentially fraudulent communications, Airtel designed the AI Spam Alert service to analyze traffic patterns and detect anomalies.
In the period since launch the AI pinpointed a total of 9,667,008 SMS as potential spam messages in the two months after its launch.
Of these, the system identified 528,080 on-net (Airtel-to-Airtel) and 9,138,928 off-net (from other networks) numbers as suspected spam messages, demonstrating the scale of the threat and Airtel’s advanced processing capability.
Airtel Nigeria is a subsidiary of Airtel Africa.
Commenting on this development, Dinesh Balsingh, CEO, Airtel Nigeria, restated Airtel`s commitment to protecting its customers.
“This milestone demonstrates the strength of our AI-driven infrastructure in combating the growing menace of spam and scam calls. At Airtel Nigeria, we are focused on connecting Nigerians and ensuring their safety and confidence while using our network.
“We understand that trust is the cornerstone of digital communication. That’s why we’ve invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data. As threats become more sophisticated, so will our solutions. As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience,” Mr. Balsingh said.
The Spam Alert Service is part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country.
Recall that the Spam Alert Service was launched on March 13, 2025. A groundbreaking and free solution from Airtel, it notifies users in real-time of suspected spam SMS messages by analyzing over 250 parameters.
The Airtel AI Spam Alert Service is available to all Airtel subscribers on smartphones and feature phones.
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