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E-Business

Microsoft Teams Sees 200% Increase in Global Users

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Microsoft says it is witnessing a surge in demand for its unified workspace platform, Microsoft Teams, reaching 44 million daily users across the globe.

With millions of people around the world impacted by the coronavirus (COVID-19) pandemic, national lockdowns have affected how businesses operate, with major disruptions in productivity and supply chains.

The impact of COVID-19 has resulted in the growing need for remote interactions, as more companies and educational institutions move to virtual workspaces, which have seen workplace software providers such as Microsoft, Google and Zoom witness increased demand for their work-from-home services.

According to Microsoft’s Work Trend Index, Microsoft Teams reached a new daily record of 2.7 billion minutes of use in one day, representing a 200% increase from 900 million minutes on 16 March.

The tech giant’s Office 365-based collaboration platform combines workplace chat, video meetings, file storage and application integration service for business employees, students and teachers.

Colin Erasmus, modern workplace business group lead at Microsoft SA, ITWEB that as local companies adapt to full-time remote work, more local firms are using Microsoft Teams, with local organisations using the video conferencing feature in 36% of all meetings.

“This moment in history is a turning point for how we will work and learn. The trend line we’re seeing and anticipating for increased remote working is unprecedented.  We have seen significant increase of use among local customers, as workers everywhere adjust to meeting, chatting and collaborating exclusively online,” notes Erasmus.

Microsoft Teams has 183 000 tenants in 175 countries using Teams for Education, which allows educators to connect with their students via a virtual classroom experience.

Video-conferencing software company Zoom told CNBC that in 2020 alone, it has brought in more active users so far than it did in 2019.

The company has added 2.22 million monthly active users, with over one hundred billion meeting minutes.

Google says its video-conferencing service, Google Hangouts, has witnessed demand of up to 25 times larger than what it had seen in January, adding an average of two million new daily users.

According to Microsoft, team users are turning on their video two times more often than before the COVID-19 outbreak, with total video calls on its platform growing by 1 000% in March.

Countries with the most active Microsoft Teams users are Norway and the Netherlands, which make up about 60% of all calls, including video.

In terms of video usage, people in Australia use video in meetings 57% of the time, Italy 53%, Chile 52%, Switzerland 51% and Spain 49%.

Meanwhile, people in the UK, Canada and Sweden use video 47% of the time and people in Mexico and the US use it 41% and 38% respectively. SA (36%), France (37%) Singapore (26%) and India (22 %) are among the lowest users of the video tool.

In recent months, security experts have been warning organisations of the risks posed by remote working, and Erasmus says Microsoft has put plans in place to ensure user safety. The tech giant is processing more than eight trillion security signals every day and uses them to proactively protect users from security threats.

“We know that every day,  millions of people depend on our tools to stay connected and get work done. We take that responsibility seriously.  We have a well-vetted process in place to address the increased cloud infrastructure. In addition to monitoring our systems,  we have service continuity planning for the people managing our systems, leveraging a geographically-diverse engineering workforce to support those services and location,” explains Erasmus.


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E-Business

Amazon CEO Says AI will Reduce Number of Workers Needed

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Amazon’s management on Wednesday said that it expects that artificial intelligence software will reduce the number of office workers at the world’s largest online retailer.

Amazon CEO Says AI will Reduce Number of Workers Needed

Andy Jassy, chief executive, Amazon

“We will need fewer people doing some of the jobs that are being done today and more people doing other types of jobs,” Andy Jassy, chief executive, Amazon  wrote in an email to employees.

He said it was difficult to predict how the overall workforce will evolve, but in the next few years, it is expected that AI efficiency gains will lead to a reduction in the number of office workers.

According to earlier reports, Amazon employed around 1.5 million people worldwide, with approximately 350,000 office employees in various roles.

The Wall Street Journal reported that the company does not anticipate further large-scale layoffs, as seen in 2022 and 2023, in the near future.

Instead, it expects that vacant positions will not be refilled.

However, layoffs are not ruled out, according to sources familiar with the matter.

“Amazon is focusing on so-called AI agents, software capable of independently performing tasks. These agents could, for example, summarise information from the web and data sources, write software, translate languages and automate many time-consuming tasks,” Mr Jassy explained.

“Agents will be teammates that we can call on at various stages of our work,” he added, urging employees to experiment with AI whenever possible.

The impact of AI on the job market has been a concern for many years.

Recently, Spotify, the leader in music streaming, announced that teams requesting additional staff would first need to prove that AI could not perform the tasks.

The creators of the language-learning app Duolingo plan to gradually replace external workers with AI.

 

 

 

 


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E-Business

BPP Partners NDPC to Strengthen Data Protection

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Dr Adebowale Adedokun, director-general, Bureau of Public Procurement (BPP), has reaffirmed the bureau’s commitment to data protection in Nigeria.

BPP Partners NDPC to Strengthen Data Protection

He disclosed this in a statement at the weekend by Zira Nagga, head of Public Relations, BPP, following a courtesy visit by a delegation from the National Data Protection Commission (NDPC).

Adedokun stressed that data protection is vital to Nigeria’s economy and development, particularly in areas such as demography, health, education, and other key sectors.

He emphasised that no country should leave its data unprotected, as it plays a crucial role in future planning and national development.

“Data governs the world. It is essential to technological progress and must be protected for a country or business to be taken seriously,” he said.

Adedokun described the visit, aimed at fostering partnership on data policy implementation and protection, as timely and aligned with national goals.

He said the BPP would collaborate closely with the NDPC to boost data development, capacity building, and enhance the procurement system.

“The BPP will support compliance as part of the ‘Nigeria First’ Policy, although it is not a core procurement eligibility requirement,” he explained.

He suggested a hybrid training model to help build strong capacity in data protection, privacy awareness, and policy understanding.

According to him, a dynamic training approach will reduce logistics costs and improve public confidence in data safety and privacy.

Dr Vincent Olatunji, CEO, and national commissioner, NDPC, praised Adedokun and the BPP for supporting data protection initiatives.

He said the partnership supports President Bola Tinubu’s vision and will strengthen data privacy across Ministries, Departments, and Agencies (MDAs).

“The collaboration will create awareness and train BPP staff to ensure a firm grasp of data protection principles and policies,” he stated.

Olatunji said the NDPC would establish a working group to finalise a Memorandum of Understanding beneficial to both institutions.

He added that President Tinubu signed the NDPC into law on 12 June 2023 to uphold citizens’ rights and protect national and business data.

Olatunji also noted that strict legal measures were in place to enforce data protection and ensure full compliance nationwide.

Both agencies agreed to form a team to sign the MoU and focus on capacity building and data management in procurement and beyond.

 

 


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E-Business

FG Mulls Fibre Optic Layout to Bridge Internet Gaps

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President Bola Tinubu said that his administration has initiated a project to install fibre optic cables across the country, aimed at enhancing the socio-economic development of Nigeria.

FG Mulls Fibre Optic Layout to Bridge Internet Gaps

His plans were contained in a speech he delivered at a joint session of the National Assembly in commemoration of Democracy Day on Thursday, June 12.

He said the fibre optic layout is part of other projects being embarked on.

“In addition, we have embarked on an ambitious project to lay fibre optic cables across the nation, a transformative step toward bridging the digital divide and fostering greater connectivity.

“This initiative promises not only to enhance the speed and reliability of internet access but also to revolutionise how businesses operate, how students learn, and how communities stay connected,” Tinubu stated.

He maintained that by extending this critical infrastructure, his government is empowering entrepreneurs, enabling digital education, and providing the tools for our youth to compete in a globalised world.

In a most recent report on Internet connectivity, The ICIR pointed out how Nigeria has faced setbacks in its deployment of fibre optic cables and needs a transformation.

The challenges revolve around vandalism, inadequate coordination between road construction and telecom infrastructure, and varying right-of-way (RoW) charges across states.

Among industry experts, these issues impact network outages, increase repair costs, and hinder broadband expansion efforts.

It has also further threatened the digital economy, leading to slower Internet speeds, dropped calls, and unreliable connectivity among others.


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