MTN Closes Kaduna Service Center as Staff Contract COVID-19

MTN Nigeria has confirmed the shutdown of Kaduna service center due to staff infected with COVID 19.

In a statement, Lakinbofa Goodluck, acting public relations manager, on Monday explained that Kaduna service center has been shut down temporarily while all staff are placed on self-quarantine.

He said that customers who visited the office within the last two week should contact the Kaduna State COVID-19 response team for proper medical checkup.

According to him, “On August 14, 2020, one of our staff at the Kaduna Service Centre located at 1/4 Bank Road, Abapa, Kaduna, was confirmed positive with coronavirus. Accordingly, the Kaduna office has been closed temporarily, all staff placed on self-quarantine and our premises disinfected by the Kaduna State COVID-19 response team on August 16, 2020.

“As guided by the authorities, we suggest that any customer or guest who used the facility within the last 2 weeks, beginning July 31 2020, should contact the Kaduna State Emergency numbers on 08035871662, 08025088304, 08032401473, 08037808191 OR NCDC on 08097000010 (toll free) for guidance if they feel unwell or require COVID-19 testing.

“We continue to observe strict adherence to all mandated precautions across our open stores nationwide, operating reduced hours, maintaining strict hygiene, ensuring compulsory use of facemasks and adopting physical distancing measures. ”

However, he said that other service centers in Kaduna remains functional, implore customers to use virtual service to reduce stress.

“Although our other service centres in Kaduna remain open, our virtual services also provide a secure and convenient option. Customers can contact us for support 24 hours a day on MTN Livechat, myMTNapp, Whatsapp: 090330000001, tweet @MTN180, Facebook @MTNLoaded, or send us email on customercareng@mtn.com.” he said.