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MTN Seeks Amicable Resolution of Industrial Dispute

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MTN Nigeria, telecommunication giant, the has reiterated its desire to pursuing amicable resolution of the industrial disputes with some members of staff.

 

Mr Funso Aina, Public Relations manager, Corporate Affairs/Corporate Relations, MTN, made the disclosure in a statement on Friday in Lagos.

 

According to him, the events of this week have been difficult and disruptive. However, this has in no way impacted our continued commitment to our people, our customers and this great nation.

 

“All of us at MTN want to express our sincere gratitude to you for standing by us during this challenging time.

 

“Over the years, we have engaged productively with representatives of labour unions who reached out, holding numerous extensive meetings.

 

“We will continue to do so, pursuing amicable resolutions in our negotiations with organised labour and the safety and welfare of our employees will remain our primary concern during these discussions,” Aina said.

 

The MTN spokesperson said the organisation understood its responsibilities to customers, workers and the society.

 

He said that the rights of all MTN employees were paramount adding that the organisation would consistently ensure that these rights were protected.

 

“This includes the fundamental human right to freedom of association as enshrined in the Nigerian constitution.

 

“Our ethos is not to coerce our employees to do anything against their will. We have no objections to our employees forming a collective, through a union, or choosing not to do so.

 

“In fact, MTN has an Employee Council made up of officers below Management cadre. Council members are democratically-elected representatives who ensure that labour-related issues are addressed.

 

“We do not engage in casualness. All our employees have full-time employment contracts.

 

“To enable our organisation to focus on delivering our core services and in alignment with global best practice, we engage licensed, specialised service providers to support our operations.

 

“We provide working conditions in line with international best practice. All employees earn well above minimum wage.

 

They have access to a minimum of 20 paid leave days annually, flexible working hours, four months paid maternity leave and fully funded pensions.

 

“They have mortgage subsidies and group medical cover with international emergency evacuation for employees and their immediate dependents.

 

“These are just some of the benefits that contribute to making MTN a great place to work,” he said.

 

Various stakeholders, including Association of Licensed Telecommunications Operators of Nigeria, Association of Telecommunications Company of Nigeria and Nigeria Communications Commission are presently involved in talk.

 

Aina however, called for cessation of attacks on MTN’s employees or damage to the network and property.

 

He said the firm expects its employees’ rights to associate freely and without coercion would be respected.


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Telecom

Glo Felicitates Nigerians on Christmas Celebration

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Nigeria’s technology company, Globacom, has extended warm felicitations to Nigerians on the occasion of the 2024 Christmas celebrations.

In a goodwill message released in Lagos, Globacom urged Nigerians to embrace the spirit of love and kindness during the festive season, especially in the face of prevailing economic challenges.

The company emphasized the importance of practicing the teachings of Jesus Christ, particularly the virtues of obedience to God and loving one’s neighbor as well.

“Christ taught many virtues including obedience to God and loving one’s neighbour as oneself”, the company said, adding, “Now is the apt time to practise these teachings by sharing with the needy”.

Globacom also encouraged Nigerians to extend the conviviality of Christmas beyond the festive season by fostering love, peace, and harmony, as demonstrated by God through the birth of Jesus Christ.

Assuring its customers of uninterrupted services throughout the Yuletide period and beyond, Globacom urged them to take advantage of its innovative products and services to stay connected and share the memories of the season with loved ones.


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FG Gives Banks, Telcos Six-Month Deadline to Resolve N250Bn USSD Debt

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Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have ordered Deposit Money Banks and Mobile Network Operators to settle the long-standing N250bn USSD debt dispute before January 2, 2025.

FG Gives Banks, Telcos Six-Month Deadline to Resolve N250Bn USSD Debt

The CBN and NCC also directed banks to pay the pre-Application Programming Interfaces (API) debt before July 2, 2025.

They also ordered that post-API debts be settled before December 31, 2024.

The directive was issued in a joint cirular titled, “2nd Joint Circular of the Central Bank of Nigeria and the Nigerian Communications Commission on the Resolution of the USSD Debt Issue Between Deposit Money Banks and Mobile Network Operators.”

The circular dated December 20, 2024, was signed by Oladimeji Taiwo, acting director of the Payments System Management Department, CBN, and Chizua Whyte, head of Legal and Regulatory Services, NCC.

The regulators said, “In view of the foregoing, the CBN and the NCC hereby direct DMBs and MNOs as follows: 1. That 60 per cent of all pre-API invoices must be paid as full and final settlement.

“Payment plans (lump sum or installments) must be agreed upon between a concerned DMB and MNO by January 2, 2025. Installments must be based on equal monthly payments, with full payment due by July 2, 2025.

“DMBs must pay 85 per cent of all outstanding invoices issued after the implementation of APIs (i.e., February 2022) by December 31, 2024.

“Similarly, 85 per cent of future invoices must be liquidated within one month of service.”

According to the regulators, the transition to end-user billing will be activated only for DMBs and MNOs that comply with the payment conditions cobtained in the circular.

CBN and the NCC said they would provide further guidance on public enlightenment initiatives related to the transition.

The regulators also directed MNOs to implement the “10-seconds rule” for USSD invoicing.

This implies that any session lasting less than ten seconds will not be billable.

The regulators added, “Failure to comply with the terms outlined in this directive will attract necessary sanctions, ensuring that both DMBs and MNOs uphold their obligations.”


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NCC Launches Initiative to Combat Fraud, Spam Messaging

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Nigerian Communications Commission (NCC) has unveiled a draft regulatory framework aimed at addressing fraud, spam, and other challenges in the Application-to-Person messaging sector.

NCC Launches Initiative to Combat Fraud, Spam Messaging

The telecom regulator made this announcement in a statement.

The proposed framework, which was introduced during a virtual Stakeholders’ Forum, is said to be a key step towards enhancing the sector’s integrity and ensuring a fair, transparent environment for all parties involved.

The draft framework, presented by Aminu Maida, executive vice chairman, NCC, who was represented by Chizua Whyte, NCC’s acting head of legal and regulatory services, seeks to regulate the A2P messaging space.

The A2P messaging, used for notifications such as bank alerts, promotional campaigns, and government updates, has become a vital communication tool in Nigeria.

However, the sector faces significant challenges, including consumer protection concerns, fraud, and data privacy issues, as well as an unequal distribution of value within the ecosystem.

“The international A2P messaging space in Nigeria faces gaps that have led to issues such as fraud, spam, and data privacy concerns. These challenges threaten the sustainable growth of this communication tool,” the NCC said.

The proposed framework aims to address these challenges by protecting consumers, promoting fair competition, and holding service providers accountable.

“This forum marks a pivotal step towards addressing these challenges. We are here to engage with all stakeholders—operators, aggregators, businesses, service providers, and consumers—to refine the framework and ensure it meets the needs of the entire ecosystem.”

The NCC stressed the importance of inclusivity and collaboration in creating an effective regulatory environment.

 

 

 

 


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