E-Business
Navigating the Virtual Server Vendor Selection Process

Servers are an important part of computing architecture. It’s what holds your files, applications, and websites. When a request is made over a network, it goes to the server, which accepts and responds to that request. In simple terms, servers make the networks deliver the results they exist to provide.
Traditionally, servers are “bare metal” hardware located on-premise or found in off-site data centers. But more recently, a second option—the virtual server—has become sought after and available from IT service vendors.
What Is a Virtual Server?
A virtual server is a server that’s housed on an offsite data center (away from the user business’s premise) and is split into multiple virtualized instances. Each of these multiple virtualized compartments functions just like a hardware server would.
A result of this is that hardware servers can attain full utilization—something that wasn’t often achieved for traditional servers on their own.
Why Virtual Servers Are an Attractive Option
The main difference between hardware and virtual server is that the former runs only a single operating system, while the latter (the virtual server) can run multiple operating systems. As such, virtual servers can save businesses a lot of space, and help them avoid the cost of acquiring extra physical servers.
Although the advantages of having a virtual server are clear, the quality of service around any virtualized server may differ across vendors. Businesses looking to enjoy the scalability and cost-savings of the virtualized server will do well to examine and compare providers offering this product before signing on with them.
There are a number of things that businesses can look for in a prospective virtual server provider. They are discussed below.
Uptime and Performance
The server uptime refers to the total duration for which a server is functional. Downtimes are the period in which the server is offline or not functional.
Organizations looking to sign up with a server virtualization vendor should go for one that provides the highest possible uptimes (i.e. lowest possible downtimes). This is important because it determines the performance of the applications and websites you will host on a server.
Higher uptimes will make your files, websites, and applications available more often. If the duration of your downtimes is too long, it could impact your business’s IT performance, and may ultimately affect bottom lines negatively.
The closer your uptime is to 100%, the better. Go for providers who deliver at least 99.9% uptime.
The quality of the server will also determine other performance metrics like network response speeds and load times. If it’s subpar, these things will also be affected. Ascertain that your prospective provider doesn’t have any of these issues.
Maintenance and Customer Support
With virtual servers located off-premise, you will have to depend a lot more on your vendor to help out with maintenance and support. This is crucial if you need to troubleshoot something urgently, and don’t want your server issues to negatively impact your business.
When weighing up server providers, find out how many hours they are available. Do they promise round-the-clock support? Also find out whether they can attend to you via the channels you prefer, whether it is email, live chat, or phone.
If it’s possible, also look for reviews concerning the quality of support they give. It’s one thing for service providers to promise a steady response and quite another for them to tackle your issues satisfactorily. By learning from their previous or existing clients, you can have a good feel of the sort of service you can expect from them.
Managed Versus Unmanaged Service
With your virtual server, you can either choose a managed or unmanaged service plan.
If you go for managed service, you outsource management and maintenance of your virtual server to the service provider. But if you settle for unmanaged service, you have greater control over your server. Both these options come with advantages and challenges.
Managed service ensures that experts at your vendor’s end will take care of your server issues, including maintenance and optimization.
This takes the burden of the technical details off you and allows you to focus on your core business concerns. However, you don’t have as much direct control of the servers as you would get with an unmanaged plan.
Unmanaged plans, on the other hand, let you customize your server as you wish. However, you will have to monitor, manage, and maintain it, all of which require time and, potentially, extra costs. It’s also not an advisable option for businesses that do not have the technical know-how required to take care of virtual servers.
Pricing And Budgetary Considerations
Virtual server costs vary across service providers. Organizations will want to go with a vendor that offers them the best possible product at a decent cost—where ‘decent’ is defined as fit with their budget.
Navigating this aspect of the acquisition process can be tricky, especially because it involves balancing budgetary constraints and quality. Nevertheless, the scalability that comes with virtual servers takes care of some of these concerns.
It is also worth finding out what the components of the total costs are. This may give you an insight into whether the stated prices are worth bearing.
Things like hard drive space, CPU cores, and RAM are part of the package and may cause the wide differences observed between price quotes across various providers. Knowing how these things contribute to the final price could help you choose a vendor with a decent offer.
Final Words: Go for a Vendor You Can Trust
Businesses dependent on IT need virtual servers that are efficient and effective. But they also want these servers from competent providers who offer good prices and great customer support. Without these, their operations may suffer.
Layer3Cloud takes care of these concerns with its best-in-class virtual server offerings. Our services leverage the expertise of our engineers and consultants, our deep knowledge of organizational needs, and our years of experience in the Nigerian terrain. Clients from diverse industries trust us to give them IT solutions that are tailored for them.
If you would like to learn about our virtual servers, cloud products, and other services, you can do that here.
E-Business
Galaxy Backbone, Rural Electrification Agency Commit to Deepening Digital and Energy Access Across Nigeria

In a major step towards deepening Nigeria’s digital and energy infrastructure, Galaxy Backbone Limited (GBB) and the Rural Electrification Agency (REA) have signed a strategic Memorandum of Understanding (MoU) at a brief but impactful ceremony held in Abuja.
The MoU signals a collaborative effort between both agencies to enhance Nigeria’s digital transformation agenda by integrating reliable energy solutions with cutting-edge ICT infrastructure, especially in higher institutions, Government institutions, underserved and rural communities across the country.
Speaking at the event, the Managing Director/CEO of Galaxy Backbone, Professor Ibrahim A. Adeyanju, described the partnership as “a landmark moment in Nigeria’s journey towards a digitally empowered, sustainably powered, and inclusively connected nation.”
“This partnership exemplifies what is possible when two visionary government institutions come together, united by shared goals and driven by the desire to improve the lives of Nigerians everywhere,” he said.
Professor Adeyanju emphasized that while Galaxy Backbone’s core mandate is to provide secure digital infrastructure that powers government operations, reliable and sustainable energy particularly in rural areas is essential to fully actualize digital transformation.
Major highlights of the MoU include:
- Solar electrification of some of GBB’s Metro Fibre sites in Abuja by the REA.
- Powering Hostels of Higher Institutions across the country through the Fibre to Hostel Project being driven by the Federal Ministry of Communications Innovation and Digital Economy (FMCIDE).
- Support for the rollout of the 774 Local Government Digitization Initiative, beginning with six pilot Local Government Areas.
- Provision of LANs, access points, cloud services, colocation infrastructure, and temporary connectivity to enhance REA’s operational facilities nationwide.
The Managing Director of the Rural Electrification Agency Mr Abba Aliyu, in his remarks, expressed optimism that this collaboration will further bridge the digital and energy divide across Nigeria. He noted that by combining REA’s achievements in expanding energy access with GBB’s robust ICT backbone, both agencies are poised to create lasting impact across governance, education, healthcare, and entrepreneurship.
This partnership is also in direct alignment with the Renewed Hope Digital Transformation Agenda of President Bola Ahmed Tinubu, GCFR, which envisions an inclusive digital economy powered by innovation and sustainable energy.
The ceremony was attended by top management from both organizations as well as members of the media.
With today’s signing, Galaxy Backbone and the Rural Electrification Agency have set the tone for stronger, smarter, and more inclusive public service delivery powered by strategic inter-agency collaboration.
E-Business
NIMC Says NIN Services Back Online

National Identity Management Commission (NIMC) has announced the restoration of its National Identification Number (NIN) verification services nationwide.
This, according to the commission, follows the completion of a system maintenance exercise.
In a statement issued on Friday, the NIMC confirmed that all previously disrupted services have resumed.
“NIMC wishes to inform the general public that the recent technical maintenance has been completed and all services have been restored,” the statement read.
The NIMC urged Nigerians seeking to enroll for NIN to visit the its official website to locate the nearest enrollment centers.
The agency also encouraged individuals to make use of its self-service portal for tasks such as data modification, including name changes.
To further ease the verification process, the Commission recommended downloading the NIMC NameAuth app (oath.app) from the Google Play Store or Apple App Store for quick and secure NIN authentication.
NIMC expressed appreciation for the public’s patience during the service disruption, which had impacted banks, telecom providers, and government agencies that rely on NIN verification for their operations.
E-Business
Report Reveals African Organizations Dangerously Overestimating Cyber defences

Many businesses are overestimating their defence against cyber attacks, which creates a significant human risk blind spot. A new KnowBe4 report exposes a worrying disconnect between what leaders think about their cyber security readiness and what employees experience.
According to the KnowBe4 Africa Human Risk Management Report 2025, based on insights from cyber security decision-makers across 30 African countries, despite high awareness, a critical gap exists in turning that awareness into actual readiness and resilient behaviour.
Key findings from the KnowBe4 Africa Human Risk Management Report 2025:
Confidence vs awareness: While cyber security awareness is high, leaders express uncertainty about their workforce’s ability to act on that awareness. Many feel employees may overestimate their capabilities in recognising, reporting and mitigating threats.
The need for adaptive and personalised security awareness training: Many companies fail to personalise security awareness training to specific roles or risk exposures.
Widespread BYOD usage: A large percentage of employees (between 41% and 80%) use their personal devices for work.
AI policy development is lagging: Many companies (46%) are still in the process of developing policies for using AI tools in the workplace.
Regional variation: Southern Africa trains more, East Africa governs AI better and West/Central Africa sees the most human-related security incidents.
This gap is significant because Africa has become an attractive target to cyber criminals, especially those that launch AI-powered attacks. A LexisNexis Risk Solutions study found 60% of South African organisations have seen an increase in AI-facilitated financial crime – above the 56% global average.
Kehinde Popoola, regional manager and key representative for West and East Africa at Rubrik, said digital transformation is gaining momentum in Africa and companies are more exposed to cyber risk. The Rubrik executive adds that amid an increase in threats, it is crucial that organisations adopt an assumed breach mindset.
The KnowBe4 research shows that cyber security preparedness and the actual structures required to support secure behaviour seem misaligned.
The report highlights that just 10% of cyber security leaders are fully confident that staff would report a phishing attack or other cyber threat, despite rating employee security awareness of cyber threats at four out of five or higher.
There is also a significant perception gap between decision-makers and general employees in Africa regarding security awareness training, with 68% of leaders believing that training is tailored to roles, compared to only a third of employees feeling adequately trained.
KnowBe4 asserts that many organisations only conduct annual or biannual training that is too generic to effectively change behaviour, contributing to uncertainty about its effectiveness.
According to another report, the KnowBe4 African Cybersecurity and Awareness Report 2025, which focuses on end-user based responses, only 43% of African respondents felt confident in their ability to recognise a cyber threat, and just one in three believed their security awareness training was adequately tailored to their role. This comparison suggests the development of a dangerous perception gap in many organisations.
“There’s a disconnect here – between what leaders think is happening and what employees are actually experiencing,” says Anna Collard, SVP content strategy and evangelist at KnowBe4 Africa. “The data shows that without procedural and cultural follow-through, awareness simply doesn’t translate into readiness.”
“The continent’s cyber security posture may be more confident than it is truly resilient,” Collard adds.
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