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NCC Collaborates with NSA to Stop Call Masking

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The Nigerian Communications Commission, NCC says it is collaborating with the Office of the National Security Adviser, NSA to address the issue of call masking.

Speaking at the Consumer Conversation programme in Bida Niger state, the Executive Vice Chairman of the Commission, Prof. Umar Danbatta, who was represented by the Head of zonal operations Helen Obi said the collaboration became necessary because the continued masking of calls by some people pose serious security threat to the nation.

According to the Obi, the Commission is poised at nipping the menace in the bud because Call masking apart from constituting security threat, it equally deprives revenue for the government.

She said the NCC is also working on deploying technological solutions that would arrest the culprits that are bent on caring out such nefarious activities.

‘‘Call masking is a technology used by some people to mask calls that should come in as International calls with local numbers, they pose as security threat.

‘‘We are in collaboration with the office of The National Security Adviser. Recently also the National Assembly mandated the Consumer Protection Council to look into issues concerning that, so as not to put consumers at a disadvantage and NCC also is working on deploying technological solutions to finding out and arresting culprits that are bent on caring out such nefarious activities.

‘‘NCC is against call making because it poses security threat and also deprives revenue for the government.’’

On double registration of Sim cards, she said NCC’s team recently that went to Nassarawa state on surveillance activity as regards to illegal SIM card registration, we got findings that such activities are going on and NCC in collaboration with the Police and NSCDC and some arrests were made and handed over to Police.

‘‘NCC is following up to ensure that the prosecution that is needed is done to bring to the act to barest minimal.

‘‘The issue of pre-registered SIM card knowing the security threat it brings in the society, NCC is constantly doing something about it,’’ she added.

On the consumer conversation, charged consumers to take advantage of sending “STOP” to the 2442 code to stop all unsolicited text messages, or “HELP” to the same code to be availed with options of interest, stressing that when issues are not resolved by their telecom operators or if still not satisfied they should make complaints to the Commission via its toll-free line 622.

The NCC zonal head said the program was aimed at protecting, educating, and empowering telecom consumers to know their rights as they play a strategic role towards ensuring sustainable growth and development in the telecom sector adding that the Commission is not leaving any stone unturned in enduring the consumer gets satisfaction from the services rendered by their telecom operators.

‘“We have come to do here is Consumer centric take sure that Consumers are well-informed, and make informed choices in using ICT and also to know that they have tights and privileges from the service providers, if they are not getting satisfactory services we have opened up platforms for them make complaints to NCC after they would have complained to their service providers and they are not getting any satisfactory solution we have the DND and we have our 622 which the Consumer can call the and the NCC is ready to follow the complaints to logical conclusion.’’

She appealed to consumers to stop the vandalization of telecom infrastructures, explaining that the Commission had set up key performance indicators aimed at accessing how compliant telecom operators are complying with the extant laws to ensure high quality of service across the country.

Also speaking at the event, the chairman traditional rulers in Niger state, Esu Nupe Alh. Yahaya Abubakar, n who was represented by Phamarsist Yahaya Mai Yaki applauded the Commission’s efforts in ensuring the consumer enjoys quality service and called on the service providers to ensure that consumers’ satisfaction.


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SAIL and MTN Foundation Equip 4000 Teachers with Digital Learning Strategies

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SAIL Teachers Fellowship Program recently celebrated a milestone graduation, equipping 4000 teachers with innovative teaching techniques to transform Nigerian classrooms.

The program, organised through a collaboration between the SAIL Empowerment Foundation and MTN Foundation, represents a groundbreaking effort to transition educators from traditional methods to inquiry-based and digital learning strategies.

This year’s fellowship, a hybrid initiative engaging over 4,000 teachers from a pool of 15,000 applicants, culminated in intensive training sessions and certifications for 400 outstanding participants. These educators were introduced to tools like Canva, and advanced classroom management strategies designed to address the unique challenges of Nigerian classrooms.

During the graduation event in Lagos, MTN Foundation’s Executive Director, Odunayo Sanya, emphasised the Foundation’s 20-year legacy of impactful initiatives, with investments totalling over ₦30 billion across health, education, and empowerment sectors. Sanya underscored the Fellowship’s transformative role in shaping the nation’s future through teacher development.

Sanya challenged the teachers to become change-makers. “The knowledge you have gained is not for you alone. You are expected to empower other teachers and uplift your students, ensuring the impact of this training spreads beyond you.”

Senator Tokunbo Abiru, co-founder of the SAIL Empowerment Foundation, echoed this sentiment, highlighting the program’s vision to empower teachers as change agents within their communities.

Abiru called for continued partnerships to expand the program’s reach and ensure its sustainability. “The Teachers’ Fellowship has grown to about 6,700 teachers thanks to the incredible support from MTN Foundation,” he said.

The event also featured the unveiling of the MTN Foundation’s legacy publication, Yellow Impact: 20 Years Stronger, a testament to two decades of impactful interventions. As both organizations reiterated their commitment to the program, they underscored the importance of collective effort in shaping the future of education in Nigeria.

With plans to expand the program in the coming year, the MTN Foundation and SAIL Empowerment Foundation continue to inspire hope and transformation in the education sector.


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AfriTECH 4.0: QNET’s Biram Fall Advocates for Financial Inclusion in Africa

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Mr. Biram Fall, the Regional General Manager, QNET Sub-Saharan Africa, has said that with over 350 million unbanked adults, there is a significant potential of financial inclusion and digital solutions for Africa, and a vast opportunity to expand access to financial security, event through electronic commerce (eCommerce).

Mr. Biram Fall, the Regional General Manager, QNET Sub-Saharan Africa

Speaking as a lead presenter at the recent Africa Tech Alliance Forum (AfriTECH 4.0) held in Lagos, Fall stated that financial inclusion transforms lives by providing essential financial tools like savings accounts, credit, and insurance, which foster economic independence.

He referenced the International Monetary Fund (IMF) which highlights the role of financial services in strengthening economic resilience and reducing inequality, making them crucial for African socio-economic progress.

Speaking on the theme, “Harnessing Fintech Solutions for Financial Inclusion & eCommerce Growth,” Fall highlighted Africa’s opportunity to empower the 350 million unbanked adults by providing access to essential financial services.

“The demand for financial inclusion aligns with a projected $75 billion e-commerce market in Africa by 2025, driven by rising internet access and smartphone adoption.

“However, limited banking infrastructure and high cash dependency hinder digital engagement,” he said.

Fall who made reference to the United Nations Conference on Trade and Development (UNCTAD), noted that digital payments can unlock significant revenue for small businesses and expand e-commerce by making digital platforms more accessible and trusted.

“Digital payment solutions like mobile wallets simplify transactions and build trust in digital platforms.

“The African Development Bank recognizes that increased accessibility of financial products boosts consumer confidence in digital payments and enhances participation in e-commerce,” Fall said.

He disclosed that QNET’s initiatives, such as its “Fit Green” financial literacy programme, have trained over 1,500 young Nigerians, promoting financial self-sufficiency and entrepreneurship through an e-commerce-driven direct-selling model active in over 100 countries.

“Our e-commerce driven direct-selling model provides income-generating opportunities in over 100 countries, promoting entrepreneurship and self-sufficiency in low-income regions. True progress requires collaboration.

The QNET regional manager emphasized the need for cross-sector partnerships to bridge Africa’s infrastructure gaps, expand digital financial services, and build an inclusive financial landscape.

QNET’s mission, according to Fall, is to use technology and partnerships to make financial inclusion and e-commerce key pillars of progress across Africa, empowering individuals and fostering economic growth for underserved populations.


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Trendships: How Instagram is Redefining Social Communication

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Instagram has launched a regional campaign to celebrate a form of connection emerging through Direct Messages (DMs).

Recognizing how the act of sharing relatable memes and light-hearted content with friends, family and acquaintances is evolving into a unique vehicle of social communication and bonding across all ages, Instagram is coining a new term, Trendships.

A combination of “friendships” and “trends”, Trendships captures how Instagram users leverage playful or meaningful content to stay closer to distant loved ones, express complex emotions, and even navigate cultural trends.

The phenomenon gained traction with the launch of Instagram Reels and has rapidly become a bridge for individuals to communicate, engage and stay in touch.

“Trendships is not about sharing popular or viral content; it is about creating community over shared experiences and interests,” said Nada Enan – Head of Communications, Middle East & North Africa, Meta.

“People are exchanging content that resonates, from humorous memes to motivational Reels, redefining how people nurture intimate connections, exchange values and, in many cases, let loved ones know they are thinking about them with just a few taps. It underscores how social platforms are increasingly pivotal to building community in our daily lives and evolving how we communicate in the digital era.”

Trendships anchor on the simple act of “sharing” – through Reels, GIFs, videos, or memes – via DM. According to the latest stats from Meta, people reshare Reels over 3.5 billion times every day reinforcing how prolifically the platform is used to communicate and engage.

Embracing the new term, Instagram has partnered with popular comedy creator, Maraji and media platforms like KraksTv, Zikoko in Nigeria to spread the word about Trendships with their creativity.

The #WhatsYourTrendship campaign was revealed with fun, lighthearted content from Maraji, Zikoko and KraksTv showcasing their favourite trendships on Instagram.


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