Telecom
NCC Increases its Emergency Communications Centres to 25

In continuation with its vision and strategy to ensure promptness, effectiveness and efficiency in the handling of emergency call services through the Emergency Communication Centres (ECC), the Nigerian Communications Commission (NCC) has embarked on the deployment of Computer Aided Dispatch (CAD) solution.
Dr. Ikechukwu Adinde, Director, Public Affairs, disclosed this in a statement made available to Ravenewsonline.com on Wednesday.
According to the statement, “this bolstering of the capacity of emergency response agencies is coming on the heels of Commission’s recent activation of the Taraba State ECC, thus bringing the total number of operational ECCs across the country to 25.
“The Taraba ECC joins the existing operational ECCs in 23 states of the Federation and the Federal Capital Territory (FCT).
“These ECCs are located in the FCT, Adamawa, Imo, Enugu, Ondo, Oyo, Kwara, Plateau, Ogun, Kano, Katsina, Ekiti, Cross River and Edo. Others are Kaduna, Akwa Ibom, Anambra, Benue, Kogi, Bauchi, Osun, Zamfara, Kebbi and Gombe States.
“To further modernize the centres, the NCC initiated the deployment of CAD for the response agencies. The Commission has deployed the CAD system to the commands of six response agencies including the Nigerian Police Force (NPF), Federal Road Safety Corps (FRSC), Nigeria Security and Civil Defence Corps (NSCDC), States Emergency Management Agency (SEMA), as well as in Ambulance and Fire Service operations in seven states.
“The seven states that have benefitted from the deployment of the CAD equipment to transform and upgrade their ECCs into an Internet protocol-based facility are Ogun, Cross River, Enugu, Kwara, Kano, Adamawa and FCT. The Commission plans to upgrade the remaining operational ECCs soon”.
The statement further noted that the Commission On March 9, 2022, carried out the successful trial calls to test the effective implementation of the supply, installation and integration of the CAD system for Ambulance Service in Abuja, FCT for the recently-launched National Emergency Medical Services & Ambulance Systems (NEMSAS) of the Federal Ministry of Health.
Prof. Umar Garba Danbatta, Executive Vice Chairman (EVC) of NCC, in a remark on the CAD deployment, said “the Commission will continue to modernize the ECCs from time to time to keep it effective and to respond appropriately to the dynamics of emergency cases, in keeping with its objective of enhancing security of lives and property in the country.
“Over the years, the Centres have been transforming lives and helping many citizens to survive emergencies and other life-threatening circumstances through instant dispatch of emergency calls received to Emergency Response Agencies (ERA). This intervention has had very positive impact on the lives of Nigerians,” Danbatta said.
The CAD is an automated dispatch software solution deployed for the seamless transmission of calls from the ECC to the relevant ERAs via the click of a button on the Call Agent’s System.
The Nigerian Communications Commission established the EEC project in 2005 in deference to Federal Executive Council directive. The Commission has also taken the establishment and effective operations of the Centres across the country as a matter of priority in keeping with Sections 107 (3) A and B, of the Nigerian Communications Commission (NCA) 2003.
Telecom
MTN, Meta Partner to Enhance Voice and Video Calling Quality

MTN Group, Africa’s leading telecommunications provider, has joined forces with Meta to improve the quality and reliability of voice and video calls on real-time calling applications such as WhatsApp across 12 MTN markets.
The collaboration, which began at the Mobile World Congress (MWC) 2024, focuses on optimizing application-aware networks and network-aware applications to deliver a seamless and high-quality user experience. By leveraging data analytics and conducting comprehensive testing, MTN and Meta have successfully developed solutions that enhance the interaction between mobile networks and real-time calling applications.
Nigeria, MTN’s largest market, was the first to implement these enhancements. Early results indicate a remarkable 50% improvement in key performance indicators (KPIs), significantly enhancing the user experience for MTN Nigeria mobile users.
“This implementation further demonstrates our commitment to enhancing our customers’ digital experience.
“We’re pleased with the remarkable improvement in our real-time communication services, reflecting our commitment to innovative customer solutions,” said Yahaya Ibrahim, Chief Technology Officer (CTO) at MTN Nigeria.
Diego Marí, Head of Network Ecosystems Engineering at Meta, added, “The collaboration allows us to deploy advanced solutions for an unparalleled real-time experience in Nigeria and showcases our dedication to elevating service quality and improving user experience, while striving for continued efficiency in traffic delivery.”
The partnership underscores MTN and Meta’s shared vision of delivering cutting-edge solutions to enhance digital communication across Africa.
Telecom
MTN Plans Second Public Offer in Nigeria

Ralph Mupita, president,MTN Group, has announced plans to reduce its shareholding in MTN Nigeria through a public offer after it returns to profitability.
The group aims to cut its stake from 76 percent to 65 percent in line with its longstanding commitment to deepen local ownership, according to ITWeb, South African tech publication.
Mupita, who disclosed the plan during an editors’ roundtable meeting this week, said “The only localisation we have as MTN Group is we have potentially a sell-down in Nigeria at some point in time, approximately 11 percent. This is something we have said long ago, that over time, we would want more Nigerians owning the company, and we are prepared to sell down to 65 percent. We are at around 76 percent,” he said.
The anticipated offer would mark MTN’s second major retail public offering in Nigeria, following its 2021 sale of 575 million MTN Nigeria shares to local investors.
That offer was oversubscribed, resulting in the allocation of 661.25 million shares, including a 15 percent greenshoe option. This reduced MTN’s stake in its Nigerian unit to 75.6 percent from 78.8 percent.
More than 126,000 investors participated in that round, including retail and institutional investors such as Nigerian pension funds, representing approximately 6.5 million contributors.
At the time in 2022, MTN Group announced plans to further reduce its stake to approximately 65 percent from 75.6 percent.
Mupita confirmed that the Group would only proceed with a new offer once MTN Nigeria resolves its negative equity position and resumes dividend payments.
Currently, MTN Nigeria’s shares are trading at N235 per share.
Despite reporting a revenue of N3.36 trillion in 2024, a 36.03 percent bump from N2.47 trillion in 2023, it posted a loss after tax of N400.44 billion, a 192.25 percent rise from N137.02 billion in 2023.,
This negative performance was driven by macroeconomic headwinds, including record inflation and a steep devaluation of the naira, which raised operating costs and wiped out investor value.
MTN Nigeria has fallen behind MTN South Africa as MTN Group’s largest revenue contributor.
However, the Group is projecting a rebound in 2025, citing key drivers such as recent tariff adjustments, operational restructuring, and improving macroeconomic indicators in Nigeria.
Speaking at the roundtable, Mupita highlighted that the Group is anticipating a V-shaped recovery in Nigeria’s service revenue. He pointed to the recent structural reforms, such as the removal of fuel subsidies, the naira stabilisation, and improved dollar availability.
“The continued normalisation of these factors, particularly naira stability, should have positive impacts on consumer spending power and our business operations,” Mupita noted in the Group’s financial statement for 2024 recently.
Telecom
MTN Staff Commission New Set of Classrooms at Iwerekun Community High School

In a remarkable demonstration of corporate volunteerism, MTN staff, through the Y’ello Care initiative, have renovated a school block at Iwerekun Community Senior High School, Lakowe. This effort has restored hope and significantly improved learning conditions for both students and teachers.
The project, led by dedicated MTN employees, is part of the annual Y’ello Care campaign, which focuses on empowering communities through education, digital inclusion, and economic support.
Prior to the renovation, students at Iwerekun Community Senior High School faced challenges, including deteriorating classrooms that hindered effective learning. Recognising the need for intervention, MTN staff stepped in to transform the learning space, creating a safe, conducive, and inspiring environment for both students and teachers.
At the commissioning ceremony, Honourable Jamiu Tolani Alli-Balogun, Commissioner of the Lagos State Ministry of Basic and Secondary Education, acknowledged the significance of MTN’s contribution to education: “The education sector worldwide thrives on collaboration and commitment between public and private partners. MTN’s generous contribution is truly recognised, and I express my deepest gratitude for its unwavering commitment to supporting education in Lagos State. This new facility will provide a conducive environment for teaching and learning, enabling our students to reach their full potential.”
Representing the Ojomu of Lakowe, Prince Mukaila Adeola expressed the community’s gratitude: “This is a rare opportunity, and it is not every day that Lakowe benefits from such support. We truly appreciate MTN for this contribution, and we look forward to even more support in the future.”
The renovated school block is equipped with improved water supply and an inverter included in a serene environment that enhances the learning experience. This renovation will ensure that students and teachers have a more comfortable and sustainable academic setting.
Speaking on the significance of the project, Tobe Okigbo, Chief Corporate Services and Sustainability Officer (CCSSO) at MTN Nigeria, emphasised the personal investment of MTN staff: “I want to emphasise that this commissioning was made possible by the dedicated staff of MTN. Although MTN has a Foundation funded by 1% of the company’s annual profits, the credit for this commissioning goes to the MTN Nigeria staff members who, through their personal contributions, made this happen.”
Beyond the fresh coat of paint and structural improvements, initiatives like this create a lasting impact and a sense of hope in the lives of the students. The addition of a reliable power source and water facility means that students no longer have to struggle with poor infrastructure, allowing them to focus on their education.
For many students, access to quality education remains a challenge—not just because of financial barriers but also due to poor infrastructure, lack of resources, and limited teacher support. Programmes like Y’ello Care, alongside other education-focused volunteer initiatives, are helping to fill these gaps by creating safe, well-equipped learning environments and equipping students with knowledge beyond the classroom.
With the successful completion of the Lakowe school project, MTN reaffirms its commitment to education and youth development. The company encourages more organisations to embrace volunteerism and community service, as collective action remains a powerful force for societal progress.
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