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NCC is a Flagship Public Institution Impacting Lives Positively – Alake of Egbaland

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L - R Mr. Clem Omife, Deputy Director, Nigerian Communications Commission, NCC; Mr. Efosa Idehen, Director, Consumer Affairs Bureau, NCC ; Hajiya Mistura Aruna, Assistant Director, NCC; HRM Oba Adedotun Aremu Gbadebo, Okukenu IV, the Alake and Paramount Ruler of Egbaland, the egba; Mr. Adeleke Adewolu, Executive Commissioner, Stakeholder Management NCC; Mr. Yomi Arowosafe, Zonal Controller, Lagos During the Courtesy visit to the Palace and Village Square Dialogue recently in Abeokuta, Ogun State.
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The Alake of Egbaland, Oba Adedotun Aremu Gbadebo, Okukenu IV, has applauded the regulatory strides of the Nigerian Communications Commission (NCC) in ensuring accelerated growth of telecommunications sector, thus making the sector a flagship enabler of Nigeria’s prosperity.

L – R Mr. Clem Omife, Deputy Director, Nigerian Communications Commission, NCC; Mr. Efosa Idehen, Director, Consumer Affairs Bureau, NCC ; Hajiya Mistura Aruna, Assistant Director, NCC; HRM Oba Adedotun Aremu Gbadebo, Okukenu IV, the Alake and Paramount Ruler of Egbaland, the egba; Mr. Adeleke Adewolu, Executive Commissioner, Stakeholder Management NCC; Mr. Yomi Arowosafe, Zonal Controller, Lagos During the Courtesy visit to the Palace and Village Square Dialogue recently in Abeokuta, Ogun State.

The Paramount Ruler gave the commendation when the Executive Commissioner, Stakeholder Management (ECSM) of NCC, Adeleke Adewolu, led a delegation of NCC staff to the state where the maiden edition of the Village Square Dialogue (VSD) was organised by NCC in Abeokuta.
The VSD, a version of the Telecom Consumer Conversation (a strategic, multistakeholder consumer outreach programme of NCC), took place at the 92-year-old Centenary Hall, adjacent the Alake’s Palace.
The VSD is specially conceived by the NCC to interact with telecom consumers at the grassroots for the purpose of sensitising telecom consumers through information sharing, education and advocacy on telecommunications-related issues. Importantly, the forum provides opportunity for telecom consumers in the rural areas to make contributions to the governance process of the telecom ecosystem, and to equally engage their service providers to resolve complaints.
Oba Gbadebo, who was the Royal Father of the Day at the event, and was represented by Oluwo of Ake, Egbaland, Chief Samuel Tanimowo, said “One of the public institutions, whose activities are felt by the generality of Nigerians in many positive ways is NCC and the leadership of the Commission must be commended for its doggedness in ensuring that Nigerians enjoy the benefits of digital revolutions.”
The monarch, who was unequivocal in describing NCC as a flagship public institution positively impacting lives of all Nigerians, also particularly commended Adewolu, an indigene of the state, for his positive representation of the people of Owu Kingdom, Ogun State, where he hails from.
“We also thank you and your entire Board and Management for bringing the first edition of the Village Square Dialogue to us in Ogun State. This is a testament to how important you take our state, which has contributed tremendously to the socio-economic and political history of Nigeria,” the first-class monarch said.
The leading monarch’s assertion was underscored by the Iyaloja of Egbaland, Chief Oluwakemi Oloyede, who thanked the NCC for the sensitization programme, which she said, had benefited not only the market women and men who attended the event but also the entire telecom consumers present, who cut across social strata.
“We have listened to all you have told us as telecom consumers, we would always recall the information when you have left us and we would also ensure that we take all measures possible to join hands in protecting telecom facilities in our vicinities for improved quality of service delivery. From all indications, doing this is for our own benefits as consumers,” Iyaloja Oloyede stated with conviction of a good listener and leader.
Earlier in his welcome address, Adewolu, who once served as a Commissioner for Special Duties and Inter-Governmental Affairs in the State, called on the community leaders and people of Ogun State to take ownership of telecommunications infrastructure in their localities and protect them from vandalism or theft.
The ECSM said Ogun State is central to telecoms growth in Nigeria in that it hosts one of the largest concentration of users of telecoms services in Nigeria, with an active subscriber base of over eight million users as at the Fourth Quarter of 2021, according to the data from the National Bureau of Statistics (NBS).
“This huge subscriber base is supported by a dynamic ecosystem of service providers, dealers, marketers and innovators. We are, therefore, here to host the maiden edition of the NCC-instituted Village Square Dialogue and to salute the legendary entrepreneurial spirit of the people of Ogun State.
“On behalf of the Commission, I also thank you for the warm reception accorded us and the warmth traditionally accorded telecom service providers to bolster infrastructure development”, Adewolu said.
Addressing the audience further, Adewolu said telecoms services have long been recognised as the easiest and cheapest means of meeting critical socio-economic needs such as education, financial inclusion, economic empowerment and deepening social interactions.
Accordingly, Adewolu said the infrastructure through which these services are provided are called the “infrastructure of infrastructures” because they enable the digitization and seamless connectivity of all other socio-economic sectors.
“Without telecoms infrastructure, we cannot communicate with friends and family over long distances at the touch of a button, and we cannot conduct banking, insurance, governmental services, education, entertainment and many other activities with ease without telecommunications.
“This means that telecoms infrastructure are critical to modern existence, and we must all do what we can to ensure that we tackle anything that affects their seamless operation”, Adewolu emphasised.
“Issues like hostile communities, the theft of diesel, batteries and power-generating sets, digging up fiber lines, sealing/locking-up of Base Transceiver Station (BTS) sites and such other illegal activities must be tackled decisively by all of us. I therefore urge you all to please see telecoms infrastructure as your own, and to protect them as communal property.
“Anybody that tampers with telecoms infrastructure is tampering with your future and the future of your children – they should be resisted and reported,” the ECSM stated.
Also at the event, NCC’s Director of Consumer Affairs (DCA), Efosa Idehen, made a presentation elucidating on how NCC protects the interests, rights and privileges of telecom consumers. The DCA emphasized consumer obligations, especially in the area of telecoms infrastructure protection in order to ensure improved quality of service (QoS) and better quality of experience (QoE).
Similarly, a Principal Manager in the Technical Standards and Network Integrity (TSNI) Department of NCC, Kunle Olorundare, spoke on contributions of telecoms to the economy, mobile network development, the benefits of telecoms, network outages and their causes, and he enjoined consumers to protect telecoms infrastructure.
“By protecting the infrastructure, you are protecting every service offered on the network. You are protecting your money (Mobile Banking), your Jobs (Recharge Card and Phone business), your children’s future (Learning on the internet) and even your community (Social communication),” Olorundare said to restate the centrality of telecommunications to individuals and businesses.
The event was oversubscribed as the venue was filled to the brim with traditional rulers and other community leaders, market women and men, other telecom consumers from all walks of life, and representatives of telecoms consumers and service providers.
Also, more than 90 per cent of the forum’s communication was conducted in Yoruba language which is spoken and understood by majority of the people in the environment, and also in Pidgin English. This choice of languages used at the forum enhanced comprehension and participation at event, and also bolstered the appreciation of the important role NCC plays in promoting the consolidation of the growth of the telecom industry.

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Airtel to Redefine Customer Experience with State-of-the-Art Retail Store

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L-r: Regional Retail & Franchise Lead, Dapo Eniola Martins; Head, Shops and Retail Postpaid Business, Lynda Amechi; Chief Commercial Officer, Femi Oshinlaja; Human Resources Director, Adebimpe Ayo-Elias; Representative, Regional Operations Director (Lagos), Adeola Afolabi; and Regional Marketing Manager, Veronica Nwosisi, all of Airtel Nigeria, during the launch of the new cutting-edge Airtel retail shop at GM Mall Sangotedo, Lagos, recently.
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Airtel Nigeria, as part its ongoing commitment to delivering a seamless and exceptional retail experience for its customers has launched its new Company-Owned-Company-Operated (COCO) retail store in Sangotedo, Lagos, on Friday, 24th January 2025.

The new retail store aligns with Airtel’s dedication to providing topnotch experience for its customers, offering end-to-end customer support, instant activation of new SIM cards, bill payments, data plan subscriptions, device purchases, and troubleshooting services.

Speaking during the launch, Femi Oshinlaja, Chief Commercial Officer, Airtel Nigeria, reiterated Airtel’s commitment to delivering world-class service to its customers.

“At Airtel, our mission has always been to delight our customers by delivering unmatched satisfaction and we understand that connectivity is the lifeblood of modern business and everyday life. This is why we are passionate about ensuring that every customer’s journey with us is seamless, convenient, and rewarding,” he said.

“We are proud to be part of the Sangotedo community and excited to deepen our partnership with the people and businesses in this vibrant part of Lagos. This shop is a reflection of our belief that access to excellent telecommunications services should be within everyone’s reach,” he added.

The launch event was attended by senior Airtel executives and included a guided tour of the cutting-edge facility, showcasing the innovative features and personalized services that customers can now enjoy. Leveraging the latest retail technologies and best practices, the store sets a new benchmark for customer service excellence in the telecommunications industry.

In her closing remarks, Human Resources Director, Airtel Nigeria, Adebimpe Ayo-Elias emphasized Airtel’s goal in promoting quality customer service.

“At Airtel, we understand the importance of having a conducive environment for effective customer service and with the launch of this new shop, we have made provisions for 24 seats to accommodate everyone.

“Every customer who walks in is assured of receiving top notch quality customer care. We would continue to be the reason to imagine and look forward to achieving even greater milestones,” she said.

Airtel remains committed to enhancing its retail footprint across Nigeria, ensuring customers have convenient access to superior telecommunications services.


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How to Empower Nigeria’s Renewable Energy Future

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For decades, Nigeria’s power sector has been on shaky ground — struggling with unreliable electricity supply, aging infrastructure, and an overdependence on fossil fuels. Grid collapse has become a recurrent experience, forcing households and businesses to rely on expensive and polluting generators. Amid these challenges, past and present governments always paint a hopeful picture of reforms and investments aimed at improving the grid.

Yet, in a world rapidly shifting towards renewable energy, true progress will not come from patching up a failing system but from embracing a sustainable, green energy future. Indigenous brands like iPower are already leading the way, proving that Nigeria does not have to be left behind.

The global energy landscape is undergoing a transformation. In fact, with the Paris Agreement, more than 110 countries have committed to a net zero emissions target by 2050. Renewable energy has become the new frontier as nations race to reduce carbon emissions and combat climate change. Solar farms are stretching across the Sahara, wind turbines are rising along coastlines, and battery technology is advancing at an unprecedented pace. Countries like China, Japan, and the US, which once relied on coal and crude oil, are now investing heavily in clean energy solutions — not just for environmental reasons but because renewables are proving to be more economically viable in the long run.

Africa, with its vast untapped solar and wind resources, is uniquely positioned to capitalize on this shift. Countries like Kenya, Egypt, and Morocco are already harnessing these resources to power industries, businesses, and homes by investing substantially in solar, wind, and hydroelectric power. Kenya, for instance, generates nearly half of its energy supply from geothermal energy. The question is: Will Nigeria seize this opportunity or remain trapped in outdated energy policies?

One of renewable energy’s biggest advantages is that it provides off-grid solutions — a crucial benefit for remote villages where electricity grids are non-existent. Solar panels, wind turbines, and hydro mini-grids are offering lifelines to communities that have long been neglected by traditional energy providers.

Beyond environmental benefits, renewable energy presents a strong economic case. Traditional power sources come with high fuel costs, maintenance expenses, and environmental levies. In contrast, solar and wind energy offer long-term savings, reduced reliance on imports, and the potential to create thousands of jobs in manufacturing, installation, and maintenance.

A stable power supply means extended operating hours and increased productivity for small businesses, uninterrupted medical care for hospitals, and access to digital learning tools even after sundown for students. Energy access is not just about convenience — it’s about economic empowerment.

Nigeria cannot afford to sit on the sidelines. Forward-thinking companies like iPower, which has a vision to power Africa sustainably, are proving that clean energy solutions can be accessible, affordable, and effective. Unlike generic imports, iPower’s renewable energy products are specifically designed to meet Nigeria’s unique energy needs — factoring in extreme weather conditions, infrastructural gaps, and affordability.

iPower’s product lineup includes solar home systems that provide uninterrupted power for households, portable energy solutions for businesses and remote areas, and advanced battery storage technologies to ensure consistent electricity supply even during peak usage hours. Beyond just providing products, iPower is shaping the future of renewable energy in Africa by investing in education and awareness campaigns, ensuring that more people understand the benefits of switching to clean energy. By integrating innovative financing models and local partnerships, iPower is making it easier for Nigerians to transition to clean, reliable energy solutions without the burden of high upfront costs.

For Nigeria to become a key player in the global renewable energy sector, both private enterprises and government action must align. Companies like iPower are already making strides, but government support is essential to scale these efforts.

The government can play a critical role by providing incentives such as tax breaks and subsidies for renewable energy projects, investing in infrastructure to support large-scale solar and wind energy farms, partnering with private companies to expand access to affordable clean energy solutions, educating the public on the benefits of renewable energy adoption.

The world is moving towards a clean energy future, and Nigeria has a choice: act now and lead the transition in Africa or risk being left behind. With iPower at the helm, the vision of a sustainable, self-sufficient Nigeria is no longer a distant dream — it is an achievable reality.

The future is not in generators that guzzle fuel or diesel and pollute the air. The future is in the power of the sun, the strength of the wind, and the innovation of homegrown companies like iPower. The time to act is now.

 


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Galaxy Backbone Celebrates Excellence and Innovation in Its People

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Galaxy Backbone (GBB) proudly recognizes the outstanding efforts of its employees, whose dedication and innovation have significantly contributed to the organization’s success and recognition in recent times.

These achievements underscore GBB’s unwavering commitment to excellence in service delivery and pioneering technological solutions that advance Nigeria’s public sector.

The development, launch, and implementation of the GBB GovMail Email Platform in November 2024 by the Head of the Civil Service of the Federation, marked a transformative milestone in Nigeria’s digital transformation journey. GovMail provides Civil and Public servants across the public sector with a secure, efficient, and reliable platform for official communication.

By fostering seamless collaboration and ensuring the integrity of government data, GovMail directly supports the federal government’s vision for a digitally enabled public sector that prioritizes accountability and efficiency.

This groundbreaking initiative was driven by an exceptional teamwork, led by GBB’s, Head of Cloud Operations and supported by GBB’s team of Cloud Solution Specialists. Their innovation and “can-do spirit” embody GBB’s commitment to delivering cost-effective technology solutions that empower governance and enhance service delivery to citizens.

In recognition of their outstanding contributions, the team members were formerly recognized and commended by GBB’s Executive Management, led by the Managing Director/CEO, Professor Ibrahim A. Adeyanju. The expressed delight by the team’s spirit, commitment and dedication and encouraged other members of Staff to emulate their great work for GBB, the Public sector and the nation at large.

In a similar way, GBB also commended a member of its Datacentre Team for his exceptional skill and dedication in responding to a critical incident at the National Shared Services Centre (NSSC) in 2024. His swift actions safeguarded critical infrastructure, and ensured uninterrupted business continuity. These Individuals have in their unique ways, shown professionalism and technical expertise, which aligns with GBB’s core values.

These commendations highlight GBB’s dedication to fostering a culture of excellence, innovation, and recognition. Through initiatives like GovMail and the unwavering efforts of its talented workforce, GBB continues to lead the charge in advancing Nigeria’s digital transformation agenda and strengthening governance through cutting-edge technologies.


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