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NCC Moves to Check SIM Swap Fraud

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Ms Helen Obi, Head of Zonal Operations, Nigerian Communications Commission ( NCC ) yesterday said that the commission has put in place a regulation to checkmate SIM Swap fraud.

Obi said this in an interview in Jos.

A SIM is a smart card inside a mobile phone, carrying identification number unique to the owner.

While SIM Swap is the process of replacing your existing SIM with a new SIM and moving your existing number, data etc. to a new SIM.

She said that the new regulation put in place to stop SIM Swap fraud was in the interest of customers.

According to her, SIM SWAP fraud has a lot of issues attached to it because often times, you find a lot of people who are not the owners of these numbers going to do SIM SWAP at various centres.

“We have cases of fraudulent activities done on people’s bank account as a result of SIM SWAP and they complain to the commission expecting that the commission would compensate them.

“We have now put a regulation in place advising these operators to demand for certain requirements and criteria before allowing SIM swapped.

She said that anybody coming for SIM Swap must prove that the number that was been requested to be swapped belonged to him/her.

Obi said that once that is done, there would be no complain and the operators would not be left in doubt.

“So it is all in the interest of consumers that we are doing this because of the complaints, especially the one that has to do with fraudulent activities on the consumer’s bank account.

“What we as a regulatory authority keep advising and encouraging our consumers to do is that they should also help the commission to serve them better by following laid down rules.

Some subscribers, said that Network providers were putting them through stress to have a SIM replaced.

They said that they were being asked to bring court affidavit, national identification card, SIM pack amongst other requirements.

Mrs Ola Adedeji, an ICT expert, applauded the idea of asking subscribers to identify themselves properly before replacing lost SIM.

Adedeji said that her problem with the network providers was that subscribers were not adequately informed about the new development.

“It is okay to ask a subscriber, who lost a SIM card and want a replacement, to properly identify himself or herself before a re-issue.

“But my problem with the network providers is that they should educate customers properly so as to enable us prepare ourselves before coming for replacement.

Mr Collins Okeke, a trader at Lugbe, said that he was not happy with the development of going through the stress of retrieving a misplaced SIM as network providers are asking them to bring so many things.

Okeke said that last time he went to do a welcome back at GLO office, he was asked to swear affidavit because he did not get his SIM pack.

“I am not happy with the development because I did not know of all these protocols as I was not previously informed.

“NCC and network providers should embark on serious sensitisation campaigns to properly educate subscribers on the need to provide the items for proper identification.’’


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Telecom

FG Plans EO to Criminalise Fiber Cable Damage Costing Telcos Billions

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Nigeria will criminalize the destruction of broadband fiber cables following repeated complaints by MTN Nigeria Communications Plc and other telecommunications companies that they are losing billions of naira, according to people familiar with the matter.

FG Plans EO to Criminalise Fiber Cable Damage Costing Telcos Billions

Federal ministry of works, which supervises federal road constructors, is finalizing the regulation that will be signed as an executive order by President Bola Tinubu, said the people, asking not to be identified as they weren’t authorized to comment.

While there are presently laws against vandalism, the authorities are aiming to regulate construction firms more closely.

The order will enforce stiff penalties on offenders, said the people, declining to provide more details or say when it will be signed.

“Telecom assets are critical backbone that supports the economy across sectors,” said Temitope Ajayi, a senior presidential aide, who noted that the Association of Telecommunications Companies (ATCON) has been demanding the classification for years.

New rules will provide “further assurance that the Nigerian government will protect their investments against vandals and criminal elements.”

The Nigerian Communications Commission (NCC) estimates that the sector will make up more than a fifth of the country’s gross domestic product by the end of 2027, up from 13.5% in the third quarter of last year.

The move will help alleviate pressure on the telecoms sector, which is facing increased operating costs and sales pressures from a sharp depreciation in the currency and a threefold increase in energy prices.

Repairs and revenue losses from damaged cables is estimated to have cost the sector almost 27 billion naira ($23 million) last year alone, documents seen by Bloomberg show.

MTN Nigeria, the biggest wireless operator in Africa’s most-populous nation, and Airtel Africa Plc bore the brunt of the costs, the documents show.

MTN suffered more than 6,000 cuts on its fiber cable last year, the documents show. On Feb. 28, a cut on its network in three different locations by a road construction firm, an oil serving company and someone burning rubbish in a manhole meant customers faced more than five hours of data and voice outages.

The operator relocated 2,500 kilometers (1,553 miles) of vulnerable fiber cables between 2022 and 2023, at a cost of more than 11 billion naira – enough to build 870 kilometers of new fiber lines to areas without coverage.

A presidential order on the matter would be welcomed, said Tony Izuagbe Emoekpere, president, Association of Telecommunications Companies of Nigeria.

“When it comes to communication infrastructure, they are destroyed at will, so we are eagerly awaiting the president’s order,” he said. “It would be a great boost to the industry, and it will also encourage investment.”

 

 


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Telegram Eyes 1Bn Users amidst Political Pressures

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Telegram, the messaging giant founded by Pavel Durov and headquartered in Dubai, anticipates hitting a remarkable milestone of one billion active monthly users within the next year.

Durov’s departure from Russia in 2014, prompted by governmental pressures to stifle opposition communities on his VK social media platform, underscores Telegram’s commitment to neutrality despite geopolitical challenges.

With 900 million active users currently, Telegram stands as a beacon of free speech in the digital realm, particularly influential in former Soviet Union republics and pivotal during conflicts like the Russia-Ukraine standoff.

Durov’s staunch advocacy for freedom of expression and opposition to censorship by tech giants like Apple and Google reinforces Telegram’s status as a neutral platform.

Opting for the UAE as its base, Durov cites its neutrality and openness as conducive to Telegram’s ethos, serving both opposition groups and governments alike while maintaining impartiality.

In Durov’s vision, the pursuit of freedom eclipses material gain, shaping Telegram’s trajectory as a bastion of digital liberation.

 

 


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NITDA, NIMC Announce Collaboration To Strengthen Digital Economy

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To further strengthen Nigeria’s digital economy in line with President Bola Ahmed Tinubu’s Renewed Hope Agenda, the National Information Technology Development Agency (NITDA) and National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance and create synergy between digital identity, payment ecosystem, and secure & seemless data exchange capabilities for Nigeria.

During the meeting between the Director-General of NITDA, Kashifu Inuwa Abdullahi, and Director General of NIMC, Engr. Bisoye Coker-Odusote, with some management staff of both organisations, they discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.

This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of Public Key Infrastructure (PKI) to drive digital transformation in Nigeria.

To ensure a smooth implementation, a 12-man committee was set up. This committee will play a crucial role in kickstarting and harmonising the initiatives. It is expected to deliver a comprehensive implementation report within the next 4 weeks


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