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NCC Revises Determination on USSD Pricing, Gives Nod to Telcos, Banks to Negotiate

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Prof Umar Danbatta, EVC, NCC
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Nigerian Communications Commission (NCC), in furtherance of its mandate to protect the interests of consumers and support a robust telecommunications sector, has revised its Determination on Unstructured Supplementary Service Data (USSD) pricing published on July 23, 2019.

NCC Revises Determination on USSD Pricing, Gives Nod to Telcos, Banks to Negotiate

Prof Umar Danbatta, EVC, NCC

The amendment was necessitated following a protracted dispute between Mobile Network Operators and Financial Institutions on the applicable charges for USSD services and the method of billing.

As a responsive and effective regulatory authority, the Commission recognises that its policies are not static and may be modified from time to time as circumstances demand.

This is coming on the heels of a recent directive by Dr. Isa Ali Pantami, minister of Communications and Digital Economy, regarding a review of the USSD pricing by all parties involved, following a presentation made by the Commission on the billing structure, determination of USSD pricing, current status and the way forward.

Speaking during the presentation, the Minister stated that he took the decision to suspend the commencement of end-user billing (where the consumers are charged directly from their airtime balance for use of USSD channels as opposed to corporate billing where the banks paid the MNOs for the use of USSD service) because he was “genuinely besieged with a barrage of complaints at the attempted commencement of end-user billing by service providers.”

The Minister also clarified that “USSD is a service to banks and not to the Telecom Consumers, and as such, banks should see themselves as corporate customers of telecom operators with a duty to pay for using the telecom network and infrastructure, including USSD channels extended to them for service delivery to their customers.”

According to him, “Mobile Network Operators (MNOs) have no direct relationship to bank customers, and cannot, therefore, charge directly for usage of USSD channel.”

The USSD channel has evolved over time from a telco-exclusive channel used for only telco services such as balance inquiry and recharges to a channel for the deployment of a broad spectrum of services, including financial, insurance, agricultural, government services and more. The use of USSD channel has become a critical resource in the economy even more so in this era of the Covid-19 pandemic that has witnessed a rise in reliance on digital services.

Prof. Umar Garba Danbatta, executive vice chairman of the NCC, in the interest of the consumers and other stakeholders, has revised the Determination previously issued by removing the Price Floor and the Cap to allow the Mobile Network Operators and the banks negotiate rates that will be mutually beneficial to all parties concerned.

The NCC also determined that Mobile Network Operators must not charge the consumers directly for the use of USSD channels for financial services in the form of end-user-billing. The transaction should be between the MNOs and the entity to which the service is provided (i.e. Banks and Financial Institutions).

A copy of the Determination is available on the NCC’s website, www.ncc.gov.ng.

 

 

 

 


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MTN Commits $2Bn to ITU’s Partner2Connect Initiative

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MTN Group has committed $2 billion to the International Telecommunications Union’s (ITU) Partner2Connect initiative, bringing the total funds pledged to $73 billion.

MTN Commits $2Bn to ITU’s Partner2Connect Initiative

The announcement was made during the ongoing Mobile World Congress (MWC 2025) in Barcelona, Spain.

Partner2Connect, spearheaded by the ITU, is a global initiative aimed at enhancing universal digital access, strengthening infrastructure, and fostering meaningful connectivity.

Doreen Bogdan-Martin, secretary-general, ITU, highlighted the significance of these commitments, stating, “Expansive digital infrastructure highlights how much humanity values and depends on meaningful connectivity. These new pledges bring us closer to delivering sustainable digital transformation to everyone, everywhere.”

According to the ITU, MTN Group has shown a strong commitment to investing in Africa’s digital future, spending approximately $2 billion annually on capital expenditures across its markets over the past five years.

Similar investments are planned over the next five years, focusing on expanding and improving voice and data networks to bolster connectivity and drive digital inclusion.

The ITU also announced a $2 billion pledge from Globalstar to expand its low-Earth orbit satellite network, providing seamless, energy-efficient connectivity solutions for remote regions and underserved areas.

These efforts will include direct-to-device (D2D) and IoT connectivity solutions.

As ITU celebrates its 160th anniversary, the UN agency has emphasised its dedication to bridging the global digital divide.

An estimated 2.6 billion people worldwide remain offline, according to ITU data.

The agency has called for $100 billion in commitments by 2026 to fund projects supporting global digital transformation, particularly in hard-to-reach communities.

With over 1,000 pledges spanning 147 countries, Partner2Connect is working toward ITU’s vision of a digitally connected and inclusive future.

Current estimates suggest $1.6 trillion is required for global connectivity hardware alone, with the majority of resources needed in developing nations.

The funds pledged by MTN Group and other partners are set to strengthen digital infrastructure, enhance connectivity in underserved areas, and accelerate digital innovations to support economic and social growth worldwide.


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Telegram Introduces New Features to Address Unsolicited Messages

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Telegram has rolled out a new feature aimed at enhancing user safety by flagging messages from unknown contacts.

Telegram Introduces New Features to Address Unsolicited Messages

When users receive messages from individuals outside their contact list for the first time, a detailed information page now appears.

This page includes details such as the sender’s country (determined by their phone number), their joining date on Telegram, any shared groups, and whether their account is verified.

The goal is to help users identify potential scams and impersonators more effectively.

In addition, Telegram now provides insight into when the sender last updated their username or profile picture, offering another way to detect compromised or hacked accounts.

The company has emphasised its commitment to transparency, promising “clear indicators” to distinguish official accounts, third-party verified profiles, and regular users.

Telegram Premium subscribers can now charge fees for messages received from users outside their contact list, a feature designed to reduce spam while allowing group administrators to monetise their communities.

Dubbed “Star Messages,” this new option enables users to set customisable fees for unsolicited messages.

The feature also provides flexibility, allowing certain users or members of specific groups to send messages for free.

Telegram’s Star Messages come with convenient options, such as single-tap refunds for payments, ensuring a seamless user experience.

By offering advanced controls and monetisation opportunities, the platform continues to prioritise user safety and satisfaction.

With these updates, Telegram strengthens its position as a platform focused on both user protection and innovative monetisation tools.


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MTN Nigeria Reaffirms Support for Grassroots Sports During Edo State Visit

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MTN Nigeria has strengthened its commitment to grassroots sports development following a visit to Edo State Governor, Monday Okpebholo, at the Government House in Benin City on March 5.

The visit coincided with the upcoming launch of Season 3 of MTN Champs, an athletics competition that will commence in Edo State from March 13 to 15.

The initiative highlights MTN’s dedication to nurturing young athletic talent and aligns seamlessly with Edo State’s focus on sports development.

Idowu Adesokan, General Manager of Consumer Marketing at MTN Nigeria, expressed appreciation for Edo State’s contributions to previous editions of MTN Champs and emphasized the importance of collaboration to ensure this season’s success.

Governor Okpebholo reciprocated by pledging full logistical and administrative support to make the event impactful.

Season 3 of MTN Champs is set to engage thousands of secondary school students across Nigeria, kicking off in Edo State before moving to Lagos and Uyo in subsequent weeks.

This initiative reflects MTN Nigeria’s broader vision of fostering youth empowerment and revitalizing athletics at the grassroots level.


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