Telecom
NCC Sensitises Telecom Consumers at 2021 Enugu International Trade Fair

In line with its tradition of exploring avenues to engage with telecom consumers, Nigerian Communications Commission (NCC), has taken advantage of the opportunity of this year’s edition of the Enugu International Trade Fair to enlighten telecom consumers on their rights and privileges within the telecommunications sector.
Prof. Umar Garba Danbatta, executive vice chairman (EVC) of the Commission, addressing a large audience of telecom consumers during the NCC Special Day at the recently-concluded 32nd Enugu International Trade Fair organised by the Enugu Chamber of Commerce, Industry Mines and Agriculture (ECCIMA), said events of this nature provide the opportunity for NCC, as a telecom regulator, to interact with consumers and attend to their service-related concerns.
Danbatta, represented Dr. Ikechukwu Adinde, director, Public Affairs, NCC, spoke around the theme of the Fair: “Promoting New Technologies, Business Ideas and Strategies for Rapid Economic Growth and Development in Nigeria,” highlighted some of the regulatory initiatives emplaced by the Commission for protecting, informing and educating the consumers.
These initiatives include the NCC Emergency Toll-free Number 112; the NCC Consumer Complaint Toll-Free Number 622; the Do-Not-Disturb (DND) Short Code 2442, the Regulation on Forceful Subscription and measures put in place to check cases of pre-registered Subscriber Identity Module (SIM) cards.
Danbatta emphasised the importance of the ongoing National Identity Number (NIN)-SIM data linkage exercise, in order to ensure credible citizen database for improved national security.
He stressed the need for consumers to be cybersecurity-conscious while online and to always ensure efficient management of e-waste for a safer environment, noting that this year’s World Consumer Rights Day (WCRD), which was observed on March 15, 2021 focused on ‘Tackling Plastic Pollution’ in line with the e-Waste Regulation being pursued by the Commission.
Danbatta praised the efforts of Chamber at sustaining the Fair over the years, pointing out that it remains the largest and most important business event South-East of the country. “The Fair is pivotal to bolstering the economic and industrial transformation of the region in view of its enormous business potential,” Danbatta said.
Earlier in his welcome address, the President of the Chamber, Emeka Nwandu, who was represented by the Chamber’s Deputy President, Jasper Nduagwuike, extolled the role of the Chamber in the facilitation and promotion of robust exchange of business engagements in the South-East region of the country over the years through various initiatives, such as the Trade Fair.
During an interactive executive session with the ECCIMA executives at the Commission’s pavilion, Adinde and Idehen fielded questions ranging from consumer complaints management, the recent Unstructured Supplementary Service Data (USSD) policy, NIN-SIM linkage exercise and other industry-related issues.
The event attracted many multinational, international and national exhibitors, who took advantage of the Fair to reach out to their customers in the South-East and South-South zones of the country.
The NCC has, over the years, been a regular participant at international trade fairs across the country and has been consistent in its participation at the Enugu International Trade Fair.
Telecom
NANS Issues Fresh Protest Notice over Telecom Tariff Hike

National Association of Nigerian Students (NANS) has condemned the recent increase in tariffs by telecommunications companies in Nigeria, threatening to embark on a nationwide protest to compel a reversal.
In a statement jointly signed on Thursday in Abuja by Comrade Anzaku Shedrack Ovye, national secretary-general, NANS and Comrade Samson Ajasa Adeyemi, the student body gave the Federal Government and telecommunications companies a 72-hour ultimatum to reverse the tariff increase.
The students warned that upon the expiration of the ultimatum, students across the country would be mobilized for a series of street protests nationwide to ensure a reversal.
They argued that the arbitrary action of telecommunications companies has further exacerbated the financial burden on millions of Nigerians, particularly students and youths, who are among the dominant end-users of their services.
The statement read in part:
“This decision, which has led to a significant rise in the cost of calls, data, and other communication services, is both unjustifiable and insensitive, given the prevailing economic challenges faced by the populace.
“NANS views this development as a blatant disregard for the welfare of Nigerian citizens and an affront to the principles of affordability and accessibility that should govern the telecommunications sector.
“This administration is committed to promoting the welfare of Nigerian students; hence, it will vehemently oppose any tendency that does not align with this vision.
“NANS is deeply concerned about the adverse impact this tariff hike will have on students, many of whom rely heavily on affordable telecommunications services for academic research, virtual learning, and staying connected with their families.
“Therefore, it is worrisome to comprehend the justifications for these increments, as NANS considers this action a direct threat to the security of Nigerian students and an attempt to further impede their ability to navigate their academic endeavors, maintain familial connections, and secure legitimate personal incomes, particularly for independent students responsible for their upkeep.
“We hereby issue a 72-hour ultimatum to telecommunications companies, the Honourable Minister for Innovation, Digital and Blue Economy, Dr. Bosun Tijani, and the Nigerian Communications Commission to reverse this tariff increase and provide a clear roadmap for ensuring affordable telecommunications services for all Nigerians.
“Failure to comply with this ultimatum will leave NANS with no choice but to mobilize students across the nation for a series of peaceful protests to demand justice, accountability, and a comprehensive audit of activities in the telecommunications sector,” NANS stated.
The leadership of NANS maintained that as student representatives, they would not stand idly by while the rights and welfare of Nigerian students, which they have vowed to protect, are trampled upon by greed, “corporate capitalism,” and regulatory complicity.
NANS also called on the Federal Government to intervene promptly and decisively to address this issue.
Additionally, they urged telecommunications companies to prioritize the interests of their customers over profit margins and to engage in meaningful dialogue with stakeholders to find sustainable solutions rather than inflict further hardship on Nigerians who are already struggling economically.
“As the voice of Nigerian students, NANS remains committed to advocating for policies and actions that promote equity, fairness, and the overall well-being of all Nigerians.
“We will continue to hold all parties and duty-bearers accountable to ensure that the rights of students and citizens are protected,” the statement added.
Telecom
FG Launches Key Initiatives to Bridge Nigeria’s Digital Divide by 2030

Federal Government has restated its dedication to closing Nigeria’s digital divide, with a focus on delivering connectivity to underserved and unserved communities.
Dr. Bosun Tijani, Minister of Communications, Innovation, and Digital Economy, disclosed this on Thursday during a stakeholders’ engagement session held at the Marriott Hotel, Ikeja, Lagos.
Tijani noted that while significant progress has been made in expanding broadband penetration and strengthening digital infrastructure, millions of Nigerians remain without access to reliable digital opportunities.
He announced several flagship initiatives under the Federal Government’s efforts to bridge the divide. These include Project BRIDGE, a 90,000km fibre optic expansion; Project 774, aimed at connecting every local government secretariat with high-speed internet; and the Universal Access Project, targeted at connecting over 20 million unconnected Nigerians.
Other initiatives, such as the National Broadband Alliance of Nigeria (NBAN) and the 3 Million Technical Talent Programme, were also highlighted.
“The Universal Service Provision Fund (USPF) remains a critical tool in delivering this goal, as it supports infrastructure expansion and inclusive policies,” Tijani said.
He stressed the need for strong public-private partnerships and collaboration with development agencies and local communities to achieve sustainable progress.
Dr. Aminu Maida, Executive Vice-Chairman of the Nigerian Communications Commission (NCC), emphasized the importance of unified efforts to build resilient telecommunication infrastructure.
He revealed that projects funded by the USPF had played a significant role in connecting remote communities.
“We urge stakeholders to strengthen partnerships and explore innovative financing models that will ensure sustainable connectivity,” Maida said.
The engagement session also provided a platform for deliberations on practical strategies for addressing barriers, such as inadequate infrastructure and limited digital literacy, which hinder the achievement of universal connectivity in Nigeria.
The Federal Government reiterated its vision of achieving universal access to communications and digital literacy for all Nigerians by 2030.
Telecom
MTN Nigeria, Lagos State Unveil MyLagosApp to Transform Urban Living

MTN Nigeria, in collaboration with the Lagos State Government, on Thursday launched ‘MyLagosApp,’ a digital platform designed to enhance urban living in Lagos.

L-R: Chief Digital Officer, MTN Nigeria, A’isha Mumuni; Legendary Nollywood Actress, Joke Silva; Chief Executive Officer, MTN Nigeria, Dr. Karl Toriola; Deputy Governor of Lagos State, Obafemi Hamzat and Chief Information Officer, MTN Nigeria, Shoyinka Shodunke at the launch of MyLagosApp, a one-stop digital hub designed to simplify urban living, held on Thursday, March 13 at MTN Rooftop Plaza, Falomo, Lagos.
The application, which serves as a one-stop hub for events, entertainment, transport services, hospitality, and government-related payments, aims to simplify access to essential services for residents and visitors.
At the launch event held in Lagos, the Executive Governor, Mr. Babajide Sanwo-Olu, represented by Deputy Governor Dr. Obafemi Hamzat, lauded the partnership as a milestone in leveraging technology to improve lives.
“This collaboration reflects our administration’s commitment to bridging the gap between public and private sectors, using innovation to provide practical solutions for the people,” Hamzat said.
He described the app as a vital tool for fostering transparency, accountability, and seamless access to public services, noting that it aligns with the state’s smart city initiatives.
MTN Nigeria’s CEO, Dr. Karl Toriola, expressed the company’s pride in partnering with the Lagos State Government to achieve this milestone.
“MyLagosApp is a major stride in digital transformation, marking a significant step in making Lagos a truly smart city. It simplifies connectivity, access to services, and promotes an efficient urban ecosystem,” Toriola said.
The app, developed by MTN’s Software Lab, adheres to global security standards and ISO 27001 certification, according to MTN’s Chief Information Officer, Shoyinka Shodunke.
Stakeholders at the event emphasized the role of the app in advancing mobility, supporting local businesses, and enhancing government-citizen interactions.
The application is now available for download on Android and iOS platforms.
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