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NCC Takes Campus Conversation to BUK, Enlightens Students on Rights, Privileges as Telecoms Consumers
The Nigerian Communications Commission (NCC) has hosted another edition of Campus Conversation (CC), at the weekend in Bayero University, Kano (BUK), where officials of the Commission engaged in intensive enlightenment of students of the varsity on their rights and privileges as telecoms consumers.
Campus Conversation is a sub-programme of the Telecom Conversations (TCs), a modified consumer information and education outreach programme in the purview of NCC’s Consumer Affairs Bureau (CAB). It consists of six sub-programmes, all conceived to target different categories of telecom consumers in order to empower them with the right information they require to make informed decisions.
Addressing a large gathering of students during the CC recently, the Director, Consumer Affairs Bureau, NCC, Efosa Idehen, said the Conversation at BUK is the fourth edition in a series, organized to enlighten the student segment of telecom consumers about their rights, privileges and obligations to enhance quality of experience in respect of telecom services.
The Conversation had earlier taken place at the University of Abuja, University of Benin, and the University of Nigeria, Nsukka.
Represented by the Head, Consumer Policy Development and Monitoring, Hafsat Lawal, Idehen said the objective of the CC is to ensure that telecom consumers on university campuses are adequately informed and educated on their rights and privileges.
Additionally, Idehen said, through the Conversation, students as telecoms consumers are able to acquire knowledge to make informed decisions and be able to protect themselves from unwholesome practices by service providers.
The Director Consumer Affairs outlined numerous channels the NCC had emplaced for aggrieved consumers to seek redress. These channels include the NCC Consumer Portal through which consumers can lodge complaints and also learn about consumer-centric activities of the Commission.
Other initiatives include the NCC 622 toll-free number, a second-level complaint mechanism for telecoms consumers to escalate complaints earlier lodged with their service providers which have not been addressed satisfactorily.
The Director also mentioned NCC’s corporate social media handles on Facebook, Instagram, and LinkedIn, as well as through correspondence via the NCC official email address ([email protected]).
Idehen told the students to take advantage of all the NCC channels of communication to get redress in terms of resolution of their telecom service-related complaints.
Also speaking at the event, NCC’s Director, New Media and Information Security, Dr. Alhassan Haru, emphasised the importance of cyber awareness and vigilance.
He said as NCC works with all stakeholders to enhance accessibility to the Internet for more people, cyber criminals are also on the prowl to defraud unsuspecting users of the Internet.
Thus, Haru said, “We constantly encourage the youths, especially students in universities, who are the largest individual users of the Internet to use Internet for legitimate activities and more importantly to be conscious of cyber criminals.
“So, at NCC, we also ensure that we educate you in order to ensure a safe cyberspace space experience for all Nigerians.”
Earlier in her welcome address, the Head, Consumer Information and Education at NCC, Mistura Aruna, said the Commission had put in place a number of consumer-centric initiatives that CAB has been mandated to take to all shades of stakeholders.
She added that this mandate is in line with the NCC’s Strategic Management Plan (SMP) and other policy documents of the Federal Government, all of which have been streamlined in the Commission’s Strategic Vision Plan (SVP) 2021-2025 with emphasis and focus on strengthening consumer protection and empowerment.
The students, who participated at the event, enthusiastically engaged in the conversation process, asking questions to seek more clarification on telecom service-related services.
The Commission also distributed Information, Education and Communication (IEC) materials to the students so they can easily reference for effective and rewarding engagement with their service providers and the Commission.
Besides Campus Conversation, other types of the Telecom Conversations are: Telecom Public Sphere, Market Conversation, Professionals’ Dialogue, Village Square Dialogue, and the NYSC Sensitization.
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Airtel HR Director, Adebimpe Ayo-Elias Honoured as HR Leader of the Year
The Director of Human Resources and Administration at Airtel Nigeria, Adebimpe Ayo-Elias, has been awarded as HR Leader of the Year at the 2024 HR People Magazine Awards, organized by Mapelwood Global Resource.
The award ceremony, held recently at the Lagos Oriental Hotel, celebrated the achievements of outstanding HR professionals across Nigeria who have contributed significantly to organizational success and workplace culture.
Speaking on the recognition, Carl Cruz, CEO of Airtel Nigeria, expressed immense pride in Ayo-Elias’s achievement, describing it as a milestone not only for her but also for the company.
“Adebimpe’s impact, dedication, and leadership extend well beyond Airtel, and this award is a well-deserved recognition of her influence in the HR field. We are incredibly proud of her accomplishments and look forward to her continued contributions to the industry,” he said.
Receiving the award, Adebimpe expressed gratitude for the honour, reiterating her commitment to advancing world-class HR practices within her organisation.
“I am deeply grateful for the opportunity to contribute positively to the lives of those we serve within and beyond the organization. Airtel Nigeria creates an environment that nurtures growth, encourages innovation, and prioritizes the well-being of every employee and as such, this award motivates me to continue championing these values,” she said.
This award reaffirms Airtel Nigeria’s commitment to developing and empowering talent, further establishing the company as a leading force in creating an impactful, forward-thinking workplace.
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Canada Orders TikTok to Shut Down Operations Amid National Security Concerns
Canadian government has ordered TikTok to shut down its operations within Canada, directing the social media platform to close its offices in Toronto and Vancouver.
Despite the office closures, Canadian users will continue to have access to the app itself.
The decision was announced following a national security review led by the Canadian Security Intelligence Service (CSIS). Innovation Minister François-Philippe Champagne stated that TikTok’s activities posed a threat to national security, though he declined to provide specific details.
“We came to the conclusion that these activities… would be injurious to national security,” Champagne told CBC News, underscoring the seriousness of the government’s actions.
TikTok has voiced strong opposition to the order, vowing to challenge it in court. A spokesperson for TikTok argued that the closure will lead to significant job losses and stated, “Shutting down TikTok’s Canadian offices and destroying hundreds of well-paying local jobs is not in anyone’s best interest.”
The move follows Canada’s previous restrictions on TikTok, including a ban from government-issued devices in 2023 due to privacy and security concerns.
TikTok’s parent company, ByteDance, has faced similar scrutiny from the U.S. government, which has also considered further restrictions over national security concerns.
TikTok maintains that it will continue to serve Canadian users on its platform, allowing creators to connect and businesses to operate.
However, the dispute between TikTok and Canadian authorities signals ongoing tensions between governments and the app’s China-based parent company.
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Obaseki Commissions Edo State Data Center
Governor Godwin Obaseki of Edo has said that reforms by his administration in the digital and technology space over the last eight years have revolutionised the state.
The Governor who stated over the weekend at the launch of the Edo State Digital Policy and Edo Data Centre, disclosed that was the first data centre owned by a state in Nigeria.
According to him, his reforms had repositioned Edo as a leading state in digital inclusion in Nigeria, adding that his government was leveraging technology as a catalyst for socio-economic development and inclusive growth.
He said: “I welcome you to the only data center owned by a state in Nigeria. This event is significant because we have started a revolution in Edo State, a digital revolution. We are rounding up with a policy statement that will guide this revolution into the future.
“The population of Edo is scaled towards the youths as they are born in a digital age. The future is digital. It will be difficult to navigate the world today without technology. If you want to develop and grow rapidly, you must begin to think of how to use technology.
“The pace of the advancement of technology in the world today is scary. So, just imagine those who have not started yet; I don’t think they can live in the future world. In Edo, we have always been ahead in our history. We have been a knowledgeable people as we interacted at a global level over 500 years ago on our own level.
“To catch up, we had to do something else and different. That was why from the beginning it was clear to us that we had to introduce technology and make sure that we begin to retrain our young ones, the youths, to own this digital world and the confidence in it.”
Obaseki added: “We have moved Edo into the digital superhighway and to operate on that superhighway, they must know the rules and must be guided by certain rules and practices. That is what we are doing today and incorporating in this policy document. This will enable everybody to understand the shape of this high way and what they need to do on this high way.”
The governor continued: “I had the privilege of working with young people in Edo State and working together, we set up EdoJobs and the Edo Innovate Hub as these have helped our young people and till date, over 50,000 young men and women have benefited from various training and programmes from Edo Innovate. We have been lucky to build a digital ecosystem which has grown rapidly.
“Years ago, as the Chairman of the State’s Economy Team, we set up the ICTA but we struggled all through but we kept it alive, and set up the law governing it. The agency is principally responsible for providing technology for the government.
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