Telecom
NCC to Strengthen AOL Administration
The Nigerian Communications Commission (NCC) is unwavering in its commitment to deploy a Revenue Assurance Solution (RAS) in the telecommunication sector to ensure a more robust Annual Operating Levy (AOL) administration in the telecom industry.
L- R: Mr. Akwu Okolo, Head, Energy and Urban Infrastructure,Infrastructure Concession Regulatory Commission; Mr. Yakubu Gontor, Director of Finance Services, Nigerian Communications Commission (NCC); Mr. Adeleke Adewolu, Executive Commissioner Stakeholder Management, NCC; Danbatta; Ms.Josephine Amuwa, Director, Legal and Regulatory Services, NCC; Dr. Ikechukwu Adinde, Director, Public Affairs NCC; Engr. Edoyemi Ogoh, Deputy Director, NCC; Mr. Reuben Muoka, Head Special Duties, NCC
This subject matter was the focus of an industry stakeholder consultative engagement organized by the Commission at its Head Office in Abuja on Friday, February 25, 2022, which is in congruence with the NCC’s renowned commitment to inclusive participation and consultative stakeholder engagement as part of its regulatory practice.
The RAS application is designed to ensure a linkage with licensed telecommunications operators’ systems and will have the capability of capturing and reporting in near real-time, billing activities by the operators for the purposes, amongst others, of computing and assuring with minimal margin of error, the accruable AOL to NCC from the licensees.
When deployed, the NCC RAS will bring significant solutions to the industry’s challenges, including a more effective and enhanced monitoring and regulation of the licensed telecommunications operators.
Speaking at the event, which was well attended by representatives of Mobile Network Operators (MNOs), Licensees of the Value Added Service chain, officials of the Commission and other industry stakeholders, Prof. Umar Garba Danbatta, executive vice chairman and chief executive officer (EVC/CEO) of NCC, said AOL remains the bedrock of an efficient and effective telecommunications regulatory environment.
Danbatta said the event was organized to sensitize industry stakeholders through a conversation on the Commission’s plan to deploy RAS that will instill greater transparency and increased accuracy in the administration of AOL in the sector, as stipulated by the Nigerian Communications Act (NCA), 2003.
According to the EVC, since the NCA 2003 came into force and pursuant to Section 72 of the Act, various efforts have been made by the Commission towards achieving an effective AOL administration, including the development of AOL Regulations 2014, which is being reviewed.
He said the Commission believes that the deployment of appropriate RAS would enhance monitoring and regulatory activities around AOL administration and confer higher levels of integrity and fidelity on the AOL figures obtainable in the industry.
In a contextual recall, Danbatta stated that the need to deploy the most appropriate Revenue Assurance Systems in the Nigerian telecommunications industry began since 2015 when Commission published an invitation to bid for the services, in which 3R Company Nigeria Limited emerged the preferred bidder.
“The EVC informed that during the bid process, the Bureau of Public Procurement (BPP), indicated a ‘no objection’ to the process.
“However, it was reasoned thereafter, that due to the scope of the project, the solution would be more appropriately procured under a Public Private Partnership (PPP) arrangement.
“This led to the invitation of the Infrastructure Concession Regulatory Commission (ICRC) to guide the process, as mandated by its regulations.
“Following this, the Commission set up a Project Delivery Team (PDT), which worked with a consortium of legal advisers, financial modelers and PPP experts under the guidance of ICRC, and took the appropriate steps required under the ICRC Regulations 2005,” he said.
He said part of the process included a proper due diligence of the preferred partner, which received a clean bill of health from the Office of the National Security Adviser (ONSA) while the Commission also subjected the software and hardware components of the proposed RAS to the certification of the National Information Technology Development Agency (NITDA).
The EVC stated further that the Commission recorded a major feat in December 17, 2021, as the transaction received the Certificate of Compliance from the ICRC in line with the Provisions of the ICRC Act 2005.
“Thus, Prof. Isa Ali Ibrahim (Pantami), minister of Communications and Digital Economy, graciously presented the NCC RAS project to the Federal Executive Council (FEC) Meeting on January 26, 2022, where the final approval was given for the implementation of the solution,” he said.
Underscoring the EVC’s position, the Head, Special Duties, Reuben Muoka, stated that the industry has been waiting for the RAS from the Commission. He also signaled that this current regulatory intervention will bring about a multiplier effect on the economy, local content and several other sectors in the Nigerian economy.
Speaking in the same vein, Edoyemi Ogoh, Deputy Director, Technical Standards and Network Integrity, NCC, stated that the approval of the RAS project by the FEC is a major success in finding a transparent process for an independent assessment, validation and completeness of the Annual Operating Levy (AOL).
Ogoh said the solution has the capability to limit the loss of revenue due to faulty billings, inaccurate or incomplete data and information from service providers, redundantly provided services and frauds.
“It will enable the resolution of inconsistencies in billings for services provided by licensed service providers to their subscribers as well as AOL bills from NCC to service providers, resulting in optimum efficiency and accuracy.
“The RAS would enable the Commission to validate the information, records and data that are supplied to the Commission by the licensees,” Ogoh emphasised.
Airtel Nigeria has restated its commitment to transparency, customer safety, and regulatory collaboration following recent regulatory enforcement by the Nigerian Communications Commission (NCC).
The NCC had served Airtel Nigeria a notice of sanction over some alleged SIM infractions in Kano State and consequently slammed a fine of N104 million on the telecommunications firm.
NCC had in a letter, addressed to Airtel Nigeria Chief Executive Officer, dated May 26, 2025, signed by Chizua Whyte, head, Legal and Regulatory Services, and Mohammed Dari, acting head, Compliance Monitoring and Enforcement, on behalf of Dr Aminu Maida, executive vice chairman, NCC, titled: ‘Notice of Sanction: Non-Compliance with SIM Registration Directive in Kano,’ where the infractions were spelt out.
According to NCC, Airtel infractions include unauthorised SIM registrations using 198 unapproved devices, resulting in 8,275 registrations outside the 281 verified Airtel shops; premature activation of 63 MSISDNs prior to proper SIM registration, contrary to the provisions of the Registration of Communications Subscribers Regulations 2022; failure to conduct effective eyeballing, leading to 407 fraudulent SIM registrations with multiple NINs, contrary to the provision of the Registration of Communications Subscribers Regulations 2022 and failure to provide satisfactory explanation for SIM registrations conducted between 12.00 a.m and 6.00 a.m.
On the matter, the letter revealed that there were some letter exchanges and subsequent meetings on the infractions between the telecom regulator and Airtel, starting from January 12, 2025, March 19, 2025, March 24, 2025, and March 27, 2025, respectively.
Apparently, after investigations and responses from Airtel, the NCC was not satisfied and this led to the fine of N104 million, which was to be paid within seven days from the date the letter was issued.
Specifically, NCC fined Airtel N5 million, N12 million, N81.4 million and N5 million for the infractions respectively.
Reacting, Airtel, expressed appreciation to the NCC for uncovering the infractions, describing the development as a critical opportunity to strengthen internal processes and further align with national security and regulatory expectations
“We thank the NCC for its vigilance and continued support in protecting the integrity of the telecoms ecosystem. Airtel takes these findings seriously and is already implementing corrective measures,” a spokesperson for the company said.
Only recently, Airtel Nigeria’s CEO recently announced that the company is doubling its investment in the country, focusing on network expansion, fiber-to-the-street rollout, 4G/5G deployment, customer care upgrades, and digital infrastructure security.
These investments reinforce Airtel’s long-term vision of building a resilient and forward-looking telecom network that meets the evolving needs of Nigerians.
“Our systems are constantly evolving to stay ahead of scammers and malicious actors,” the spokesperson added. “This is not just about compliance; it’s about our responsibility to the millions of Nigerians who rely on Airtel daily.”
Airtel Nigeria says it will continue to work closely with the NCC and other arms of government to ensure high standards of service and safety for all telecom users nationwide.
Kenya is celebrating its regulatory ecosystem being ranked as the most progressive in Africa. The International Telecommunications Union (ITU) has ranked the East African country first in its most recent ICT Regulatory Tracker.
ITU’s ICT Regulatory Tracker is an evidence-gathering tool for decision-makers and regulators. It demonstrates the effectiveness of regulatory systems in the age of technology.
The ITU evaluates the design of the national regulatory authority, the scope of the regulatory mandate, the obtaining regulatory environment, and the robustness of the competition framework in member countries.
Kenya received 93 points, up from 92 in 2023, and now leads the continent in best practices for ICT regulations.
Nigeria and South Africa finished second and third, with 92 and 88 points respectively. Malawi, Egypt, Rwanda, Morocco, Uganda, Burkina Faso, and Senegal complete the top 10 list.
Globally, Kenya was ranked 20th out of 194 countries covered.Italy led the rankings, with 100 points.
The regulator, Communications Authority (CA) of Kenya, said the achievement underscored Kenya’s commitment to creating a robust, technology-neutral regulatory environment that supports innovation, affordability and access.
Steve Isaboke, permanent secretary for broadcasting and telecommunications, visited CA Centre in Nairobi following the announcement on Thursday.
“The ranking is a clear testament of the excellent work that CA has done in spearheading Kenya’s digital transformation and driving digital access for all,” he said.
“After 25 years, CA’s regulatory regime has attained maturity, and gained global recognition. This ranking shows that the CA staff and leadership are executing their work diligently.”
MTN Nigeria Communications PLC has announced a significant increase in female representation within its leadership, with women now making up 41.4% of its workforce, a notable rise from 38.7% in 2023.
This figure reportedly doubles the industry average, positioning MTN Nigeria as a frontrunner in gender diversity within Nigeria’s ICT sector.
The company’s recently released 2024 Annual Report highlights its sustained commitment to workplace inclusion and gender equality, aligning with its “Ambition 2025” strategy. Female representation within the executive management team has reached approximately 46.7%.
MTN Nigeria attributes this progress to dedicated initiatives aimed at empowering women professionally. These include the “Women in Tech” programme, which provides targeted upskilling in high-demand fields such as Cloud Computing, Software Engineering, AI/ML, Data Science, and Cyber Security.
The “MTN Y’ello Mums Internship Programme” also supports young mothers in their transition back into the corporate world after career breaks.
Odunayo Sanya, executive director of the MTN Foundation, was recognised as the CSI Personality of the Year at the Nigeria Tech Innovation & Telecoms Awards (NTITA), further underscoring the company’s impactful social initiatives.
Additionally, Uto Ukpanah, the company secretary, received the inaugural Global Corporate Secretary of the Year Award from the Corporate Secretaries International Association (CSIA).
Speaking at a recent conference, Odunayo Sanya, emphasised the importance of balancing profitability and sustainability equation, saying, “Businesses today need to be purpose-driven. While the soul of business is profitability, it is not profitability alone that should matter to stakeholders.”
Uto Ukpanah, added, “Showcasing our corporate values and ethos to the world opens the door for greater collaboration with other organisations, as we believe there’s a lot to learn when we all come together. Governance continues to evolve. The challenges today are not the same as they were 10 years ago. Greater accountability is expected, and companies can only continue to do better.”
The company’s broader efforts in diversity and inclusion have been acknowledged with multiple accolades, including the Corporate Responsibility Award. MTN Nigeria also received the “Employer of the Year” award at the 4th Edition of the Nigeria Employers’ Consultative Association (NECA) Employers’ Excellence Awards.
Karl Toriola, CEO of MTN Nigeria, in the report, reiterated the company’s commitment to building a purpose-driven organisation, emphasising that its success is intrinsically linked to its people and their dedication to a shared vision.
“Since we initiated our culture transformation journey in 2021, our culture transformation has significantly enhanced employee engagement and organisational cohesion. It’s directly strengthened our ability to deliver outstanding business performance and drive sustainable long-term value for all our stakeholders.”
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