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NCC’s Take on the Vexed QoS

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President Goodluck Jonathan’s ‘Democracy Day’ speech last week left little to ponder concerning his roadmap on the ICT industry as his one paragraph take on the sector simply identified his establishment of the Ministry of Communications Technology (MCT) and its mission. It was a long thesis on his one-year scorecard.

 

 

 

But while industry stakeholders worry about the President’s little exposition on ICT, the bigger headache remains the ongoing imbroglio between the Nigeria Communications Commission (NCC) and mobile operators, which seem headed for a head-on-collision.

 

 

 

With connected active mobile subscription now in excess of 99 million (total existing customer base stood at 119,460,789 million) by end of March 2012, Nigeria continues to be the leading market in the Middle East and Africa (MEA) region.

 

 

 

Despite this phenomena growth in over a decade of market liberalization, the telecom landscape is underpin by under development occasioned by lack of governments’ investment in infrastructure.

 

 

 

There is also the notoriously epileptic public power supply which has defied several governments’ attempts at revamping it.

 

 

 

Investors are forced to have power generation as part of business plan in other to survive in this striving market. But the cost of operating private power to generate electricity for industries builds into operational cost resulting in high prices of commodities and services.

 

 

 

The mobile industry has had a long running battle with customers who accuse operators of shortchanging them in price fixing compared to other African markets.

 

 

 

But the operators are also quick to point at the fact that operational cost is sometimes 10 times higher in Nigeria than other African markets due to infrastructure and logistic deficiencies.

 

 

 

Emeka Oparah, vice president corporate communications at Airtel Nigeria, believes it is more profitable doing business in Malawi than Nigeria because of infrastructural challenges.

 

 

 

“Why should Malawi, one of the poorest countries in the world, have a more stable power supply than the clay-footed giant of Africa? And so a business in Malawi is more profitable than its peer in Nigeria,” said Oparah in a facebook post.

 

 

 

Industry watchers also acknowledge that MTN Nigeria is Nigeria’s biggest diesel distributor due to its vast network of infrastructure built across Nigeria’s 923,768 sq metres landmass. Despite huge investments pumped into infrastructure by the four major telecom operators – MTN, Globacom, Airtel and Etisalat – the challenge of service delivery persist.

 

In May the Nigeria Communications Commission (NCC), the industry regulator imposed a hefty combine N1.17 Billion fine on these four majors for poor service delivery. They were expected to pay up on or before May 25, but none has paid up even to this moment.

 

 

 

Last week there was a meeting between the majors and the NCC on the fines, but it ended in deadlock leading to further imposition of N2.5 million daily fines on the operators until they pay up.

 

 

 

Tony Ojobo, director of public affairs at NCC said the operators didn’t show remorse and offered to word on their payment schedule.

 

 

 

“The point is that there are specifications in the guidelines that after the deadline for the sanctions there is going to be N2.5 million for each day of default and we are already in default period and it is expected that the sanction as well as the default penalty will have to be paid,” said Ojobo.

 

 

 

Ojobo said the commission was not on witch-hunting expenditure, but rather accuse the telcos of failing in their KPI (key performance indicators) measurements.

 

 

 

But more worrisome is NCC threat of further sanctions that appear more severe than monetary fines. Ojobo mentioned withdrawal of “regulatory services such as the issuing of new numbers or entertaining any request whatsoever from the service provider. The regulator has a number of regulatory tools to get the service provider to conform or obey the regulatory rules.”

 

 

 

Perhaps its time Mrs. Omobola Johnson, minister of communications technology steps into the matter. It is pertinent for government to look into operators’ grievances and not wave them aside. The government cannot be transversing the globe seeking investors while not seem to be treating those already here with flippancy.

 

 

 

The continued beating of war drums by both parties could only send wrong signals to investors who already have enough to worry about with the al-Qaeda linked Boko Haram insurgence in the North. It is in the nation’s interest to have a conducive operating environment for all investors.

 


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General News

FG Deploy New Printers for Passports following Outcries from Nigerians in Diaspora

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Nigerians in the diaspora have petitioned Dr. Olubunmi Tunji-Ojo, minster of Interior, over passport printing in Atlanta and New York Consulates in the United States of America.

FG Deploy New Printers for Passports following Outcries from Nigerians in Diaspora

To this effect, the minister has approved and directed the Nigeria Immigration Service (NIS) to immediately deploy new printers to the passport offices in both cities.

These printers, according to him, are ready for installation. This short-term solution, he said, aims to resolve the current challenge promptly.

In a statement, the minister said that there is a new solution being implemented as a long-term plan that will usher in a streamlined passport regime, enabling Nigerians to apply for their passports with more ease.

Part of this plan includes the activation of a Passport Personalisation Centre in Abuja, which is scheduled to start in the next few weeks while also opening up more countries for the already-deployed contactless solution.

According to Tunji-Ojo, they are working round the clock, and none of the agencies is left behind.

“At the Nigeria Immigration Service, there has been an end-to-end automation of the passport application process and the introduction of the contactless application process, which has since been launched in Canada,” he said.

 


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CBN’s FX Code to Boost Transparency for Launch on January 28

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The Central Bank of Nigeria (CBN) said it has approved the release of the Nigerian Foreign Exchange (FX) Code and will officially launch the same on January 28, 2025.

The FX code serves as a guideline to the banking industry to promote ethical conduct of authorised dealers in the Nigerian Foreign Exchange Market (NFEM).

“The Bank will formally launch the Code at the CBN Head Office Auditorium, Abuja, on Tuesday, January 28, 2025,” the CBN said in a notice published on its website.

In a bid to strengthen the governance and transparency of Nigeria’s FX market, the CBN in November 2024 introduced revised guidelines for the Nigeria Foreign Exchange Market (NFEM).

A key feature of these guidelines requires the boards of banks, alongside their Chief Executive Officers (CEOs) and Chief Compliance Officers, to annually attest to the Nigeria FX Code of Ethics and Conduct. This attestation underscores their commitment to uphold market integrity and comply with all CBN-issued circulars and guidelines.

The revised guidelines aim to deepen the foreign exchange market following the consolidation of all official FX market windows. The circular, issued by Omolara Omotunde Duke, director of the CBN’s financial markets department, supersedes prior directives, including the operational changes announced on June 14, 2023, and earlier circulars dating back to 2017.

Under the new framework, authorised dealers must facilitate FX transactions for firms and individuals while ensuring compliance with regulations. These dealers are tasked with conducting due diligence, providing transparent pricing, and offering market access through digital solutions.

Furthermore, all legitimate FX transactions must occur exclusively through authorised dealers, while dealings with unlicensed intermediaries are strictly prohibited.

Bureaux de Change (BDC) operators are also included in the revised guidelines. Licensed BDCs are allowed to purchase FX from authorised dealers to meet customer needs, within the limits set by the CBN. Similarly, all FX transactions conducted by BDCs, International Money Transfer Operators (IMTOs), and authorised dealers must adhere to the terms of their licenses and the Nigeria FX Code.


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Visa, Moniepoint Join Forces to Accelerate Financial Inclusion in Africa

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Moniepoint Inc, one of Nigeria’s leading business payments and banking services platforms, has secured an investment from Visa, a global leader in digital payments.

The investment marks an important milestone in Visa’s commitment to advancing financial inclusion and shaping the future of digital payments while fostering SME growth across Africa.

Founded in 2015 by Tosin Eniolorunda and Felix Ike, Moniepoint (formerly known as TeamApt) has established itself as a leading financial platform for Nigeria’s vast network of small and medium-sized businesses (SMEs), offering an integrated suite of services, including digital payments, bank accounts, credit, foreign exchange (FX), and management tools.

The platform processes over 1 billion transactions monthly, with total payments volume exceeding $22 billion, enabling businesses to digitize their operations and thrive in Africa’s rapidly evolving economy.

With this investment, Visa supports Moniepoint’s mission to empower African businesses, further accelerating its growth and expansion across the continent. Moniepoint’s profitable and scalable business model, alongside its strong operational and financial track record, has positioned it as a transformative force in the African fintech ecosystem.

As Africa’s Fintech landscape continues to evolve rapidly, driven by a dynamic ecosystem and a focus on bridging the financial inclusion gap, Visa has been at the forefront of this transformation, putting its expertise and resources to work in support of the growth of African Fintech startups.

Tosin Eniolorunda, Founder and Group CEO of Moniepoint Inc., said: “We are thrilled to announce Visa’s investment in Moniepoint. Visa’s backing is a strong endorsement of our vision to digitize and support African businesses at scale.

“Together, we aim to deepen financial inclusion, enabling SMEs to access the tools and resources they need to thrive in an increasingly digital economy. Given that about 83% of employment across Africa is in the informal economy, we are very keen to widen access and participation in the formal financial system and drive economic growth across Africa.”

He continued, “Visa’s expertise in global payments and Moniepoint’s proven ability to serve African businesses make this partnership an exciting opportunity in shaping the continent’s economic future even as we pave the way for a more inclusive and dynamic financial ecosystem.

“We are delighted in joining forces with Visa to enhance the digital payment infrastructure, expanding financial services, and fostering innovation in Africa.”

Andrew Torre, Regional President, Central and Eastern Europe, Middle East and Africa at Visa, added: “Moniepoint has built an impressive platform that directly addresses the needs of Africa’s SMEs, a critical segment in enabling economic development.

“By making financial services and digital payments more accessible and efficient, Moniepoint is helping transform how businesses operate in Nigeria and beyond. We are excited to support their next phase of growth and innovation.”

“Visa’s investment in Moniepoint is the latest example of our long-standing commitment to advancing digital economies in Africa. We will enable even the smallest businesses to thrive through innovative payment and software solutions that allow SMEs to scale and open new revenue opportunities, while streamlining their operations.”

Moniepoint has experienced exponential growth since its founding in 2015, with revenues increasing by over 150% CAGR in recent years. The company’s efforts to expand access to financial services align closely with Visa’s mission of enabling individuals and businesses to thrive in the global economy.

Congratulating both parties, the Nigerian Investment Promotion Commission (NIPC) celebrates this strategic investment in Moniepoint, highlighting it as proof of Nigeria’s attractiveness for investors due to its favorable business climate.

Furthermore, the NIPC praised Moniepoint as an exemplar of Nigerian excellence contributing significant value to the global financial ecosystem. The Commission emphasized its commitment to supporting investors and fostering economic cooperation in finance and technology to help Nigeria reach its full economic potential.

This partnership combines Moniepoint’s local expertise and innovative business model with Visa’s global resources and capabilities. Together, Moniepoint and Visa aim to accelerate the digital transformation of African SMEs, driving financial inclusion and long-term economic prosperity.

Visa joins other notable investors including Development Partners International, Google’s Africa Investment Fund, Verod Capital, Lightrock, QED Investors, Novastar Ventures, British International Investment (BII), FMO (the Dutch entrepreneurial development bank), Global Ventures and Endeavor Catalyst in advancing Moniepoint’s mission to create a society where everyone experiences financial happiness.


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