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New Report Reveals Preference for Ease of Use, Reliability and Speed in B2B Payments by African Businesses

A new report that includes the surveyed opinions of more than 1,000 business owners from Kenya, Nigeria, South Africa and Egypt has revealed ease of use, reliability and speed as the preferred features for African businesses when it comes to business-to-business payment methods.
When asked what they liked about their current payment methods, 29 percent of respondents chose ease of use, 28 percent chose reliability and 18 percent chose speed. More than digitised processes (10 percent), affordability (10 percent) and customisation (5 percent).
The State of B2B Payments in Africa report, which was compiled by Duplo, a business payment platform for African businesses of all sizes, also revealed that bank transfers are the most common medium for making and receiving payments between businesses today, more common than cash, cheques and mobile money.
When asked which methods their organisations used for making payments to other businesses, 85 percent of respondents chose bank transfers as one of the ways they made payments, compared to 60 percent for cash, 23 percent for cheques and 17 percent for mobile money.
When asked about receiving payments from other businesses, 62 percent said they received payments via bank transfers, compared to 59 percent for cash, 32 percent for cheques and 15 percent for mobile money.
The apparent transition from cash-based transactions highlighted in the report represents a major shift in business behaviour, with cash payments historically dominating B2B payment on the continent.
The findings of the report also suggests that beyond the clamour for digitised payments, African businesses want payment processes that are effective and efficient, rather than digital payments just for the sake of it.
The report also highlighted that 44 percent of businesses still have to wait more than 24 hours to receive payments from business customers and partners. 34 percent take up to 7 days to receive payments, 17 percent take up to 30 days and 3 percent take more than 30 days to receive business payments.
This presents a significant challenge for businesses who are often unable to maximise the opportunities available to them due to cash flow restrictions induced by complex payment flows.
According to the World Bank, B2B payments in Sub-Saharan Africa represents a $1.5 trillion market. However, the process of making and receiving payment remains largely manual, which makes it expensive and highly inefficient for businesses.
Invoices are also not standardised and they are typically issued and received manually, which increases the administrative burden on business owners, taking more time and effort that can be invested into their businesses.
Commenting on the findings of the report, Yele Oyekola, CEO and co-founder of Duplo, said, “African businesses, large and small, are the lifeblood of the continent’s economy, and making it easier for more to flow between them should be a priority.
The data from the report highlights a much-needed transition from cash-based payments but that is just the beginning. There are still various challenges in the payment process that make it difficult for businesses to maximise opportunities to scale their operations. We need to constantly innovate around these challenges to more effectively position African businesses for the growth they need to power economic growth on the continent”.
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Manager, Others Arraigned for Allegedly Hacking into Premium Trust Bank’s Server

Economic and Financial Crimes Commission (EFCC), on Tuesday, charged five defendants before a Federal High Court in Lagos for allegedly hacking into the server of Premium Trust Bank.
The defendants are listed as the bank’s e-payment service manager, Matthew Adeniyi; Kehinde Odeyemi, a nursing mother; Samson Latshin, Bolaji Omotosho and Sunday Okunnola.
They were charged before Justice Alexander Owoeye, on a six-count charge bordering on conspiracy, cybercrime and unlawful access to the bank’s database.
They, however, pleaded not guilty to the charge.
Mrs. Zeenat Atiku, prosecutor, alleged that they committed the offence between April and May this year, in collaboration with three others, now at large.
Those still at large are Isa Ismaila, Victor Joshua, also known as ‘Oracle’ as well as one other, simply identified as Humble.
According to the charge, the first defendant unlawfully disclosed sensitive credentials, including the bank’s server IP and domain details, to these parties.
She said this enabled an unauthorised access to the bank’s database and the consequent data breach allegedly resulted in financial gains of $10,000.
The prosecutor also alleged that the defendants attempted to intercept the bank’s network and procured a Hewlett-Packard ProBook 440 G9 laptop (serial No. SN#5CD2473N6G) configured to bypass the bank’s security systems.
The anti-graft agency said the alleged offences contravened the provisions of sections 12(1)(b), 27, 28(1)(b)(c) and 28(3) of the Cybercrimes (Prohibition Act, 2015 (as amended in 2024).
Following their pleas, the prosecutor, requested for a trial date and sought an order to remand the defendants in custody.
Meanwhile, the court declined an oral bail by the defence counsel and directed that a formal bail application be filed.
He adjourned the case until June 30, for trial and ordered that the defendants be remanded at the Nigerian correctional centre, pending bail.
The court, however, added that the defence may apply for an earlier trial date, upon filing their bail applications.
News
DBI Clocks 21, to Train 5m Workers

Digital Bridge Institute (DBI), the training arm of the Nigerian Communications Commission (NCC), has said that it plans to train not less than five million workers in two years.

Mr David Daser, president/CEO DBI,
Speaking at an event in Abuja to mark the organisation’s twenty-one years of existence, Mr David Daser, president/CEO DBI, said that the investment in human capacity building by the Organisation is to ensure that Nigerians are well prepared to compete in the global market.
The event with the theme: “Preparing Today’s Workforce for Tomorrow’s Market”, chronicled the birth of the DBI 21 years ago and the journey so far in a documentary produced by the Agency.
“Today, we commemorate a vision that took root over two decades ago, one that continues to flourish through innovation, excellence, and transformative impact across Nigeria and Africa.
“The Digital Bridge Institute (DBI) was established on May 20, 2004, by the Nigerian Communications Commission (NCC) as a Centre of Excellence for ICT and telecommunications training.
“Today, we stand proud with a network of campuses, global partnerships, and thousands of empowered professionals contributing meaningfully to the digital economy.
“We recall with pride that the commissioning of DBI was graciously performed by Former President Olusegun Obasanjo, whose commitment to knowledge-driven development gave this institution a strong and promising start”, the DBI President said.
Mr Daser said that the theme of the celebration, reflects the urgency of the DBI mission in a rapidly evolving digital world.
As technologies like AI, 5G, IoT, and cybersecurity redefine the future of work, DBI, he stated remains steadfast in its commitment to future proofing Nigeria’s workforce.
Not leaving out the architects that laid the foundation of the Institute, Mr Daser said that their legacies must live on.
“We owe our foundation to the foresight and patriotic vision of our founding fathers, notably the late Alhaji Ahmed Joda, former Chairman of the NCC, and Engr. Ernest Ndukwe, former Executive Vice Chairman.
“Their belief in the transformative power of digital knowledge gave birth to this noble institution.
We also honour the past Chief Executives who built the foundation upon which we proudly stand today”, he said.
According to him, upon assuming office in September 2024 as President/CEO, he inherit a resilient institution brimming with potential adding that since then, DBI has recorded several landmark achievements, which including a strategic partnership with Small Business Training Solutions (SBTS) Group to expand digital learning infrastructure.
Other achievements he listed include “the launch of the DBI Global Training Partner Program at our Lagos Campus;
“The ongoing Ministry of Humanitarian Affairs and Poverty Reduction Training Programme across all campuses.
“Graduation of Sightsavers training cohorts in Kano and Lagos.
“The commissioning of the Information Access Centre (IAC) by the Honourable Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani”.
The Digital Bridge Institute is also working towards the implementation of the NCC-DBI ADEPTI Programm described as a high impact NCC-funded initiative set to commence soon.
Only recently, Mr David Daser, was appointment as chairman of the Digital Literacy Technical Working Group by the Federal Government, through the National Information Technology Development Agency (NITDA), a Development considered a strong endorsement of DBI’s national leadership in the digital literacy space.
“While these accomplishments are significant, they are not ours alone. We remain deeply grateful to our founding and sustaining institution, the Nigerian Communications Commission (NCC), for its vision, guidance, and unflinching support.
“Looking ahead, DBI, through its global network of partners, aims to train five million Nigerian workers, across public and private sectors, in Artificial Intelligence over the next three years.
“This ambitious goal is already in motion, bolstered by the backing of President Bola Ahmed Tinubu, GCFR, Minister Dr. Bosun Tijani, and Dr. Aminu Maida.
“Nigeria is poised to become a hub for AI innovation and training, and DBI is fully committed to making this a reality.
“To this end, we call on all Nigerians, leaders of Ministries, Departments and Agencies (MDAs), State governors, and local government authorities, to support and partner with DBI in this critical mission. Nigeria must not lag behind in the AI revolution”, Daser stressed.
Like any other human organisation Daser discosed that the DBI has experienced its share of ups and downs over the past 21 years.
“In the recent past, we faced a particularly challenging period during which it became a herculean task to pay staff salaries and allowances.
“Our facilities and office infrastructure across campuses deteriorated, and staff morale declined significantly, leading to a sense of disorientation among workers.
“But beyond these tangible difficulties, there were more complex undercurrents, seasons when the compass between this vessel and its founding lighthouse drifted, ever so slightly, from alignment.
“A fog of uncertainty hung over questions of identity, structure, and status. These internal tides, though rarely seen on the surface, stirred deep within the institutional waters, creating a rift that tested the very bridge we were built to uphold.
“Yet even in such a storm, we did not abandon the helm. Rather, we recalibrated our direction with resolve and mutual respect, understanding that even a well-built compass must sometimes reset to find true north.
He emphasised that the journey back to clarity is ongoing, “but it is steady, principled, and constructive”.
He commended the Federal government for its support and commitment to bridging the digital divide and driving Nigeria towards inclusive digital transformation saying that the future is not just bright, it is solid.
“We assure our partners of our unwavering dedication to effective service delivery, as we continue to foster and sustain collaborative efforts toward making the world a better place for all.
“As we mark 21 years of DBI, we look forward with renewed purpose, to bridge the digital divide and prepare a workforce ready to lead in tomorrow’s marketplace”, he said.
Delivering a lecture on bridging the digital divide: collaborative pathways to ICT work development in Nigeria, Mr Shola Osiloja, lead speaker, said that for over two decades, DBI has stood as a beacon of excellence in ICT education and training in Nigeria, living up to its founding vision as a bridge across the digital divide.
Mr Osiloja who is also the Chairman, sector Skills Council for Information and Communications Technology SSC-ICT, was represented by Mr Emeka Okafor, secretary-Council.
He said that in 2004, when DBI was established by the Nigerian Communications Commission, Nigeria had just witnessed the successful auction of Digital Mobile Licenses.
According to him, Mobile penetration was less than 5%. “The internet and telecommunication was a luxury. Digital literacy was a term unfamiliar to many.
Presently he stated, “We have over 120 million internet users. Mobile penetration exceeds 85%. We have vibrant tech hubs in Lagos, Abuja, Port Harcourt, and beyond.
“Nigerian startups are attracting global investment.
“This transformation – both national and personal – didn’t happen by accident. It was the result of deliberate, collaborative efforts to build digital capacity and bridge the skills gap.
“Let me take a moment to commend DBI.
For 21 years, DBI has not just trained individuals—it has trained a mindset, From ICT literacy programs to professional certifications, from rural empowerment initiatives to global partnerships, DBI stands as a cornerstone in Nigeria’s digital architecture”, he said.
Quoting the World Economic Forum, he said, “The World Economic Forum estimates that by 2027, 69% of companies globally will accelerate their adoption of AI, potentially displacing 85 million jobs while creating 97 million new ones.
“In Nigeria, the digital skills gap could cost our economy an estimated $11 billion annually in lost growth opportunities-The question before us is clear: How do we prepare Nigeria’s workforce not just for today’s market, but for tomorrow’s?”
Proferring solutions to what must be done to prepare Nigerian workers for tomorrow’s market, the Chairman listed Making digital skills the new literacyand to embed coding, digital marketing, cybersecurity, data analytics, and AI basics from secondary school.
Other suggestions he said include but not limited to, “every citizen must see digital fluency as fundamental as reading or writing.
“Institutionalise Work-Based Learning
Let’s make internships and apprenticeships mandatory in ICT programs. Let schools and startups co-design curricula that are relevant and adaptive.
“
News
ABoICT Awards: Honoring ICT Innovators Driving Nigeria’s Digital Future

The Information and Communication Technology (ICT) sector in Nigeria has experienced tremendous growth over the past two decades, significantly contributing to the country’s GDP and transforming various aspects of society.
The sector’s impact on the economy, education, healthcare, and governance has been profound, with numerous organizations and individuals playing key roles in its development.
As the ICT sector continues to evolve, its contribution to Nigeria’s economic growth and development cannot be overstated. The sector has created new opportunities for businesses, improved access to information and services, and enhanced the overall quality of life for many Nigerians.
To recognize and celebrate the efforts of those who have driven this growth, the Africa’s Beacon of ICT Merit and Leadership Awards (ABoICT) will hold its 16th edition on May 24, 2025, at Four Points by Sheraton.
This special edition, tagged “ICT Growth Edition 2025,” aims to honor organizations and individuals who have made significant contributions to the growth and development of the ICT sector in Nigeria.
According to Ken Nwogbo, Editor-in-Chief of Nigeria CommunicationsWeek, the organizers of the event, “Most of these organizations and individuals have consistently been voted by our readers as leaders in their areas of operations, and we have decided to reward them in this special edition.”
The event will feature a keynote lecture by Prof. Adewale Obadare, Chief Visionary Officer, Digital Encode – Cybersecurity and GRC Expert, who will discuss the impact of ICT on Nigeria’s growth and development.
The lecture will highlight the importance of ICT in driving economic growth, improving governance, and enhancing the quality of life for Nigerians.
In his remarks, Nwogbo emphasized the importance of artificial intelligence (AI) in cybersecurity, noting that AI-powered security tools can detect and respond to threats in real-time.
He also highlighted the need for robust data security, ethical AI development, and collaboration among cybersecurity professionals and AI researchers. “Artificial intelligence transforms cybersecurity by automating responses to risks, detecting unusual activity, and even foreseeing possible dangers before they occur,” he said.
The ABoICT Awards ceremony promises to be a grand affair, recognizing the contributions of key players in the ICT sector and celebrating their achievements. As the sector continues to evolve, it is essential to acknowledge the efforts of those who have driven its growth and development, paving the way for a more digitally empowered future for Nigeria.
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