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Telecom

Nigeria Banks Risk Exclusion from 4IR over Slow IPv6 Adoption

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As Nigeria is aiming to remain competitive in the emerging fourth industrial revolution, experts have identified slow adoption of internet protocol version six (IPv6) by mobile operators as a hindrance to achieving this objective.

Nigeria Banks Risk Exclusion from 4IR over Slow IPv6 Adoption

Nigeria Communicationsweek reports that the fourth Industrial Revolution, also known as Globalisation 4.0 is the current and developing environment in which disruptive technologies and trends such as Blockchain, Artificial Intelligence and Augmented Reality and others would dictate the pace of development among nations.

Affirming the correlation between IPv6 adoption and the country’s participation in the fourth industrial revolution (4IR), Mohammed Rudman, chairman, Nigeria IPv6 Council, said that IPv6 was invented because of advent of internet of things, Artificial intelligence, smart city solutions among other technologies that are going to drive fourth industrial revolution, as the number of devices on the internet will increase astronomically and IPv4 cannot accommodate them.

“We really need more mobile operators to adopt IPv6 in the country if we are to play in the fourth industrial revolution as more devices are getting identified on the internet and you cannot use Network Address Translation (NAT) for IoT, Artificial intelligence, 5G and other smart city technologies.

“There is need for these devices to be identified on the internet and not on private IP addresses. The earlier we adopt IPv6 the better for the country in terms of learning through building technical capacity in gradual manner than adopting late that comes with a stiff learning curve,” he noted.

According to Google’s IPv6 adoption report, Nigeria is at 0.01% substantially behind South Africa at 0.4%, Zimbabwe at 6.01% and Gabon at 14.38%, Kenya at 5.67%, Togo 5.81% all well below the global average of 29.44%,

Rudman added that IPv4 and IPv6 will coexist for the next 10 years even after IPv4 has been exhausted by the regional internet registries.

NAT is a methodology of remapping one IP address space into another by modifying network address information in Internet Protocol (IP) datagram packet headers while they are in transit across a traffic routing device.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

Digital Realty Expands ServiceFabric to Nigeria, Enhancing Global Interconnectivity

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Digital Realty, the leading global provider of cloud- and carrier-neutral data center, colocation, and interconnection solutions, announced today the expansion of its interconnection platform, ServiceFabric®, to Nigeria.

The platform will be natively deployed at Digital Realty’s LOS1 and LOS2 facilities in Lagos, ensuring low-latency, high-performance connectivity for enterprises in the region and beyond.

This strategic expansion reinforces Digital Realty’s commitment to enabling seamless global interconnectivity for businesses, providing enterprise customers in Nigeria with the ability to connect whenever, wherever, and to whoever they need to.

The presence of ServiceFabric® in Lagos will support the growing demand for hybrid IT and multi-cloud connectivity, empowering businesses with a secure, software-defined interconnection platform.

As part of Digital Realty’s broader vision to support digital transformation across Africa, this deployment is a significant step in an ongoing ServiceFabric® expansion across the continent. Future rollouts are planned to bring additional access points across Africa, enabling enterprises to interconnect with partners, clouds, and networks seamlessly.

The timing of this deployment aligns with a surge in digital activity across Africa. The continent’s digital transformation market is projected to grow from approximately USD 23 billion in 2024 to USD 46 billion by 2029, at a compound annual growth rate (CAGR) of 15% , underscoring the accelerating demand for advanced connectivity solutions.

In Nigeria specifically, national initiatives such as the 3 Million Technical Talent (3MTT) program and the Broadband Alliance reflect strong government support for enhancing digital skills and infrastructure – further highlighting the country’s critical role in Africa’s digital future.

“The launch of ServiceFabric® in Nigeria marks a significant milestone in our mission to build a truly globally connected digital economy,” said Chris Sharp, Chief Technology Officer, Digital Realty. “By deploying ServiceFabric® natively in our Lagos facilities, we are ensuring businesses in Nigeria have access to the same best-in-class interconnection capabilities as enterprises in major digital hubs around the world.”

Explaining further, Engineer Ikechukwu Nnamani, Managing Director, Digital Realty Nigeria, stated the launch of ServiceFabric® in Nigeria is a direct response to the call by the Federal Government towards availability of global infrastructure in the country thereby enhancing localization of content and bringing global platforms into the Nigerian ICT ecosystem.

By a direct connectivity into the Internet Exchange Point of Nigeria (IXPN), the IXPN will be able to peer with other global exchanges thereby enhancing the quality of service delivery to Nigerian companies and service providers.

ServiceFabric® is already available natively in more than 160 Digital Realty facilities and over 500 third-party facilities through strategic partnerships, including with Megaport and the recent collaboration with Console Connect. These partnerships help extend the reach of the platform, providing enterprises with a truly global, interconnected ecosystem.

ServiceFabric® is a next-generation interconnection solution designed to simplify and streamline connectivity between enterprises, cloud providers, and network partners. With integration points to Digital Realty’s Private AI Exchange (AIPx), it also paves the way for secure and efficient AI workload connectivity, further future-proofing enterprise infrastructure.

Key benefits include:

  • Seamless multi-cloud connectivity – direct, secure access to major cloud providers with access to more than 280 cloud on-ramps globally, ensuring optimized performance and security.
  • Global reach, local performance – enterprises in Nigeria can connect with business partners and digital services across PlatformDIGITAL®, Digital Realty’s global data center platform consisting of 300+ facilities across 50+ cities in 25+ countries.
  • Scalability & flexibility – businesses can scale their interconnection needs on demand, adapting to changing IT and network requirements.
  • Enhanced security & reliability – a private, software-defined platform that reduces exposure to public internet risks and improves network resiliency.

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MTN Group Suffers Cyberattack

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MTN Group, has alerted stakeholders that it has encountered a cyber security incident that resulted in unauthorised access to some customers’ personal information in specific markets.

The company, however, stated that its core network, billing systems, and financial services infrastructure remain secure and fully operational. On Thursday, MTN Group disclosed that an unknown third party has claimed to have accessed data linked to parts of its systems.

“At this stage, we do not have any information to suggest that customers’ accounts and wallets have been directly compromised. The Group immediately activated its cybersecurity response processes, including informing the South African Police Service (SAPS) and the Hawks in South Africa,” it said.

The group said it has informed relevant country authorities and will continue to update them while working closely with them and law enforcement agencies. “We are in the process of notifying affected customers in compliance with local legal and regulatory obligations,” the operator said.

So far, MTN Nigeria, the group’s largest market by subscriber base, is unaffected by this attack, according to insiders.

MTN Group further advised all its customers to remain vigilant and follow regular security measures, such as keeping their MTN, MoMo, and banking apps and devices updated.

“Use strong, unique passwords for accounts and change them regularly. Be cautious of unexpected messages and do not click on suspicious links. Do not disclose information such as passwords, PINs and OTP when asked to do so by phone, text message or email. Where multifactor authentication is available, it should be activated,” it added.

This attack on MTN reflects rising cyber activity on the continent. Africa had the highest average attacks globally at 3,286 in the first quarter of 2025, according to Check Point Software.

South Africa had the most dramatic rise, with a year-on-year increase of 69 percent to 1884 attacks per week. The telecoms sector also experienced the highest percentage increase globally, with a 94 percent jump, reaching 2,664 attacks per week.


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MTN Appoints Egerton Idehen as Chief Broadband Officer

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MTN Nigeria, leading technology company, has announced the appointment of Egerton Idehen as Chief Broadband Officer (CBBO), effective April 2025.
Egerton joined MTN in 2002 as a Call Centre Agent and quickly advanced to Call Centre Manager. He has held various pivotal roles, including Customer Relationship Manager for the High Value Segment, Regional Head and Senior Manager of Customer Care, Senior Manager of Consumer Billing, Credit, and Digital Support, and General Manager of Customer Operations.
Through his foresight and expertise in scaling operational efficiency, Egerton expanded MTN’s service agent workforce from 1,000 to over 10,000 in just two years.
This expansion ensured seamless support for over 70 million customers through the pioneering Service Everywhere initiative. During his tenure as High Value Segment Manager, he increased MTN’s premium customer portfolio by 3%, reduced churn by 5%, and met call centre performance targets with 80% service levels and 90% answer rates, all while keeping agent attrition below 4%.
His innovative approach also led to a 50% improvement in service levels and a 15% reduction in operational costs by strategically outsourcing 1,500 call centre seats and 5,000 agents.
Dr. Karl Toriola, Chief Executive Officer of MTN Nigeria, commented on his appointment: “Our vision at MTN is to always prioritize our customers. Egerton has been instrumental in our customer-centric approach to service delivery.
“He is exceptionally qualified for the role as we aim to expand our fibre penetration in Nigeria, ensuring superior connectivity for our customers. I am confident that MTN will benefit immensely from his extensive experience, his proven track record in developing successful strategies, and his ability to drive business growth and create value.”
Egerton holds an MBA from Nanyang Technological University, Singapore, and a Postgraduate Certificate in Business Administration from the University of Leicester, UK.
He is currently pursuing a Doctorate in Business Administration (DBA) in Spain. His executive training includes advanced programs at UC Berkeley, Wharton School, and Georgetown University, which have equipped him with cutting-edge insights in leadership, finance, and public policy.
He has been a pioneer in digital transformation within the Customer Relations and Experience function, increasing digital customer interactions from under 5% to 64% and launching Africa’s first fully digital telco retail store.
He also spearheaded the design and launch of MTN’s flagship airport lounge, widely regarded as Nigeria’s finest, significantly enhancing the brand experience for high-value customers and reinforcing MTN’s premium positioning.
He has received several accolades, including the Best Team Manager Award and recognition for Customer Service Excellence.
An avid chess enthusiast, Egerton is also dedicated to community development, as evidenced by his volunteer work with NGOs such as the Joshua2 Foundation and Brook Besor Foundation.
MTN Nigeria remains committed to driving the Federal Government’s National Broadband Initiatives, especially following the recent rebranding of our fibre broadband services to FibreX.

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