E-Business
Nigeria Garners 21 Points in UN eGovernment Development Ranking
Nigeria has improved in the latest United Nations eGovernment Development ranking by moving up by 21 points to 141 out of 193 countries rated in the UN Global eGovernment Development Index for 2014. Nigeria was ranked 162 in 2012.
Nigeria also ranked 97 in the eParticipation index, an improvement of 22 points up from 75 in 2012.
The upward movement of Nigeria in the 2014 ranking is a welcome development that shows that progress is being made in the efforts of the Nigerian Government through the Ministry of Communication Technology to enable and promote egovernance in Nigeria
According to a statement by the Ministry of Communication Technology led by Mrs Omobola Jonhson, read that the Ministry had embarked on initiatives to deploy ICT to drive transparency and efficiency in governance and public service delivery.
To enable internal efficiency in government, the Ministry is promoting ICT in Government-by facilitating e-Government, which enhances transparency, efficiency, productivity and citizen engagement.
The ’Getting Government Online’ initiative the Ministry is facilitating is geared at ensuring that government deploys technology as a mechanism to transform the way government operates and enhance the effectiveness of government service delivery for the benefit of its citizens.
This has led to the implementation of two flagship projects, namely the Government Service Portal (GSP) and Government Contact Centre (GCC).
The Government Service Portal (GSP) provides a single window technology access by citizens and other stakeholders to government services being provided by various Ministries Departments and Agencies MDAs. It is multi-featured and includes collaborative channels that deliver core content management capabilities.
The primary objectives of deploying GSP are to create a single point of entry to Federal Government services, enhance accountability and improve the delivery and quality of public services through technology-enabled civic engagement (mobile technology, Facebook, Twitter, Interactive Mapping, Blogs, Wiki etc).
Other objective is to transform government processes to increase public administration efficiency, increase end-user productivity by integrating many different services or data access paths of MDAs – under a consistent presentation standard and mainstream some of the government’s non-sensitive datasets on the portal.
The Phase One of GSP included the automation of 10 government processes from the Federal Ministry of Education; Federal Ministry of Health; Federal Ministry of Agriculture; Federal Ministry of Industry, Trade and Investment and the Federal Ministry of Communication Technology. Some of the processes automated are Drug authentication, Farmer’s Registration, Registration and Accreditation of Seed companies, Seed Import and Export Permit, Trademark registration, Patent registration, Acquisition of License for Class type license and Acquisition of individual type license, Spectrum License etc
The Ministry is currently automating the pre-incorporation and post-incorporation processes of the Corporate Affairs Commission (CAC) and online payment on the Government Service Portal.
The statement also affirmed that the Ministry is setting up Government Contact Centres, which will facilitate efficient response to citizen requests through a two-tier response approach.
The Contact Centre, which will be located in the six geopolitical zones of the country is planned to house robust databases as well as accommodate 150 operator seats.
Before the creation of the Ministry of Communication Technology in 2011, most MDAs did not have domain names. In line with its mandate to improve the quality of public service delivery, all websites of Ministries across the federation have been migrated to a standard domain name at ‘.gov.ng’.
To maintain the relevance and efficiency of these websites, the Ministry has issued web standards and guidelines that ensure uniformity across all MDA websites.
The guidelines ensure quality of each website, its relevance and accuracy of information.
A corollary to the implementation of websites is the official email addresses to enhance service delivery and good governance within MDAs.
It will also lead to accountability and transparency in official government correspondence.
The Ministry through one of its agencies Galaxy Backbone won first place in the UN Public Service Award for 2013 for its ‘1Gov.net initiative’ and approach to providing safe and secure IT infrastructure for the delivery of e-government services.
The 1Gov.net is a shared service platform for raising public sector productivity and efficiency using technology.
E-Business
Data Commission, NAICOM Partner to Safeguard Data in Insurance Industry
Nigerian Data Protection Commission (NDPC) and National Insurance Commission (NAICOM) have signed a Memorandum of Understanding (MoU) to protect data pilfering in the insurance industry.
The agreement was finalised on Friday and aims to address critical concerns around data privacy and ensure that the insurance sector complies with global best practices in data management.
Some of the objectives of a MoU include training and capacity building to enhance awareness and skills in data protection, setting up specialized clinics to address data protection concerns and provide guidance; conducting compliance activities by regularly, monitoring and enforcing compliance with data protection regulations and educating insurance companies on the importance of data protection and the benefits of adhering to best practices.
Mr Olusegun Ayo Omosehin, commissioner for Insurance/ chief executive officer, NAICOM, said, “The collaboration marks a significant milestone in safeguarding the personal data of insurance policyholders and promoting trust in the insurance sector”.
To ensure the effective implementation of the Memorandum of Understanding (MoU), an Implementation Committee will be established.
This committee will comprise representatives from the 2 agencies, as well as other key industry associations, including the Nigerian Insurers Association (NIA) and the Nigerian Council of Registered Insurance Brokers (NCRIB).
The committee’s primary responsibility will be to monitor progress, provide guidance, and facilitate collaboration among stakeholders to guarantee the successful execution of the MoU.
Officials from both NAICOM and NDPC have expressed confidence in the partnership’s potential to strengthen data privacy frameworks within the insurance sector.
They noted that the initiative would boost public confidence, enhance compliance, and position the sector for greater innovation and credibility.
This collaboration is expected to pave the way for a more secure and trustworthy insurance landscape in Nigeria, ensuring the protection of personal data while fostering the industry’s growth.
E-Business
NDPC to Begin Prosecution of Data Privacy Offenders from 2025
Nigeria Data Protection Commission (NDPC) will start prosecuting data privacy offenders from the beginning of 2025, according to Babatunde Bamigboye, head of the Legal Enforcement and Regulation Department of the commission.
This move is part of its efforts to enforce regulations and promote responsible data handling in Nigeria.
Bamigboye, disclosed this during a one-day cybersecurity awareness campaign with the theme “Utilising AI-Powered Services for Proactive Cybersecurity” in Abuja.
The event was organised by SOPHOS UK in collaboration with SPOKES Network and Net-Trix Solutions to foster networking with industry experts on how AI is shaping the future of cybersecurity.
Bamigboye explained that, due to the significant implications of data privacy breaches in Nigeria, the commission has embarked on awareness programmes to educate individuals on their data protection rights and inform data processors and controllers of their obligations.
To this end, he announced that beginning next year, the commission would prosecute any data controllers or processors found in breach of the law.
“At this moment, we have investigated quite a number of cases, and in terms of prosecution—as you know, as a lawyer, this means going to court—but we haven’t taken any matters to court yet.
“This is the formative stage; we understand the implications for the country as a whole. And usually, when you talk about prosecution, it also involves some criminal activities. So, at this moment, our focus has been on creating awareness.
“But from next year, we will step up enforcement in this area. What we have done so far is to take remedial actions against certain data controllers and processors who defaulted under the Act,” he noted.
He assured investors that Nigeria’s cyberspace is secure for digital transactions.
“Nigerian cyberspace is safe; otherwise, we wouldn’t be experiencing the smooth flow of digital transactions in Nigeria. It is safe but not without threats, and we are doing our best as a country to combat these threats.”
Christopher Odutola, a sales engineer at SOPHOS UK, noted in his presentation that 100% cybersecurity cannot be guaranteed, hence the need for proactive measures.
“A lot of people will come to you and say, ‘We can give you 99.9% or 100% cybersecurity.’ It’s not true.
“Nobody can provide 100% security anywhere in the world. What they can do, as I mentioned earlier, is reduce the risk for you. However, determining the extent of risk reduction is difficult.
“It’s impossible to eliminate 100% of risks anywhere in the world. What we provide is what we call a cybersecurity breach protection warranty. This warranty covers incidents such as data breaches or ransomware attacks. For instance, if you lose your files while we manage your SOC as a service, we will reimburse up to one million dollars in response costs.”
Odutola further stressed the importance of organisations reducing cyber threat risks to secure cyberspace.
“There are risks to businesses, risks from downtime, attackers, scammers, and the rest, trying to infiltrate networks.
“The risk is always high. As cybersecurity professionals, we are doing as much as possible to reduce these risks.
“The various security controls we implement—antivirus software, firewalls, email security, cloud security, network security, and others—are aimed at reducing risks. We must focus on minimising risks. For instance, we currently see risks originating from third-party suppliers and vendors.”
According to him, “We have a process called risk assessment, which helps to evaluate vendors to ensure they do not introduce risks into our environment. This is why these security controls are crucial.
“We have them in place. It’s equally important to involve senior management in the discussion, as this is often where the gap lies. Unfortunately, cybersecurity is often perceived as a cost centre.”
Harrison Oloye, chief executive officer (CEO) of Net-Trix Solutions, said the event aimed to raise awareness about cyber threats and equip users to manage potential attacks.
“What we did, as Net-Trix Solutions Limited in conjunction with Spokes Network, is to create awareness and educate the public and private sectors on how to use Artificial Intelligence (AI) to combat cyber threats.”
Speaking further on achievements in creating awareness, he said: “As part of our Corporate Social Responsibility (CSR), we educate and train as many people as possible on the dangers of cyber threats and cyber-related crimes.”
Ms. Sifon Ufot, head of Business at SPOKES Network, emphasised the need to take proactive measures against cyber threats.
“We need to stay cyber-safe because hackers working behind the scenes are not joking—they work 24/7. For us, staying proactive is essential. With the help of AI, we can stay proactive; it provides information beforehand and even prevents some attacks from reaching us.”
E-Business
Nigeria, Others Confront Flood of Cyber-Attacks
Check Point, a cyber security company has reported that Nigeria, South Africa, Kenya, and Morocco are seeing targeted cyber-attacks on government, education, and financial institutions.
In its just released 2024 African Perspectives on Cyber security report, Check Point, said that the cyber security sector is growing by 20-25% annually, fuelled by investments in infrastructure and Artificial Intelligence-driven solutions.
The report said that South Africa has seen 3,312 attacks on government institutions every week and a 90% increase in ransomware, with cybercrime costing the country nearly 1% of GDP.
Kenya, in East Africa, sees 4,719 attacks on the government sector each week, indicating an urgent need for enhanced defenses.
According to the report, Nigeria sees 4,718 attacks every week, which is one of the highest in Africa.
In a recent incident, the report states that a banking trojan assault affected 100,000 customer accounts, resulting in a $3 million loss.
Morocco is one of Africa’s most targeted countries, with 8,733 attacks on government entities reported each week, the report said.
According to Check Point, the Moroccan government recently faced a state-sponsored cyberattack that compromised classified communications, raising significant national security concerns.
“Organisations in Africa are attacked roughly 3300 times per week, if we look at the global average it is about 1 800, it is almost double the attacks,” said Hendrik de Bruin, head of security consulting at Check Point SADC during the presentation.
Check Point noted that the continent’s GDP is predicted to exceed $4 trillion by 2027, and digital infrastructure has emerged as a key driver of economic growth. However, rapid digitisation has resulted in increased vulnerability.
De Bruin explained: “We are slowly, but surely digitalising our industries, we are digitising our governments, private sectors are digitising themselves, so we have got an expanding digital attack footprint.
“We also have cloud adoption, which is not new, but picking up pace in Africa. That is another way that these attackers are using to gain access to organisations, and we also see a large uptake on cloud specific attacks as well.”
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