Telecom
Nigeria Must Leverage Power of ICT to Contain insurgency, Emergencies- Danbatta
Prof. Umar Danbatta, executive vice chairman (EVC), Nigerian Communications Commission (NCC), has said that Nigeria must leverage and appropriately deploy telecoms and ICT resources in the fight against insurgency and to contain other emergencies.
He affirmed that empirical knowledge of what ICTs can do in tackling numerous challenges explained Commission’s insistence on compliance by all stakeholders to the guidelines governing SIM registration, and why NCC had been upbeat in getting the Emergency Communication Centres (ECC) ready all over the country as directed by the Federal Government.
Prof. Danbatta stated this at the Conference Room of NCC Head Office at the induction of the Commission into the membership of Forum of Spokespersons of Security and Response Agencies (FOSSRA).
Bassey Uket, a principal manager at the Commission’s Special Duties Department is NCC’s representative at the Forum.
Danbatta recalled the collaboration between NCC and the security and other emergency response agencies especially at the ECCs and suggest that many of the multi-faceted challenges can be addressed with scaling up the degree of deployment of electronic strategies.
To underscore the imperative of electronic and digital communication systems in managing the nation’s security challenges, Danbatta stated that “as we are addressing the situation in one part of the country, you find escalation in another part of the country.”
Danbatta gave example of the 112 Emergency Communication Numbers, which are routed to the ECCs, as “a practical implementation of a security system that is bringing succour to citizens in distress”.
The NCC Chief Executive added that he was gratified that there is an increasing “interface between citizens who are in distressed security situation and virtually all security and other emergency response agencies connected to it”.
Danbatta described the ECCs as a well-conceived project. It is a project that has enhanced the capacity of agencies in the security governance sector to manage crises. He informed the audience that the Centres are well-equipped to address the purpose for which they were established.
He said 18 of the Centres, which are located in state capitals, have been completed and he assured that with support of the Federal Government “we are not going to stop. We would like to express our commitment to continue with the remaining 18. We would not rest on our oars until all other 18 are fully functional because the ECC have started attracting attention” and are quite central to the management of security in the country.
He emphasised that the ECCs have become a success story today because of the commitment of the Federal Government and the culture of dedication to continuity of strategic national projects by successive leadership of the Commission.
Earlier, Oluwatoyin Asaju, director, Special Duties at NCC said FOSSRA, which was established 6 years ago by the Office of the National Security Adviser (ONSA), has performed well in coordinating public information activities of security and emergency response agencies and has helped to improve inter-agency collaboration.
He said the induction of NCC into the forum is a testimony to the Commission’s strides in this regard and also the visionary leadership of the Prof. Danbatta. He recalled the nature of operation and kind of facilities at the ECCs and urged Nigerians to use the Toll-Free 3-Digit Emergency Communication Numbers 112 to get help in times of security challenges.
Brigadier Onyema Nwachukwu, director, Defence Information and chairman of FOSSRA told the participants at the meeting that crisis is not peculiar to Nigeria and the present escalating trend speaks to emergent global culture where non-state actors resort to violence to express grievances.
He said agencies in the security sector are working all-round-the-clock to improve the nation’s security situation. The FOSSRA’s role according to him is to bring the public to speed on the activities of the security forces. He affirmed that other issues needed to be addressed for the physical security provided by the armed forces to have better impact.
One of these issues is national mobilisation of the mass media around the issues of security. Therefore, developing a national networking strategy of all stakeholders is important to address other challenges just as the challenge of inter-agency cooperation and collaboration among the security forces had been addressed.
Air Commodore Yusuf Anas (ret), executive secretary of Crisis Communication Centre (CCC), also spoke about the efforts of FOSSRA in rallying information and communication stakeholders to ensure appropriate crisis communication management.
Commodore Anas expressed the gratitude of the Centre and other partners to NCC for the vital roles the Commission had played in enhancing the management of the Nation’s security communication programmes.
MTN Nigeria’s commitment to digital innovation took center stage at MarkHack 4.0, the annual marketing and technology conference held at Landmark Event Centre, Victoria Island, Lagos, on Friday, May 23, 2025, with the theme ‘Experience Ignited: Fueling the Customer’s Journey’.
L-R: Akinbulejo Onabolu, Head, Enterprise Segment, MTN Nigeria; Eneyi Obi, Global Chief Marketing Officer, Rise; Tobi Olanisimi, Marketing Manager, AB InBev; Martha Kayode, Marketing Head, PZ Cussonz; Sulaiman Shaibu, CEO, BFT Consulting Service and Daniel Adeyemi, Managing Editor, Condia Business at the MarkHack 4.0 Conference held at the Landmark Event Centre, Victoria Island, Lagos on Friday, May 23, 2025.
In a celebration of innovation, technology, and storytelling, the company also took home the award for Best Use of Data in a Marketing Campaign at the Nigeria MarTech (MarkHack 4.0) Awards Night. This award recognizes brands that have successfully transformed data into compelling narratives and actionable insights to meaningfully engage their audiences.
Akinbulejo Onabolu, Senior Manager, Segment Management, Enterprise Business at MTN, joined a panel to discuss the power of immersive technologies on consumer behaviour. Drawing from MTN’s launch of its 5G Digital Experience Centre in Abuja last year, Onabolu highlighted the rapid evolution of immersive technologies such as Virtual Reality (VR) and Augmented Reality (AR) stating “Our 5G centre is a sandbox for our customers to come and see how technology can shape things. At the launch event, we unveiled a smart city to customers, clients and dignitaries in attendance, with gaming and other tech experiences.”
On the intersection of data, AR and VR, he added: “Co-creating with MTN takes our minds to a platform where different partners, companies and creators can bring their buildings, products and businesses for people to see via augmented reality and connectivity, just swiping through and following through that journey.
“As a part of impacting our customer’s lives, a few years ago, we also played around with the Metaverse and we ended up creating some of our back-office processes with some of our customer journeys on augmented reality and virtual reality such that a customer somewhere can engage with a virtual agent to solve real life problems and integrating that back into our operating systems. As an organization, at a lot of our events, you will find a lot of AR and VR experiences.”
Speaking on how MTN is embedding immersive technology into its day-to-day operations, he explained that the company is prioritizing both internal capability development and external engagement. “85% of our organization has undergone extensive training on AI and that already is a great addition to our daily lives. We’re using it to do things differently, developing user journeys and brainstorming different things. In terms of Augmented Reality and Virtual Reality, we are working with organizations to develop training programs which we use internally.”
He described the bases for this tech as stable connectivity, high bandwidth, high speed and low latency. “Over the past year, we’ve doubled our 5G capacity across the entire country. Wherever you are, you’ll probably start to pick up 5G. With our FibreX service, we’re going way beyond connectivity to create the systems and platforms to support the ecosystem, AR and VR. In addition to this, we’re also engaging regulatory systems to start to tease this out and build the proper governance.”
The session, moderated by Daniel Adeyemi, Managing Editor at Condia Business, also featured insights from leaders in FMCG, consulting, and global marketing, all underscoring the transformative potential of immersive technologies for Africa’s future.
MTN Nigeria has announced a massive capital expenditure (CAPEX) drive for 2025, nearly doubling its investment to almost 900 billion Naira, as it seeks to significantly enhance network service quality in major cities like Lagos and Abuja and extend improvements to other areas.
Karl Toriola
This financial commitment, up from a combined total of approximately 440 billion Naira spent in 2023 and 2024, was detailed by MTN Nigeria CEO, Dr. Karl Toriola, during a recent interview on Arise TV.
Toriola highlighted that a key focus of the increased CAPEX will be on “putting additional capacity in a city like Lagos, particularly in Abuja, where you have a lot of buildings coming up, you need additional sites because there are coverage issues.”
Beyond these critical urban centres, the investment aims to bolster network resilience and ensure power stability for its infrastructure nationwide. This includes proactively addressing site outages by ensuring timely payment for operational necessities such as diesel for generators, a persistent challenge in the Nigerian operating environment
The CEO outlined the comprehensive nature of the upgrade process, which involves “placing orders formally, opening letters of credit, and then the equipment gets shipped in and installed.” He added that where necessary, MTN will be “acquiring new sites” and “laying fiber to the base station to create better stability.”
While the immediate CAPEX is geared towards improving existing service quality and capacity, this investment aligns with MTN’s broader goals, which include enhancing financial inclusion in underserved rural areas, suggesting a long-term vision for network expansion and service improvement that extends beyond metropolitan areas.
Customers are expected to begin experiencing the positive impact of these investments with a “significant improvement in quality of service” anticipated by the end of the second quarter or early in the third quarter of 2025, according to Toriola.
Airtel Nigeria, telecom service provider, has announced that its AI-powered Spam Alert Service issued over 9.6 million spam alerts between March 13 and May 20, 2025.
As part of its ongoing commitment to protecting customers from unwanted and potentially fraudulent communications, Airtel designed the AI Spam Alert service to analyze traffic patterns and detect anomalies.
In the period since launch the AI pinpointed a total of 9,667,008 SMS as potential spam messages in the two months after its launch.
Of these, the system identified 528,080 on-net (Airtel-to-Airtel) and 9,138,928 off-net (from other networks) numbers as suspected spam messages, demonstrating the scale of the threat and Airtel’s advanced processing capability.
Airtel Nigeria is a subsidiary of Airtel Africa.
Commenting on this development, Dinesh Balsingh, CEO, Airtel Nigeria, restated Airtel`s commitment to protecting its customers.
“This milestone demonstrates the strength of our AI-driven infrastructure in combating the growing menace of spam and scam calls. At Airtel Nigeria, we are focused on connecting Nigerians and ensuring their safety and confidence while using our network.
“We understand that trust is the cornerstone of digital communication. That’s why we’ve invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data. As threats become more sophisticated, so will our solutions. As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience,” Mr. Balsingh said.
The Spam Alert Service is part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country.
Recall that the Spam Alert Service was launched on March 13, 2025. A groundbreaking and free solution from Airtel, it notifies users in real-time of suspected spam SMS messages by analyzing over 250 parameters.
The Airtel AI Spam Alert Service is available to all Airtel subscribers on smartphones and feature phones.
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