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NITDA Boss Calls for Collaboration Among Stakeholders

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Mallam Kashifu Inuwa, director general, National Information Technology Development Agency, NITDA, has called for collaboration amongst the government, institutions, and the people in order to fully reap the potentials of the digital economy.

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According to the Director General, “digital economy presents wealth of opportunities for the growth and development of the country. But this could only be achieved if the government, institutions and people work together in a manner that ensure inclusiveness and sustainability.”

Inuwa stated this at the Kwara State University, Malete, as a keynote speaker during the 2023 Digital Economy Sensitisation Lecture Series with the theme; “Digital Economy: The Triple Helix Model of Government, People and Institutions.” The lecture series also coincided with the launch of the university’s centre for Digital Economy.

The NITDA boss maintained that the three elements involved in the advancement of digital economy needs to put resources together in order to foster economic prosperity for other sectors of the economy.

He said, “The triple helix model is an interaction among these three for the purpose of fostering the economic transformation of various sector of the economy.”

The DG described the role of the government as critical in developing the digital economy because it must enable a conducive environment for innovation, investment and growth. He observed that institutions must impact knowledge on the people and promote research and intellectual discussion, adding that the people and the industries must be a vehicle for commercialisation.

He recalled that the rigorous implementation of the National Digital Economy Policy and Strategy, (NDEPS) by relevant stakeholders under the leadership of the Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim (Pantami) has increased significantly the contribution of the Digital Economy to the nation’s Gross Domestic Products to the “unprecedented 18.44 per cent.”

He maintained that NITDA has been playing critical roles in the implementation of NDEPS and at the forefront of promoting technology, innovation and building the Nigeria’s Digital Economy.

He said, “In building a digital economy, NITDA has developed and is implementing several projects with the resolve to develop digital skills in educational institutions and rural communities across the country. In addition, the Information Technology (IT) knowledge gap is being bridged in under-served areas to develop human capital and provide universal access to knowledge in order to create a knowledge-based economy.”

While acknowledging the role of government to provide basic and relevant regulations that will serve as guidance for the institutions, people and industries, Inuwa stated that NITDA’s Strategic Roadmap and Action Plan 2021-2024 was mapped out in line with the vision of NDEPS.

According to him, the document, with seven strategic pillars would not only ensure the development, usage and sustainability of digital technology but would also deepen Nigeria’s economy digitally, ensure diversification, promote innovation and digital literacy amongst Nigeria.

He added that, “the NITDA’s SRAP is focused on the facilitation of a rapid transformation of the digital economy through elaborate stakeholders’ collaborations for the implementation of the NDEPS. All the seven pillars of the roadmap and their objectives require extensive collaboration with the stakeholder to achieve their aims.”

Inuwa noted that the theme of the lecture resonated with the Digital Literacy and Skills, and the Digital Innovation and Entrepreneurship pillars of the SRAP which are designed to facilitate the digital transformation of the country.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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MTN Nigeria Unveils CPaaS Platform to Transform Business Communication

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At the recently concluded NextNow Business Forum in Victoria Island, MTN Nigeria electrified the business community with a live demonstration of its forthcoming Communication Platform as a Service (CPaaS), a solution engineered to redefine how Nigerian enterprises connect with their customers.

Unlike traditional communication systems, MTN’s CPaaS is built for the realities of a mobile-first market. The platform unifies SMS, voice, WhatsApp, email, and more into a single, intuitive interface. This approach is especially significant in Nigeria, with over 107 million internet users, 45.4% of the total population, according to Data Report. This figure underscores the necessity for businesses to meet customers where they are.

During the demo, attendees witnessed how CPaaS enables two-way, real-time conversations between brands and customers. The platform’s support for rich media, instant analytics, and seamless integration with business workflows drew particular attention. These features are designed to empower businesses with data-driven insights and the agility to personalise every interaction, whether it’s a service notification, marketing campaign, or customer support exchange.

Akinbulejo Onabolu, Head of Enterprise Segment at MTN Nigeria, articulated the vision: “CPaaS gives enterprises the flexibility to interact with their customers on their preferred platforms; whether it’s chat, voice, or messaging, in a way that feels personal and immediate. We’re looking forward to the value this will unlock for businesses across industries once it launches.”

The fireside chat added depth to the conversation, with Omowunmi Olatunbosun, Head of SME Segment at MTN Nigeria, and Stephen Agbi of Bayobab, highlighting how digital engagement bridges the gap between businesses and audiences.

They emphasised that today’s consumers demand immediacy, relevance, and ease, qualities that CPaaS is built to deliver.

The stakes for digital transformation in Nigeria are high. In a report by Punch, the country’s enterprise tech market is projected to reach $22 billion by 2027, reflecting a surge in demand for scalable, cloud-based solutions that drive efficiency and customer loyalty.

The CPAAS Acceleration Alliance have estimated that globally, the CPaaS market is expected to grow from $14.7 billion in 2025 to $72.4 billion by 2035, at a compound annual growth rate of 18.4%, a testament to the platform’s transformative potential.

The event’s closing keynote from META’s Korhan Yunak reinforced the strategic value of digital channels like WhatsApp, which are now indispensable for business communication and engagement at scale.

As MTN Nigeria prepares for the Q3 2025 launch, the anticipation is unmistakable. With its promise of flexibility, intelligence, and seamless integration, MTN’s CPaaS platform is set to become the backbone of next-generation business-customer engagement in Nigeria, enabling enterprises to not just communicate but to connect, adapt, and grow in a digital-first era.


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MTN Mulls Establishment of Fintech Firm in Nigeria, Others

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MTN Uganda is seeking input from stakeholders on a plan to structurally separate its mobile money service, MoMo, from its core telecoms business.

According to the company, the proposed change will be discussed at the upcoming extraordinary general meeting on July 2.

If approved, the telco’s fintech business will be run by a new company controlled by MTN Group Fintech Holdings B.V. and a trust benefiting minority shareholders following a merger.

Additionally, the restructuring also aligns with MTN Group’s ambition 2025 strategy which aims to unlock value, attract new investors, and strengthen regulatory compliance by creating standalone fintech entities in Uganda, Ghana, and Nigeria.

The company’s fintech division has over 13 million customers, with an 18.4% revenue increase in the first quarter of 2025, driven by 19.0% growth in mobile money services, 19.8% growth in transaction volumes, and a 31.4% increase in transaction value.

Reports say the decision is part of the telco’s compliance with the National Payment Systems Act 2020, which mandates mobile money businesses to operate as standalone entities, and to align with MTN Group’s regional fintech strategy.

MTN Uganda, which is led by CEO Sylvia Mulinge, highlighted that the implementation of the proposed transaction will be subjected to a number of conditions and regulatory procedures.

“The implementation of the proposed transaction shall be subject to a number of conditions, including the company and MTN MoMo receiving all required regulatory approvals and no-objections and complying with any regulatory conditions,” said MTN Uganda in notice.

 


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Netflix Expands European Presence with €1 Billion Investment in Spain

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Netflix has announced plans to invest more than €1 billion in Spanish film and television productions over the next four years, reinforcing its commitment to Spain as a key creative hub in Europe.

The announcement was made by co-chief executive Ted Sarandos at an event held at Netflix’s production studios near Madrid, celebrating the company’s 10-year presence in the country.

Sarandos emphasized that the investment would contribute significantly to Spain’s economy, create jobs, and enable the streaming platform to produce more local content. He was joined by Spanish Prime Minister Pedro Sánchez in unveiling the initiative.

Netflix first established its international production studios in Madrid in 2019, following the success of the Spanish-language hit series Money Heist.

Since then, its 22,000-square-meter facility has become one of Netflix’s major production centers within the European Union.

The company currently supports over 20,000 jobs in Spain, highlighting the nation’s growing influence in global entertainment.

The investment reflects Netflix’s ongoing strategy to expand its presence in European markets through original content and local talent.


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