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E-Business

NITDA Puts Value of Outsourcing Sector in Nigeria @ $285M

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Kashifu Inuwa Abdullahi, director general, the National Information Technology Development Agency (NITDA) has put the worth of Business Process Outsourcing (BPO) ecosystem in the country at $285.8Million.

He stated this at stakeholder engagement forum organised by NITDA and Federal Inland Revenue Service in Lagos.

According to Inuwa, “today, Nigeria Outsourcing sector worth $285.8M employing 16,540 Nigerians mostly living in Nigeria and working for companies outside Nigeria.

“We started in 2020 with a strategy and engaged with the Business Process Outsourcing (BPO) to develop the strategy and some of them started operations in the mid of 2020 and we want to expand this because we believe the sector will create more jobs than any other sector in Nigeria”.

He chronicled ICT performance between 2019 and 2022 and noted that the sector has out-performed oil and gas in terms of contributions to Gross Domestic Product of the economy.

“If you compare ICT performance to lucrative sector oil and Gas. ICT has out-performed that sector looking at it from 2019 to 2022.

“In 2019 ICT contributed 13 per cent to our GDP while Oil and Gas 8.7 per cent. In 2020 ICT contributed 15% Oil and Gas 8.2%. in 2021 because of COVID 19 recession there was a bit decline ICT 14.11% while Oil and Gas 7.3% still with the recession ICT contributed almost twice of contributions from Oil and Gas. Last year ICT contributed 16.6% to our GDP while Oil and Gas contributed 6.4%.

Speaking on challenges of ICT development, Inuwa stated: “We have limited infrastructure because ICT also needs infrastructure the way we construct social infrastructure such as roads, rail way and Aviation infrastructure.

“We also need to construct infrastructure for ICT for the 4th industrial revolution which is ICT driven, we need to have infrastructure everywhere, we need to connect the unconnected so that they will be part of this digital economy. If you are digitally invisible Artificial intelligence will not consider you while making decision. We need to include everybody by doing more in terms of infrastructure built out.

“We cannot survive without corporate, because you provide the funding for us. Nigeria is ranked the most vibrant ICT ecosystem in Africa”.

He said Nigeria has an estimated 3,360 start-ups operating in the country as at December 2022 which is almost 5 times more than the second largest start-up ecosystem in Africa which is Kenya.

“Nigeria is home to 5 out of 7 unicorns in the continent – a unicorn is a start-up with valuation of more than $1billion.

“All these are not by accident; they are by design because of the policies government has put in place using the levy corporates pay to us to execute those policies and regulations,” he added.

The Executive Chairman, Federal Inland Revenue Service (FIRS), Muhammad Nami in his keynote address commended NITDA for the introduction of technology in the tax collection and payment processes which he noted has positively impacted on taxpayers and government’s ability to deliver social goods, critical infrastructure and other necessary services.

Mr. Nami who was represented by the Service’s Lead, General Tax Operations Group, Kabiru Abba, revealed that FIRS collected and remitted the sum of N22,574,099,600.06 in 2022, and the total sum collected  by FIRS  on behalf of the Agency from 2008 to December 2022 is N168,847,118,268.22.

He said it is important to showcase the achievements of NITDA, particularly as taxpayers can easily make a connection between the taxes paid and its socio-economic impact which will also assist to improve voluntary compliance.

“FIRS, for instance is continuously implementing initiatives which are principally driven by the use of Information Technology and many of such initiatives have been successfully implemented including the recently introduced Electronic Tax Clearance Certificate (ETCC),” he added.

Nami further noted that NITDA collection has also shown a significant improvement as the highest collection recorded thus far was in 2022 at N22,574,099,600.06, affirming that FIRS is a key partner of NITDA, and the Service assists in the assessment, collection and accounting for the Agency’s revenue, as stated in section 16 of the NITDA Act (2007).

He also assured NITDA of continuous support to achieve its mandate, emphasising that the support is important as IT plays a vital role in the operations of the service in ensuring increased revenue for the nation.


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E-Business

NITDA Ignites a Revolution for Gender Inclusion in Nigeria’s AI and Digital Economy

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In a powerful stride towards an inclusive digital future, the National Information Technology Development Agency (NITDA) is spearheading a transformative drive to empower Nigerian women in the Artificial Intelligence (AI) and digital economy.

This commitment was resoundingly reiterated by NITDA’s Director General, Kashifu Inuwa CCIE, at the “Innovate Her 25” conference, the 10th National Conference and 11th Annual Meeting of Nigerian Women in Information Technology.

Speaking at the event themed “Women in AI: Unlocking Resilience, Fostering Innovation and Leadership,” Inuwa, represented by Dr. Aristotle Onumo, Director of Stakeholder Management and Partnerships, emphasised that true innovation blossoms not in isolation, but through synergistic partnerships and collective endeavor – principles deeply embedded in NITDA’s operational ethos.

Highlighting Nigeria’s Artificial Intelligence (AI) Strategy, Inuwa added that inclusivity is embedded as a core objective: “Our strategic roadmap mandates that at least 40% of our programmes directly benefit women and underserved groups. We have also developed a Gender Inclusion Strategy to guide interventions in areas such as training and infrastructure,” he explained.

Further underscoring Nigeria’s leadership in the digital space, Inuwa excitingly announced that in September 2025, NITDA will proudly host a Leadership Summit on AI. This landmark event will convene stakeholders from across the African continent, fostering a collaborative environment to forge a unified AI vision for Africa.

In alignment with the conference’s focus on empowering women in technology, the DG detailed NITDA’s diverse capacity-building initiatives spanning AI, cloud computing, and cybersecurity. “We work with partners such as the Renew Hope Initiative to train thousands of women across Nigeria’s six geopolitical zones,” he revealed, highlighting the agency’s broad reach.

NITDA stands ready to collaborate with organisations like the Nigerian Women in Information Technology (NIWIT), actively encouraging proposals for bespoke programmes that cater to specific community needs. “We focus on targeted training with measurable outcomes, rather than generic approaches,” Inuwa affirmed, emphasising a results-oriented methodology.

He further spotlighted NITDA’s “Digital Literacy for All Initiative,” which seeks to equip 70% of Nigerians with digital literacy by 2027. Through strategic partnerships with the NYSC and the integration of digital literacy into national school curricula, the agency plans to train over 30 million Nigerians — with a dedicated focus on underserved communities and public servants.

Addressing critical concerns surrounding ethical AI, Inuwa emphasised the importance of developing indigenous datasets and large language models reflective of Nigeria’s unique realities: “We are working closely with stakeholders to build local datasets that safeguard Nigerians’ digital rights and ensure ethical AI use,” he assured.

NITDA is also championing mentorship for women in technology through impactful initiatives such as Women Innovate. The agency warmly welcomes collaboration with NIWIT to design structured mentorship programmes and is open to formalising such partnerships through Memoranda of Understanding (MoUs).

“NITDA is committed to fostering inclusive economic growth through innovation. Partnership and collaboration remain the way forward,” Inuwa declared.

The session concluded with a resounding call to action, urging women-focused organisations to leverage NITDA’s open-door policy and unite in advancing digital inclusion across Nigeria. The future of Nigeria’s digital economy is inclusive, and women are at its forefront.


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Amazon CEO Says AI will Reduce Number of Workers Needed

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Amazon’s management on Wednesday said that it expects that artificial intelligence software will reduce the number of office workers at the world’s largest online retailer.

Amazon CEO Says AI will Reduce Number of Workers Needed

Andy Jassy, chief executive, Amazon

“We will need fewer people doing some of the jobs that are being done today and more people doing other types of jobs,” Andy Jassy, chief executive, Amazon  wrote in an email to employees.

He said it was difficult to predict how the overall workforce will evolve, but in the next few years, it is expected that AI efficiency gains will lead to a reduction in the number of office workers.

According to earlier reports, Amazon employed around 1.5 million people worldwide, with approximately 350,000 office employees in various roles.

The Wall Street Journal reported that the company does not anticipate further large-scale layoffs, as seen in 2022 and 2023, in the near future.

Instead, it expects that vacant positions will not be refilled.

However, layoffs are not ruled out, according to sources familiar with the matter.

“Amazon is focusing on so-called AI agents, software capable of independently performing tasks. These agents could, for example, summarise information from the web and data sources, write software, translate languages and automate many time-consuming tasks,” Mr Jassy explained.

“Agents will be teammates that we can call on at various stages of our work,” he added, urging employees to experiment with AI whenever possible.

The impact of AI on the job market has been a concern for many years.

Recently, Spotify, the leader in music streaming, announced that teams requesting additional staff would first need to prove that AI could not perform the tasks.

The creators of the language-learning app Duolingo plan to gradually replace external workers with AI.

 

 

 

 


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BPP Partners NDPC to Strengthen Data Protection

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Dr Adebowale Adedokun, director-general, Bureau of Public Procurement (BPP), has reaffirmed the bureau’s commitment to data protection in Nigeria.

BPP Partners NDPC to Strengthen Data Protection

He disclosed this in a statement at the weekend by Zira Nagga, head of Public Relations, BPP, following a courtesy visit by a delegation from the National Data Protection Commission (NDPC).

Adedokun stressed that data protection is vital to Nigeria’s economy and development, particularly in areas such as demography, health, education, and other key sectors.

He emphasised that no country should leave its data unprotected, as it plays a crucial role in future planning and national development.

“Data governs the world. It is essential to technological progress and must be protected for a country or business to be taken seriously,” he said.

Adedokun described the visit, aimed at fostering partnership on data policy implementation and protection, as timely and aligned with national goals.

He said the BPP would collaborate closely with the NDPC to boost data development, capacity building, and enhance the procurement system.

“The BPP will support compliance as part of the ‘Nigeria First’ Policy, although it is not a core procurement eligibility requirement,” he explained.

He suggested a hybrid training model to help build strong capacity in data protection, privacy awareness, and policy understanding.

According to him, a dynamic training approach will reduce logistics costs and improve public confidence in data safety and privacy.

Dr Vincent Olatunji, CEO, and national commissioner, NDPC, praised Adedokun and the BPP for supporting data protection initiatives.

He said the partnership supports President Bola Tinubu’s vision and will strengthen data privacy across Ministries, Departments, and Agencies (MDAs).

“The collaboration will create awareness and train BPP staff to ensure a firm grasp of data protection principles and policies,” he stated.

Olatunji said the NDPC would establish a working group to finalise a Memorandum of Understanding beneficial to both institutions.

He added that President Tinubu signed the NDPC into law on 12 June 2023 to uphold citizens’ rights and protect national and business data.

Olatunji also noted that strict legal measures were in place to enforce data protection and ensure full compliance nationwide.

Both agencies agreed to form a team to sign the MoU and focus on capacity building and data management in procurement and beyond.

 

 


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