E-Business
NITDA Puts Value of Outsourcing Sector in Nigeria @ $285M

Kashifu Inuwa Abdullahi, director general, the National Information Technology Development Agency (NITDA) has put the worth of Business Process Outsourcing (BPO) ecosystem in the country at $285.8Million.
He stated this at stakeholder engagement forum organised by NITDA and Federal Inland Revenue Service in Lagos.
According to Inuwa, “today, Nigeria Outsourcing sector worth $285.8M employing 16,540 Nigerians mostly living in Nigeria and working for companies outside Nigeria.
“We started in 2020 with a strategy and engaged with the Business Process Outsourcing (BPO) to develop the strategy and some of them started operations in the mid of 2020 and we want to expand this because we believe the sector will create more jobs than any other sector in Nigeria”.
He chronicled ICT performance between 2019 and 2022 and noted that the sector has out-performed oil and gas in terms of contributions to Gross Domestic Product of the economy.
“If you compare ICT performance to lucrative sector oil and Gas. ICT has out-performed that sector looking at it from 2019 to 2022.
“In 2019 ICT contributed 13 per cent to our GDP while Oil and Gas 8.7 per cent. In 2020 ICT contributed 15% Oil and Gas 8.2%. in 2021 because of COVID 19 recession there was a bit decline ICT 14.11% while Oil and Gas 7.3% still with the recession ICT contributed almost twice of contributions from Oil and Gas. Last year ICT contributed 16.6% to our GDP while Oil and Gas contributed 6.4%.
Speaking on challenges of ICT development, Inuwa stated: “We have limited infrastructure because ICT also needs infrastructure the way we construct social infrastructure such as roads, rail way and Aviation infrastructure.
“We also need to construct infrastructure for ICT for the 4th industrial revolution which is ICT driven, we need to have infrastructure everywhere, we need to connect the unconnected so that they will be part of this digital economy. If you are digitally invisible Artificial intelligence will not consider you while making decision. We need to include everybody by doing more in terms of infrastructure built out.
“We cannot survive without corporate, because you provide the funding for us. Nigeria is ranked the most vibrant ICT ecosystem in Africa”.
He said Nigeria has an estimated 3,360 start-ups operating in the country as at December 2022 which is almost 5 times more than the second largest start-up ecosystem in Africa which is Kenya.
“Nigeria is home to 5 out of 7 unicorns in the continent – a unicorn is a start-up with valuation of more than $1billion.
“All these are not by accident; they are by design because of the policies government has put in place using the levy corporates pay to us to execute those policies and regulations,” he added.
The Executive Chairman, Federal Inland Revenue Service (FIRS), Muhammad Nami in his keynote address commended NITDA for the introduction of technology in the tax collection and payment processes which he noted has positively impacted on taxpayers and government’s ability to deliver social goods, critical infrastructure and other necessary services.
Mr. Nami who was represented by the Service’s Lead, General Tax Operations Group, Kabiru Abba, revealed that FIRS collected and remitted the sum of N22,574,099,600.06 in 2022, and the total sum collected by FIRS on behalf of the Agency from 2008 to December 2022 is N168,847,118,268.22.
He said it is important to showcase the achievements of NITDA, particularly as taxpayers can easily make a connection between the taxes paid and its socio-economic impact which will also assist to improve voluntary compliance.
“FIRS, for instance is continuously implementing initiatives which are principally driven by the use of Information Technology and many of such initiatives have been successfully implemented including the recently introduced Electronic Tax Clearance Certificate (ETCC),” he added.
Nami further noted that NITDA collection has also shown a significant improvement as the highest collection recorded thus far was in 2022 at N22,574,099,600.06, affirming that FIRS is a key partner of NITDA, and the Service assists in the assessment, collection and accounting for the Agency’s revenue, as stated in section 16 of the NITDA Act (2007).
He also assured NITDA of continuous support to achieve its mandate, emphasising that the support is important as IT plays a vital role in the operations of the service in ensuring increased revenue for the nation.
E-Business
NITDA, API Partner Against Harmful Online Content

National Information Technology Development Agency (NITDA), in partnership with the Advocacy for Policy and Innovation (API), has convened a one-day workshop in Abuja to advance dialogue on the draft Online Harm Protection (OHP) Bill to confront harmful online content.
The bill, a rights-based, locally rooted, and multi-stakeholder initiative, is aimed at addressing the challenges of the digital age.
The event, which held yesterday, brought together government officials, civil society, academics, digital platforms, and legal experts to shape a policy framework designed to combat online ills such as cyberbullying, disinformation, hate speech, digital exploitation, and gender-based violence, while safeguarding democratic freedoms and digital inclusion.
In his keynote remarks, Kashifu Inuwa, director general, NITDA urged a paradigm shift in the way society engages with digital technologies.
“For almost two decades, we have viewed digital technology through a consumer lens. But these technologies are not just products and services. They are transforming how we live, work, and interact. They shape our politics, our society, and our democracy,” he said.
Warning against unaccountable digital power in the hands of private corporations, the DG likened the digital journey to the tale of Alice in Wonderland, where initial fascination with innovation has given way to deeper concerns about privacy, autonomy, and manipulation by big tech platforms.
“We thought we were using Google, but now we realise Google is using us. Social media, once a tool of expression, has become a tool of surveillance and influence,” Inuwa noted.
He, therefore, emphasised the urgency of developing a democratic and accountable framework. He explained that following the 2021 Twitter ban, NITDA facilitated dialogue between the government and platform operators, leading to a Code of Practice that stressed Nigeria’s sovereignty and legal standards.
According to him, the same process birthed the multi-stakeholder steering committee and the OHP White Paper in December 2024, laying the foundation for the current legislative push.
Earlier in her opening remarks, Victoria Manya, co-founder, API, observed the moral and civic necessity of the bill.
Her words: “The internet did not break society, it merely revealed its unfiltered version. Every day, Nigerians are exposed to harassment, disinformation, exploitation, and even algorithmic violence. The OHP Bill is not a war on the Internet. It is a peace offering to its users, a social contract for a digital future that is safe, inclusive, and democratic.
“We cannot answer the question of algorithmic power with unchecked state control. We must answer it with shared, rights-based governance. This bill must not be written for the people, but with them.”
E-Business
How AI Alert by Airtel is Transforming Mobile Security in Africa

These days, people rely heavily on their mobile phones for talking, texting, banking, social media, and storing important personal information. Because of this, scammers and spammers often target phone users.
Mobile fraud, like fake SMS messages and scams, is becoming more common and putting millions at risk of losing money or having their private details stolen.
Airtel’s new AI-powered Spam Alert Service offers a smart and timely way to fight back, marking a major step forward in protecting mobile users in Africa.
A brief look at mobile fraud and spam
Mobile fraud and spam are problems around the world, but they hit harder in places where mobile phone use is growing fast, and safety measures haven’t caught up.
A 2024 report from GSMA Mobile Economy shows that more than 20% of mobile users globally have experienced some kind of mobile fraud, with spam texts being one of the most common.
In Nigeria, the Nigerian Communications Commission (NCC) has noted a sharp rise in scam messages and fake calls, leading to yearly losses in the hundreds of millions of dollars.
These spam texts often include fake links, harmful ads, or tricks to steal personal details. Many people get caught without knowing, which can lead to stolen bank money, identity theft, or damaged devices.
Older spam blockers only work on certain phones or apps, leaving many people, especially those using basic phones, without protection.
Why Airtel’s AI Spam Alert Service stands out
Airtel, a top telecom company in Africa, has launched a new and free service called the AI Spam Alert Service. It’s the first of its kind in Africa and aims to protect mobile users from spam text messages as they come in.
What makes this service different is that it doesn’t read or check the actual message content. Instead, it uses advanced artificial intelligence to quickly study the sender’s behaviour using over 250 signs or patterns, all within a fraction of a second.
Some of those parameters, according to Airtel, includes:
- How frequently the sender changes SIM cards.
- The volume and frequency of messages sent by the message initiator to different recipients.
- The geographical spread of the recipient numbers, whether messages are targeted locally or dispersed nationwide.
- Whether the sender receives replies or only sends messages.
- A cross-reference of numbers previously reported for spam activity.
The AI completes this analysis in just 2 milliseconds, faster than the blink of an eye, allowing real-time alerts to subscribers as suspected spam messages arrive.
How Airtel’s Spam Alert Service improves mobile safety and trust
Airtel’s new AI-powered spam alert system is set to make a big difference in mobile security across Nigeria and the rest of Africa. Instead of depending on users to block spam themselves, the service works directly through the network to stop suspicious messages before they reach people’s phones.
This kind of technology helps users feel safer and more confident using mobile networks—especially as more people rely on their phones for banking and other money-related services.
A 2025 report by McKinsey Digital shows that many Africans worry about mobile security when using digital financial tools. By reducing the risk of spam and fraud, Airtel is not only protecting its users but also helping to build a safer digital space where more people can take part in the growing mobile economy.
According to Airtel, within two months of its launch, the spam alert service system has identified 9,667,008 messages as potential spam.
Why this is a game changer
By building a service that is first-of-its-kind in Africa, Airtel is leading the way in offering spam alerts, powered by AI directly on its network, for over 150 million subscribers across the continent.
In addition, the service is quick, spotting suspicious sender activity in just milliseconds without reading users’ messages.
Finally, the service is free and requires no app downloads or extra setup. Airtel says the turns on automatically, making it easy for everyone to stay protected, even those using basic phones.
By sending signals to users before problems happen, Airtel boosts trust and encourages more people to safely use mobile money and other digital services.
Scammers are always finding new ways to trick consumers through the ubiquitous mobile phones, so increased demand for security improvements is, understandably, shifting to telecom companies.
Airtel’s AI Spam Alert Service is a strong and timely move toward better, smarter protection for users. As more people start using the service, it should help cut down fraud, keep personal information safe, and make mobile use more enjoyable.
As African economies continue to grow more digital, users of telecom services will need more secure and reliable ways to communicate, and Airtel is leading the way towards that safe future.
E-Business
Microsoft Server Hack Likely Solo Actor, Thousands at Risk

A widespread cyberattack targeting Microsoft’s (MSFT.O) server software used by thousands of government agencies and businesses for internal document sharing was likely orchestrated by a single actor, a cybersecurity researcher said on Monday.
Microsoft issued an alert on Saturday warning of “active attacks” on on-premise SharePoint servers.
The company clarified that SharePoint Online, part of the Microsoft 365 cloud suite, was not affected by the exploit, which is considered a “zero-day” vulnerability due to its previously undiscovered nature.
“Based on the consistency of the tradecraft seen across observed attacks, the campaign launched on Friday appears to be a single actor. However, it’s possible that this will quickly change,” Rafe Pilling, director of Threat Intelligence at Sophos, a British cybersecurity firm.
That tradecraft included the sending of the same digital payload to multiple targets, Pilling added.
Microsoft said it had “provided security updates and encourages customers to install them,” a company spokesperson said in an emailed statement.
It was not clear who was behind the ongoing hack. The FBI said on Sunday it was aware of the attacks and was working closely with its federal and private-sector partners, but offered no other details.
Britain’s National Cyber Security Centre did not immediately respond to a request for comment.
The Washington Post said unidentified actors in the past few days had exploited a flaw to launch an attack that targeted U.S. and international agencies and businesses.
According to data from Shodan, a search engine that helps to identify internet-linked equipment, over 8,000 servers online could theoretically have already been compromised by hackers.
Those servers include major industrial firms, banks, auditors, healthcare companies, and several U.S. state-level and international government entities.
“The SharePoint incident appears to have created a broad level of compromise across a range of servers globally,” said Daniel Card of British cybersecurity consultancy, PwnDefend.
“Taking an assumed breach approach is wise, and it’s also important to understand that just applying the patch isn’t all that is required here.”
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