Telecom
NITDA Vows to Support Tech Community Hack COVID-19 Out of Nigeria
MallamKashifuInuwaAbdullahi, director general, National Information Technology Development Agency (NITDA), has promised to offer full support to tech community in Nigeria to enable them innovate on ways of crafting an exit and recovery strategy from this COVID-19 pandemic and to make sure we come out stronger as a nation.
MallamInuwa made this known over the weekend during his speech via Skype at the opening ceremony of a Hackathon event put together by ‘100 women in ICT’with the theme: ‘Hack the Crisis in Nigeria’.
“Hack the crisis project is aimed at launching a prototype solutions, ideas and innovations into products and initiatives that will not only create awareness in multiple languages about COVID-19 but will also help prevent and/or flatten the curve of COVID-19 in Nigeria through digital innovation,” the DG said.
He urged participants to come up with innovative ideas that can help the nation contain and mitigate this pandemic as well as look at how we can use these ideas to survive and thrive in the post pandemic world.
“We need to hack the crisis and we need to do it ourselves. We need to make a tailor made solutions that can work in our country”, he stated.
The DG hinted that the Agency is looking at organizing a National Innovation Challenge, where it can identify some innovative ideas, incubate them and ensure they are implemented in some sectors, especially the health sector and the digital economy in general.
He further said that he personally encouraged and supported the Hackathon because the theme is apt, and the problem statement is relevant to what is happening in the world today.
MallamKashifu said he look forward to a promising result from this Hackathon to help mitigate the effect of this pandemic.
“NITDA is looking at incubating some of the innovation to create value and prosperity as we exit from the crisis which is in line with the President MuhammaduBuhari, resolve to diversify our economy and lift millions of Nigerians out of poverty.
“It is also in consistent with the agency’s supervising ministry, the Federal Ministry of Communication and Digital Economy’s ‘national digital economy strategy’ which focused on digital job creation and the use of emerging technologies to create value, wealth and prosperity for our young generation.
“Today we are confronted by a crisis like no other. Corona virus, also known as COVID-19 has disrupted our social and economic order within a short time.
“The virus is causing health crisis while the lockdown needed to fight the virus is causing economic crises.
“What was normal just few weeks ago, such as going to work, religious congregation and socializing with family and friends, is now a huge risk” the DG noted.
He added that the virus dictates and is still in control. It dictates when to shutdown, lockdown and relaxes.
He argued that we will likely continue this way until there is breakthrough in vaccine but until then, life will not return to normal because humans have natural aversion for exposing themselves to diseases.
“The good news is we have created a sense of stability from the crisis that is why we are here thinking on how to hack the crisis, unlocking hidden opportunities and silver lining in the COVID-19 period,” MallamKashifu said.
He further argued that Post COVID-19 world would be created and shaped by our exit and recovery strategy from the crisis.
We need to unlearn the way we do things in the pre-COVID-19 world and learn the new way to survive and thrive in the post-COVID-19 world. We need solutions to mitigate and contain the virus.
He said since it has been proven that contact tracing is the most effective containment measures, then emerging technology will be the most effective tool for that.
In Pre-COVID-19, ICT dominated the world economy. Over 40 percent of one hundred most valuable brands in the world are digital companies, as well as the top five on the list. Many businesses were going digital but with some level of resistance.
Meanwhile, in post pandemic era, the world will be forced into the fourth Industrial revolution where everything will be digitalized, the DG concluded.
MTN Nigeria’s commitment to digital innovation took center stage at MarkHack 4.0, the annual marketing and technology conference held at Landmark Event Centre, Victoria Island, Lagos, on Friday, May 23, 2025, with the theme ‘Experience Ignited: Fueling the Customer’s Journey’.
L-R: Akinbulejo Onabolu, Head, Enterprise Segment, MTN Nigeria; Eneyi Obi, Global Chief Marketing Officer, Rise; Tobi Olanisimi, Marketing Manager, AB InBev; Martha Kayode, Marketing Head, PZ Cussonz; Sulaiman Shaibu, CEO, BFT Consulting Service and Daniel Adeyemi, Managing Editor, Condia Business at the MarkHack 4.0 Conference held at the Landmark Event Centre, Victoria Island, Lagos on Friday, May 23, 2025.
In a celebration of innovation, technology, and storytelling, the company also took home the award for Best Use of Data in a Marketing Campaign at the Nigeria MarTech (MarkHack 4.0) Awards Night. This award recognizes brands that have successfully transformed data into compelling narratives and actionable insights to meaningfully engage their audiences.
Akinbulejo Onabolu, Senior Manager, Segment Management, Enterprise Business at MTN, joined a panel to discuss the power of immersive technologies on consumer behaviour. Drawing from MTN’s launch of its 5G Digital Experience Centre in Abuja last year, Onabolu highlighted the rapid evolution of immersive technologies such as Virtual Reality (VR) and Augmented Reality (AR) stating “Our 5G centre is a sandbox for our customers to come and see how technology can shape things. At the launch event, we unveiled a smart city to customers, clients and dignitaries in attendance, with gaming and other tech experiences.”
On the intersection of data, AR and VR, he added: “Co-creating with MTN takes our minds to a platform where different partners, companies and creators can bring their buildings, products and businesses for people to see via augmented reality and connectivity, just swiping through and following through that journey.
“As a part of impacting our customer’s lives, a few years ago, we also played around with the Metaverse and we ended up creating some of our back-office processes with some of our customer journeys on augmented reality and virtual reality such that a customer somewhere can engage with a virtual agent to solve real life problems and integrating that back into our operating systems. As an organization, at a lot of our events, you will find a lot of AR and VR experiences.”
Speaking on how MTN is embedding immersive technology into its day-to-day operations, he explained that the company is prioritizing both internal capability development and external engagement. “85% of our organization has undergone extensive training on AI and that already is a great addition to our daily lives. We’re using it to do things differently, developing user journeys and brainstorming different things. In terms of Augmented Reality and Virtual Reality, we are working with organizations to develop training programs which we use internally.”
He described the bases for this tech as stable connectivity, high bandwidth, high speed and low latency. “Over the past year, we’ve doubled our 5G capacity across the entire country. Wherever you are, you’ll probably start to pick up 5G. With our FibreX service, we’re going way beyond connectivity to create the systems and platforms to support the ecosystem, AR and VR. In addition to this, we’re also engaging regulatory systems to start to tease this out and build the proper governance.”
The session, moderated by Daniel Adeyemi, Managing Editor at Condia Business, also featured insights from leaders in FMCG, consulting, and global marketing, all underscoring the transformative potential of immersive technologies for Africa’s future.
MTN Nigeria has announced a massive capital expenditure (CAPEX) drive for 2025, nearly doubling its investment to almost 900 billion Naira, as it seeks to significantly enhance network service quality in major cities like Lagos and Abuja and extend improvements to other areas.
Karl Toriola
This financial commitment, up from a combined total of approximately 440 billion Naira spent in 2023 and 2024, was detailed by MTN Nigeria CEO, Dr. Karl Toriola, during a recent interview on Arise TV.
Toriola highlighted that a key focus of the increased CAPEX will be on “putting additional capacity in a city like Lagos, particularly in Abuja, where you have a lot of buildings coming up, you need additional sites because there are coverage issues.”
Beyond these critical urban centres, the investment aims to bolster network resilience and ensure power stability for its infrastructure nationwide. This includes proactively addressing site outages by ensuring timely payment for operational necessities such as diesel for generators, a persistent challenge in the Nigerian operating environment
The CEO outlined the comprehensive nature of the upgrade process, which involves “placing orders formally, opening letters of credit, and then the equipment gets shipped in and installed.” He added that where necessary, MTN will be “acquiring new sites” and “laying fiber to the base station to create better stability.”
While the immediate CAPEX is geared towards improving existing service quality and capacity, this investment aligns with MTN’s broader goals, which include enhancing financial inclusion in underserved rural areas, suggesting a long-term vision for network expansion and service improvement that extends beyond metropolitan areas.
Customers are expected to begin experiencing the positive impact of these investments with a “significant improvement in quality of service” anticipated by the end of the second quarter or early in the third quarter of 2025, according to Toriola.
Airtel Nigeria, telecom service provider, has announced that its AI-powered Spam Alert Service issued over 9.6 million spam alerts between March 13 and May 20, 2025.
As part of its ongoing commitment to protecting customers from unwanted and potentially fraudulent communications, Airtel designed the AI Spam Alert service to analyze traffic patterns and detect anomalies.
In the period since launch the AI pinpointed a total of 9,667,008 SMS as potential spam messages in the two months after its launch.
Of these, the system identified 528,080 on-net (Airtel-to-Airtel) and 9,138,928 off-net (from other networks) numbers as suspected spam messages, demonstrating the scale of the threat and Airtel’s advanced processing capability.
Airtel Nigeria is a subsidiary of Airtel Africa.
Commenting on this development, Dinesh Balsingh, CEO, Airtel Nigeria, restated Airtel`s commitment to protecting its customers.
“This milestone demonstrates the strength of our AI-driven infrastructure in combating the growing menace of spam and scam calls. At Airtel Nigeria, we are focused on connecting Nigerians and ensuring their safety and confidence while using our network.
“We understand that trust is the cornerstone of digital communication. That’s why we’ve invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data. As threats become more sophisticated, so will our solutions. As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience,” Mr. Balsingh said.
The Spam Alert Service is part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country.
Recall that the Spam Alert Service was launched on March 13, 2025. A groundbreaking and free solution from Airtel, it notifies users in real-time of suspected spam SMS messages by analyzing over 250 parameters.
The Airtel AI Spam Alert Service is available to all Airtel subscribers on smartphones and feature phones.
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