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Telecom

Angst over Telecom Tariff Hike as Subscribers Demand Sanctions, Labour Orders Boycott

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National Association of Telecommunications Subscribers (NATCOMS), body of telecommunications subscribers in the country has called for sanctions against telecommunications operators in the country for allegedly undermining the agreement between organized labour and the federal government.

NLC Directs Workers to Boycott Telecom Angst over Telecom Tariff Hike as Subscribers Demand Sanctions, Labour Orders BoycottServices Over Tariff Hike

This is coming as the NLC called for a nationwide boycott of telecom services, starting March 1.

But the National Association of Telecommunications Subscribers has recused itself from the boycott but berated telecom operators for undermining the agreement between the NLC and federal government.

It asked the Nigerian Communications Commission (NCC) to sanction operators for proceeding with the increase without approval, emphasising that the telecom companies’ actions undermine the review process and disregard the concerns of Nigerian consumers.

Deolu Ogunbanjo, president, NATCOMS said that “The telcos didn’t wait for the two-week period or the end of the month. So, why did the telcos proceed with the tariff increase without considering the agreement made with the NLC?”

According to Ogunbanjo, his group is clamouring for a 10 per cent increase from 50 per cent.

He said that NATCOMS was awaiting the outcome of the panel to determine whether it would proceed to court.

“All we wanted was that, during an emergency meeting last Friday, we suggested that rather than going straight to court, we could first consider the outcome of the protest and the panel being set up by the NLC.”

Ogunbanjo also proposed alternatives to the immediate tariff hike, suggesting that a phased increase could have been negotiated.

“We proposed a 10 per cent increase as an alternative or even a 30 per cent increase in phases. Just like the fuel price hike, which was phased from N200 to N600, such a phased increase could have been negotiated,” he said.

Elsewhere, the NLC has called for a nationwide boycott of telecom services.

 

In a communique signed by Joe Ajaero, president and Emma Ugboaja, general secretary respectively following a meeting of the union’s Central Working Committee in Lokoja on Tuesday, the union accused telecom companies of breaching public trust and flouting due process by implementing the controversial tariff hike before the 10-man review panel had completed its deliberations.

The NLC further chastised the government for its failure to safeguard citizens from corporate exploitation.

As part of its initial response to the tariff increase, the NLC had called on Nigerian workers and sympathetic citizens to boycott the services of MTN, Airtel, and Glo daily from 11:00 am to 2:00 pm, starting February 13 and continuing through February 2025.

In its latest communique, the union stated, “All workers and citizens are urged to suspend the purchase of data from these companies, which have become among the most significant tools for exploiting Nigerian citizens. We also demand the repatriation of all funds unlawfully siphoned out of the country by these firms.”

The union gave the telecom companies until the end of February 2025 to reverse the tariff increase, warning that if the operators fail to comply, a nationwide shutdown of their services will be enforced starting March 1, 2025.

The NLC instructed its state councils to immediately begin sensitising and mobilising their members, as well as the general public, in their regions.

Additionally, it requested its affiliate unions to encourage members across the country to observe “electronic silence” during the designated hours of protest.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Airtel Launches AI Spam Alert in Nigeria

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Airtel, one of Africa’s leading telecommunications providers, has launched a groundbreaking Artificial Intelligence (AI)-driven Spam Alert Service in Nigeria, aimed at tackling the growing issues of spam messages and fraud.

Airtel Launches AI Spam Alert in Nigeria

Speaking at the launch event held in Lagos, Dinesh Balsingh, Managing Director of Airtel Nigeria, revealed that the innovative service will be rolled out across Airtel’s 14-country footprint.

Notably, Airtel subscribers in Nigeria can access the service at no additional cost.

The AI-powered solution detects and alerts users in real-time about suspected spam SMS, safeguarding them from potential fraud and cyber threats.

Highlighting the company’s commitment to technology-driven customer solutions, Balsingh said, “this is a game changer for the telecoms industry in Africa and as we move forward, we will continue to address customer challenges through proactive tech-driven solutions.”

The service is built on a proprietary dual-layer protection system that analyses over 250 parameters, including sender behavior, SMS frequency, and target location patterns.

Capable of filtering over 1.5 billion messages within two milliseconds, it also features a centralised database of blacklisted URLs to warn users about suspicious links.

“With the launch of this AI-powered Spam Alert Service, Airtel Africa has reaffirmed its commitment to delivering innovative solutions that enhance customer experience, safety, and digital inclusion across the continent.

“As Airtel continues to expand its footprint, it is expected that this pioneering solution will set a new standard for the telecoms industry in Africa.

“Also, as the digital landscape continues to evolve, Airtel Africa remains at the forefront, pushing boundaries and shaping the future of telecommunications in Africa,” said Balsingh.

He emphasised that as Airtel continues to expand, the pioneering solution will set new benchmarks for Africa’s telecom industry.

The initiative has received commendation from key stakeholders, including Dr. Bosun Tijani, minister of Communications, Innovation, and Digital Economy.

Dr. Tijani lauded Airtel’s efforts in boosting Nigeria’s technology ecosystem, particularly through solutions that enhance online security and foster digital inclusion.

Similarly, Dr. Aminu Maida, executive vice chairman of the Nigerian Communications Commission, hailed the service as a major step in addressing the security challenges faced by telecom subscribers.

As the digital landscape evolves, Airtel Africa continues to push the boundaries of innovation, shaping the future of telecommunications across the continent.


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Telecom

NCC, ALTON, LASIMRA Engage to Strengthen Telecom Infrastructure in Lagos

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The Lagos State Infrastructure Maintenance & Regulatory Agency (LASIMRA) recently embarked on a historic working visit to the Nigerian Communications Commission (NCC) Headquarters in Abuja.

The LASIMRA delegation was led by its Chief Executive Officer, Prince Oyekanmi Elegushi, alongside members of the senior management team.

The delegation was warmly received by the Executive Vice Chairman of the NCC, Dr. Aminu Maida, and the Commission’s management team. The visit marked a significant milestone in strengthening collaboration between LASIMRA and NCC towards improving the telecommunications sector in Lagos State.

The meeting was further enriched by the presence of representatives from the Association of Licensed Telecommunications Operators of Nigeria (ALTON), including the Chairman, Engr. Gbenga Adebayo, and the Publicity Secretary, Mr. Damian Udeh.

Discussions focused on addressing critical issues affecting the industry, with particular emphasis on the security and protection of telecom infrastructure.

LASIMRA reiterated the need for effective oversight and safeguarding of these essential assets under the jurisdiction of the Lagos State Government.

A key highlight of the meeting was the Tower Enumeration Project—a comprehensive audit initiative aimed at identifying all distressing communication infrastructure across Lagos.

LASIMRA also raised concerns about damages to public infrastructure caused by some operators during fibre deployment and reaffirmed its commitment to enforcing appropriate penalties to preserve public assets.

The parties agreed on the importance of a unified strategy involving NCC, LASIMRA and other stakeholders to bring order to the sector, improve connectivity, and ensure widespread access to high-quality telecommunications services across Lagos.

LASIMRA expresses its sincere appreciation to the NCC for its support and collaboration. Together, we remain committed to building a more connected, secure, and digitally inclusive Lagos.

 


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NANS Issues Fresh Protest Notice over Telecom Tariff Hike

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National Association of Nigerian Students (NANS) has condemned the recent increase in tariffs by telecommunications companies in Nigeria, threatening to embark on a nationwide protest to compel a reversal.

NANS Issues Fresh Protest Notice over Telecom Tariff Hike

In a statement jointly signed on Thursday in Abuja by Comrade Anzaku Shedrack Ovye, national secretary-general, NANS and Comrade Samson Ajasa Adeyemi, the student body gave the Federal Government and telecommunications companies a 72-hour ultimatum to reverse the tariff increase.

The students warned that upon the expiration of the ultimatum, students across the country would be mobilized for a series of street protests nationwide to ensure a reversal.

They argued that the arbitrary action of telecommunications companies has further exacerbated the financial burden on millions of Nigerians, particularly students and youths, who are among the dominant end-users of their services.

The statement read in part:

“This decision, which has led to a significant rise in the cost of calls, data, and other communication services, is both unjustifiable and insensitive, given the prevailing economic challenges faced by the populace.

“NANS views this development as a blatant disregard for the welfare of Nigerian citizens and an affront to the principles of affordability and accessibility that should govern the telecommunications sector.

“This administration is committed to promoting the welfare of Nigerian students; hence, it will vehemently oppose any tendency that does not align with this vision.

“NANS is deeply concerned about the adverse impact this tariff hike will have on students, many of whom rely heavily on affordable telecommunications services for academic research, virtual learning, and staying connected with their families.

“Therefore, it is worrisome to comprehend the justifications for these increments, as NANS considers this action a direct threat to the security of Nigerian students and an attempt to further impede their ability to navigate their academic endeavors, maintain familial connections, and secure legitimate personal incomes, particularly for independent students responsible for their upkeep.

“We hereby issue a 72-hour ultimatum to telecommunications companies, the Honourable Minister for Innovation, Digital and Blue Economy, Dr. Bosun Tijani, and the Nigerian Communications Commission to reverse this tariff increase and provide a clear roadmap for ensuring affordable telecommunications services for all Nigerians.

“Failure to comply with this ultimatum will leave NANS with no choice but to mobilize students across the nation for a series of peaceful protests to demand justice, accountability, and a comprehensive audit of activities in the telecommunications sector,” NANS stated.

The leadership of NANS maintained that as student representatives, they would not stand idly by while the rights and welfare of Nigerian students, which they have vowed to protect, are trampled upon by greed, “corporate capitalism,” and regulatory complicity.

NANS also called on the Federal Government to intervene promptly and decisively to address this issue.

Additionally, they urged telecommunications companies to prioritize the interests of their customers over profit margins and to engage in meaningful dialogue with stakeholders to find sustainable solutions rather than inflict further hardship on Nigerians who are already struggling economically.

“As the voice of Nigerian students, NANS remains committed to advocating for policies and actions that promote equity, fairness, and the overall well-being of all Nigerians.

“We will continue to hold all parties and duty-bearers accountable to ensure that the rights of students and citizens are protected,” the statement added.


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