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Telecom

NLC May Picket NCC over Telcos ‘excesses’

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Nigeria Communication Commission (NCC), may risk picketing of its premises by the Nigeria Labour Congress (NLC) if the NCC fails to address what it described as excess of telecommunications services providers in the country, according to Newtelegraph.

 

Organised labour recently accused the NCC of aiding MTN Nigeria to disobey extant Nigerian laws and international labour laws and convention, which was signed by the country in 1960.

 

A letter to the Secretary to the Government of the Federation and signed by Comrade Ayuba Wabba, president, NLC, accused MTN Nigeria of funding their global operation with funds from Nigeria and subjecting Nigerian workers to unfriendly Labour practices such as casualisation and disallowing unionisation.

 

Wabba lamented that it was unfortunate that the NCC that was supposed to be a regulatory agency statutorily charged with the dual role of creating an enabling environment for business operations as well as protecting consumers and workers, has failed to play that role.

 

“It is perfidious that NCC sees its role only as that of protecting the telecom infrastructure, even though none of them came under threat as alleged by MTN during our peaceful picket,” he said.

 

“The rush by NCC to report NLC to the Office of the National Security Adviser (ONSA) is both hypocritical and suspect. But we do know who plays the piper, dictates the tune.

 

“NCC did not see anything wrong with hosting critical data outside Nigeria or with continual loss of jobs by Nigerians in spite of the unspeakable money made and repatriated by telecom operators.

 

“It did not see anything wrong with the violation of Nigerian Laws, Labour Laws or security breaches leading to the loss of lives of security personnel, not to talk about humongous illicit financial flows as highlighted in the Thabo Mbeki Report, which continue to undermine our national wellbeing or security.

 

“In our estimation, the greatest threat to Nigeria’s national security is not by Nigerian workers but the bullish and arrogant attitude of MTN and its co-travellers or collaborators like the NCC.

“Let NCC continue to promote this talk about MTN infrastructure constituting core critical national asset. We do not begrudge them. For us at the Nigeria Labour Congress, however, no asset can be more critical to Nigeria than Nigerians themselves.

 

“Accordingly, we wish to put NCC on notice that we will picket it the way we picketed MTN if it continues to discharge its duties in the breach. Let it continue with its amebo instead of doing the work for which it is established.”

 

He said the Nigeria Labour Congress is a pan-Nigerian organisation, which jealously guards its national interests. “No one should blackmail it even though it may not have the wherewithal to organise or sponsor executives to foreign seminars or workshops every week,” he said.

 

“A perfunctory look at MTN’s global activities and earnings confirms our assertion that proceeds from MTN Nigeria is used to run the global MTN. Where therefore does this arrogance come from?

 

“We insist that companies, no matter how rich or powerful must respect our leaders, and obey the laws of the land. We insist they must treat Nigerians fairly and decently, for, clearly, Nigerian workers, nay, Nigerians have been at the receiving end of the bad behavior of some transnationals in the telecom sector. Enough is enough.

 

“Workers of Airtel, First Bank, Union Bank and many other companies were salvaged from slave labour by the Nigeria Labour Congress through this same process or action. MTN therefore, should not be given preferential treatment or consider itself to be above the law.”

 

He said the three-day picket represents the first step in the series of lawful actions the Union shall be taking against companies that act in breach of national and international labour laws and its national interest.

 

“We owe no one an apology for that. We would wish to let everyone know that we are committed to this operation. We have the will and the means to sustain it,” he said.

 

Wabba noted, “It similarly engages in other anti-labour practices such as casualisation for nearly all types of work, fixed- term contract work for Nigerian workers, worst forms of precarious work, etc.

 

“It is on record that the Nigeria Labour Congress on several occasions protested to the MTN and government about these unwholesome practices without a reasonable response.”


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Telecom

MTN Nigeria Unveils CPaaS Platform to Transform Business Communication

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At the recently concluded NextNow Business Forum in Victoria Island, MTN Nigeria electrified the business community with a live demonstration of its forthcoming Communication Platform as a Service (CPaaS), a solution engineered to redefine how Nigerian enterprises connect with their customers.

Unlike traditional communication systems, MTN’s CPaaS is built for the realities of a mobile-first market. The platform unifies SMS, voice, WhatsApp, email, and more into a single, intuitive interface. This approach is especially significant in Nigeria, with over 107 million internet users, 45.4% of the total population, according to Data Report. This figure underscores the necessity for businesses to meet customers where they are.

During the demo, attendees witnessed how CPaaS enables two-way, real-time conversations between brands and customers. The platform’s support for rich media, instant analytics, and seamless integration with business workflows drew particular attention. These features are designed to empower businesses with data-driven insights and the agility to personalise every interaction, whether it’s a service notification, marketing campaign, or customer support exchange.

Akinbulejo Onabolu, Head of Enterprise Segment at MTN Nigeria, articulated the vision: “CPaaS gives enterprises the flexibility to interact with their customers on their preferred platforms; whether it’s chat, voice, or messaging, in a way that feels personal and immediate. We’re looking forward to the value this will unlock for businesses across industries once it launches.”

The fireside chat added depth to the conversation, with Omowunmi Olatunbosun, Head of SME Segment at MTN Nigeria, and Stephen Agbi of Bayobab, highlighting how digital engagement bridges the gap between businesses and audiences.

They emphasised that today’s consumers demand immediacy, relevance, and ease, qualities that CPaaS is built to deliver.

The stakes for digital transformation in Nigeria are high. In a report by Punch, the country’s enterprise tech market is projected to reach $22 billion by 2027, reflecting a surge in demand for scalable, cloud-based solutions that drive efficiency and customer loyalty.

The CPAAS Acceleration Alliance have estimated that globally, the CPaaS market is expected to grow from $14.7 billion in 2025 to $72.4 billion by 2035, at a compound annual growth rate of 18.4%, a testament to the platform’s transformative potential.

The event’s closing keynote from META’s Korhan Yunak reinforced the strategic value of digital channels like WhatsApp, which are now indispensable for business communication and engagement at scale.

As MTN Nigeria prepares for the Q3 2025 launch, the anticipation is unmistakable. With its promise of flexibility, intelligence, and seamless integration, MTN’s CPaaS platform is set to become the backbone of next-generation business-customer engagement in Nigeria, enabling enterprises to not just communicate but to connect, adapt, and grow in a digital-first era.


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Telecom

MTN Mulls Establishment of Fintech Firm in Nigeria, Others

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MTN Uganda is seeking input from stakeholders on a plan to structurally separate its mobile money service, MoMo, from its core telecoms business.

According to the company, the proposed change will be discussed at the upcoming extraordinary general meeting on July 2.

If approved, the telco’s fintech business will be run by a new company controlled by MTN Group Fintech Holdings B.V. and a trust benefiting minority shareholders following a merger.

Additionally, the restructuring also aligns with MTN Group’s ambition 2025 strategy which aims to unlock value, attract new investors, and strengthen regulatory compliance by creating standalone fintech entities in Uganda, Ghana, and Nigeria.

The company’s fintech division has over 13 million customers, with an 18.4% revenue increase in the first quarter of 2025, driven by 19.0% growth in mobile money services, 19.8% growth in transaction volumes, and a 31.4% increase in transaction value.

Reports say the decision is part of the telco’s compliance with the National Payment Systems Act 2020, which mandates mobile money businesses to operate as standalone entities, and to align with MTN Group’s regional fintech strategy.

MTN Uganda, which is led by CEO Sylvia Mulinge, highlighted that the implementation of the proposed transaction will be subjected to a number of conditions and regulatory procedures.

“The implementation of the proposed transaction shall be subject to a number of conditions, including the company and MTN MoMo receiving all required regulatory approvals and no-objections and complying with any regulatory conditions,” said MTN Uganda in notice.

 


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Netflix Expands European Presence with €1 Billion Investment in Spain

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Netflix has announced plans to invest more than €1 billion in Spanish film and television productions over the next four years, reinforcing its commitment to Spain as a key creative hub in Europe.

The announcement was made by co-chief executive Ted Sarandos at an event held at Netflix’s production studios near Madrid, celebrating the company’s 10-year presence in the country.

Sarandos emphasized that the investment would contribute significantly to Spain’s economy, create jobs, and enable the streaming platform to produce more local content. He was joined by Spanish Prime Minister Pedro Sánchez in unveiling the initiative.

Netflix first established its international production studios in Madrid in 2019, following the success of the Spanish-language hit series Money Heist.

Since then, its 22,000-square-meter facility has become one of Netflix’s major production centers within the European Union.

The company currently supports over 20,000 jobs in Spain, highlighting the nation’s growing influence in global entertainment.

The investment reflects Netflix’s ongoing strategy to expand its presence in European markets through original content and local talent.


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